MSP Gather

Gather


5 / 5
9 reviews

Who Uses This Software?

Gather serves all markets, wherever there is a physical interaction with a customer or prospect, we can help you develop loyal relationships with your customers.


Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $302.00/year
    See pricing details
  • Pricing Details
    Scalable & customisable pricing
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MSP Gather
  • gathercapture.com
  • Founded 1971
  • United Kingdom

About Gather

Unlock more value in your customer data with Gathers time-saving, easy to use lead capture app. Use OCR (optical character recognition) to scan business cards and push data to CRMs like Salesforce, Hubspot and Microsoft Dynamics in seconds. Create guest lists, search and enrich your existing data instead of creating duplicate records. Ideal for quick customisable mobile data capture, CRM integration and personalised post-lead marketing. Boost ROI with quicker follow up.


Gather Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Audit Trail
  • CRF Tracking
  • Data Entry
  • Data Verification
  • Distributed Capture
  • Document Imaging
  • Document Indexing
  • Forms Management
  • Remote Capture
  • Study Management
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Gamification
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

Gather Reviews Recently Reviewed!


Great solution for lead capture automation

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We love how easy it is to capture lead info with Gather. With 3 easy steps (scan business card, answer qualifying questions, lead review/accept permission statement), we could save the details to the CRM real-time.

Our backend colleagues can follow-up on the red-hot leads immediately, so leads get the answers to their questions fast, we convert leads to opportunities more effectively.

The ability to add custom questions on the fly is really useful as well.

Cons: Custom questions are only added to local device; wish they can be managed in the cloud and sorted by user group to cut down the repetitive work involved (add the same questions across X devices) prior to an event.

However the Gather team mentioned a solution to this issue is in their development backlog, so looking forward to its implementation.

Overall: Clear communication, fast response from support team, positive experience all-around.

Event Data Capture

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've used the Gather App across a range of events within different verticals for several years.

It has allowed me access to an additional revenue stream and enhanced my offering to customers.

The application has proved to be easy to use and robust in operation.

Cons: The back-office system used for user administration, uploading data and downloading client files wasn't particularly intuitive.

Overall: An excellent product supported by helpful customer service.

Outstanding company to work with

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: the software is simple to use and has met our requirements. Gather , flexible and

Flexible

Insightful

Cons: there is nothing to mention that we don't like

Overall: Gather have transformed the way we capture customer data and been very supportive partners. We started off with some fairly basic requirements however as the solution became more established, our requirements have pushed the software to be developed even further.

Has saved us time and administrative costs

Jun 20, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We were referred to Gather after looking for a generic online form builder to create multiple forms which were needed across several departments. Gather recommended the use of a single form which dynamically changes per department, minimising administrative costs for us. It has also begun to save time on the floor with no form set up and no per event set up. We can even allocate data collected in the portal and download it directly to the CRM system it needs to be in.

Cons: As the setup is bespoke, this of course required some initial time investment to have the app customised appropriately, although this was expected.

Gather is accurate!

Jun 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accuracy - compares much better to other apps.

Cons: Business card readers cannot read everything - being able to edit on the phone can be difficult with all products!

Overall: These guys are there for you - the recent addition of an Apptivo interface makes this the "go to" solution for users of this CRM.

A great company and great software

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive interface, very responsive. Customisable.

Cons: Nothing comes to mind. I couldn't see any obvious defects

Overall: Great business to work with, very professional, hard working but friendly and good partners.

Gather - Ideal for Exhibitors

May 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functionality and flexibility. You can perform bespoke questionnaires with delegates take a picture of their business card which will be read by the software and downloaded you can then apend notes to that specific delegate. Works on many platforms and so allows you to take as much or as little time as you need with each delegate but come away with real qualitative data to follow up on.

Cons: I have not experienced cons. Just need to make sure you push tour staff to use it.

Overall: With gather it is not just the product at a great price but also the time they will spend with you to make sure it is right for your needs. I recommended Gather to a client and they were very pleased that it met all of their very specific expectations.

Gather App Review

Jun 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use has been a real factor along with the ability to tailor to our event. The service support and speed of response though has been the main factor, this is second to none.

Cons: None really, it does everything we require

Overall: Very positive. The speed of response is exactly what we would be looking for in a supplier and partner.

Very Happy!

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -its extremely easy to use

-very efficient way to collect leads

- the app is quick an effective

- customer service has been 10/10

Cons: At the moment I honestly can't think of any. Being Able to run the form on a laptop would be a nice feature.

Overall: 10/10, couldn't be happier.