HappyGoMobile

HappyGoMobile

5 / 5 12 reviews

Who Uses This Software?

Pet Sitters Dog Walkers (check in/out & GPS) Cat Sitting (special booking) Daycare Pet Boarding & Kennels (room calendar and availability, kennel cards) Groomers Trainers (private and group classes)


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $75.00/month
    See pricing details
  • Pricing Details
    $75 for the manager $5 per additional staff billed monthly in USD
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HappyGoMobile
  • www.happygomobile.com
  • Founded 2014
  • Canada

About HappyGoMobile

Pet Sitting Software Made for You. Online booking for all types of pet care services. Schedule, Invoice, and accept Payment from any device. List your bookable services, memberships, packages and products! Share real-time pet photos and notes on Facebook. Customize your online forms. Manage staff and contractors, their payroll, tips and user permissions. And a free Website to tie it all together. Get Booked, Get Paid and more with pet sitting software from HappyGoMobile!


HappyGoMobile Features

  • Appointment Management
  • Calendar Management
  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Inventory Management
  • Mobile Grooming
  • Point of Sale (POS)
  • Recurring Appointments
  • Services List
  • Staff Management
  • Billing & Invoicing
  • Client Management
  • Credit Card Processing
  • Customer Portal
  • GPS Check-in / Check-out
  • Key Management
  • Recurring Appointments
  • Scheduling
  • Staff Management

HappyGoMobile Reviews Recently Reviewed!


My peace of mind

Aug 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software makes my life 100 times easier by creating invoices for me. My contact at happy go mobile makes asking questions super easy. Very helpful.

Cons: I personally don¿t need as much Of the perks as other companies need so it¿s overkill to me.

Overall: My experience has been great. Amazing customer service. Thank you!!

You guys are awesome!

Aug 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the options and how it¿s not just for training or just for grooming. I can start with just training and add grooming etc later. But most of all it WORKS for training! Most programs are for kennels or groomers not trainers.

Cons: It¿s still a bit confusing. I¿d like more ¿how to videos¿ on YouTube or your site so I don¿t always have to bother customer rep or wait for response (he is very quick but can¿t be instant like a video)

Overall: I love it!

Good application

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lots of features to suit the pet industry

Cons: Not streamlined enough, needs to be simpler for end user

Overall: Excellent experience

Excellent customer management and invoicing

Jul 31, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes invoicing my customers a breeze. I can save all details for easy repeat use. Can quickly track totals, payments received or outstanding. And other sales trends.

Cons: I am not in the pet care industry, which this platform was originally designed for. The developers are in the process of rolling out a generic version for all types of businesses, but until then, I am not able to utilize many of the features, as they are specific to pets and pet owners.

Overall: Very easy to learn. The support team is helpful and quick to reply. I was previously using excel and some other tools to manage my finances. I was thinking of moving to QuickBooks but was not looking forward to learning that system. Then I was introduced to happygomobile, and was able to get working on it right away with ease.

HGM

Aug 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to learn. The graphics are eye catching

Cons: Minor glitches that I have to call my rep.

Overall: Overall great. Makes the day much more organazined. Clients also find it easy to use.

Good service getting better

Aug 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of functionality on multiple mobile devices.

Cons: Some bugs still being worked out, such as ability to assign different pay scales to different workers.

HappyGoMobile Review

Jul 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer support has been fantastic. Friendly, quick.

Cons: Amount of time it takes for to transfer

Overall: Pleasant. I appreciate the upgrades and continual work everyone is doing in the background. Thank you!

Best bang for your buck

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy functionality and streamlining both my scheduling and invoicing with the clients! It¿s easier on us all

Cons: At this time being able to add multiple managers to the software so my office manager could have her own account

Overall: Fantastic service. Customer service is always there and the reason why I got it was to have something my clients found easy and they absolutely love how simple everything is to use!

Capterra-loader

Best Software I've Ever used! So glad I found them!!

Jul 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use and when you need help they are always there. Super professional!

Cons: Only flaw is time spent having to customize but they also help you with that BIG TIME!

Overall: I really love HappyGoMobile.
I'm happy I discovered them and how helpful they have been overall!
Definitely recommend!

HGM adventure

Aug 03, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of building the website once you got the hang of it.
Being able to change my website context at any time.

Cons: It doesn't have some of the most important functions a pet sitter needs to run the business.

Overall: Easier to communicate with clients.

All in one, all in one place

Aug 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that within one program my client data base, scheduling, billing, and website are all managed. After having used three different programs to run my business , it was refreshing to learn that HappyGoMobile was all I¿d need to run a professional business.

Cons: I haven¿t come across any feature that fits this criteria. I¿m not displeased in the least bit by any feature.

Review for HGM

Aug 06, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The invoice system seems pretty simple.

Cons: Not being able to text clients. Most of my clients don't check their personal email until their work days is over.

Overall: It's pretty complicated to use. Too many unused functions for a simple dog walker.