Who Uses This Software?

Pet Sitters Dog Walkers (check in/out & GPS) Cat Sitting (special booking) Daycare Pet Boarding & Kennels (room calendar and availability, kennel cards) Groomers Trainers (private and group classes)


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $75.00/month
    See pricing details
  • Pricing Details
    Ask about our monthly promotion
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Click Less Do More
  • www.happygomobile.com
  • Founded 2014
  • Canada

About HappyGoMobile

Pet Sitting Software Made for You. Online booking for all types of pet care services. Schedule, Invoice, and accept Payment from any device. List your bookable services, memberships, packages and products! Share real-time pet photos and notes on Facebook. Customize your online forms. Manage staff and contractors, their payroll, tips and user permissions. And a free Website to tie it all together. Get Booked, Get Paid and more with pet sitting software from HappyGoMobile!


HappyGoMobile Features

  • Appointment Management
  • Calendar Management
  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Inventory Management
  • Mobile Grooming
  • Point of Sale (POS)
  • Recurring Appointments
  • Services List
  • Staff Management
  • Billing & Invoicing
  • Client Management
  • Credit Card Processing
  • Customer Portal
  • GPS Check-in / Check-out
  • Key Management
  • Recurring Appointments
  • Scheduling
  • Staff Management

HappyGoMobile Reviews Recently Reviewed!


Review Oct 2018

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I can Invoice & lots of ways to customize. I also like being able to email from within HGM.

Cons: I wish owners couldn't delete pets, past appointments no longer show up under each pet & the search calendar is unable to pull up if you don't know month & year of a specific appointment. I wish I could seperate outgoing payment Invoices from incoming class payments, although that's pretty minor. My notes section qas deleted in the last upgrade & I worry that the new notes will become all oublic to view in an upgrade.

Overall: Overall I have been very happy with not only the sevice but the upgrades over the past 3 years.

My peace of mind

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software makes my life 100 times easier by creating invoices for me. My contact at happy go mobile makes asking questions super easy. Very helpful.

Cons: I personally don't need as much Of the perks as other companies need so it's overkill to me.

Overall: My experience has been great. Amazing customer service. Thank you!!

You guys are awesome!

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the options and how it's not just for training or just for grooming. I can start with just training and add grooming etc later. But most of all it WORKS for training! Most programs are for kennels or groomers not trainers.

Cons: It's still a bit confusing. I'd like more "how to videos" on YouTube or your site so I don't always have to bother customer rep or wait for response (he is very quick but can't be instant like a video)

Overall: I love it!

Excellent customer management and invoicing

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes invoicing my customers a breeze. I can save all details for easy repeat use. Can quickly track totals, payments received or outstanding. And other sales trends.

Cons: I am not in the pet care industry, which this platform was originally designed for. The developers are in the process of rolling out a generic version for all types of businesses, but until then, I am not able to utilize many of the features, as they are specific to pets and pet owners.

Overall: Very easy to learn. The support team is helpful and quick to reply. I was previously using excel and some other tools to manage my finances. I was thinking of moving to QuickBooks but was not looking forward to learning that system. Then I was introduced to happygomobile, and was able to get working on it right away with ease.

Tons of Great Features for Pet Professionals

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I found this software to be yards more user-friendly than some other comparable platforms out there. It is also very easy to aesthetically integrate into the feel of your own website, if that is important to you. There's great customer service, and they are always eager to take into account concerns and suggestions from their clients with regard to functionality. It is an amazingly customizable and flexible, feature-rich service.

Cons: Unfortunately, as a one-person business, I don't think that I will be able to continue to afford its monthly maintenance fee, as my business has been fairly unprofitable (no fault of HappyGoMobile, though!) I would still be more than happy to recommend this product to a business that is more established with a larger client base.

Overall: I have loved my time working with this platform so far. My customer service representative has been fantastic, and each time I've logged in, I've realized that there are more and more features to be used. I am happy to be using this product and look forward to see even more features as they continue rolling them out.

HappyGoMobile Review

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the convenience my customers can request times and sign up and use their credit cards without a fee.

Cons: Sometimes my customers can't navigte the site easily it's confusing to them.

Overall: I can look at my clientele list and know how much I'm getting paid since it keeps tracks for me. Love the convenience of them able to add a tip to the groom.

HGM

Aug 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to learn. The graphics are eye catching

Cons: Minor glitches that I have to call my rep.

Overall: Overall great. Makes the day much more organazined. Clients also find it easy to use.

Good service getting better

Aug 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of functionality on multiple mobile devices.

Cons: Some bugs still being worked out, such as ability to assign different pay scales to different workers.

Just what I have been looking

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy for me to keep track of all my customers coming in for boarding and daycare and easy to invoice them and keep track of payments and who owes what

Cons: I wish there was an option to email all my customers for updates as well as an option to put in partial payments or when someone over pays I can give them a credit and have it in towards their next invoice

Overall: It's been excellent and such a stress relief! So much easier to keep track of payments and vet records and know when the dogs need their updated vaccines

HappyGoMobile Review

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer support has been fantastic. Friendly, quick.

Cons: Amount of time it takes for to transfer

Overall: Pleasant. I appreciate the upgrades and continual work everyone is doing in the background. Thank you!

Best bang for your buck

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy functionality and streamlining both my scheduling and invoicing with the clients! It's easier on us all

Cons: At this time being able to add multiple managers to the software so my office manager could have her own account

Overall: Fantastic service. Customer service is always there and the reason why I got it was to have something my clients found easy and they absolutely love how simple everything is to use!

Capterra loader

Best Software I've Ever used! So glad I found them!!

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use and when you need help they are always there. Super professional!

Cons: Only flaw is time spent having to customize but they also help you with that BIG TIME!

Overall: I really love HappyGoMobile.

I'm happy I discovered them and how helpful they have been overall!

Definitely recommend!

HGM adventure

Aug 03, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of building the website once you got the hang of it.

Being able to change my website context at any time.

Cons: It doesn't have some of the most important functions a pet sitter needs to run the business.

Overall: Easier to communicate with clients.

K9 Perceptions

Oct 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can see all my staff clock in and out.

Cons: I'd like the staff to clock in and out with out me have to add a time sheet.

Overall: We all love the company, everyone can add notes, owners and I can see what the staff is up to.

Hello

Oct 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The invoicing and schedules are all in the same software. Makes it easier

Cons: It would have been a little better if it were an app. A little confusing at times.

All in one, all in one place

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that within one program my client data base, scheduling, billing, and website are all managed. After having used three different programs to run my business , it was refreshing to learn that HappyGoMobile was all I'd need to run a professional business.

Cons: I haven't come across any feature that fits this criteria. I'm not displeased in the least bit by any feature.

Review for HGM

Aug 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The invoice system seems pretty simple.

Cons: Not being able to text clients. Most of my clients don't check their personal email until their work days is over.

Overall: It's pretty complicated to use. Too many unused functions for a simple dog walker.