Who Uses This Software?

Any small or large company in the world who has intranet on SharePoint, Office 365 or SAP or portals of Microsoft Dynamics 365.


Average Ratings

1 Review

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    $1,998.00/year
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • ShortPoint
  • www.shortpoint.com
  • Founded 2013
  • United States

About ShortPoint

Help teams build gorgeous intranets with no coding from their existing content systems, such as Office 365, SharePoint and SAP Portal.


ShortPoint Features

  • Activity / News Feed
  • Blogs
  • Calendar Management
  • Content Management
  • Discussions / Forums
  • Employee Directory
  • Knowledge Management
  • Policy Management
  • Search
  • Wiki

ShortPoint Reviews Recently Reviewed!


Excellect Product-Worst Customer & Tech Support Service

Oct 29, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of Use

Rich in Features

On-premise deployment

No Subscription model

Cons: Horrible Tech Support and Customer Service

SLA is based as per there own convenience, even for a Customer who is Enterprise base organization, they don't offer value-added service.

Support Ticketing system is 'Fresh Desk' where you submit your Ticket, and level of urgency is been determine by Shortpoint.

No phone support.

No Point of contact. Only an Online Ticketing system through that end user can communicate to them.

Very Few employees, CEO and Tech support are the same people, sending communication through different emails.

Overall: Good potential in the product it, but people behind it needs to go through Sales and Customer Service Training. It's not a free product, so if the customer paid for it, they also need some tech support.

SLA process needs maturity.

Tested trail version for evaluation of the product and drop it after some unprofessional emails been send out through Tech support.