Who Uses This Software?

Enterprises within healthcare, education, manufacturing, and general enterprise.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Nyansa
  • www.nyansa.com
  • Founded 2013
  • United States

About Voyance

The only analytics system that provides cross-company correlation and benchmarking of network metrics and trends. Voyance uniquely extracts, analyzes and correlates wired and wireless data for every user across the entire network-application stack. Organizations can now proactively predict problems, optimize their network and justify infrastructure changes based on actual data, radically reducing the time and expense related to optimizing IT network operations.


Voyance Features

  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Real Time Analytics
  • Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting

Voyance Reviews Recently Reviewed!


Impressive Product

Aug 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Voyance gives visibility where most engineers can only speculate what the problems in their environment would be. It makes troubleshooting wireless issues a breeze and improves the user experience drastically with quicker turnarounds.

Cons: Sometimes there are a few strange quirks with the dashboard, especially when doing application analysis. Overall there aren't very many cons, the software does exactly what it says on the label and does it well.

Overall: Voyance has helped us solve issues with troublesome user devices and mapping out poor coverage areas to improve overall wireless performance. It also lets us catch issues before they become a major problem.

Capterra-loader

my take on voyance

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It fulfills what we purchased it for - to get a view of the customer experience. The additional features are iing on the cake.

Cons: I have no negative impressions of the software

Overall: My experience has been really positive. I have really appreciated getting to know the leadership, because you can see they are passionate about what the company and the product. Support has been real responsive.

Helpful tool

Aug 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to have issues reported with recommended solutions.

Cons: It's a tie: Doesn't say exact type of device user has on network. And a little difficult to understand all the information about the issues reported.

Overall: We are able to identify issues with the wireless network faster, which means we can fix them faster, often before users experienced the issue. We have shifted to being more proactive then reactive. This has reduced our number of complaints.

Nyansa Finds Network problems

Aug 03, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If there is a hidden problem Nyansa finds it for you!

Cons: Can sometimes need to be tuned to find problems more often. Adjustments need very often

Overall: Very positive. Saves us headaches over the long run

Canadian University

Aug 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very useful analytics that help us better shape our WiFi network which ultimately saves us money by reducing support calls and loss of productivity.

Cons: The lack of remote sensors. Though from what I understand this is being worked on.

Great software

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Incredibly helpful while troubleshooting. Cuts down on time trying to find the problem.

Cons: The interface can be a little overwhelming with information, but once you get used to the dashboards you're good to go.

Voyance deployment for mid to large scale

Aug 03, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The location and amount of information provided is great. The ability to see traffic types help troubleshoot application issues from a network perscpective.

Cons: does not handle duplicate information very well and requires are more customer facing capture of traffic than core facing in order to get the most accurate information.

Great Tool for Wireless Analysis

Aug 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Voyance allows you to search for all wireless issues in one place.

Cons: While Voyance is a great tool, it is pricey.

Overall: We have been able to identify problem areas that we didn't know existed and now how a general idea of where to start resolving the issues.

Great Product

Aug 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this product for trouble shooting our wireless system.

Cons: I have not experienced anything that I do not like.

Handy tool that saves time

Aug 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Saves a lot of time from checking other resources.

Cons: I didn't see anything that I would consider a con. Will need more time to test and evaluate.

Getting better all the time

Aug 09, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This software gives you a view that you can not get from any other place.

Cons: This software has a very steep learning curve. I am not sure I like the way they define problem hours.

Nyansa review

Aug 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how detailed the information is, and how you can easily drill down to single data points to get the information you need.

Cons: It's not very user intuitive; the interface is clearly aimed at network professionals (understandable). There really need to be some simpler VIP dashboards to readily show system health and performance over time.

Overall: We are now getting automated weekly reports, which I really like. Voyance also clearly listens to their customer base, and integrates feedback into their roadmap for future offerings.