# Amber Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Amber Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/177773/Amber

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 Amber Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Amber

## What is Amber?

Amber by inFeedo is is an AI-powered bot named Amber to have empathetic conversations with employees to understand their sentiment, boost engagement, predict attrition, and automate support. The software provides continuous feedback collection, accurate engagement measurement, attrition prediction with AI analytics, feedback resolution, approval workflows, smart escalations and ticketing, as well as unified analytics for better decision making.

## What is Amber used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹10000

Per Feature, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Amber?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.infeedo.com&name=Amber)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Amber

0.0

VS.

[5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews)

Starting Price

₹10000

Per Feature, Per Year

Starting Price

$99

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (10)

Value For Money

0.0 (0)

Value For Money

4.9 (10)

Customer Service

0.0 (0)

Customer Service

4.9 (10)

## Amber alternatives

[4.4 (327)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/)

[4.5 (10)](https://www.capterra.com/p/188017/Chatbot2Go/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188017/Chatbot2Go/)

[watsonx Assistant](https://www.capterra.com/p/247516/IBM-Watson-Assistant/)

[4.4 (10)](https://www.capterra.com/p/247516/IBM-Watson-Assistant/reviews/)

Starting price

$140.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247516/IBM-Watson-Assistant/)

[View all alternatives](https://www.capterra.com/p/177773/Amber/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Employee Directory

Access names, contact information, and roles of employees in a centralized repository

Amber 13 features

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Access names, contact information, and roles of employees in a centralized repository

Process and analyze human language in text or audio form

Identify, track, and respond to negative feedback

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Adjust communications based on previous interactions or personal preferences

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Program systems that assist users with their daily administrative responsibilities

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

₹10,000

Per Feature,Per Year

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)