--- title: "Serrala Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Serrala Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/177698/Serrala-Suite/" page_type: "product" language: "en" publication_date: "2026-10-26" --- # Serrala Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Serrala ## What is Serrala? Digitize, integrate, and automate your payment workflows, implement instant fraud checks and compliance screening, and enable real-time payments in a single global payment hub. ## What is Serrala used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Banking Systems](https://www.capterra.com/banking-systems-software/)[Treasury](https://www.capterra.com/treasury-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Serrala?[Manage this product listing](https://www.g2.com/products/serrala/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Serrala 4.2 (38) VS. [4.4 (69)](https://www.capterra.com/p/111334/TEMENOS-T24/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (38) Ease Of Use 4.4 (69) Value For Money 3.4 (33) Value For Money 4.2 (62) Customer Service 3.9 (37) Customer Service 4.1 (64) ## Serrala alternatives Highest Rated [4.5 (255)](https://www.capterra.com/p/237205/Online-Check-Writer/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Tipalti](https://www.capterra.com/p/236980/Tipalti/) [4.5 (179)](https://www.capterra.com/p/236980/Tipalti/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236980/Tipalti/) [SBS Core Banking](https://www.capterra.com/p/10018865/SBP-Core-Banking/) [3.8 (6)](https://www.capterra.com/p/10018865/SBP-Core-Banking/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10018865/SBP-Core-Banking/) [View all alternatives](https://www.capterra.com/p/177698/Serrala-Suite/alternatives/) ## FAQs about Serrala Overview ### Which roles and teams benefit most from Serrala? Serrala is most used by finance, accounting, accounts receivable, and treasury teams managing invoicing, collections, cash visibility, and financial controls. Finance leaders monitor reporting and process performance, while SAP consultants, developers, and IT managers configure integrations, support FI/CO workflows, and maintain payment and receivables processes. Answer based on 38 reviews Overview ### What company size and industries is Serrala built for? Serrala is built for mid-sized enterprises needing a fast-to-deploy, fully serviced accounts payable solution, while 63% of reviewers come from enterprise organizations. It is most common in Utilities (13%), Chemicals (11%), and Insurance (8%), with midsize businesses representing 24% of reviewers and small businesses 13%. Answer based on 38 reviews Features and Usability ### What are the key features of Serrala? Serrala includes AP automation, AR automation, invoice processing, bank reconciliation, and cash management features such as cash pooling and cash position monitoring. It also offers approvals, workflow capability, reporting and dashboards, ERP and API integrations, and compliance controls for financial operations and payment processing. Integrations ### Which third-party tools and platforms does Serrala integrate with? Serrala integrates with 10 third-party tools, including ERP and finance platforms IFS Cloud ERP, NetSuite, Odoo, SAP ECC, SAP HANA Cloud, Sage 100, Sage 300, and Sage Intacct. Its catalog also includes Squirrel and TempWorks Software, supporting connections across accounting, enterprise resource planning, and staffing workflows. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Serrala offer? Serrala provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled virtual learning, self-paced reference, and recorded walkthroughs for teams reviewing setup steps and product functions. Answer based on 2 reviews Getting Started and Support ### What customer support options does Serrala offer? Serrala provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. User feedback points to uneven support experiences, with some reporting slow updates, repetitive ticket questions, and a need for faster issue ownership and clearer progress communication from the help desk. Answer based on 3 reviews Ease of use ### How easy is Serrala to use for finance teams? Serrala makes day-to-day payment and bank communication accessible within SAP, especially for end users and key users. Finance teams value intuitive workflows, self-service administration, and clear application views, while complex configuration, rule creation, and widely distributed settings can require training, consultants, or time to locate. Answer based on 12 reviews ## Features AI summary Based on 11,413 Payment Processing reviews Capterra data shows that buyers of accounting software rank the following features as their top priorities: - **Reporting/Analytics** (**58%** of reviewers rated this feature as critical) - **Income & Balance Sheet** (**58%**) - **Inventory Control** (**55%**) Serrala Suite supports **Reporting/Analytics** and **Income & Balance Sheet**, giving finance teams visibility into performance and a clear view of financial position. However, it does not include **Inventory Control**. Instead, it offers other highly rated capabilities, such as **Invoice Processing** (**57%**) and **Invoice Management** (**61%**), which help businesses manage billing workflows, keep payment operations organized, and improve oversight of incoming and outgoing invoices. Payment Processing 4.4 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Electronic Payments 4.4 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Payments 3.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Accept and process online payment transactions Bank Reconciliation 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Multi-Currency 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and handle various international currencies Real-Time Data 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Receive data and information in real time Serrala 152 features ### All Features - Access: Offers role-based access control (RBAC) allowing administrators to define roles with specific sets of permissions - Account Sync: Sync with company accounts to transfer payments for approved invoices - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - AP Automation: Streamlines data entry by auto populating recurring or predefined vendor information and invoice details - API: Application programming interface that allows for integration with other systems/databases - Approvals: Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. - AR Automation: Automation helps the user be more efficient by populating default customer data, setting up systematic payments from clients and automatically matching customer receipts to outstanding transactions. - Artificial Intelligence: AI technologies like NLP, NLU, and/or NLG are used to analyze and process text provided by customer interactions. - At Risk Customers: Identify and flag customers that are more likely to pay late. - Automated Banking: Operations for banking data gathering and consolidation - Automated Cash Operations: Define workflows to automate cash management operations - Bank Account Management: Manage multiple accounts from different banks - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Banking Connectivity: Support multiple banking and financial messaging protocols such as SWIFT - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Benchmarking: Compare key metrics for the business against prominent players in the industry - Breadth of Partner Applications: To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. - Budgeting/Forecasting: Create budgets based on historical data and future projections - Capture: Provide features to capture and record invoices, such as import or scanning - Cash Application: Apply payments to the right Accounts Receivables accounts for each customer. - Cash Balances: Calculate cash balances by geography or business entity - Cash Operations: Such as deposits, Money Market deals, loans, Forex, facilities, and trade finance - Cash Pooling: Consolidate the balances of multiple bank accounts and manage them as a single account - Cashflow: Analyze variations between incoming and outgoing cash - Check/W-2 Printing: Allows administrators to print valid paychecks and W-2 forms. - Collections Automation: The system automates the dunning process to help drive collections - Collections Effectiveness: Use KPIs to monitor the effiency of the collections department. - Compliance Control: Ensures compliance with regulatory standards like HIPAA, ICD, etc. - Comply with Financial Regulations: Ensure compliance with local and global financial standards and legislation - Consolidation: Centralize payments data from multiple sources such as gateways or payment service providers - CPM: Integrates with Corporate Performance Management platforms - Credit Card Processing: Accept and process credit card transactions - Credit History: Track the changes made to credit limits and the corresponding reasons. - Credit Limit Suspension: Ability to revoke credit limits temporarily or permananetly when the amount due by a customer exceeds a predefined amount. - Credit Limits: Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold. - Credit Limits Adjustment: Adjust credit limits manually or automatically (based on pre-defined threasholds). - Credits: Manages credit limits based on customer credit scores, payment history, or other financial metrics - Custom: Allows users to edit reports and to combine multiple reports - Custom Reporting: Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer - Customer Credit: Run reports on customer credit - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Alerts: Uses AI to set up alerts for various financial activities, such as payment due dates or low cash balances - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import: Able to import client data from multiple sources such as accounting software, spreadsheets or previous tax returns - Data Import and Export Tools: Ability to input, modify and extract data from the application in bulk through a structured file. - Data Transfer: Automates the transfer of data between an organization's ERP system and its bank - Debt and Investments: Manage the investments of the company and its debts such as loans, lines of credit, or credit cards - Digital Invoices: Ability to convert invoices to digital formats such as PDF - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Disputed Transactions: Workflows to manage and escalate disputed transactions. - Due Dates: Set deadlines and milestones for tasks, manually or automatically (based on project templates). - Duplicates: Detects and prevents a wide range of duplicate payments - eCommerce Integration: Integrates with eCommerce systems - Electronic Payments: Electronically collect payments for goods or services - Encryption: Convert data into a code for security - ERP: Integrates with ERP systems to reconcile financial data across various modules and departments - Errors and Adjustments: Identify invoicing errors such as the wrong amount or due date, and make sure that customers pay the correct amount on time. - Esimated vs Actual Receipts: Calculate the total amount received during a time period and compare with the estimate. - Expense Management: Plan, pay and track business related expenses. - Expiring Contracts and Payments: Determine how they may impact the liquidity of the company - File Exports: Timesheets, projects, tasks, income or expenses can all easily be exported to pdf, xls or csv for simpel cash clow analysis. - Filters: Includes a library of audit-tested filters to identify AP outliers that are outside company policy - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Statements: General reporting offered covers all of the standard financial statements and meets the basic needs of the business - Financial Systems: Integrate with ERP and accounting products - Forecast Comparison: Compare Income Statement, Balance Sheet, and Cash Flow for multiple periods - Forecast Types: Support multiple types of forecasts such as balance sheet and cash flow forecasts - Forward Looking: Forward-looking Balance Sheet and Cash Flow Statements are synchronized with GL data - Fraud Detection: Identify and prevent suspicious activity - FX and Trading Paltforms: Pull data from foreign exchange and commodities trading platforms - Historical Data: Retains historical performance review data or integrates with third-party applications where historical data can be maintained. - History: Tracks all transactions, from issuing invoices to payment reminders to receiving payment - Identification: Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page - Income and Expenses: Add one-time or recurring items to your cash flow and add line items for each payment or deposit. - Incomplete Payments: Identify incomplete payments and track the rest of the amount due. - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Integration with Credit Rating Agencies: Such as CreditSafe, Searches Group, Credit Assist, Experian, Equifax, and Dun & Bradstreet. - Intercompany Lending: Management of loans between business entities - Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. - Inventory Pricing and Costing: Ability to establish multiple price levels. Update pricing on a per item or global inventory basis. Choice between multiple costing methods such as Average, LIFO, FIFO and Specific Unit. - Inventory Reporting: Customizable reporting allows insight into usage of inventory and services. - Inventory Tracking / Ordering: Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders. - Invoice Customization: The layout of the invoice template is fully customizable and allows users to add or remove fields and create new templates. - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Invoices: Create invoices for services provided and track payments - Journal Entry Processing: Initiate, document and approve journal entries throughout the accounting cycle - KPIs: Provide performance metrics such as delivery performance, on-time arrival performance, and compliance. - Manage Different Types of Risk: Such as fluctuations in currency and interest rates, or natural hazards - Management: Financial information can be imported from multiple sources such as spreadsheets, text files, or databases - Match Invoices: Match invoices with purchases and sales orders, as well as with payments - Match Invoices and Payments: Track one to many and many to one relationships between invoices and payments. - Matching: Ability to match AP invoices to POs, contracts, or payments - Mobile Payments: Clients can submit payments via mobile devices - Monitor Cash Positions: Ability to track cash positions across all accounts, banks, business units, and countries - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Entity / Consolidation: Multi-ledger and multi-entity architecture, with automated consolidations, inter-entity transactions and eliminations - Omnichannel: Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. - Online Payments: Accept and process online payment transactions - Output Document Generation: Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. - Overpayments: Recover overpayments, duplicate payments, or unused credits from suppliers - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Processing: Accept, record, and reconcile financial transactions - Payment Tracking: Track sent and received payments, invoices, and bills. - Payments: The ability to accept online payments for classes or equipment, store payment information, or set up recurring payments. - Payroll: Includes payroll module or integration to an external payroll provider which automates the recording of payroll. - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Post Audits: Conducts a post-audit analysis of large volumes of data to identify historical payment errors and automatically generate claims - Predictive Analytics: Predict future data based on historical data sets - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Recognition Rules: Automate recognition of revenue and expenses by defining recognition templates. - Reconciliations: Transactions are imported from source systems and automated matching reconciles majority of transactions. Includes user flexible, user defined matching and grouping rules to help reduce the time needed to produce accurate reconciliations. - Recoup: Identifies and recoups funds and prevents errors from happening again - Recurring Invoices: Automatically generates invoices at pre-defined time intervals - Reforecast: Ability to recreate forecasts to include new information that may impact budgets - Report Generation: Uses AI to generate detailed financial reports, dashboards, and visualizations to provide insights into the financial health of the business - Report Types: Provide multiple types of reports such as point-in-time or snapshot reports, year over year, or time to date - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting and Dashboards: Campaign performance can be monitored and visualized in dashboard that displays key success metrics in real time. Reports can be generated and distributed to relevant stakeholders. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Repository: Stores all documentation, reports, and audit evidence in a secure, searchable library - Revenue Allocation: Allows users to allocate revenues to various business entities or departments - Revenue Types: Supports multiple types of revenues, such as recurring and transaction based - Risk Positions and Scenarios: Create scenarios to estimate the impact of possible changes in cash positions - Rolling Forecasts: Used to review and update budgeting assumptions for a predefined period (usually one year) - Scaleability: Ability to scale to any collections volume, at any time - Schedules: Schedules automate internal and external movements of funds - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scoring: Automatically calculate score after the assessment - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Standard: Offers standard financial reports out of the box - Status: Monitor the status of multiple types of assets. - Support Chatbots: Uses AI and NLP-powered chatbots to provide customer support and assist with queries regarding financial data and reports - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time and Expense: Automated time and expense capture, tracking, approval, reimbursement and reporting - Track Cash Flow: Check your cash on hand at the beginning of each month and view each day incoming and outgoing funds. - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Variance Analysis: Project out as the year progresses to accommodate trends that affect key business drivers. - Vendor Checks: Enables automatic checks of new vendors being set up in the system to combat potential billing schemes - Versioning: Allows annotations and adjustments to original takeoff estimates after the initial takeoff calculations have been completed. - Workflow Capability: Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. - Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments. --- Get Advice We can help you find the software with the features you need. Features 4.2 (38) 4.2 Based on 38 reviews ## Pricing Value for money 3.4 (33) ### Starting price Free trial not available Value for money 3.4 (33) 3.4 Based on 33 reviews ## Integrations [ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ IFS Cloud ERP](https://www.capterra.com/p/1238/IFS-Manufacturing/)[ TempWorks Software](https://www.capterra.com/p/82610/TempWorks-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (37) 3.9 Based on 37 reviews ## User reviews Overall rating 4.3 Based on 40 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(21) 3(3) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful joel M. Accountant Used the software for: 1-3 years ### "Streamlined, Automated Cash Application That Saves Time Daily" 5.0 October 29, 2026 Serrala helps improve the Autobank search pattern, making it easier to identify and match incoming payments accurately. This reduces manual searching and supports faster and more efficient cash application. Pros AutoBank automation is my favorite feature of Serrala because it automates payment matching and posting, saves time, and improves accuracy in cash application processes. Cons At the moment, I don’t have any specific concerns or disliAt the moment, I do not have any major concerns with Serrala. However, I would appreciate additional or extended training sessions, particularly on advanced AutoBank functionalities, exception handling, and troubleshooting scenarios. This would help maximize the system's capabilities and improve efficiency in day-to-day operations.kes about Serrala. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Accountant Used the software for: 1-3 years ### "the system that facilitates your banking transactions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 9, 2026 Optimizing and facilitating your banking transactions for payments and receipts has become much simpler. Pros Optimization, speed, reliability, and agilityin other words, a system to make your banking transactions uncomplicated. Cons There's nothing unfavorable about it, because if you configure it correctly, it will work perfectly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ERP Application Manager Used the software for: 3-5 years ### "I recommend Serrala Suite for your company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 The Serrala Suite is ease for payment processing, reduced various process executed by user in the past with banking. The support attends us very quickly. I recommend Serrala Suite, talk with your Staff Management and schedule a demo session. Pros The tool is ease of use. The support is very good, reducing the process used by Users in the company. Cons I don´t have topic that I don´t like about Serrala Suite, the software is very good and we don´t have issue with the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Prakash S. Cash Application Expert 4.5 November 6, 2026 AI summary based on a full review Serrala effectively streamlines cash application processes, leading to improved accuracy and reduced manual workload. A limitation is that the error handling could be more intuitive, making it easier to identify and fix issues. Log in to unlock the full review, detailed ratings, and pros & cons RE Reviewer Controlling Used the software for: 3-5 years ### "Bewertung Serral Suite (CLM, TR, ASM, PYM)" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 8, 2023 Pros Integration in SAP, da hier alle anderen Mitarbeiter auch arbeiten, somit ist die Anwendung und die Oberfläche identisch, desweiteren können ohne Probleme Daten aus FI genutzt werden und Daten aus Treasury zurück in die Fibu übernommen werden, Zahlungsverkehr ist zentriert, kein onlinebanking mehr pro Bank, Daten stehen morgens automatisch zur Verfügung, Dispo funktioniert über Jobs Cons Teilweise gibt es noch Themenfelder die nicht durchgängig/ einheitlich sind. Man kann aus Treasury Gebühren und Zinsen abgrenzen, aber für Kreditlinien bei den Banken muss immer noch die Zinsstaffel genutzt werden, obwohl die Daten in TR zur Ausnutzung einer Linie verfügbar sind. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer SAP FICO Inhouse Consultant Used the software for: 3-5 years ### "Zufrieden mit den serrala Produkten" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 11, 2023 Pros Die Bedienbarkeit von FS2 Collections ist sehr gut. Übersichtlich. Verständlich. Logisch aufgebaut Cons Die Schnittstelle GOVERNIKUS zu FS2 Collections könnte besser laufen, da es öfters zu Problemen führt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Karin D. IT-Organisator Used the software for: 3-5 years ### "Gute Abwicklung der Zahlungsverkehrsprozesse" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 2, 2023 Wir nutzen die Financesuite gerne, da sie fast unseren kompletten Zahlungsverkehr abbilden kann , die Kommunikation mit Banken im In- und Ausland funktioniert stabil , die Änderung von Zahlungsdateien, zb. Einzelsatzstornos werden gerne genutzt. Pros Für uns ist die Worksheet-Transaktion am wichtigsten mit der Übersicht der Zahlungsdateien, die gute Möglichkeit einfache Freigabeprozesse zu definieren, die Änderung der Zahlungsdateien, das Anlegen von manuellen Zahlungen.... Cons Die Bedienung einer Transaktion ist nicht unbedingt einfach. Auch die Zusammenhänge bis ein Prozess funktioniert ist ohne Beratung kaum möglich und nicht einfach zu durchblicken Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Experte Rechnungslegung und Konsolidierung Used the software for: 3-5 years ### "Bin ich schon im Serrala?" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 11, 2023 ein Wort: Effizienzgewinn! Pros Die lückenlose Integration in die SAP-Landschaft ist sehr beeindruckend und wirft regelmäßig für neue Mitarbeiter die Frage auf: " Wo ist denn jetzt dieses Serrala?" Antwort: "Sie sind bereits mittendrinn." Cons Ich würde mir supportseitig eher einen festen Ansprechpartner wünschen, statt Ticketeröffnung. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Finanzbuchhalter Used the software for: 3-5 years ### "Bewertung Serrala Module (ASM / CLM / PM / Autobank / SEC)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 15, 2023 Pros \- Customizing im Fachbereich (Klar aufgebaute Schulung für die Key-User und gemeinsame Integration fördern das Verständnis der Software)- Schnelles Handlungspotential bei Veränderungen (Reduzierung des internen IT Aufwands / Wartezeiten)- Automatisierung und Harmonisierung zwischen FI Prozessen (Kontoauszugsverarbeitung, Zahlungsausgangsverarbeitung, Cash Management und Liquiditätsplanung) Cons \- Potential von Transaktionen werden teilweise nicht vollkommen ausgenutzt. (z.B. Auswertung Vormerkposten) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Leiter Rechnungswesen Used the software for: 3-5 years ### "Bewertung Serrala" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 20, 2023 Pros Sehr hohe Flexibilität im Customizing . Deckt viele Szenarien ab die Betriebsreleva t sind. Cons Sehr hohe Komplexität des Customizing. Das Lookand Feel fehlt etwas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177698/Serrala-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [QuickBooks Online vs Serrala](https://www.capterra.com/compare/177698-190778/Serrala-Suite-vs-QuickBooks-Online)