# Wellnex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wellnex the right Insurance solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177772/my-insurer/reviews

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Wellnex

4.3 (33)

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Last updated March 13th, 2026

# Reviews of Wellnex

Ease of use

4.2

Customer Service

4.6

## Pros and Cons in Reviews

YH

Yili H

Financial consultantInsurance, 11 - 50 employeesUsed the software for: 6-12 months.

“In addition, the promotional prices for vendors on the app is a nice feature.“

July 17, 2023

SZ

San Z

Financial Services ConsultantInsurance, 11 - 50 employeesUsed the software for: 6-12 months.

“App interface is a bit dull and old school 🥲 Some of the functions are hard to use (example the google maps for partners only can locate places near you), and the error message for username keep showing as error for password so it’s quite confusing for users“

July 7, 2023

RR

Rajashekher R

Asst DirectorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Getting consultation at a lower cost is really useful.“

May 11, 2020

MW

Michael W

Financial AdvisorFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“Complicated Navigation within the application.“

July 17, 2023

AG

A. E. G

DirectorLuxury Goods & Jewelry, Self-employedUsed the software for: Less than 6 months.

“the healthcare journey from checking into a clinic to paying is not super intuitive“

April 8, 2020

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacky C.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Wellnex - a great app to have in your smartphone"

April 13, 2020

5.0

Installed this to tryout and have a look. But overall I am happy with the app as it is easy to use even though at this point I have yet to use their platform to purchase any insurance plan.

Pros

A great source for news on health, investments and lifestyle. Ease of use to navigate in the app. Finding offers.

Cons

None at the moment. So far I am still quite satisfied with the software.

Review Source

VR

Verified Reviewer  
VP Greater China  
Information Technology and Services  
Used the software for: 2+ years

### "All-in-one app for health"

July 6, 2023

5.0

Pros

Centralising all insurances policies, the capability to request more insurances or other health services.

Cons

I dislike nothing about wellnex as a user.

Review Source

SZ

San Z.  
Financial Services Consultant  
Insurance  
Used the software for: 6-12 months

### "All in one app"

July 7, 2023

3.0

Pros

This app is good, provides an all in one (deals, insurance, healthcare) all together!

Cons

App interface is a bit dull and old school 🥲 Some of the functions are hard to use (example the google maps for partners only can locate places near you), and the error message for username keep showing as error for password so it’s quite confusing for users

Review Source

JC

John C.  
Director  
Insurance  
Used the software for: 1-2 years

### "Great Marketing & Branding App"

July 15, 2023

4.0

Overall Great experiences

Pros

I like the Benefits & Discounts from Partners

Cons

I do not have any particular area which I do not like about Wellnex.

Reason for choosing Wellnex

Nil

Review Source

YH

Yili H.  
Financial consultant  
Insurance  
Used the software for: 6-12 months

### "Interesting application "

July 17, 2023

4.0

Pros

The insurance summary portfolio is a very useful feature to have. In addition, the promotional prices for vendors on the app is a nice feature.

Cons

Not super easy to search for vendors....

Review Source

LL

Ludovic L.  
Chief Product Officer  
Telecommunications  
Used the software for: 2+ years

### "User of Wellnex"

July 6, 2023

5.0

It is easy to use and in a few click get access to medical providers

Pros

I love wellnex as it provides inexpensive, easy to use, on demand access to outpatient service in singapore which are not covered by my insurance plan

Cons

Increase the number of affiliated clinic especially in Singapore Central

Review Source

JPM

Jean Philippe M.  
Sales  
Alternative Medicine  
Used the software for: 2+ years

### "Very useful "

July 6, 2023

5.0

Very convenient

Pros

Easy to navigate, useful contents . Covers various topic under one platform

Cons

It can be slow some times but overall easy to use and lot of information offered

Review Source

VR

Verified Reviewer  
Financial Advisor  
Financial Services  
Used the software for: Less than 6 months

### "User Experience for Users"

July 17, 2023

3.0

Pros

The support from the Wellnex team in booking my appointments are very swift.

Cons

The map usage and the UX for the app can be improved.

Review Source

VR

Verified Reviewer  
Estate Planner  
Financial Services  
Used the software for: Less than 6 months

### "A good product"

April 8, 2020

5.0

Pros

CRM feature to collect data, renewal for clients

Cons

Some fields still need to be more user friendly for clients.

Review Source

IL

Ivan L.  
Financial Counsultant  
Insurance  
Used the software for: Less than 6 months

### "Good Platform for Consultants and Clients"

May 27, 2019

4.0

It is overall intuitive and graphical. This captures my attention more and my clients like that the info is tidy and concise. As the Administrator, though the initial inputting of information may sometimes be tedious, this platform opens up opportunities for me to engage with my clients.

Pros

It is intuitive, graphical, convenient and helps create more engage between client and financial consultant.

Cons

The buttons in the user interface can be streamlined and de-cluttered further. Lack of fingerprint login for the user. As the administrator, there were times where I will take longer than I thought to navigate the administrator end of the platform.

Review Source

AA

Ahren A.  
Regional IT Manager  
Insurance  
Used the software for: Less than 6 months

### "High Potential"

April 9, 2020

5.0

Pros

Promotions and commercial partnerships; $12 consultation privilege is a no-brainer.

Cons

Initial signup took longer than expected, and quite a lot of data was being collected at such early stage.

Review Source

ArA

Abdul rahim A.  
Financial advisor  
Financial Services  
Used the software for: Less than 6 months

### "Easy "

July 7, 2023

5.0

Pros

Very easy use. Straightforward in customers registration.

Cons

Clients app surface can be more smooth. To provide them better experience in the app.

Review Source

JT

Judy T.  
Manager  
Oil & Energy  
Used the software for: 6-12 months

### "Free access to a discounted services and benefits for healthcare and lifestyle"

April 8, 2020

5.0

I know about Wellnex the front end of My Insurer. My experience as a User is very good and unique in Singapore or Asia. I can have a profiling for my financial status and situation when it comes to insurance. My FA took care of me and has been able to share with me a serious set of analysis. He has been able to recommend me interesting insurance products and show that I was not well insured.

Pros

It is Free, I just need to download the app by responding to a survey and I get access to many clinics and services. I paid $12 instead of $30 for medical consultation. I paid $50 instead of $100 for dental polish, cleaning and consultation. and I have access to discount for F&B.

Cons

Takes a bit of time of loading from time to time.

Review Source

RL

Ron L.  
Financial Consultant  
Financial Services  
Used the software for: 6-12 months

### "Highly Recommended"

May 31, 2019

4.0

Consolidation of my client base and remembering their birthdays

Pros

The convenience and ease of use to churn out a graphical portfolio summary for the client

Cons

Needs a bit more of tweaking here and there. However overall it is really good!

Review Source

aA

adam A.  
Financial Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Wellnex Review"

July 7, 2023

4.0

Pros

Features was very easy to use on a daily basis

Cons

The partners that were inside were not always attractive

Review Source

RK

Raphael K.  
Financial service manager  
Financial Services  
Used the software for: Less than 6 months

### "A genuine review"

July 7, 2023

5.0

It’s a great tool to engage prospects and to value add to clients

Pros

Tele-consult, cheap GP rates, dentist services.

Cons

The astatic look of the user interface could improve. Fonts are small.

Review Source

MW

Michael W.  
Financial Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Something You Should Consider To Have..."

July 17, 2023

4.0

Huge room for improvement.

Pros

Great tools for customer building and maintanance.

Cons

Complicated Navigation within the application.

Review Source

JB

Jojo B.  
Projects Delivery Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "My Thoughts"

May 25, 2020

2.0

Although "stickeness" is promoted, i'm not just interested in such promos. I would be interested to know how the analytics track to user engagement.

Pros

There's a lot of information and services provided - access to preferred partners, discounts, getting quotes.

Cons

The features are not easily "discoverable"; there doesn't seem to be a structure/theme on how the various features "blend". Error messages can be more user-friendly. As a developer, I can't figure out the target market segment. I suggest to do a V2 of the software using design thinking now that there are agents and end consumers using it.

Reason for choosing Wellnex

Such platforms are interesting as it leverages the digital platform.

Review Source

RR

Rajashekher R.  
Asst Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "An app which provides you daily wellness benefit"

May 11, 2020

5.0

Pros

Getting consultation at a lower cost is really useful. particularly when you and family members are not covered under any insurance. Health Screening packages are really cost-effective. In this app you get to see only information related to well-being. I recommend to explore it. All is well with Wellnex!!!

Cons

There could be a drop-down or categories of benefits/offers listed according to their groups like dining/Gym/Healthfood etc.. rather than finding in the scroll list

Review Source

BL

Barry L.  
Senior Financial Consultant  
Insurance  
Used the software for: Less than 6 months

### "n/a"

May 29, 2019

4.0

Pros

impressive GUI and it is very easy to understand for the client

Cons

learning curve and not enough flexibility

Review Source

AEG

A. E. G.  
Director  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Very useful app for insurance clients"

April 8, 2020

4.0

Pros

1\. the simple journey to give the necessary data to my insurance agent that avoids filling out forms. 2. the free membership and the many special benefits that come with it 3. the in app notifications and communication from my insurance agent about news and products that are relevant to me

Cons

the healthcare journey from checking into a clinic to paying is not super intuitive

Review Source

SC

Sean C.  
Financial services manager  
Insurance  
Used the software for: Less than 6 months

### "User benefits"

May 31, 2019

4.0

So far customer quite happy with it .

Pros

Consolidate all company insurer policies in on apps for review

Cons

There is no enough except report There is no report to indicate how many of my customer has download the apps Or unstall the apps

Review Source

AN

Antoine N.  
Director  
Consumer Services  
Used the software for: Less than 6 months

### "A good app to find affordable healthcare"

May 7, 2020

5.0

Useful app and easy to use

Pros

It was easy to signup and get started. I managed to find affordable doctor and I got some good discount on fitness immediately.

Cons

Hoping to get more specialist doctors and fitness offers soon.

Review Source

PS

Puvaneswaran S.  
Wealth Associate  
Financial Services  
Used the software for: Less than 6 months

### "Pro and cons of the app"

April 13, 2020

4.0

Pros

Medical benefits and locating nearby services

Cons

Every time an application is made via a link, another sign up has to be done on the app. Which then i end up with 2 accounts.

Review Source

KSW

Kum Seng W.  
Compliance  
Insurance  
Used the software for: Less than 6 months

### "Convenient Insurance Record Keeping Tool"

May 6, 2020

4.0

Relatively easy to use.

Pros

Convenient record keeping. Dollars and Sense news readily available.

Cons

It would be good to be able to search, compare and purchase some basic insurances such as travel, maid or pet policies.

Review Source

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