Who Uses This Software?

Anyone who cares about what the government is doing or wants to make a difference. Non-profits, trade associations, corporations, PR, Law, Lobby firms, government agencies.


Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • CQ
  • info.cq.com/
  • Founded 1945
  • United States

About CQ Federal

CQ Federals Congress bill tracking tool shows you exactly where a bill is in the process, and what happened from inception to passage. Be the first to know about the progress of bills with real-time updates. Learn about important legislation before anyone in your office, and never again miss your window to act. What is the scope of this bill? What is the likelihood it'll pass? We provide the policy context and nonpartisan analysis you need to quickly answer these questions.


CQ Federal Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

CQ Federal Reviews Recently Reviewed!


a good tool for engaging our members

Jun 21, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the ability to engage members and track legislation in one place. However, the functionality could be improved to be more user friendly. There are so many tools we don't use because we don't know how.

Cons: tools do not flow well and often difficult to function as one. example: engagements through social media are separate from email engagements. Should be able to do all in one form and check the types of engagements you'd like

Vendor Response

by CQ on July 24, 2018

Thanks for your comments, Morgan. I am glad you are enjoying the legislation tracking and the ability to engage your members. If you want, our Customer Education Managers can help you take advantage of the other features. I appreciate the feedback about the flow of the engagements. Some of that logic is to help with keeping deliverability high. I will pass along your feedback. MG

Lots of potential, but poor functionality

Sep 20, 2018
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I love that this system really does help you connect easily with your legislators with just a few clicks. It makes it possible to truly rally the field for much needed funding.

Cons: The software is old and dated. The backend is difficult the use. Reports are incredibly slow to pull and only go back to a certain time frame. Setting up a campaign is a pain too. Very limited graphic ability.

Overall: CQ works well in that users do not have to look for 7 different legislator's emails - so it is smooth and streamlined for users. It's the backend work that is incredibly slow and laborious!

Great customer support, not sure I'm getting the most from the product

Jun 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: Outstanding support from CQ. Does allow us to target messages quickly and get our members engaged on issues.

Cons: Not always straightforward to set up action alerts and engagements. Sometimes I just want to send an alert and I need to think about it.

Overall: Engagement with members

Vendor Response

by CQ on June 21, 2018

Thanks for reviewing CQ Engage. We've worked hard to make sure that our customer support is responsive and helpful. I appreciate that you let us know about setting up the action alerts. As far as getting the most out of Engage, our Customer Education Managers can help make sure you take advantage of all of the features. - MG

Great program!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use and very reliable! Email distribution lists are easy to set up, love the reports and all of the features. Tech support is awesome!

Cons: Site is a little slow at times but it's not a big deal. Other than that, I have no other issue with this.

Overall: Our organization is able to communicate with our members with very little cost.

Vendor Response

by CQ on July 24, 2018

Thanks for your comments, Eric. We are glad that you are able to leverage Engage to reach your members in a cost-effective way. That is what we are here for. As for the occasional issues with speed, we'll take a look. - MG

Not a CRM, no customizable features.

Aug 28, 2018
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Zip to district state & federal representation database is managed by CQ. Merge fields in email function.

Cons: Not customizable. Everything custom had to be added via custom question in a text field (multi selects and drop downs don't allow for altering the options later). Can't make any new custom Q. field required. No advanced search. No way to update multiple records at once on the user end (you need to export and re-import). Import is not easy - external IDs are fake unique IDs bc they're just text fields and they don't autocreate (you create and track in excel before first import). No user access to the backend or to the SQL server.

Overall: Tool has great advocacy features but user end is not user-friendly, and not nor customizable. It's a barebones database that'll allow you to send emails and

Great Customer support!

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and very intuitive. Database is always up to date so I can trust. It's a great help for our members to engage and advocate.

Cons: Expensive though... Personally, I have created and maintained congressional database in my previous work. I know how painstaking it is. Still CQ is somewhat expensive for us to persuade our board members to keep using it...

Vendor Response

by CQ on July 24, 2018

Thank you for your feedback and comments, Charlie. We spend a lot of time and effort keeping the database updated so I am glad to read about you leveraging it.

As far as pricing goes, it is certainly about much more than the database. A lot of work goes into providing all of the tools that you need to ensure that you run the most effective advocacy campaigns available. Engage does offer some lower-priced options, but it is true that we are not the lowest-priced game in town. That is because we focus on quality and making sure we get the results our clients expect. MG

Robust advocacy platform with excellent customer support

Aug 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It has everything you need (and more) to run a successful advocacy program. The customer service is excellent and very responsive to requests. We saw very positive results by using the program. Tracking the results of messages to legislators was easy to assess.

Cons: Some functions could be a little more intuitive. I found myself asking support on how to do a couple of things. But, these were minor in the overall scheme of things.

Vendor Response

by CQ on August 15, 2018

Thank you for the review! I¿m glad to hear that you¿re getting the most out of Engage. We put a lot of effort in our customer service to quickly resolve any issues that come up. Good luck with our campaigns and as always, do let us know if you have any questions. - MG

Not sure

Aug 30, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Extremely
Likely

Pros: Content seems good but can't access myself

Cons: Have never been able to sign in since opening account

Overall: Have never been able to sign in since opening account

I have been working with CQ for about 4 months - I set up our action alerts and engagements.

Jun 14, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: What I like most about the software is what an incredibly powerful tool it is. More importantly for me, I appreciate the support I receive from the staff.

Cons: As someone who is not the most technologically savvy person, I find there are two many steps to complete in a process. I also dislike have to back in and out of steps to accomplish a task or an engagement.

Vendor Response

by CQ on June 21, 2018

That is great to hear. Thank you for leaving a review. We put a lot of emphasis on having a responsive staff when you need to reach us. I appreciate the feedback about the number of steps. I will bring it up with our product team. - MG