# easyfeedback Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about easyfeedback Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/177766/Easyfeedback

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# 

 easyfeedback Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

easyfeedback

## What is easyfeedback?

Create online surveys with ease using easyfeedback. More than 5000 satisfied customers already use our survey tool to improve their customer experience, increase employee satisfaction or optimise their products and services in terms of user experience. With easyfeedback there are no limits to surveys.

## What is easyfeedback used for?

[Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Market Research](https://www.capterra.com/market-research-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

€49

Per Feature, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for easyfeedback?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://easy-feedback.de&name=easyfeedback)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### easyfeedback

4.6 (28)

VS.

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting Price

€49

Per Feature, Per Year

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (28)

Ease Of Use

4.6 (1,589)

Value For Money

4.7 (25)

Value For Money

4.3 (1,250)

Customer Service

4.7 (25)

Customer Service

4.4 (1,181)

## easyfeedback alternatives

[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,589)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

Highest Rated

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,396)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

[4.6 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253516/SurveyMonkey/)

[View all alternatives](https://www.capterra.com/p/177766/Easyfeedback/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.5 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Survey Builder

4.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create and manage surveys

Data Analysis Tools

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Analyze survey results via statistical testing or crosstabs directly within the software

Customizable Templates

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Question Branching

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Survey design technique that directs respondents to different questions based on their previous answers

easyfeedback 39 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share media files, communicate, and work together

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Reminders sent via email

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Distribute a survey via mobile devices

Manage and support multiple languages

Identify, track, and respond to negative feedback

Practice of collecting data and responses for market research/surveys without an internet connection

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integration of respondents' answers from previous survey questions into subsequent questions or text

Randomize the displayed order of questions and answer options

Analyze and gain insights into data in real-time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Survey popup over a webpage to specific users based on their behavior

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Modifying a website's URL to enhance readability, branding, or campaign alignment

Get Advice

We can help you find the software with the features you need.

Features

4.4 (28)

4.4

Based on 28 reviews

## Pricing

Value for money

4.7 (25)

Free Version

Basic

€49.00

Per Feature,Per Year

Value for money

4.7 (25)

4.7

Based on 25 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (25)

4.7

Based on 25 reviews

## User reviews

Overall rating

4.6

Based on 28 reviews

Filter by rating

5(18)

4(9)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Geschäftsführer

Publishing

### "Strukturiertes und zeitsparendes Tool für ehrliches Feedback in kreativen Projekten"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

Ich nutze easyfeedback regelmäßig für interne und externe Umfragen, z. B. für Projektfeedback, Kundenumfragen und Kursrückmeldungen. Die Plattform ist stabil, intuitiv und zuverlässig – genau das, was man in einem schnelllebigen Arbeitsalltag braucht. Besonders schätze ich, dass easyfeedback ehrliche und qualitativ hochwertige Rückmeldungen fördert, weil Teilnehmer:innen anonym antworten können. Insgesamt ein professionelles, vielseitiges Tool, das sich ideal in den kreativen und unternehmerischen Alltag integrieren lässt.

Pros

Als Verlegerin arbeite ich mit vielen Autor:innen, Dienstleister:innen und Projektpartner:innen zusammen – hier ist Feedback ein zentraler Bestandteil jedes Buchprojekts. Mit easyfeedback kann ich diese Rückmeldungen strukturiert, anonym und effizient einholen. Besonders hilfreich finde ich die einfache Erstellung von Umfragen sowie die klaren Auswertungen, mit denen ich Trends und Verbesserungspotenziale sofort erkenne. Das Tool spart mir enorm viel Zeit und sorgt dafür, dass Entscheidungen auf einer soliden Datenbasis getroffen werden können. Auch mein Team und unsere Autor:innen kommen mit der Oberfläche sofort zurecht.

Cons

Ein paar erweiterte Designoptionen wären wünschenswert – etwa mehr Gestaltungsspielraum bei Farben, Schriftarten oder Layouts, um Umfragen stärker an das Corporate Design unseres Verlags anzupassen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AY

Andrea Y.

Owner

Marketing and Advertising

### "Easy, effective and fun to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2024

My go-to-tool for surveys and customer feedback

Pros

Everybody can easily set up feedback formats, even within the free version.

Cons

I like everything about it, I even mentioned them in my book.

Reasons for choosing easyfeedback

They offer a great customer support and are very helpful. Also, they work completely GDPR conform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GF

Gerlinde F.

Head of HR

Management Consulting

### "easyfeedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 26, 2024

Pros

easyfeedback delivers what the name promises. This tool makes it really easy to obtain feedback from employees (internal) or customers (external). Many helpful templates and the support is quick and helpful.

Cons

I had some difficulties with the 360° feedback, you first have to understand how the system works. Thanks to the support team, I managed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Veronika R.

Geschäftsführerin

Professional Training & Coaching

### "absolut begeistert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2023

Ich kann Umfragen einfach erstellen, einfach von Kunden ausfüllen lassen und genauso einfach eine Auswertung erstellen. Das ganze System wird seinem Namen treu. es ist "easy" in allen belangen. Von der Errichtung, der Pflege, Auswertung und dem Support

Pros

die Auswahl der Fragen-Typen, das schnelle Anpassen der Fragen (verschieben, kopieren, etc.), das vielfache Auswerten, sodass genau die Kennzahlen getrackt werden können, die relevant für unser Unternehmen sind

Cons

es gibt nichts, was ich hier reinschreiben könnte. Für meinen Nutzungszweck sehe ich nur Vorteile

Reasons for choosing easyfeedback

Weil es individuell gestaltbar für unseren Bedarf war und ist. Ich wurde gut beraten und mir wurden alle Fragen im Vorfeld geduldig beantwortet. Sie haben gehalten, was sie angekündigt haben und in der Verwendung meine Erwartungen übertroffen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Amelie K.

Sr. Manager HR DACH

Medical Devices

### "Easyfeedback recommended for 360° surveys"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2023

Very easy handling and well prepared customer support.

Pros

It was very easy to implement, use and also to analyze the data.

Cons

Some graphs we would like to customize, but this is not really a con.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FB

Fabienne B.

Junior Marketing Managerin

Telecommunications

### "Easyfeedback: Clever decision for your customer surveys"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2023

We use easyfeedback for automated customer surveys at 3 different touchpoints along the customer journey

Pros

We (medium-sized company in the telecommunications industry / 90 employees) have been using easyfeedback for external customer surveys since 2017.The tool is very intuitive to use, especially when designing surveys. Not only can you use your own domains within the surveys, you can also use your own corporate design elements. A variety of evaluation options facilitate reporting within your own company. If the extensive FAQs and instructions on the website are not enough, the friendly and competent customer service will step in to find a solution as quickly as possible.

Cons

There are no features on easyfeedback that we dont like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WN

Werner N.

GF

Media Production

### "Good SaaS-Tool for Surveys"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2023

We use it on an everyday base for our media products and awards. Never had any bigger problems with it.

Pros

Easy to use, very flexible and reliable. Good customer support. Compliant with DSGVO.

Cons

Usabilty and results could be a little more fancy and should be modernized.

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Privacy topics.

Reasons for choosing easyfeedback

We used this before typeform, but easyfeedback convinced us more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Matthias R.

Data Analyst

Leisure, Travel & Tourism

### "Quick insights "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 1, 2023

Pros

APIs; white labeling; working with individual parameters; css-formatting

Cons

Limit of 5k participants per feedback/survey. For small businesses 5k per year and feedback would be much better

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Capabilities; APIs; instant support

Reasons for choosing easyfeedback

Matching needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Herbert R.

Marketing Manager Europe

Computer Software

### "Customer & Brand Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2023

We us easyfeed on a borad scale: Customer Experience Survey, Staff Experience Survey, Project (Business Development) Ratings, Assessments, etc.

Pros

Easy to use, high flexibility, low maintenance, affordability.

Cons

We miss the functionality of individual result ratings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Karl S.

Customer Analytics & Experience Mgr

Utilities

### "Benutzerfreundlich, toller Support, gutes Preis-Leistungsverhältnis"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 9, 2022

Pros

"Klassisches" Feedback-Tool / intuitiv zu bedienen - benutzerfreundlich / sehr guter Support, falls es mal Fragen gibt / Preis-Leistung absolut in Ordnung

Cons

Nichts Gravierendes; im Falle von Unklarheiten, Rückfragen konnte mir der Support immer weiterhelfen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177766/Easyfeedback/reviews/)

## Top-rated software of 2026

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Popular comparisons

[UmfrageOnline vs easyfeedback](https://www.capterra.com/compare/177766-201674/Easyfeedback-vs-Enquetes-Maken) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)