Who Uses This Software?

Automotive, B2C Companies, Restaurants, Hospitality, Automotive Service, Movers, Home Builders, Design Centers, and businesses looking to build a strong online reputation.


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/month
    See pricing details
  • Pricing Details
    $199 paid annually, or else $249 monthly. Additional for other features.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Elevatie
  • elevatie.com
  • Founded 2017
  • Canada

About Elevatie

Elevatie is an emerging reputation management software trusted by hundreds of businesses. Get reviews on sites that matter most like Google, Facebook, Homestars, Dealerrater & more. Elevaties real-time text messaging platform allows you to respond to all customer interactions. Elevatie provides sentiment analysis through our natural language processing plus other various reporting so your business can make the best decisions to improve customer experience, impact local SEO, from one dashboard.


Elevatie Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Elevatie Reviews Recently Reviewed!


Capterra loader

Review Score Game Changer

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. There's an app, it's quick and easy and the customers end is also quick and easy.

Cons: Many improvements have been made. I'd like to have more information without having to move to the next page. I'm scrolling on the app or I'm looking to analyse on the desk top and switching pages is cumbersome.

Overall: It is hard to get customers to leave reviews. They say they will but do not get around to it. Elevatie uses email and text message to allow two separate forms of communication. Because you can have the discussion of an online review/referral on the spot, it increases the likely hood of them posting while they are still engaged. It has increased our reviews by 20% in just a short time. The key is to get your team to buy into the process and then Elavatie does the rest.

Vendor Response

by Elevatie on August 10, 2018

Thank you so much for this great review and feedback! We will be working to improve your experience.

Tremendous Platform

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The thing I like most about Elevatie is how easy it is to train people how to use it. It literally takes 5 minutes to show a colleague how to use it. From there, it takes them 20 seconds (input phone, email, name, hit send) to send an invite out. Very user friendly!

Cons: I wish we could sort the profiles of each individual colleague a little better (this is in the back-end of the system, so no effective on the customer). Instead of colleagues seeing all reviews for the company on their personal profile, it would be nice if only their reviews showed up. Then they wouldn't need to read through all the reviews to see the ones that are theirs.

Vendor Response

by Elevatie on August 10, 2018

Thank you so much for this great review and feedback! We will be working to improve your experience.

Amazing company to work with!!!!

Aug 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So easy to watch your reviews and follow up on those that need to complete them. The feedback from clients was great as well.

Cons: I really don't have any at this time. I will keep using it and may not ever find one.