Who Uses This Software?

CloudCC platform provides professional CRM solution to industries such as finance, manufacturing, education, IT and life science. It assists small to large sized firms.


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month/user
  • Pricing Details
    Contact vendor for further details.
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • CloudCC
  • www.cloudcc.com
  • Founded 2008
  • China

About CloudCC CRM

Cloud-based customer relationship management solution that helps firms with campaign management, lead tracking and data analysis.


CloudCC CRM Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

CloudCC CRM Reviews Recently Reviewed!


CloudCC provide cloud and on-permise solution, it is very nice for us to have a on-permise solution

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Powerful function and attractive price, CloudCC.com update their software everyday, so we can discover new features without any awareness. Also the team can provide consulting service, it is really important for us, we don't have enough resource to cover all the designation of this whole project.

Cons: New function to expand has a little hard for people who never use a system before, but if you pass their certifications for administrator and developer, every thing will be very easy.

Overall: CloudCC CRM make it easier for us to manage our campaign, we can capture more potential students from our campaign more easily. Transfer our leads to our consultant more efficiently, with cloudcc CRM we can manage more than 1 million customers without hiring more employees.

A good software for CRM

Sep 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizable functions are very helpful , we can implement our requirements.

Cons: A competitive advantage of the software is it's suitable price.

Vendor Response

by CloudCC on October 12, 2018

Hi there, what may I do for you? Need more detail please email songqc@cloudcc.com

CRM platform

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: CRM platform is used over the internet and there is no additional payment for licensing, procurement, IT service......

Cons: CRM platform is designed for small businesses