---
title: "Groove Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Groove Software - reviews, pricing plans, popular comparisons to other Email Tracking products and more."
source_url: "https://www.capterra.com/p/177789/Groove/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Groove Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Groove

## What is Groove?

Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Groove enables more than 75,000 users at ADP, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Learn more: www.groove.co

## What is Groove used for?

[Email Tracking](https://www.capterra.com/email-tracking-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)

Top alternative

Featured

Overall rating

Based on 146 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

1%

Starting price

$50

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Groove?[Manage this product listing](https://www.g2.com/products/groove-id-passwordless-sign-in/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Groove

4.7 (146)

VS.

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$50

Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (146)

Ease Of Use

4.5 (2,904)

Value For Money

4.6 (84)

Value For Money

4.7 (2,225)

Customer Service

4.7 (109)

Customer Service

4.8 (2,069)

## Groove alternatives

[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (562)](https://www.capterra.com/p/157977/Salesloft/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,834)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/177789/Groove/alternatives/)

## FAQs about Groove

Overview

### What problems does Groove solve?

Groove solves repetitive sales outreach, missed follow-ups, and incomplete CRM activity records by providing email templates, scheduled campaigns, automated cadences, engagement tracking, and Salesforce logging. Sales representatives, sales operations teams, account managers, and customer-facing teams benefit from knowing when prospects engage, prioritizing responses, and keeping outreach organized from Gmail.

Answer based on 108 reviews

Overview

### Which roles and teams benefit most from Groove?

Groove is most used by sales and business development teams, including account executives, BDRs, sales representatives, and sales managers, for organizing outreach, follow-ups, and pipeline activity. Admissions counselors and managers use it to manage prospective-student communications, while account managers and customer success teams track relationships, renewals, and client engagement.

Answer based on 146 reviews

Overview

### What company size and industries is Groove built for?

Groove is built for sales and revenue leaders at small businesses, which represent 46% of reviewers, especially in Computer Software (23%). It also serves midsize companies (30%) and enterprises (23%), with additional adoption in Education Management and Internet, each accounting for 10% of reviewers.

Answer based on 146 reviews

Features and Usability

### What are the key features of Groove?

Groove includes core calendar sync and scheduling, plus sales engagement features reviewers frequently discuss: email tracking for opens and link clicks, reusable email templates, and Flows for automated outreach cadences. Salesforce and Gmail integrations log communications, while meeting scheduling links and reminders support follow-up and pipeline activity.

Answer based on 60 reviews

Limitations

### Does Groove have bugs or reliability issues?

Groove supports everyday sales outreach, but some users encounter lag, Gmail connection failures, crashes, and template formatting errors. Reviewers often note that support responds quickly and fixes many issues, which limits disruption. Teams with complex integrations or larger user groups may find the interface clunky and administration harder to manage.

Answer based on 44 reviews

Integrations

### Which third-party tools and platforms does Groove integrate with?

Groove integrates with 9 third-party tools, including Salesforce Sales Cloud, Gmail, Microsoft Outlook, LinkedIn for Business, Highspot by Seismic, Qualified, Sendoso, and Vidyard. Its Salesforce Sales Cloud connection supports email and activity logging, contact access, and reporting synchronization for CRM dashboards.

Answer based on 22 reviews

Getting Started and Support

### What training and onboarding options does Groove offer?

Groove provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and steps.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Groove offer, and how do users rate the experience?

Groove offers email/help desk, a knowledge base, phone support, and chat. Users often describe the support team as helpful, responsive, and effective during onboarding, training, and issue diagnosis, with some reporting same-day answers. However, a few users cite slow resolution of minor issues, sometimes taking weeks, and limited urgency for time-sensitive problems.

Answer based on 39 reviews

Features and Usability

### How well does Groove handle sales email tracking and follow-ups?

Groove gives sales teams email tracking, templates, scheduled sends, and automated follow-ups directly in Gmail and Salesforce. Users value open and click visibility, cadence removal after replies, and automatic record logging. Some reviewers report grouped threads, formatting problems, delayed sends, and limited control over scheduled messages or personalization.

Answer based on 60 reviews

## Features

AI summary

Based on 1,898 Email Tracking reviews

Capterra data shows that buyers of email tracking software rank the following features as their top priorities:

-   **Engagement Tracking** (**59%** of reviewers rated this feature as critical)
-   **Email Distribution** (**59%**)
-   **Contact Management** (**54%**)

Groove supports all three features that reviewers rate most highly: **Engagement Tracking**, **Email Distribution**, and **Contact Management**. Together, these capabilities help businesses monitor recipient activity, manage email outreach at scale, and keep customer information organized, allowing teams to follow up more effectively and make better sales and communication decisions.

Contact Management

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Email Management

4.5 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Email Marketing

4.6 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Reporting/Analytics

4.2 (13)

30.77% of 13 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Client Management

4.4 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

CRM

4.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Groove 73 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Auto-Dialer: System that automatically dials calls
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders
- Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Client Management: Manage contact details and communication with clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Field Sales Management: Manage or track sales completed by field teams/employees
- For Insurance Industry: Intended to be used by insurers
- For Sales Teams/Organizations: Caters to sales teams
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile App: Access the system via a mobile application
- Multi-Campaign: Manage multiple campaigns in one system
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Activity Management: Define, track, and/or automate sales activities and sales processes
- Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Task Management: Create, manage and track all task activities and progression
- Team Management: Organizing a group of people to accomplish a task
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (146)

4.5

Based on 146 reviews

## Pricing

Value for money

4.6 (84)

Free Trial

Basic

$50.00

Per Month

Value for money

4.6 (84)

4.6

Based on 84 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

Seismic](https://www.capterra.com/p/140225/Seismic/)[

Vidyard](https://www.capterra.com/p/125653/Vidyard/)[

Highspot by Seismic](https://www.capterra.com/p/148612/Highspot/)[

Sendoso](https://www.capterra.com/p/160537/Sendoso/)[

Qualified](https://www.capterra.com/p/218980/Qualified/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (109)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (109)

4.7

Based on 109 reviews

## User reviews

Overall rating

4.7

Based on 146 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(106)

4(35)

3(4)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Danny T.

Account Executive - Emerging Markets

Used the software for: 3-5 years

### "Do More With Less"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2019

Significantly less manual work to manage a large pipeline of leads and opportunities. My team can focus on getting people on the phone and turning a No into a Yes while Groove takes care of all the pipeline management and messaging in the background. The integration into SalesForce and Gmail is also incredible too and we really leverage the tools like the message and link tracking to have the best timing on when we call customers. It's a great feeling to get the customer on the phone at the perfect time because we were able to see when they were engaging with our messages.

Pros

With Groove, leads are automatically put into the correct lines of custom messaging that makes guiding a customer through the buyer's journey easy. Before integrating the tool, my team had an extremely difficult time juggling 150+ leads/month coming from various industries and requiring custom lines of messaging. It seemed we were always playing catch-up and never playing from ahead. Now our team can cover significantly more ground and make more sales because Groove has finally automated manual work that should have been gone years ago.

Cons

I run into formatting issues with my templates that can cause major headaches. I'll spend 15 minutes touching up a flow after reviewing the analytics tab. Often times towards the end, I'll adjust one thing, like italisize a sentence, and some crazy formatting bug will ruin the whole thing and change all the spacing and formatting. And it won't let me undo it. It's difficult to describe, but basically, your formatting occasionally goes haywire all the sudden and 1 little adjustment screws up the whole thing. So then I do all the edits over from scratch...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Regina B.

Configuration Specialist

Used the software for: 3-5 years

### "Great Software, Salesforce Integration, Lead Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2021

I have had a great overall experience with Groove! Their customer service is impeccable and my user base enjoys the program.

Pros

I like that Groove provides an optional dialer with their license package. It provides a dialer within Salesforce so that calls, texts, and emails are all integrated into Salesforce. This makes prospect management a lot easier for my user base and grants transparency for management to see the activities of their reps.

Cons

Implementation was a hurdle, but it was less Groove and more my user base and general growing pains when implementing a new program to a big user base.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Haruki T.

Sr. ADR

Used the software for: 1-3 years

### "Groove is great for small start ups"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

January 2, 2025

Pros

It's great if you're looking for a cheaper sales engagement tool as it has all the basic necessities to streamline sequences for sales reps. Analytics aren't too bad and you're able to slice it by time period, teams, specific user, etc.

Cons

Because it's cheaper, it definitely has its negatives in the functionality aspect as some of the integrations stop working frequently which ends up impacting seller productivity. It lacks some functionalities that other tools have, such as SalesLoft and Outreach. The biggest negative is the lack of urgency by their support team whenever we need issues resolved. It may be because they're a small team but it can take weeks for them to solve a minor issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tess B.

Business Operations

Used the software for: Less than 1 year

### "Getting Groovy with Groove"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 28, 2021

Overall it works well for our sales and customer experience teams but the ongoing maintenance and setup were tough.

Pros

Groove is native to Salesforce and we love this aspect. It allows us to update information directly from Salesforce. Their Support team is great and our CSM is very responsive at answering questions. The Flows are also very practical so that makes day to day outreach easier.

Cons

The implementation process was complicated and there were a lot of unknowns during setup. Groove has been pretty receptive to product feedback but they are still pretty early on in their building so you need to be ok with them not being able to do things.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Laureano G.

Digital Marketing

Used the software for: Less than 1 year

### "Groove is the best sales representation tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 30, 2023

We set up Groove to receive and send emails, integrate with Salesforce, schedule meetings and more from our sales team, CS and AM. We needed Groove to keep our trusted CRM in line with being the best team we could put together, eliminating admin time and being as accurate as possible with all our reps. Groove allowed us to save a lot of time with simple tasks and administrative tasks.

Pros

Groove has allowed us to measure the interest of each potential client so that we can filter it to the area it should go through the email tracker it has. It has helped us a lot to organize the space in one place without having to resort to external software. Client organization is paramount with Groove as it also allowed us to organize conversation tracks, email templates and automate them right away. Groove as a streaming feature is amazing. We were able to efficiently and automatically send many emails, as well as forward emails so that potential customers can be aware of the original emails being sent. Groove saved us a lot of time and money by making it easy for any rep to use campaigns within Groove without having to have extensive knowledge of Groove.

Cons

At first it is quite confusing to configure Groove, there is a need for tutorials or some instructions that are clear enough at the time of initial configuration. It is also necessary to automate the sending of SMS and to add a voice command to activate voice messages within the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MATTA SIVA SAI B.

Student

Used the software for: Less than 1 year

### "Best for software selection "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 16, 2023

Improveing the some bug fixes and lags in the software it would be the best experience

Pros

The experience with groove app is good for my use when compared to the other softwares and the marketing and sales with good prices

Cons

Some times it is lag suddenly it shows low internet connection and the priceing for the stocks is High price improveing and some bug fixing it would be better experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bryce B.

Territory Sales Manager

Used the software for: 1-3 years

### "Easy Quick Scheduling"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 1, 2018

Very good.

Pros

I use the "Book A Meeting WIth Me" features daily to eliminate the typical back and forth associated with trying to find a demo time with my prospects. Rather than "what day and time will be best for you to have a call" followed by "is 10:30 am or 1:30 pm better", etc. Instead, I simply use groove to add a link to my email where they can see my availability and book an appointment when it's convenient for both of us. In addition, if I need another team member on the call I can add them to the invite and Groove will coordinate our schedules and only offer my prospect times where both of us are available. It eliminates all the back and worth and as a software company helps us look even more cutting edge.

Cons

The only complaint I would have is when I have it turned on in my gmail it covers up a portion of my email window where attachement typically show up. This leaves me guessing whether the attachement is there or requires me to close the Groove tool bar so i can see the attachment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief communications Officer

Used the software for: 1-3 years

### "Groove"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 1, 2019

Groove has made it possible for us to communicate in real time through fast mass sharing of emails.

Pros

Groove is a tool that is being used across the entire institution. It has helped us in matters emailing. One of the things i like the most about it is that it saves on time when it comes to mass we mailing. By just a click of a button you can send emails to a large number of individuals. Groove has also help up in email scheduling. With it you area able to know the individuals who are most likely to reply your mails hence you reach to them first. With groove you are able to track the emails . It help you see who downloaded the mail and the location it was downloaded from.

Cons

The templates are hard to use especially for new user. Its mobility is limited given that it lacks a mobile app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jack M.

Enterprise Business Development Representative

Used the software for: 1-3 years

### "Solid tool "

4.0

January 24, 2020

Overall the software always me to do my job diligently and effectively. I can accomplish so much more in a day because of Groove.

Pros

The best part is the flows themself. This has been the easiest tool I've used to follow my outreach to prospects. This takes away from having notes all over the desk and you can come right into work and get your day going. Also, there is easy access to share flows with others and keep information in one place.

Cons

Few things - from time to time the tool will not respond and will require you to log out and maybe even remove the shortcut on Google Chrome before it starts working again. Also, when you time emails to go out, you are not allowed to go and review that message before the send time. The only option you have is to just delete the email.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tony B.

Enterprise Account Executive | Uber for Business

Used the software for: 3-5 years

### "Best in Class Service for Email Campaigns"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2019

It has streamlined email tracking for overall performance metrics for our sales ops team, and for me personally it has been a very user-friendly service that keeps me on track and allows me to focus on my core responsibilities and not administrative tasks.

Pros

Working in sales for 8+ years, I've used several services at different companies and I have found Groove to be the easiest and most efficient for tracking and sending email campaigns. I also really like the calendar/scheduler link format which works great for booking meetings on short notice.

Cons

I have not had any issues in the past 2 years using the service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177789/Groove/reviews/)

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