Who Uses This Software?

Enterprises within healthcare, education, manufacturing, and general enterprise.


Average Ratings

16 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Nyansa
  • www.nyansa.com
  • Founded 2013
  • United States

About Voyance

The only analytics system that provides cross-company correlation and benchmarking of network metrics and trends. Voyance uniquely extracts, analyzes and correlates wired and wireless data for every user across the entire network-application stack. Proactively predict problems, optimize your network and justify infrastructure changes based on actual data, radically reducing the time and expense related to optimizing IT network operations. DEMO: https://goo.gl/w59aYJ


Voyance Features

  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Real Time Analytics
  • Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting

Voyance Reviews Recently Reviewed!


Voyance provides insight into your network you didn't realize you were missing

Aug 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Provides not only problem identification but recommendations as to the root cause and where you should look to resolve the issue. Presents the data in a weighted fashion so you can identify and resolve the issues of the most impact to your users. Cloud based, with regular updates and enhancements backed by a great support team.

Cons: There is a bit of a learning curve to get used to the methodology used to review reported issues. There is a lot of data and it can be reviewed from different angles, so determining the most efficient method can be a challenge to new users.

Overall: We are using Voyance mainly to monitor and enhance our campus wireless system to provide the best end-user experience possible. Voyance quickly helped to identify specific locations where there were high levels of degraded service that were not being reported by the user community. We were then able to make changes to address those issues, annotate them on the Voyance graphs and immediately see the impact in measurable end-user experience.

Impressive Product

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Voyance gives visibility where most engineers can only speculate what the problems in their environment would be. It makes troubleshooting wireless issues a breeze and improves the user experience drastically with quicker turnarounds.

Cons: Sometimes there are a few strange quirks with the dashboard, especially when doing application analysis. Overall there aren't very many cons, the software does exactly what it says on the label and does it well.

Overall: Voyance has helped us solve issues with troublesome user devices and mapping out poor coverage areas to improve overall wireless performance. It also lets us catch issues before they become a major problem.

Capterra loader

my take on voyance

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It fulfills what we purchased it for - to get a view of the customer experience. The additional features are iing on the cake.

Cons: I have no negative impressions of the software

Overall: My experience has been really positive. I have really appreciated getting to know the leadership, because you can see they are passionate about what the company and the product. Support has been real responsive.

Helpful tool

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to have issues reported with recommended solutions.

Cons: It's a tie: Doesn't say exact type of device user has on network. And a little difficult to understand all the information about the issues reported.

Overall: We are able to identify issues with the wireless network faster, which means we can fix them faster, often before users experienced the issue. We have shifted to being more proactive then reactive. This has reduced our number of complaints.

Nyansa Finds Network problems

Aug 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If there is a hidden problem Nyansa finds it for you!

Cons: Can sometimes need to be tuned to find problems more often. Adjustments need very often

Overall: Very positive. Saves us headaches over the long run

Nyansa review

Aug 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how detailed the information is, and how you can easily drill down to single data points to get the information you need.

Cons: It's not very user intuitive; the interface is clearly aimed at network professionals (understandable). There really need to be some simpler VIP dashboards to readily show system health and performance over time.

Overall: We are now getting automated weekly reports, which I really like. Voyance also clearly listens to their customer base, and integrates feedback into their roadmap for future offerings.

The Best of Voyance

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the more than optimal amount of information provided to troubleshoot any of issues. Comparing to Airwave, there is a lot more versatility with Voyance.

Cons: I don't like how there's a visual rf like the one in Airwave, but I can manage without it. I can see why a map wouldn't go well with the rest of Voyance.

Canadian University

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very useful analytics that help us better shape our WiFi network which ultimately saves us money by reducing support calls and loss of productivity.

Cons: The lack of remote sensors. Though from what I understand this is being worked on.

Great software

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Incredibly helpful while troubleshooting. Cuts down on time trying to find the problem.

Cons: The interface can be a little overwhelming with information, but once you get used to the dashboards you're good to go.

Voyance deployment for mid to large scale

Aug 03, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The location and amount of information provided is great. The ability to see traffic types help troubleshoot application issues from a network perscpective.

Cons: does not handle duplicate information very well and requires are more customer facing capture of traffic than core facing in order to get the most accurate information.

Easy Wifi Troubleshooting

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like Voyance because it quickly identifies wireless issues. It helps us to resolve issues proactively.

Cons: Nothing really to complain about at the moment.

Great Tool for Wireless Analysis

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Voyance allows you to search for all wireless issues in one place.

Cons: While Voyance is a great tool, it is pricey.

Overall: We have been able to identify problem areas that we didn't know existed and now how a general idea of where to start resolving the issues.

Getting better all the time

Aug 09, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This software gives you a view that you can not get from any other place.

Cons: This software has a very steep learning curve. I am not sure I like the way they define problem hours.

Great Product

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this product for trouble shooting our wireless system.

Cons: I have not experienced anything that I do not like.

Handy tool that saves time

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Saves a lot of time from checking other resources.

Cons: I didn't see anything that I would consider a con. Will need more time to test and evaluate.

Pros Cons

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: browse through inputs graphically.

nice dashboards

charts are a great way to display information

Cons: colors of interface

still needs some work in order to be able to provide custom reports

Overall: Awesome product