Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10,000.00/one-time
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours

Vendor Details

  • Data West
  • www.dwcorp.com
  • Founded 1975
  • United States

About BillMaster

BillMaster is a Utility Billing program for all public and private utilities. It is a complete CIS, billing and management program which includes Service Orders, Meter Maintenance history and Scheduling in addition to the CRM and Billing process. BillMaster features customizable account records, flexible reporting options, and unlimited rate schedules and charge calculations. Complex rate structures are supported. Every facet of the billing process may be adjusted to meet your specific needs.


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BillMaster Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

BillMaster Reviews

Data West - The Best

Sep 15, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: System is easy to learn and use.
Support is great and fast.
Staff is very knowledgeable and always meeting the needs of the market.
Cost is very reasonable for such a robust system.
Staff listens to the end users for new products and enhancement opportunities.
Training is very thorough.

Cons: I don't know of any cons that I have encountered.

Overall: 100 percent recommended. I don't understand why everyone isn't using this system.

Vendor Response

by Data West on September 15, 2011

Bedford County Public Service Authority has been a BillMaster client since 1999.