# CloudCC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CloudCC Software - reviews, pricing plans, popular comparisons to other Online CRM products and more.

Source: https://www.capterra.com/p/177776/CloudCC-CRM

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# 

 CloudCC Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CloudCC

## What is CloudCC?

With many years of experience in CRM services, CloudCC Inc. provides professional CRM solution for both start-up and major companies in all of the industries. CloudCC helps you break down silos between sales, marketing, programs and projects by giving everyone a single, shared view of your company, customer, and data.

## What is CloudCC used for?

[Online CRM](https://www.capterra.com/online-crm-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for CloudCC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cloudcc.com&name=CloudCC)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CloudCC

4.7 (3)

VS.

[4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.4 (4,371)

Value For Money

5.0 (3)

Value For Money

4.3 (3,503)

Customer Service

5.0 (2)

Customer Service

4.4 (3,512)

## CloudCC alternatives

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about CloudCC

Overview

### What company size and specific industries is CloudCC built for?

CloudCC is designed for organizations in manufacturing, finance, services, education, and nonprofit sectors. Its flexible system suits businesses and institutions with varied requirements, making it a fit for companies that need customization across different operational needs rather than a single industry-specific setup.

Features and Usability

### What are the key features of CloudCC?

CloudCC offers CRM and sales tools such as contact management, lead management, deal management, opportunity management, and pipeline management. It also includes marketing automation, email management, campaign management, reporting and analytics, workflow management, role-based permissions, API access, and customer support features like live chat and knowledge management.

Getting Started and Support

### What training and onboarding options does CloudCC offer?

CloudCC provides in person training, webinars, and documentation to help teams get started. In person sessions support direct instruction, webinars offer guided online learning, and documentation gives written material for self-paced reference and review.

Getting Started and Support

### What customer support options does CloudCC offer?

CloudCC provides 24/7 Live Rep support for users who need assistance at any hour. Support is available through direct live contact, which suits urgent issues and time-sensitive questions. No reviewer feedback is available here to describe response speed, agent helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Calendar Sync

Synchronize with other calendars to view mutual availability and schedules

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

CloudCC 50 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage, organize, and store contact information

Visualize and analyze customer experience across all touchpoints and channels

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Defines specific deal parameters to negotiate and secure deals

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Form predictions based on past and present data/trends

Games or game-like elements to track progress and reward accomplishments

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Track all opportunities for potential sales and convert them into recurring revenue

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Arrange tasks based on the level of priority or urgency

Generate quotes or estimates for customers

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Group leads or contacts based on their specific characteristics

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Use your computer as a phone device to make calls over the internet

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

SaaS, web-based, online deployment

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Basic

$15.00

Flat Rate,Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Officer assistant

Government Administration

### "CRM platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 23, 2019

Pros

CRM platform is used over the internet and there is no additional payment for licensing, procurement, IT service......

Cons

CRM platform is designed for small businesses

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Director

Computer Software

### "A good software for CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2018

Pros

Customizable functions are very helpful , we can implement our requirements.

Cons

A competitive advantage of the software is it’s suitable price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2018

Hi there, what may I do for you? Need more detail please email songqc@cloudcc.com

YY

Yunkang Y.

Operation Director

Education Management

### "CloudCC provide cloud and on-permise solution, it is very nice for us to have a on-permise solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2018

CloudCC CRM make it easier for us to manage our campaign, we can capture more potential students from our campaign more easily. Transfer our leads to our consultant more efficiently, with cloudcc CRM we can manage more than 1 million customers without hiring more employees.

Pros

Powerful function and attractive price, CloudCC.com update their software everyday, so we can discover new features without any awareness. Also the team can provide consulting service, it is really important for us, we don't have enough resource to cover all the designation of this whole project.

Cons

New function to expand has a little hard for people who never use a system before, but if you pass their certifications for administrator and developer, every thing will be very easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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