--- title: "easyfeedback Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about easyfeedback Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/177766/Easyfeedback/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # easyfeedback Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) easyfeedback ## What is easyfeedback? Create online surveys with ease using easyfeedback. More than 5000 satisfied customers already use our survey tool to improve their customer experience, increase employee satisfaction or optimise their products and services in terms of user experience. With easyfeedback there are no limits to surveys. ## What is easyfeedback used for? [Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price €49 Per Feature, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for easyfeedback?[Manage this product listing](https://www.g2.com/products/easyfeedback/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### easyfeedback 4.7 (32) VS. [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price €49 Per Feature, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (32) Ease Of Use 4.7 (1,805) Value For Money 4.7 (29) Value For Money 4.5 (1,429) Customer Service 4.7 (29) Customer Service 4.5 (1,360) ## easyfeedback alternatives [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (457)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177766/Easyfeedback/alternatives/) ## FAQs about easyfeedback Overview ### Which roles and teams benefit most from easyfeedback? easyfeedback is most used by executives, department heads, and business owners who gather stakeholder input to guide decisions. Marketing, PR, and online communications teams run campaign and audience surveys, while HR and quality management staff collect employee feedback. Project managers and user researchers conduct structured research and evaluate user needs. Answer based on 32 reviews Overview ### What company size and industries is easyfeedback built for? easyfeedback is built for companies of all sizes and individuals, with small businesses representing 72% of reviewers. Its leading industries are Marketing and Advertising and Telecommunications at 9% each, followed by Utilities at 6%. Midsize businesses account for 16% and enterprises 12%, primarily using it for surveys. Answer based on 32 reviews Features and Usability ### What are the key features of easyfeedback? easyfeedback offers survey and feedback management features such as a survey builder, customizable questions, customizable templates, and question branching. It also includes pulse surveys, mobile surveys, and site intercept surveys, plus reporting and analytics tools like real-time analytics, trend analysis, sentiment analysis, and data import/export. Integrations ### Which third-party tools and platforms does easyfeedback integrate with? easyfeedback integrates with Gmail, Google Analytics 360, Google Drive, Google Sheets, HubSpot Marketing Hub, Mailchimp, Microsoft 365, Microsoft Teams, Slack, Zapier, and monday.com AI Work Platform. These integrations cover email, analytics, file storage, collaboration, marketing, and workflow automation. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does easyfeedback offer? easyfeedback provides webinars, documentation, and videos to support team training. Webinars offer live guided sessions, documentation serves as written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Answer based on 1 reviews Getting Started and Support ### What customer support options does easyfeedback offer? easyfeedback provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as friendly, competent, and quick to resolve questions, while the FAQs and instructions are often enough for routine guidance. The overall support experience is viewed as responsive and helpful. Answer based on 3 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) easyfeedback supports all three of the features reviewers rate highest: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful feedback, and build forms more efficiently, allowing teams to gather better insights and make more informed decisions. Customizable Questions 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.6 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (10) 80.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications Question Branching 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers easyfeedback 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.4 (32) 4.4 Based on 32 reviews ## Pricing Value for money 4.7 (29) Free Version Basic €49.00 Per Feature,Per Year Value for money 4.7 (29) 4.7 Based on 29 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (29) 4.7 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 32 reviews Filter by rating Counts reflect reviews available in this feed. 5(22) 4(9) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Senior Online communications Manager Used the software for: 1-3 years ### "Eindruck positiv: easyfeedback ist eine vielseitig einsetzbare Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 12, 2026 easyfeedback erleichtert die digitale Durchführung und Auswertung von Befragungen. Unterschiedliche Befragungen können zentral erstellt, verwaltet und ausgewertet werden. Dadurch lassen sich sowohl Rückmeldungen von Patientinnen und Patienten als auch von Mitarbeitenden strukturiert erfassen. Zusätzlich können auch interaktive Formate wie Quizze umgesetzt werden. Pros easyfeedback verbindet einen großen Funktionsumfang mit einer komfortablen und leicht verständlichen Bedienung. Wir setzen die Software bei den KMG Kliniken für unterschiedliche Anwendungen ein – unter anderem für Befragungen von Patientinnen und Patienten, Mitarbeiterbefragungen sowie für ein Quiz im Rahmen unserer Energiesparmaßnahmen. Besonders positiv finde ich, dass sich die Software flexibel an verschiedene Zielgruppen und Befragungsformate anpassen lässt. Das ausführliche Rechte- und Rollensystem ist hilfreich, wenn mehrere Personen oder Bereiche mit der Erstellung, Durchführung und Auswertung arbeiten. Die Ergebnisse werden bereits größtenteils übersichtlich und grafisch aufbereitet. Dadurch lassen sie sich schnell erfassen und unkompliziert exportieren. Cons Die Software bietet sehr viele Funktionen. Dadurch kann es für neue Nutzerinnen und Nutzer zunächst etwas Zeit dauern, alle Möglichkeiten kennenzulernen. Insgesamt bleibt die Bedienung aber komfortabel und verständlich. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Beraterin Used the software for: 3-5 years ### "Übersichtlich und schönes Design" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 7, 2026 Grundsätzlich sind wir sehr zufrieden mit dem Umfrage-Tool. Das Design und die Möglichkeiten zur Individualisierung (Farben, Logos etc.) sind sehr ansprechend und tragen auch zur Übersichtlichkeit und Handhabung bei. Pros Ich finde das Umfragetool in der Erstellung intuitiv bedienbar und übersichtlich. Auch aus Teilnehmenden-Perspektive erhalte ich oft positives Feedback zur Handhabung. Cons Automatisierte Nachrichten an Teilnehmende landen oft im Spam-Ordner. Das kann aber durchaus an den unternehmensinternen Einstellungen der Teilnehmenden liegen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Abteilungsleiter Used the software for: 1-3 years ### "Perfekt geeignetes Werkzeug" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2026 Beim Durchführen von Befragungen unter Mitarbeitenden wurde das Ausfüllen der Fragebögen allgemein als sehr einfach eingestuft. Das Vertrauen in die Einhaltung datenschutzrechtlicher Vorgaben war vorhanden. Allerdings ist easyfeedback nur ein Werkzeug. Entscheidend ist die durchdachte Konzeption der Befragung: "Was will ich erreichen, und was sollte ich dafür fragen?" Pros Die einfache Handhabung bei der Erstellung von Fragebögen, bei der Durchführung von Befragungen, insb. bei der Einhaltung datenschutzrechtlicher Vorgaben, und bei der Auswertung der Ergebnisse. Cons Kein eigentlicher Nachteil, aber easyfeedback ist gemacht für echte Umfragen. Entsprechend bedarf es einiger Vorbereitung bei der Erstellung des Fragebogens. Wer ein schnelles Meinungsbild erheben will, kann easyfeedback natürlich auch verwenden. Allerdings gibt es hierzu leichtgewichtigere Alternativen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Owner Used the software for: Less than 1 year ### "Top choice for secure and highly customizable professional surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 6, 2026 My experience has been absolutely positive from the start. easyfeedback provides a secure, flexible, and highly professional environment for conducting business surveys. The combination of strict data privacy, great design options, and a dedicated customer service team makes it an invaluable tool for professional use. Pros Data privacy is my top priority for professional surveys, and easyfeedback is my absolute first choice in this regard. The platform gives me complete peace of mind. Another huge advantage is the excellent customizability. You can tailor every questionnaire perfectly to your own corporate design and specific needs. Finally, the customer service is outstanding. The team is incredibly fast, friendly, and always provides helpful solutions. Cons I genuinely have no negative points to mention. The platform reliably delivers exactly what I need for my daily work, and any minor questions are immediately resolved by the great support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Geschäftsführer Used the software for: Less than 1 year ### "Strukturiertes und zeitsparendes Tool für ehrliches Feedback in kreativen Projekten" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 Ich nutze easyfeedback regelmäßig für interne und externe Umfragen, z. B. für Projektfeedback, Kundenumfragen und Kursrückmeldungen. Die Plattform ist stabil, intuitiv und zuverlässig – genau das, was man in einem schnelllebigen Arbeitsalltag braucht. Besonders schätze ich, dass easyfeedback ehrliche und qualitativ hochwertige Rückmeldungen fördert, weil Teilnehmer:innen anonym antworten können. Insgesamt ein professionelles, vielseitiges Tool, das sich ideal in den kreativen und unternehmerischen Alltag integrieren lässt. Pros Als Verlegerin arbeite ich mit vielen Autor:innen, Dienstleister:innen und Projektpartner:innen zusammen – hier ist Feedback ein zentraler Bestandteil jedes Buchprojekts. Mit easyfeedback kann ich diese Rückmeldungen strukturiert, anonym und effizient einholen. Besonders hilfreich finde ich die einfache Erstellung von Umfragen sowie die klaren Auswertungen, mit denen ich Trends und Verbesserungspotenziale sofort erkenne. Das Tool spart mir enorm viel Zeit und sorgt dafür, dass Entscheidungen auf einer soliden Datenbasis getroffen werden können. Auch mein Team und unsere Autor:innen kommen mit der Oberfläche sofort zurecht. Cons Ein paar erweiterte Designoptionen wären wünschenswert – etwa mehr Gestaltungsspielraum bei Farben, Schriftarten oder Layouts, um Umfragen stärker an das Corporate Design unseres Verlags anzupassen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior User Researcher Used the software for: 3-5 years ### "Best thing? It's so easy to use. Nobody in the business can say they can't get customer insights!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2020 easyfeedback has given us an easy way to ask for user feedback, to recruit probands for inhouse-user tests, gather leads for events and collect input for our journalism - always protecting the personal data of our readers. We now regularly use easyfeedback surveys to collect data on journalistic questions and publish stories based on that input. easyfeedback has become a vital component of our data-driven storytelling journalism (latest example is our coronavirus diary: https://www.sueddeutsche.de/leben/ergebnisse-corona-umfrage-1.4865673). Pros In our media organisation we use easyfeedback intensively and regularly for our high-traffic news sites, apps, newsletters and podcasts. We value it as a powerful survey tool with a reasonable pricing structure and a very quick and competent support team. It is a real advantage that it has a good user experience and is therefore quick to learn. That made it easy to convince teams across the business to do online surveys for their products. The automatically created results pages and the filter options on it are brilliant! We often don't export the data for further analysis because all our hypothesis and questions can be answered directly using the provided features. We love the layout options and are use example surveys. This way everyone in our business can quickly built a good survey matching the look & feel of their particular brand. Really powerful is easyfeedback in combinatination with the Google Tag Manger. It gives us a lot of control over which user groups see survey invites and over frequency of invites shown. Cons 1) We would love even more layout options, e. g. the option to use our own fonts, manage logos better. 2) It would be great to save the full questionnaire in one long jpeg for quick structure checks, archiving and proof reading (without having to click through all paths of the survey. At the moment we use a browser screenshot tool but the mouse over menus of always appear when screenshotting and hide the text of some questions.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Antonio B. Business Analyst Used the software for: 3-5 years ### "Good feedback tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 3, 2020 Overall it is very useful tool for our costumers and product development. Pros Easy to set up questionnaires. Invite and control email responses of your clients and costumers. Good filter options to view questionnaire data. Nice design and quick loading times. Cons The api documentation could be a bit better, examples how to set up with different coding environments. Also results are limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer GF Used the software for: 3-5 years ### "Good SaaS-Tool for Surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 21, 2023 We use it on an everyday base for our media products and awards. Never had any bigger problems with it. Pros Easy to use, very flexible and reliable. Good customer support. Compliant with DSGVO. Cons Usabilty and results could be a little more fancy and should be modernized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Data Analyst Used the software for: 1-3 years ### "Quick insights " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 2, 2023 Pros APIs; white labeling; working with individual parameters; css-formatting Cons Limit of 5k participants per feedback/survey. For small businesses 5k per year and feedback would be much better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Junior Marketing Managerin Used the software for: 3-5 years ### "Easyfeedback: Clever decision for your customer surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2023 We use easyfeedback for automated customer surveys at 3 different touchpoints along the customer journey Pros We (medium-sized company in the telecommunications industry / 90 employees) have been using easyfeedback for external customer surveys since 2017.The tool is very intuitive to use, especially when designing surveys. Not only can you use your own domains within the surveys, you can also use your own corporate design elements. A variety of evaluation options facilitate reporting within your own company. If the extensive FAQs and instructions on the website are not enough, the friendly and competent customer service will step in to find a solution as quickly as possible. Cons There are no features on easyfeedback that we dont like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177766/Easyfeedback/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [UmfrageOnline vs easyfeedback](https://www.capterra.com/compare/177766-201674/Easyfeedback-vs-Enquetes-Maken)