# BillMaster Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BillMaster Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more.

Source: https://www.capterra.com/p/17773/BillMaster

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# 

 BillMaster Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BillMaster

## What is BillMaster?

BillMaster is a Utility Billing program for all public and private utilities. It is a complete CIS, billing and management program which includes Service Orders, Meter Maintenance history and Scheduling in addition to the CRM and Billing process. BillMaster features customizable account records, flexible reporting options, and unlimited rate schedules and charge calculations. Complex rate structures are supported. Every facet of the billing process may be adjusted to meet your specific needs.

## What is BillMaster used for?

[Utility Billing](https://www.capterra.com/utility-billing-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10000

Per User, One Time

Free trial  
not available

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Do you work for BillMaster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dwcorp.com&name=BillMaster)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BillMaster

5.0 (2)

VS.

[4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/)

Starting Price

$10000

Per User, One Time

Starting Price

$100

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.6 (54)

Value For Money

5.0 (1)

Value For Money

4.5 (45)

Customer Service

5.0 (2)

Customer Service

4.8 (51)

## BillMaster alternatives

Highest Rated

[4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/)

Starting price

$2850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting price

$1295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Management

Store and organize information about customers and previous interactions

For Water

Utility billing for water

Meter Data Management

Store, clean, and/or analyze customer usage data collected by metering systems

Metered Billing

Integrated or built-in billing calculated by customer usage levels of a product/service

BillMaster 12 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Create, manage, and send invoices or bills to customers

Store and organize information about customers and previous interactions

Utility billing for water

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Process billing for a product/service with a fixed monthly charge

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Charge fees or cut off service due to late/missing customer payments

Track/optimize rates in relation to usage

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$10,000

Per User,One Time

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AV

amy v.

owner

### "used for invoiceing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 1, 2018

Pros

Super user friendly. Used for managing my billing and financial reporting of the business. very easy to set up and use.

Cons

Nothing! love that it integrates with Quickbooks, Customer Service is wonderful to work with. all around a great product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Anthony B.

Customer Services Manager

### "Data West - The Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 15, 2011

100 percent recommended. I don't understand why everyone isn't using this system.

Pros

System is easy to learn and use. Support is great and fast. Staff is very knowledgeable and always meeting the needs of the market. Cost is very reasonable for such a robust system. Staff listens to the end users for new products and enhancement opportunities. Training is very thorough.

Cons

I don't know of any cons that I have encountered.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2011

Bedford County Public Service Authority has been a BillMaster client since 1999.

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