--- title: "easyfeedback Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about easyfeedback Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/177766/Easyfeedback/" page_type: "product" language: "en" --- # easyfeedback Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) easyfeedback ## What is easyfeedback? Create online surveys with ease using easyfeedback. More than 5000 satisfied customers already use our survey tool to improve their customer experience, increase employee satisfaction or optimise their products and services in terms of user experience. With easyfeedback there are no limits to surveys. ## What is easyfeedback used for? [Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price €49 Per Feature, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for easyfeedback?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://easy-feedback.de&name=easyfeedback) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### easyfeedback 4.6 (29) VS. [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price €49 Per Feature, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (29) Ease Of Use 4.7 (1,773) Value For Money 4.7 (26) Value For Money 4.5 (1,403) Customer Service 4.7 (26) Customer Service 4.5 (1,334) ## easyfeedback alternatives [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (966)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177766/Easyfeedback/alternatives/) ## FAQs about easyfeedback Overview ### Which roles and teams benefit most from easyfeedback? easyfeedback benefits executives, marketing teams, HR leaders, and customer experience analysts who need fast, structured feedback collection. Business owners and managing directors use it to inform decisions, while marketers, event managers, and HR teams run surveys, and analysts and CX managers turn responses into service, engagement, and performance insights. Answer based on 29 reviews Overview ### What company size and industries is easyfeedback built for? easyfeedback is built for small businesses first, with 76% of reviewers from that segment, and it is most used in Telecommunications and Marketing and Advertising, each at 10%. It also serves midsize businesses at 14% and enterprises at 10%, with additional use in Utilities at 7%, primarily for surveys. Answer based on 29 reviews Features and Usability ### What are the key features of easyfeedback? easyfeedback offers survey builder tools with customizable templates, customizable questions, drag and drop editing, question branching, skip logic, and question piping. It also includes pulse surveys, mobile survey, offline response collection, email reminders, real-time analytics, reporting and statistics, sentiment analysis, and third-party integrations. Integrations ### Which third-party tools and platforms does easyfeedback integrate with? easyfeedback integrates with Gmail, Google Analytics 360, Google Drive, Google Sheets, HubSpot Marketing Hub, Mailchimp, Microsoft 365, Microsoft Teams, Slack, Zapier, and monday.com AI Work Platform. These cataloged integrations cover email, analytics, file storage, collaboration, marketing, and automation tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does easyfeedback offer? easyfeedback provides webinars, documentation, and videos for training. Webinars support live guided learning, documentation offers written reference material for setup and feature checks, and videos give self-paced walkthroughs for reviewing tasks and functions as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does easyfeedback offer? easyfeedback provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support as friendly, competent, and quick to respond, with minor questions often resolved promptly. The FAQ and instructions also help many customers find answers without needing direct assistance. Answer based on 3 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) easyfeedback supports all three of the features reviewers rate highest: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful feedback, and build forms more efficiently, allowing teams to gather better insights and make more informed decisions. Customizable Questions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Analysis Tools 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software easyfeedback 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.4 (29) 4.4 Based on 29 reviews ## Pricing Value for money 4.7 (26) Free Version Basic €49.00 Per Feature,Per Year Value for money 4.7 (26) 4.7 Based on 26 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (26) 4.7 Based on 26 reviews ## User reviews Overall rating 4.6 Based on 29 reviews Filter by rating 5(19) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Bjorn N. Business Owner Telecommunications ### "Top choice for secure and highly customizable professional surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 2, 2026 My experience has been absolutely positive from the start. easyfeedback provides a secure, flexible, and highly professional environment for conducting business surveys. The combination of strict data privacy, great design options, and a dedicated customer service team makes it an invaluable tool for professional use. Pros Data privacy is my top priority for professional surveys, and easyfeedback is my absolute first choice in this regard. The platform gives me complete peace of mind. Another huge advantage is the excellent customizability. You can tailor every questionnaire perfectly to your own corporate design and specific needs. Finally, the customer service is outstanding. The team is incredibly fast, friendly, and always provides helpful solutions. Cons I genuinely have no negative points to mention. The platform reliably delivers exactly what I need for my daily work, and any minor questions are immediately resolved by the great support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Geschäftsführer Publishing ### "Strukturiertes und zeitsparendes Tool für ehrliches Feedback in kreativen Projekten" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 Ich nutze easyfeedback regelmäßig für interne und externe Umfragen, z. B. für Projektfeedback, Kundenumfragen und Kursrückmeldungen. Die Plattform ist stabil, intuitiv und zuverlässig – genau das, was man in einem schnelllebigen Arbeitsalltag braucht. Besonders schätze ich, dass easyfeedback ehrliche und qualitativ hochwertige Rückmeldungen fördert, weil Teilnehmer:innen anonym antworten können. Insgesamt ein professionelles, vielseitiges Tool, das sich ideal in den kreativen und unternehmerischen Alltag integrieren lässt. Pros Als Verlegerin arbeite ich mit vielen Autor:innen, Dienstleister:innen und Projektpartner:innen zusammen – hier ist Feedback ein zentraler Bestandteil jedes Buchprojekts. Mit easyfeedback kann ich diese Rückmeldungen strukturiert, anonym und effizient einholen. Besonders hilfreich finde ich die einfache Erstellung von Umfragen sowie die klaren Auswertungen, mit denen ich Trends und Verbesserungspotenziale sofort erkenne. Das Tool spart mir enorm viel Zeit und sorgt dafür, dass Entscheidungen auf einer soliden Datenbasis getroffen werden können. Auch mein Team und unsere Autor:innen kommen mit der Oberfläche sofort zurecht. Cons Ein paar erweiterte Designoptionen wären wünschenswert – etwa mehr Gestaltungsspielraum bei Farben, Schriftarten oder Layouts, um Umfragen stärker an das Corporate Design unseres Verlags anzupassen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AY Andrea Y. Owner Marketing and Advertising ### "Easy, effective and fun to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2024 My go-to-tool for surveys and customer feedback Pros Everybody can easily set up feedback formats, even within the free version. Cons I like everything about it, I even mentioned them in my book. Reasons for choosing easyfeedback They offer a great customer support and are very helpful. Also, they work completely GDPR conform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Gerlinde F. Head of HR Management Consulting ### "easyfeedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2024 Pros easyfeedback delivers what the name promises. This tool makes it really easy to obtain feedback from employees (internal) or customers (external). Many helpful templates and the support is quick and helpful. Cons I had some difficulties with the 360° feedback, you first have to understand how the system works. Thanks to the support team, I managed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Veronika R. Geschäftsführerin Professional Training & Coaching ### "absolut begeistert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2023 Ich kann Umfragen einfach erstellen, einfach von Kunden ausfüllen lassen und genauso einfach eine Auswertung erstellen. Das ganze System wird seinem Namen treu. es ist "easy" in allen belangen. Von der Errichtung, der Pflege, Auswertung und dem Support Pros die Auswahl der Fragen-Typen, das schnelle Anpassen der Fragen (verschieben, kopieren, etc.), das vielfache Auswerten, sodass genau die Kennzahlen getrackt werden können, die relevant für unser Unternehmen sind Cons es gibt nichts, was ich hier reinschreiben könnte. Für meinen Nutzungszweck sehe ich nur Vorteile Reasons for choosing easyfeedback Weil es individuell gestaltbar für unseren Bedarf war und ist. Ich wurde gut beraten und mir wurden alle Fragen im Vorfeld geduldig beantwortet. Sie haben gehalten, was sie angekündigt haben und in der Verwendung meine Erwartungen übertroffen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Amelie K. Sr. Manager HR DACH Medical Devices ### "Easyfeedback recommended for 360° surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2023 Very easy handling and well prepared customer support. Pros It was very easy to implement, use and also to analyze the data. Cons Some graphs we would like to customize, but this is not really a con. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Fabienne B. Junior Marketing Managerin Telecommunications ### "Easyfeedback: Clever decision for your customer surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 We use easyfeedback for automated customer surveys at 3 different touchpoints along the customer journey Pros We (medium-sized company in the telecommunications industry / 90 employees) have been using easyfeedback for external customer surveys since 2017.The tool is very intuitive to use, especially when designing surveys. Not only can you use your own domains within the surveys, you can also use your own corporate design elements. A variety of evaluation options facilitate reporting within your own company. If the extensive FAQs and instructions on the website are not enough, the friendly and competent customer service will step in to find a solution as quickly as possible. Cons There are no features on easyfeedback that we dont like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WN Werner N. GF Media Production ### "Good SaaS-Tool for Surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2023 We use it on an everyday base for our media products and awards. Never had any bigger problems with it. Pros Easy to use, very flexible and reliable. Good customer support. Compliant with DSGVO. Cons Usabilty and results could be a little more fancy and should be modernized. Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Privacy topics. Reasons for choosing easyfeedback We used this before typeform, but easyfeedback convinced us more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matthias R. Data Analyst Leisure, Travel & Tourism ### "Quick insights " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 1, 2023 Pros APIs; white labeling; working with individual parameters; css-formatting Cons Limit of 5k participants per feedback/survey. For small businesses 5k per year and feedback would be much better Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Capabilities; APIs; instant support Reasons for choosing easyfeedback Matching needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Herbert R. Marketing Manager Europe Computer Software ### "Customer & Brand Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2023 We us easyfeed on a borad scale: Customer Experience Survey, Staff Experience Survey, Project (Business Development) Ratings, Assessments, etc. Pros Easy to use, high flexibility, low maintenance, affordability. Cons We miss the functionality of individual result ratings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177766/Easyfeedback/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SurveyMonkey vs easyfeedback](https://www.capterra.com/compare/177766-253516/Easyfeedback-vs-SurveyMonkey)