# Voyance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Voyance the right Network Monitoring solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177668/Voyance/reviews --- Voyance 4.6 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Voyance Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Donald S. Network Administrator Higher Education Used the software for: 2+ years ### "my take on voyance" August 6, 2018 5.0 My experience has been really positive. I have really appreciated getting to know the leadership, because you can see they are passionate about what the company and the product. Support has been real responsive. Pros It fulfills what we purchased it for - to get a view of the customer experience. The additional features are iing on the cake. Cons I have no negative impressions of the software Review Source MF Michael F. Senior Infrastructure Engineer/Network Architect Higher Education Used the software for: 2+ years ### "Voyance provides insight into your network you didn't realize you were missing" August 9, 2018 5.0 We are using Voyance mainly to monitor and enhance our campus wireless system to provide the best end-user experience possible. Voyance quickly helped to identify specific locations where there were high levels of degraded service that were not being reported by the user community. We were then able to make changes to address those issues, annotate them on the Voyance graphs and immediately see the impact in measurable end-user experience. Pros Provides not only problem identification but recommendations as to the root cause and where you should look to resolve the issue. Presents the data in a weighted fashion so you can identify and resolve the issues of the most impact to your users. Cloud based, with regular updates and enhancements backed by a great support team. Cons There is a bit of a learning curve to get used to the methodology used to review reported issues. There is a lot of data and it can be reviewed from different angles, so determining the most efficient method can be a challenge to new users. Review Source WR Walter R. Network engineer Higher Education Used the software for: Less than 6 months ### "Getting better all the time" August 9, 2018 4.0 Pros This software gives you a view that you can not get from any other place. Cons This software has a very steep learning curve. I am not sure I like the way they define problem hours. Review Source VR Verified Reviewer Tech Support Analyst Higher Education Used the software for: 6-12 months ### "Helpful tool" August 6, 2018 4.0 We are able to identify issues with the wireless network faster, which means we can fix them faster, often before users experienced the issue. We have shifted to being more proactive then reactive. This has reduced our number of complaints. Pros The ability to have issues reported with recommended solutions. Cons It's a tie: Doesn't say exact type of device user has on network. And a little difficult to understand all the information about the issues reported. Review Source AH Anthony H. Network Analyst Higher Education Used the software for: 1-2 years ### "Impressive Product" August 11, 2018 5.0 Voyance has helped us solve issues with troublesome user devices and mapping out poor coverage areas to improve overall wireless performance. It also lets us catch issues before they become a major problem. Pros Voyance gives visibility where most engineers can only speculate what the problems in their environment would be. It makes troubleshooting wireless issues a breeze and improves the user experience drastically with quicker turnarounds. Cons Sometimes there are a few strange quirks with the dashboard, especially when doing application analysis. Overall there aren't very many cons, the software does exactly what it says on the label and does it well. Review Source VR Verified Reviewer Networking Analyst Higher Education Used the software for: 6-12 months ### "Great Tool for Wireless Analysis" August 3, 2018 4.0 We have been able to identify problem areas that we didn't know existed and now how a general idea of where to start resolving the issues. Pros Voyance allows you to search for all wireless issues in one place. Cons While Voyance is a great tool, it is pricey. Review Source JB James B. Sr Systems Engineer Higher Education Used the software for: 1-2 years ### "Nyansa Finds Network problems" August 3, 2018 5.0 Very positive. Saves us headaches over the long run Pros If there is a hidden problem Nyansa finds it for you! Cons Can sometimes need to be tuned to find problems more often. Adjustments need very often Review Source SQ Stephen Q. Systems Support Analyst, Sr Information Technology and Services Used the software for: 6-12 months ### "Nyansa review" August 9, 2018 4.0 We are now getting automated weekly reports, which I really like. Voyance also clearly listens to their customer base, and integrates feedback into their roadmap for future offerings. Pros I like how detailed the information is, and how you can easily drill down to single data points to get the information you need. Cons It's not very user intuitive; the interface is clearly aimed at network professionals (understandable). There really need to be some simpler VIP dashboards to readily show system health and performance over time. Review Source BM Brianna M. Network Analyst Information Technology and Services Used the software for: 1-2 years ### "Great software" August 6, 2018 5.0 Pros Incredibly helpful while troubleshooting. Cuts down on time trying to find the problem. Cons The interface can be a little overwhelming with information, but once you get used to the dashboards you're good to go. Review Source Edward D. Network Planning Analyst Education Management Used the software for: Less than 6 months ### "Handy tool that saves time" August 6, 2018 4.0 Pros Saves a lot of time from checking other resources. Cons I didn't see anything that I would consider a con. Will need more time to test and evaluate. Review Source CC Charles C. Network Technician Education Management Used the software for: 1-2 years ### "The Best of Voyance" September 4, 2018 5.0 Pros I enjoy the more than optimal amount of information provided to troubleshoot any of issues. Comparing to Airwave, there is a lot more versatility with Voyance. Cons I don't like how there's a visual rf like the one in Airwave, but I can manage without it. I can see why a map wouldn't go well with the rest of Voyance. Review Source RJ Randall J. Network Engineer Higher Education Used the software for: 6-12 months ### "Voyance deployment for mid to large scale" August 3, 2018 4.0 Pros The location and amount of information provided is great. The ability to see traffic types help troubleshoot application issues from a network perscpective. Cons does not handle duplicate information very well and requires are more customer facing capture of traffic than core facing in order to get the most accurate information. Review Source EY Early Y. Senior Network Engineer Higher Education Used the software for: 1-2 years ### "Easy Wifi Troubleshooting" August 9, 2018 5.0 Pros We like Voyance because it quickly identifies wireless issues. It helps us to resolve issues proactively. Cons Nothing really to complain about at the moment. Review Source GA Geoff A. Senior Wireless Network Analyst Higher Education Used the software for: I used a free trial ### "Canadian University" August 7, 2018 4.0 Pros Very useful analytics that help us better shape our WiFi network which ultimately saves us money by reducing support calls and loss of productivity. Cons The lack of remote sensors. Though from what I understand this is being worked on. Review Source AK Anna K. Infrastructure Technician Information Technology and Services Used the software for: 6-12 months ### "Great Product" August 9, 2018 5.0 Pros I love this product for trouble shooting our wireless system. Cons I have not experienced anything that I do not like. Review Source kH kamal H. Network Ops Associate Education Management Used the software for: Less than 6 months ### "Pros Cons" September 7, 2018 5.0 Awesome product Pros browse through inputs graphically. nice dashboards charts are a great way to display information Cons colors of interface still needs some work in order to be able to provide custom reports Review Source Similar Products Featured