# ShortPoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ShortPoint the right Portal solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177679/ShortPoint/reviews

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ShortPoint

4.7 (56)

[View alternatives](https://www.capterra.com/p/177679/ShortPoint/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ShortPoint

Ease of use

4.3

Customer Service

4.7

## Pros and Cons in Reviews

NL

Nicola L

Internal Communications LeadAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months.

“The system is intuitive and creates beautiful engaging intranet pages, however I was not familiar with the system and \[sensitive content hidden\]“

January 5, 2026

AS

Andrew S

Systems Administrator IIProfessional Training & Coaching, 201 - 500 employeesUsed the software for: More than 2 years.

“Some of the connections to SharePoint sites can be difficult to setup. Once setup, some of the information being pulled can be painful if you're just guessing what information needs to be pulled from specific document libraries or lists.“

June 6, 2023

NL

Nicola L

Internal Communications LeadAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months.

“has been incredibly helpful in developing the front page and structure of our intranet.“

January 5, 2026

EP

ENA P

Digital Communications SpecialistAutomotive, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“no employee directory and no way to notify users that something has been updated on the portal.“

January 16, 2024

OA

Omar A

Data AnalystConstruction, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“has multiple features to help you adjust your intranet site look & feel, control image sizes, texts insert icons, there is no need for any coding or prior web development experience.“

January 24, 2024

JH

Jeff H

IT ManagerMining & Metals, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Inability to change admins easily, this can be a burden if you have staff turnover.“

June 12, 2023

Bonnie B

Lead Systems AnalystNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“We love the simplicity of being able to build a branded intranet with very little code, but with so much control over filtering.“

June 7, 2024

HN

Helen N

Systems Support CoordinatorMaritime, 51 - 200 employeesUsed the software for: Less than 6 months.

“So many options that sometimes hard to find the one to use.“

October 15, 2020

## Showing most helpful reviews

Showing 1-25 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alastair R.  
Independent Consultant  
Computer Software  
Used the software for: Less than 6 months

### "ShortPoint gets fast, great looking results"

December 13, 2018

5.0

Excellent - this product allowed me to complete a very challenging rebranding exercise in a very short amount of time. Without it, I wouldn't have been able to complete the project and would still be writing custom web parts using SharePoint framework. Customer support was also excellent. I logged an urgent ticket and had someone on a call within half an hour - and the support person really knew their stuff. Normal requests are answered within a few hours.

Pros

It's fast to get a great looking website up and running in no time. The components it has look great and having the ability to copy elements from their example sites really speeds things up. Most of their web parts can be connected to lists or libraries which is necessary as a license is needed to edit these web parts so using connected lists/libraries puts some control back into users hands. Very flexible and powerful software collection and there's really not much it can't do to a SharePoint site to make it look the way you want.

Cons

Requiring a license to edit is a bit of a downer - wish there was some intermediate license or method for others to edit pages with ShortPoint elements on them without requiring the full blown license. Although you can add ShortPoint web parts to modern pages, you can't use the site customiser if your home page is not a classic page. Looking forward to the site customiser for modern pages - once that arrives, will really be pleased.

Review Source

Response from ShortPoint

December 14, 2018

Hi Alastair, Thank you for your feedback. We are about to release the Theme Builder (Site Customizer) for Modern Pages in next few days. After that you will be able to customize each and every aspect of Modern SharePoint Sites with precision. We have added even more features in Theme Builder for Modern Pages.

RG

Rüdiger G.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "SharePoint layout and content magic by ShortPoint"

June 6, 2023

5.0

ShortPoint eases the setup and orchestration of Intrantes and complex intranet structures and pages. On support cases, the experience was very reactive, qualified and supportive.

Pros

Easy to learn, easy to use, solves most annoying issues of SharePoint layout and design as well es flexible 3rd party content integration

Cons

no issues found, can´t say anyting we missed

Alternatives considered

[Unily](https://www.capterra.com/p/153146/Unily/)

Reason for choosing ShortPoint

easy of use, cost, templating options, simple REST-integration - ShortPoint just does, what we want to solve - without complexity and feature bloat

Review Source

NP

Nelson P.  
Project Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Shortpoint is good but still needs work"

June 6, 2023

3.0

Overall, I guess it's better than SharePoint alone. There are some things I really like about it but many things I have found are frustrating or don't do what I really want.

Pros

I like that Shortpoint gives you a number of look and feel options for your pages. It's relatively easy to use but could be easier. I have to say that Shortpoint Support has been helpful to me for the most part although there are a couple of long time issues that have yet to be solved.

Cons

I hate that if Shortpoint is deactivated for any reason that you have to hit every page on the site to reactivate it. I hate that I have to remember to hit the save icon or take a chance of losing my work (it wasn't always like this), I hate that I have to reset the "link field" in tables if I put that table into edit mode after the link has already been selected (I have been waiting for a year for a fix for this). There has also not been an update in quite some time that I am aware of.

Reason for choosing ShortPoint

Our development team reviewed them both and found more options with Shortpoint.

Review Source

SC

Stephanie C.  
Senior Instructional Designer  
Furniture  
Used the software for: 6-12 months

### "Improved Access to SharePoint with ShortPoint"

April 16, 2020

5.0

ShortPoint has enabled us to create internal SharePoint sites that are user friendly and attractive for our multi-generational group of Associates. It has provided us with the opportunity to show how flexible SharePoint can be and how accessible for company-wide information that is important to all Associates. As a company, ShortPoint has been supportive from the time we purchased our subscriptions and all the way through development and learning how to use the software by being quick to respond when we had questions.

Pros

ShortPoint has an extensive group of features that are easy to understand and use with SharePoint Online. Since we wanted to create modern sites, it was important that the software we selected work well with that format. In addition, the selection of demo sites and features are great with the ability to copy from the ShortPoint page right into our own site - making it so easy to develop a page quickly.

Cons

The ability to embed html code or widgets into a ShortPoint widget would be a great feature to add. There are other minor properties in some features that could be improved but, all in all, the software doesn't have any major cons as we've used it.

Alternatives considered

[LiveTiles](https://www.capterra.com/p/159846/LiveTiles-SharePoint/)

Reason for choosing ShortPoint

We were looking to keep costs down while getting a software that could be flexible for what we needed and envisioned for our sites. We also wanted a software/tool that was reasonably easy to learn quickly to meet the project due dates we had planned.

Review Source

OA

Omar A.  
Data Analyst  
Construction  
Used the software for: Less than 6 months

### "Amazing Product to help you create professional & amazing intranet sites."

January 24, 2024

4.0

Pros

has multiple features to help you adjust your intranet site look & feel, control image sizes, texts insert icons, there is no need for any coding or prior web development experience. any user who has good knowledge in computer (works for IT) can pick it up. also their support is excellent and prompt when you raise a ticket & there is sufficient documentations on their website with screenshot guides to help you get started.

Cons

integration with microsoft out of the box features is minimal at the moment, if you want to mix & match webparts between the 2 products to use their best features the site feel will be strange. they mentioned they are working on integrating microsoft webparts inside their product, if that update is done it will be a game changer.

Alternatives considered

[Origami](https://www.capterra.com/p/204169/Origami/)

Reason for choosing ShortPoint

their multiple editing features, ready templates and sections on their websites, the copy & paste sections functionality,their knowledge library that is detailed with user friendly screenshots and guides.

Review Source

Response from ShortPoint

February 5, 2024

Hi Omar, thank you for the review. We have rolled out an integration of Microsoft Web Parts into the ShortPoint product on November 21st, 2023. You can read more about it here: https://www.shortpoint.com/roadmap I hope this helps!

AO

Alex O.  
Senior Technical Specialist, Productivity Platforms  
Government Administration  
Used the software for: 2+ years

### "ShortPoint as Australia Post"

January 13, 2020

5.0

Pros

Ease of use, functionality, low cost of ownership, ROI,

Cons

Having to manually upgrade the software on each site. There is currently no centralised way to upgrade all sites to the same version.

Alternatives considered

[LiveTiles](https://www.capterra.com/p/159846/LiveTiles-SharePoint/)

Reason for choosing ShortPoint

LiveTiles was purchased for one project, however after a short trial of the product in production we found a large number of bugs and the cost ended up being more than the business was prepared to pay for the entire organisation.

Review Source

SL

Samantha L.  
Internal Communications Manager  
Education Management  
Used the software for: Less than 6 months

### "Great option for a new design"

February 19, 2020

5.0

Overall the software is fantastic and the service calls and support from the ShortPoint team was awesome. There is a lot of support offered to ensure you have a great experience.

Pros

Shortpoint provides such broad options for mixing functionality and design. The copy and paste options from the website were a fantastic tool that allowed me to rebuild our Intranet design quickly and with ease.

Cons

The software can be hard to get used it for some users.

Alternatives considered

[LiveTiles](https://www.capterra.com/p/159846/LiveTiles-SharePoint/)[Unily](https://www.capterra.com/p/153146/Unily/)

Reason for choosing ShortPoint

I needed a product that I could implement with very little IT support. I didn't have a big timeframe or resources to launch a whole new product, I really needed something I could improve existing functionality and design (look and feel). I also had a very limited budget which made ShortPoint a great option for us. I also needed something that would work with our internal IT roadmap of moving to Office365 in a few months. ShortPoint allowed me to relaunch the intranet within a short timeframe whilst still setting us up well to move to SharePoint Online with minimal changes to the user experience.

Review Source

NL

Nicola L.  
Internal Communications Lead  
Automotive  
Used the software for: Less than 6 months

### "Great experience with ShortPoint and the team"

January 5, 2026

5.0

Pros

ShortPoint, via \[sensitive content hidden\] has been incredibly helpful in developing the front page and structure of our intranet. The system is intuitive and creates beautiful engaging intranet pages, however I was not familiar with the system and \[sensitive content hidden\] has been very patient in taking me through everything.

Cons

It can be a little fiddly to begin with if you don't know how to use the system and new users should definitely have an orientation session booked in.

Review Source

Charmaine M.  
SharePoint Specialist @ Aveng  
Construction  
Used the software for: 2+ years

### "ShortPoint is Awesome!!!"

December 19, 2018

5.0

i have worked with ShortPoint almost since the product was launched and i have met most of the people and they are very dedicated and really dedicated to ShortPoint. They are truly a marvelous group who stayed dedicated to their dream and made the DREAM real. i would recommend ShortPoint to any company to use - it is just an AMAZING product!!! The BEST and EASIEST tool around for SharePoint designing and making SharePoint more AWESOME.

Pros

The ease of use and the amount of features and the fact that they are continuously adding new features thus making ShortPoint better and better. i have looked at the other software available and they just do not compare to ShortPoint and with all the the features you get with it. AND the price of ShortPoint is also a winning factor. It really makes the SharePoint designer's life a millions times better and at the same time gives the user an amazing SharePoint experience.

Cons

The cheap price - just kidding. I love the product

Review Source

Keith P.  
Director of Technology and Intelligence  
Maritime  
Used the software for: 2+ years

### "Awesome SharePoint Branding and Web Parts"

December 17, 2018

5.0

As a single SharePoint admin looking to roll out SharePoint Online to 11 worldwide offices of not so tech savvy users, I knew I had to make it easy to use & look good / branded. ShortPoint allowed me to do this faster and better than I could ever imagine. It strikingly improved our users involvement and participation in our company's SharePoint portal. Additionally, ShortPoint stays current with all the latest updates from Microsoft and listens to user feedback for new features.

Pros

ShortPoint gives you the ability to display any data in any way you want in SharePoint in just a few clicks. You can create tiles, tables, widgets, lists, banners, scrollers, text boxes, counters, backgrounds, etc... over 60 customizable elements to drop in Modern and Legacy pages. Quickly build branded pages and dashboard. Also their support is the best.

Cons

Originally they did not have many examples on how to use the product, but now they have https://demos.shortpoint.com/ which lets you copy and paste entire designs and examples directly into your SharePoint pages.

Review Source

nS

nick S.  
Transformation Ops  
Computer Software  
Used the software for: 1-2 years

### "Expensive for what you get"

June 12, 2023

4.0

The account manager is fantastic and very helpful when we need to get things done relating to our subscription.

Pros

Better than vanilla Sharepoint. Ability to use the web page real estate in a more efficient fashion.The ability to add custom javascript is very nice and one of the primary reasons why this software was chosen.

Cons

Way too expensive for what you get (and yearly increased cost.. ). Shouldn't be a subscription model with the high cost, or at least a purchase once and then a vastly reduced price in subscription model.Customer support response for technical questions still takes way too long (time zone difference), especially with the subscription model that you are roped into purchasing.. it shouldn't take a day or two to respond back.

Review Source

CG

Charan G.  
SOftware Developer  
Education Management  
Used the software for: 6-12 months

### "Excellent Product"

May 5, 2022

5.0

Pros

They are on top with the latest releases, I always look for the additional features that are added, very easy to navigate and understand.

Cons

could've been better with search on page, a web part that has capability to search items within.

Review Source

AK

Aziz K.  
Data Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "No code intranet solution"

September 9, 2022

5.0

Pros

ShortPoint made it possible for us to develop our own custom intranet without writing even a single line of code.

Cons

That will be extremely useful if ShortPoint could increase the number of third party content systems that they are compatible.

Review Source

JH

Jeff H.  
IT Manager  
Mining & Metals  
Used the software for: 2+ years

### "Would recommend"

June 12, 2023

4.0

Would recommend this tool to anyone who wants a easy way to create good looking SharePoint sites.

Pros

Makes UI/UX on SharePoint fairly easy if you do not have on-staff SharePoint resources.

Cons

Inability to change admins easily, this can be a burden if you have staff turnover.

Review Source

TC

Thressa C.  
SharePoint Admin  
Hospital & Health Care  
Used the software for: 1-2 years

### "ShortPoint Review"

November 13, 2019

5.0

Pros

Software is easy to use and customer support is very helpful

Cons

some limitations but not enough to not recommend the product.

Review Source

AO

Achim O.  
SharePoint Development & Support  
Banking  
Used the software for: 1-2 years

### "Review BNP Paribas"

April 1, 2021

5.0

Pros

The feature I like most is copying sections or a complete page and insert it in a new SP page and it runs easily !

Cons

For very beginners it is not that easy to use but overall I like it very very much.

Review Source

LS

Larry S.  
Learning & Video Production Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Positive Experience"

January 10, 2020

4.0

We are coming from nothing which means that we've been more than happy with our experience to this point.

Pros

The number of options. No matter the page that you need to build, this software will have what you need to improve it.

Cons

The amount of time that it takes to figure out how to customize and adjust elements. Often it's difficult to tell if an element needs to be edited by adjusting the Sectio, Row, or individual element level.

Review Source

CR

Cassie R.  
Tax Consultant  
Financial Services  
Used the software for: 6-12 months

### "Great Product"

January 28, 2021

5.0

Pros

The support/blog search and the insights are amazingly detailed. Also when reaching out to customer support they are super responsive.

Cons

I do not have any cons about this software.

Review Source

CL

Courtney L.  
Executive Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use! "

January 14, 2020

5.0

Pros

I love that this is easy to use, it makes getting projects done simple and efficient.

Cons

I haven't had a lot of time to spend exploring all of the features.

Review Source

AS

Andrew S.  
Systems Administrator II  
Professional Training & Coaching  
Used the software for: 2+ years

### "Short Points for ShortPoint."

June 6, 2023

5.0

I've had a great experience with ShortPoint. If I've ever run into any issues, the technical team is always there to assist and they are very good at troubleshooting issues and helping you to move forward as quickly and sufficiently as possible.

Pros

The custom ability of templates and features are fantastic! I utilize this feature more than any other and that alone is worth the price!

Cons

Some of the connections to SharePoint sites can be difficult to setup. Once setup, some of the information being pulled can be painful if you're just guessing what information needs to be pulled from specific document libraries or lists.

Review Source

Bonnie B.  
Lead Systems Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Shortpoint Saves the Day"

June 7, 2024

5.0

5 Stars, fantastic, could not more highly recommend.

Pros

We have found Shortpoint incredibly easy to install and manage our employee intranet. Our brand is able to be consistent and professional, staff are able to easily find the content they need. Communication has become easier and felt less siloed. Shortpoint also has INCREDIBLE support. I know if I have an issue, they're going to be responsive and get to the bottom of it.

Cons

Some of the more recent updates have broken other components and so we've had to stay at a previous version for awhile while they try to solve the issue.

Review Source

RA

Rick A.  
IT Director  
Mining & Metals  
Used the software for: Less than 6 months

### "Why you should use ShortPoint"

June 6, 2023

4.0

Although early in the process, we have found the product fairly easy to use after some initial knowledge base search and learn sessions.

Pros

After an initial introduction to ShortPoint, you quickly find there are many more tools than meets the eye to not only design but also to make your SharePoint environment welcoming for your end users.

Cons

Although not a knock on ShortPoint, we definitely would like to see more designs within the Theme Builder. A second item has to do with Forms, instead of using Microsoft Forms we would definitely like to see more customization ability to integrate ShortPoint with the overall SharePoint experience by creating Forms and Approvals.

Review Source

JP

Jacob P.  
IT Business Analyst  
Oil & Energy  
Used the software for: Less than 6 months

### "ShortPoint is a Must Buy Product For Easy Web Design."

March 7, 2022

5.0

It has been perfect so far. It was very easy to learn and is being used all across the company lately. I have enjoyed seeing many others take interest in learning and using ShortPoint.

Pros

They do a great job of marketing their product and offering numerous guides and videos to get users started with designing their sites.

Cons

Some features, such as the social media ones only allow limited capabilities. Overall, no major issues with ShortPoint however. Great product!

Review Source

NW

Nate W.  
SharePoint Developer  
Education Management  
Used the software for: 2+ years

### "Great solution with terrific support"

June 6, 2023

5.0

Great experience from research and demo to use today!! We've been using it for three-ish years (and very satisfied with its abilities)!

Pros

ShortPoint does a great job making an adaptable solution! They offer great support when you need it (incredibly responsive) and their collection of pre-built (useable) elements is awesome! It takes a lot of time out of the build process if you have the chance to leverage those elements!

Cons

The new modern builder is still relatively new (so there's a learning curve) and it's a bit delayed in responsiveness, but very manageable.

Review Source

JB

Jami B.  
Systems Manager  
Real Estate  
Used the software for: 2+ years

### "User Friendly with Appealing Elements"

June 12, 2023

4.0

We use ShortPoint mainly for our internal use at this time. It has allowed us to define our brand standards across each division (company) to ensure we have a standardized layout for each of our projects and communities.

Pros

More custom options than out of box options from SharePoint online.

Cons

I really do not like the new layout of elements and toggling between grid and stacked view. The windows are smaller and overall I am not liking the new required design peice.

Reason for choosing ShortPoint

Cost

Review Source

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