--- title: "Amber Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Amber Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/177773/Amber/" page_type: "product" language: "en" --- # Amber Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Amber ## What is Amber? Amber by inFeedo is is an AI-powered bot named Amber to have empathetic conversations with employees to understand their sentiment, boost engagement, predict attrition, and automate support. The software provides continuous feedback collection, accurate engagement measurement, attrition prediction with AI analytics, feedback resolution, approval workflows, smart escalations and ticketing, as well as unified analytics for better decision making. ## What is Amber used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹10000 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amber?[Manage this product listing](https://www.g2.com/products/infeedo/claim_requests/new?auto=true) ## Amber Overview Updated September 2026 AI summary Amber offers enterprises and midsize organizations a cloud-based solution for employee engagement, combining pulse surveys with conversational AI to facilitate ongoing communication. It supports management of feedback, including negative responses, and provides tools for handling offboarding and communication processes. Amber is suited for businesses seeking to enhance internal dialogue and monitor workforce sentiment through chatbot-driven interactions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amber 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price ₹10000 Per Feature, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (10) Value For Money 0.0 (0) Value For Money 4.5 (9) Customer Service 0.0 (0) Customer Service 4.6 (10) ## Amber alternatives [Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/) [4.5 (10)](https://www.capterra.com/p/188017/Chatbot2Go/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188017/Chatbot2Go/) [watsonx Assistant](https://www.capterra.com/p/247516/IBM-Watson-Assistant/) [4.4 (10)](https://www.capterra.com/p/247516/IBM-Watson-Assistant/reviews/) Starting price $140.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247516/IBM-Watson-Assistant/) [Inxide](https://www.capterra.com/p/237162/INX-app/) [4.6 (10)](https://www.capterra.com/p/237162/INX-app/reviews/) Starting price $0.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237162/INX-app/) Highest Rated [Klart AI](https://www.capterra.com/p/10009402/Klart-AI/) [5.0 (1)](https://www.capterra.com/p/10009402/Klart-AI/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009402/Klart-AI/) [View all alternatives](https://www.capterra.com/p/177773/Amber/alternatives/) ## FAQs about Amber Overview ### What company size and specific industries is Amber built for? Amber is designed for HR professionals across small businesses, mid-market companies, and enterprise organizations in any industry. Its target audience is broad rather than sector-specific, making it suitable for teams that need an HR-focused tool regardless of company type or market. Features and Usability ### What are the key features of Amber? Amber includes business process automation, automated responses, and communication management for handling employee interactions. It also offers an employee directory, offboarding, and personalization for internal workflows, plus AI and machine learning features such as chatbot, natural language processing, sentiment analysis, text analysis, pulse surveys, and negative feedback management. Getting Started and Support ### What training and onboarding options does Amber offer? Amber offers in person training, live online sessions, webinars, and documentation. In person training supports guided instruction on-site, live online sessions allow remote instruction, webinars present scheduled topic-based training, and documentation provides written reference material for self-paced review. ## Features AI summary Based on 9,471 Employee Engagement reviews Capterra data shows that buyers of Employee Engagement software rank the following features as their top priorities: - **Employee Management** (**48%** of reviewers rated this feature as critical) - **Employee Management** (**48%**) - **Communication Management** (**44%**) Amber includes **Communication Management**. However, it does not include **Employee Management** or **Employee Management**. By providing **Communication Management**, the product helps teams share updates, support ongoing dialogue, and keep employees informed, helping businesses maintain clearer internal communication and stronger day-to-day alignment. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Employee Directory Access names, contact information, and roles of employees in a centralized repository Amber 13 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Natural Language Processing: Process and analyze human language in text or audio form - Negative Feedback Management: Identify, track, and respond to negative feedback - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Personalization: Adjust communications based on previous interactions or personal preferences - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- Get Advice We can help you find the software with the features you need. ## Pricing Basic ₹10,000 Per Feature,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.