---
title: "Vouchermatic Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Vouchermatic Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more."
source_url: "https://www.capterra.com/p/177714/Vouchermatic/"
page_type: "product"
language: "en"
---

# 

 Vouchermatic Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Vouchermatic

## What is Vouchermatic?

Vouchermatic is a powerful omni-channel Gamification & incentive automation solution. Our customers have use Vouchermatic to create high performace customer acquisition & engagement campaigns.With vouchermatic you can Create, Manage, and Track coupon codes, discounts, loyalty programs, e-vouchers, referral rewards, gamification campaigns, badges & leader board, lucky draw, stamp cards etc.

## What is Vouchermatic used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$100

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Vouchermatic?[Manage this product listing](https://www.g2.com/products/vouchermatic-by-inventrik/claim_requests/new?auto=true)

## Vouchermatic Overview

Updated September 2026

AI summary

Vouchermatic enables businesses of all sizes to design, launch, and manage customer loyalty and reward programs through a cloud-based platform. It combines customizable campaign management, loyalty cards, gift card management, multi-channel marketing, and real-time analytics, with features like API access and third-party integrations. Reviewers often highlight its ease of use and responsive support.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vouchermatic

4.5 (25)

VS.

[4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$100

Per User, Per Month

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (25)

Ease Of Use

4.9 (3,835)

Value For Money

4.3 (22)

Value For Money

4.9 (3,458)

Customer Service

4.9 (24)

Customer Service

4.9 (3,518)

## Vouchermatic alternatives

[4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)

[4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/)

[Boomerangme](https://www.capterra.com/p/241848/Boomerangme/)

[4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241848/Boomerangme/)

[View all alternatives](https://www.capterra.com/p/177714/Vouchermatic/alternatives/)

## FAQs about Vouchermatic

Overview

### Which roles and teams benefit most from Vouchermatic?

Vouchermatic is most used by marketing, events, and outreach teams that need to create, distribute, and track voucher or reward campaigns efficiently. Managers, directors, and founders use it to oversee promotions, improve customer engagement, support client or constituency programs, and monitor campaign performance with less manual administration.

Answer based on 25 reviews

Overview

### What company size and industries is Vouchermatic built for?

Vouchermatic is built mainly for small businesses, which make up 68% of reviewers, and is most common in Events Services and Marketing and Advertising at 20% each. It also serves consumer businesses in retail, hospitality, CPG, entertainment, financial services, and education, primarily for customer loyalty.

Answer based on 25 reviews

Features and Usability

### What are the key features of Vouchermatic?

Vouchermatic offers gift card management, loyalty cards, loyalty program tools, and rewards management for customer incentives. It includes campaign management, campaign planning, campaign segmentation, and multi-campaign support, plus multi-channel marketing through email management, SMS marketing, and social media integration. Reporting/analytics, real-time analytics, CRM, and customer profiles round out the platform.

Getting Started and Support

### What training and onboarding options does Vouchermatic offer?

Vouchermatic provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. These formats give teams two ways to review setup steps and product information.

Getting Started and Support

### What customer support options does Vouchermatic offer?

Vouchermatic provides chat support. Users describe the support team as responsive, helpful, and readily available, with some noting 24/7 assistance. Feedback also points to an easy-to-use experience, though support praise centers mainly on quick help and direct access through chat.

Answer based on 2 reviews

## Features

AI summary

Based on 1,860 Customer Loyalty reviews

Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities:

-   **Loyalty Program** (**45%** of reviewers rated this feature as critical)
-   **Rewards Management** (**39%**)
-   **Third-Party Integrations** (**49%**)

Vouchermatic supports all three of the features reviewers rate most highly: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to deliver more consistent customer experiences and strengthen retention efforts.

Loyalty Program

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Rewards Management

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Gift Card Management

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Cards

4.3 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Membership Management

4.2 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Transaction History

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Vouchermatic 32 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Activity Tracking: A report showing what actions customers perform
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Member Portal: Online gateway through which members can access/update personal information
- Membership Management: Database of members to track personal information of individuals and families
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Referral Tracking: Log and store the source of contacts/leads
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rewards: Provide rewards, monetary or non-monetary, based on incentive programs
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- Social Promotion: Market event via social media tools
- Survey/Poll Management: Create and administer polls and surveys
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

---

Features

4.2 (25)

4.2

Based on 25 reviews

## Pricing

Value for money

4.3 (22)

Basic

$100.00

Per User,Per Month

Value for money

4.3 (22)

4.3

Based on 22 reviews

## Support, customer service and training options

Customer Service

4.9 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (24)

4.9

Based on 24 reviews

## User reviews

Overall rating

4.5

Based on 25 reviews

Filter by rating

5(13)

4(12)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RA

Rakesh A.

General Manager

Marketing and Advertising

### "Best Customer Support Organization"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2026

Best Customer Support especially by \[sensitive content hidden\] for there support always.Thank you vouchermatic.

Pros

Customer Support,Ease of Use,Especially \[sensitive content hidden\] are there 24/7 for support.Best customer support organization in these days.

Cons

Need extra amount for upgrades is a little hurdle for customers who are thinking of long time association.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jun Quan K.

Human Resources Executive

Education Management

### "My pleasant experience with vouchermatic"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 8, 2025

Overall, it was really a wonderful one year collaborating with Vouchermatic. I look forward to utilising their services again.

Pros

It was easy to use and they have a responsive and helpful support team that is readily available to assist. I would like to take this opportunity to thank \[sensitive content hidden\] for providing such an excellent service.

Cons

To be honest, the only thing that I don't like is how there are API/power automate integration issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LY

Lay Yen T.

Manager, Outreach

Higher Education

### "My Experience with Vouchermatic in Implementing STAMPventure for NTU/CoE Open House 2024 "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 5, 2024

Pros

Easy to set up and use. Customer support was speedy. \[sensitive content\] were able to understand our requirements well and provide effective/efficient solutions for implementation.

Cons

Perhaps the design elements were not so appealing. We had to design our own.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JN

Joanna N.

Assistant Marketing Manager

Retail

### "Great & Simple Tool for On-site Customer Engagement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 15, 2024

Pros

Setup time was short for a simple existing interface customization. Upon start of work, it took last than 2 months to roll out the tool on-site with great support from the team. Process and steps was easy for customer to follow through.

Cons

Would be better if each individual frame page was customization (i.e., background) and more animation and font customization is possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jubin T.

Product Manager

Chemicals

### "Best in the field"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2024

Pros

We had conducted an online Lucky draw in line with a marketing campaign for our customers. Not only was the event successful, but it was made easy from start to finish with the expertise of Inventrik Team.

Cons

None

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

KL

Ken L.

Managing Director

Design

### "Positive engagement with a loyalty CRM SAAS hero!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2024

Technical requirements can be complex, Inventrik’s proactive posture has made overcoming technical challenges a much smoother journey overall. Finally a SAAS team that provides warm engagement and were omnipresent throughout the campaign duration

Pros

The team managing our Vouchermatic campaign were always eager and comprehensive when it came to completing our requests. The myriad of functionalities meant that Vouchermatic has programming to address each and every requirement in our loyalty campaign journey without the need to engage a third party.

Cons

Can’t think of any offhand, but the campaign onboarding process was done so quickly, they seemed to always be ahead of our schedule!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Justin K.

Client Solutions Manager

Marketing and Advertising

### "A software that gives multiple solutions for data capturing."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2024

Pros

Ease of use and customization. Great client support throughout.

Cons

There should be more case studies from other users so that there will be more options available to new users.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SN

Sean N.

Senior Project Manager

Marketing and Advertising

### "Review for System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2024

It was a fantastic experience working with the team and sharing different ideas to work ont he project was great.

Pros

The ease of use of the programme and the ability to customise the styles and designs you wish.

Cons

the duration used for setting us the system could be further shorten to ensure ease of deployment.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EC

Edwin C.

Digital Marketing Lead

Health, Wellness and Fitness

### "Vouchermatic App Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 19, 2023

Pros

The seamless integration of a gamification mechanic to our marketing campaign to help increased brand awareness and lead generation.

Cons

Limited backend options to help us tackle certain issues that had pop up.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EM

Ellie M.

Finance Manager

Events Services

### "Impressive Live Draw at Event"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2023

Pros

Vouchermatic looked fab at our recent event - we used the live lucky draw system and the quality of the images on the large LED screen was impressive as well as the live spin and random winner picker, complete with sound effects!

Cons

Some improvement to the backend system to make it more user friendly for making changes to the draw pages

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 10, 2023

Thank you for your kind words! We're thrilled you enjoyed our live draw system at your event. Looking forward to serving you again!

[View all Reviews](https://www.capterra.com/p/177714/Vouchermatic/reviews/)

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Popular comparisons

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