--- title: "One Chat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about One Chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/177777/One-Chat/" page_type: "product" language: "en" --- # One Chat Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) One Chat ## What is One Chat? One App for 22+ messaging services WhatsApp, Facebook Messenger, Hangouts, Telegram, Skype, Slack, Twitter, Discord, GroupMe, Facebook Page messenger, VK,Chat, Tinder and many ,ore Note: One Chat is a wrapper app, combining all the messaging services. Experience will be 100% similar to web extension of those services, which extra features as follows. Features: Schedule message to send them at a planned time. Use Multiple parallel accounts of the same service. Privacy mode. ## What is One Chat used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 86 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price ₹17.99 Flat Rate, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for One Chat?[Manage this product listing](https://www.g2.com/products/one-chat/claim_requests/new?auto=true) ## One Chat Overview Updated September 2026 AI summary One Chat is a Mac-based live chat and team communication tool for businesses of all sizes, unifying messaging from multiple platforms into a single desktop workspace. It offers core features such as real-time chat, chat history, file sharing, and third-party integrations, with optional canned responses and autoresponders to support internal collaboration and customer-facing interactions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### One Chat 4.5 (86) VS. [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price ₹17.99 Flat Rate, One Time Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (86) Ease Of Use 4.0 (288) Value For Money 4.3 (72) Value For Money 4.2 (216) Customer Service 4.4 (60) Customer Service 4.0 (229) ## One Chat alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,116)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (119)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about One Chat Overview ### What problems does One Chat solve? One Chat solves scattered conversations, app overload, and missed messages by bringing multiple messaging platforms and accounts into one desktop workspace. Marketing teams, social media managers, client-facing freelancers, and internal collaborators benefit most by switching chats faster, reducing browser clutter, managing cross-channel communication, and keeping external and company discussions organized. Answer based on 46 reviews Overview ### Which roles and teams benefit most from One Chat? One Chat is most used by business leaders, consultants, and marketing and creative teams that need fast communication and centralized conversations. Executives and owners use it to stay aligned and make decisions quickly, while consultants, producers, architects, and support-facing roles use it to coordinate projects, client updates, and day-to-day collaboration. Answer based on 86 reviews Overview ### What company size and specific industries is One Chat built for? One Chat is designed for professionals who use multiple messaging services and spend long hours at a desk. It fits individual workers and teams in office-based settings across any industry, especially roles that rely on frequent desktop communication throughout the day. Features and Usability ### What are the key features of One Chat? One Chat includes core messaging features like live chat, real-time chat, notifications, and file sharing, plus differentiators centered on third-party integrations and single-window management. Reviewers most often highlight its ability to combine multiple chat clients, support multiple accounts, send scheduled messages, and keep chat history and transcripts in one place. Answer based on 46 reviews Integrations ### Which third-party tools and platforms does One Chat integrate with? One Chat integrates with LinkedIn for Business, Meta for Business, Telegram, Twitter/X, WhatsApp, and Workplace from Meta. These integrations center on social messaging and business communication channels, giving teams a single place to manage conversations across major customer-facing platforms and workplace messaging tools. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does One Chat offer? One Chat provides documentation for teams that need written reference material during setup and ongoing use. This format supports self-paced review of product information, feature details, and procedural steps when users need to check guidance at any point. Features and Usability ### Is One Chat easy to use? One Chat keeps messaging simple by putting major chat services in one place with an interface many users learn quickly. Small business teams, remote workers, and personal users like the clear layout, drag and drop sharing, and easy account access, though some Mac users mention login, loading, and notification issues. Answer based on 16 reviews Features and Usability ### Can One Chat manage multiple chat apps in one place? One Chat handles multiple chat apps in one place, making it easier to switch between services without juggling separate windows or browser tabs. Social media managers, business teams, and multitasking users like the unified inbox, support for multiple accounts, and cleaner desktop setup for messaging across platforms. Answer based on 13 reviews Communication ### How well does One Chat support everyday communication? One Chat makes daily communication easier by bringing common messaging apps into one workspace for faster replies and fewer missed messages. Teams, managers, and personal users value notifications, file sharing, and access to conversations across platforms, though some mention limits with video handling and certain missing integrations. Answer based on 14 reviews ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers highlight these as the top features buyers look for in live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) One Chat supports **Chat/Messaging**, which gives teams a direct way to respond to customers in real time. However, it does not include **Real-Time Notifications** or **Multi-Channel Communication**. Instead, the product offers **Real-time Consumer-facing Chat** (**43%**), **Mobile Access** (**44%**), and **Transcripts/Chat History** (**36%**). These features can still help teams stay connected with customers, reply while away from a desk, and review past conversations, helping businesses maintain service continuity and improve response quality. Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Real-time Consumer-facing Chat 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Mobile Access 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Transcripts/Chat History 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Proactive Chat 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Copy on the page or chat window encouraging the user to engage with the chat option Autoresponders 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages One Chat 19 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). Communicate using direct chat or messages within the system Allows employees to confirm that they have received or read a piece of content. Assemble applications and processes by dragging over and arranging pre-built components Offers the ability to send unlimited emails directly from the server without incurring any additional cost. Access names, contact information, and roles of employees in a centralized repository Ability to chat online in real time Access software remotely via mobile devices Reliably and visibly notifies the desired audiences of the latest product updates and directs them to the relevant documentation. Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.3 (86) 4.3 Based on 86 reviews ## Pricing Value for money 4.3 (72) Free Trial Free Version Basic ₹17.99 Flat Rate,One Time Value for money 4.3 (72) 4.3 Based on 72 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (60) 4.4 Based on 60 reviews ## User reviews Overall rating 4.5 Based on 86 reviews Filter by rating 5(52) 4(27) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent AN Anonymous User merchant acquiring relationship manager Banking ### "one chat trial" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 4, 2024 it was a good experience and i'm still using app features Pros simply using good communication and tools team chatting Cons Needs further development of features and accessibility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lukong U. Freelancer Computer Software ### "One chat Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2021 One chat is rated above the numerous software solutions outside there, it's promising, inclusive, super easy simple and that's why I went for it and I still use it today. Pros \*one chat is a great product that i have been using it for more than six months ago while recommending it to many people because of it quality and performance. \* Good software solution and simple to use. \*High quality and inclusive. \* Super easy, simple and promising. Cons \*The importation of contacts from other platforms is sometimes hectic. \* Linking with my telegram was very slow. \* Not easy to trace chatting history Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Anderson A. chat Electrical/Electronic Manufacturing ### "Chat ON" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2021 I use it constantly to communicate with my employees. Pros I like the quality and ease of communication. Cons I think it should improve your appearance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jean A. designer Apparel & Fashion ### "Delivers the promise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 1, 2020 My chat life is now simpler! wah! Need I say more? Pros As promised, you did put everything in one app and I'm super happy. This simplified my work from home experience! Cons Didn't have Viber which is commonly used in the Philippines and also Line which is used in Southeast asia. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2020 Hi Jean, I am thankful that you like our app. Your suggestions matter to us greatly and we do try to include feedback of customers who provide us with new details which are useful for the functionality of the app. Customer experience and satisfaction are our goals and we adhere to these strictly. Thanks again for the review and pinpointing the pros and cons. Have a great time! Kind Regards, CD Christopher D. Art Director Design ### "Easy and useful software that helps to stay focused and avoid using tens of different apps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 21, 2020 Im very satisfied using One Chat, it's fast, compact, useful and easy. Pros You can forget all the single oriented communication service apps and use One Chat to manage them all just in one place. Cons Maybe the single official apps (like Whatsapp, or Signal) have more 'trusty' feeling for the user. But you're free to choose to use what you like. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 1, 2020 Thanks for sharing your thoughtful and lovely review. We are excited that you are satisfied with One Chat App. We put customer experience and gratification as our priority, and your review affirms the hard work we put in every day. We will be releasing new updated version very soon which will be more user friendly. Keep using our App! Bharath P Patel, One Chat Creator. AN Anonymous User HR Leader Tobacco ### "Nice app but .." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 13, 2020 Mediocre Pros The possibility to add multiple accounts of a chat service Cons The fact that Microsoft Teams chat and Skype for Business are NOT supported. That's for me a reason not to buy Reasons for choosing One Chat Touch and Feel Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2020 Thanks so much for taking the time to write this review. We are excited that you like the multiple account addition feature of One Chat. However, we're sorry to hear that you are a bit disappointed as you can't link it with Microsoft Team Chat and Skype for Business. This is surely not what we would like to hold ourselves to when it comes to the quality of our service. I'm going to reach out to our developer team to share your feedback and what we can do to make things right. Regards, Appyogi Team. Tiago D. UX Designer Design ### "Truly all in one" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 13, 2020 So far so good. It is better than use a lot of apps or open several tabs in the browser. The only issue I see so far is the lack of notification or a more clear indicator of new messages. Pros The first thing you will note is how easy it is to add new accounts. You can add a lot of social network and chat apps. All the native features are present on the One Chat (sending/save files, audio, and so on). At least on Mac, the app is fast to load and very stable. Cons Sometimes, new message notifications don't appear. So if you look at the app icon, there is nothing indicating there is a new message. Also, after reading a message there is no good indication that there is another message from another service. Reasons for choosing One Chat One Chat was the only one with all services I needed and have a nice look. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 30, 2020 Thanks for taking the time to share your prestiged opinion on One Chat App.We take pride in giving outstanding service to every customers and we'd like to do the same for you. We value your suggestion and will try to implement it in the upcoming versions to make the app better for other users too. Best Wishes. Appyogi Team. GL gregory L. CEO Music ### "Most Likely to Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2020 Pros You have all in one app with all the strongest social Media Marketing tools. save space, Time and customers. Cons i havent found anything to dislike me yet. so far, so good Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2020 Hi Gregory Leon, Thanks for taking time and writing a review about One Chat Messenger. Share your experiences with your friends and family. We are start giving family and friends discount offers. Update: Releasing a new update of the app with many more services, functionalities which will make things much easier than current build. Stay tuned!! Bharath P Patel Maker or One Chat. ES Elena S. Research Officer Research ### "Great software with minor challenges" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 4, 2020 I use this program every day and for most of the messengers, it's flawless. I hate typing on a phone so with this I can use my messenger apps on my desktop and type like a human. Pros I love that I can group all of the messengers I use into a single app. It generally works smoothly and without a hitch. Support is very polite and quick to respond (however, see below) Cons Some messengers require you to sign in every time you use this software, and then there's no history of your previous chats. Kind of defeats the purpose. Also, a new update was released but despite having a support ticket in for bugs in the program, there was no way of knowing that there was a new update. It's not on their website, it didn't come up in the app, and the app store version is apparently 2 years old (and several versions old). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 1, 2020 Hi Elena, Thanks very much for your balanced and honest review of One Chat. We're glad you felt that the job was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. We also want to thank you for your feedback and pointing out the drawbacks. We appreciate your kind words and professional demeanor and look forward to provide better version that suits your needs in the future. Best Regards, Appyogi Team. Alson K. Creative Director Graphic Design ### "An all-in-one solution to all your messaging" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 2, 2020 So far the experience has been OK. It's not fantastic, but it seems to not leak as much memory as competitive softwares. Switching between services is a hassle as I have to use the mouse. Hope the developers will be able to add non-touchbar shortcuts soon. Pros Messaging scheduling is amazing. Also, it's always nice to be able to group all the messaging apps into one. Cons Switching between services is a hassle. I expected to be able to switch to and fro using Cmd + 1 2 3, however only touchbar switching is supported. I'm running a custom touchbar app as my desktop set up is using external keyboard and mouse so this is not intuitive at all. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 2, 2020 Hi Alson, Thanks you for sharing the feedback with us. Thanks for pointing out the benefits and drawback as well. Customers like you are an eye opener for our apps and we do take such suggestions very seriously. Actually we have updated our developers on this and we are planning to incorporate the feature in the upcoming version of One Chat. So thank you once again! We will inform you once our new version is ready for launch. Have a nice time. [View all Reviews](https://www.capterra.com/p/177777/One-Chat/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.