# Phabricator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Phabricator the right IT Project Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177802/Phabricator/reviews --- Phabricator 4.1 (17) [View alternatives](https://www.capterra.com/p/177802/Phabricator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Phabricator Ease of use 4.1 Customer Service 3.7 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark D. Principal Architect Information Technology and Services Used the software for: 2+ years ### "Phabricator is the best hands down" October 28, 2020 5.0 Super useful software, that's really well built with the option to make it more serious or leave little developer quips in. Pros Phabricator makes it really easy for you to move from setup to creating tasks and projects. It's secure, open source, multi-functional and honestly just amazing. Cons Not all the features are available right away, so it does require a little configuration to ensure it works the way you want it to. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) Reason for choosing Phabricator Staying with Bugzilla wasn't really an option, while fully functional it does have some notable short-comings, kan-ban boards being just one of them. JIRA is just too complex a product in my opinion, plus it can become frustratingly slow. Switched from [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) When I learned that Facebook uses Phabricator internally, I knew there must be a reason so I tried it out and never looked. Review Source ER Earlie R. Dayforce Support Analyst III Human Resources Used the software for: 6-12 months ### "Better than Github" March 30, 2021 5.0 Definitely a great experience. I would recommend Phabricator to all my friends who work in different industries. Pros I really like the interface of Phabricator. It's definitely user friendly. Cons The search engine can be improved when searching for this. Switched from [GitHub](https://www.capterra.com/p/129067/GitHub/) Company switched from Github to Phabricator. Cost effective. Review Source VR Verified Reviewer Line Producer & Sysops Admin Computer Games Used the software for: 2+ years ### "A powerful tool that needs fine tuning" August 1, 2019 3.0 I'm happy with the solution, but I sometime feel frustrated not being able to address/find proper solutions to what seems to be simple/common situations for this kind of tool Pros Phabricator is an easy to implement and free tool, that can be used as a task/bug manager/tracker. It's pretty versatile and offers various pre-installed tools/plugins, with a lot of possible parameters to play with in order to create Projects, related tasks and link this to your repository solution (we are using Git). It offers the possibility to work with lists or board (kan-ban style), it has a free sprint plug-in that allows to Phabricator to be used as a scrum tool. Being free and stand-alone, it allows integrators/developers to come up with their own scripts and/or plugins. Cons It's a bit confusing at first, since the information can be presented in different style, at different places and, therefore, can be interpreted in different ways. The development is slow and a lot of features requested by paying customers as much as free users seem to take a long time before being addressed. It's understandable but could be a downer for potential users. The community behind it is not as active as other solutions, so finding a solution to your problem could take time and effort. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Free and open Review Source SAA Srinivasa Ashok A. Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Phabricator is phab....it's simply awesome" December 2, 2022 4.0 I mostly use phabricator on Post-release of applications and also project management with front-end and back-end developers. The application sets the importance of my use case and can go deeper in thought. It made my decision-making capacity easier. Pros 1) Creating tasks with the roadmap2) Ticket management with active repositories3) Diffusion4) Tasks assignment5) project management with larger dev team Cons 1) Can develop the best user interface2) rarely they update the software Review Source RB Rijn B. Software Engineer Computer Software Used the software for: 2+ years ### "Must have if use monorepo" February 3, 2022 5.0 Pros Phabricator is a great tool for medium to large company. It provides everything need for a large group of engineers and is perfect for monorepo. Cons It doesn't have a good per-repo permission control or customization. Review Source JS Justin S. DevOps Engineer Computer Software Used the software for: 2+ years ### "Maximal pain for minimal gain" March 16, 2021 2.0 For a free service, Phabricator is okay, but realize that Phacility, its parent company, is largely a one-man show. I wouldn't entrust my company's productivity to something with that sort of "bus factor." Be aware that if you \*are\* using Phabricator because it's free, Phacility doesn't respond to any feedback from you. Which I suppose is fair, given that it has to make money somehow. I have trouble thinking of reasons to use Phabricator over integrated platforms like GitLab (and even GitHub) that offer a more comprehensive, more thoroughly documented, more robustly backed experience. Pros Phabricator is entirely open source, so there's no need to worry about licensing fees. It supports multiple version control systems, which may be helpful in mixed environments. Its rule engine for notifications, Herald, allows us to set up complex notification schemes based on specific criteria. Cons I have fundamental problems with the way that Phabricator is designed. First, Phabricator is deployed as a Git repository and extensive amounts of manual setup. No easy deployment and upgrades for you! GitLab, which is a significantly bigger project, can be deployed as a single Linux package. This wouldn't be so painful if Phabricator's documentation was up to snuff, but it isn't. There are many aspects of Phabricator that are entirely undocumented. Phabricator relies on users using Arcanist, a PHP-based client-side tool that wraps around version control commands. PHP? And no packages? Really? While ostensibly designed to make code review easier, it basically just ends up complicating everything because nobody who comes in has ever worked with it. Phabricator's interface is incredibly confusing. It tries to be cute by assigning creative names to different services, but they're so confusingly named that new hires often have no idea what a service is actually for. Because it isn't an integrated platform like GitHub or GitLab, it doesn't provide the same sort of experience as these services. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 2+ years ### "Phabricator - Full featured Diff Reviews" March 16, 2021 4.0 Pros Its not just the diff being reviewed, its wrapped between all the contextual info as well. - Phabricator does a great job surfacing all the information like passing/failing tests - Your git stack is avaialble as part of the diff review, lets you see how the feature is evolving As close to pair programming as it gets at a distance. Cons The setup can be a bit complicated given you want to host your codebase on the web. To take full advantage of a CI features, you'll wire up the unit tests and deployment machines to test each diff and how it affects the big picture. Review Source VR Verified Reviewer Senior Developer Internet Used the software for: 6-12 months ### "Esy development, old techniques" September 22, 2022 5.0 Pros I started iwth this to handle several projects and host several application, it was easy to install and configure Cons No longer maintened, it has an old structure and not enough new features implemented by competitors Review Source RB Ravi B. Software Engineer Computer Software Used the software for: 2+ years ### "My favourite code review too" September 17, 2020 5.0 Overall, I have enjoyed phabricator more than any of the alternatives I have used — it makes code review feel intuitive and lightweight; and integrate it in my daily workflow. Pros The ability to view code side-by-side; intelligent diff calculation; macros make reviewing fun; simple, intuitive and easy to understand state machine for the commit Cons Features outside of code review and browsing code are quite rudimentary, and as a result I end up using other tools for task management, etc. Review Source Ahmad A. Associate QA Engineer Computer Software Used the software for: 1-2 years ### "No live update make this tool frustrating " August 29, 2018 3.0 Pros Works very smooth and has little to no issues performance wise Cons UI is meh, no auto refreshes or auto updates on boards make it frustrating. I have to manually refresh the page in order to see comments on tickets Review Source PA Pranav A. Software engineer Computer Software Used the software for: 2+ years ### "Simple and efficient" August 6, 2020 4.0 It's been good. Has most things in one tool (tasks, project management, code review, code explorer, paste bin etc). Pros It's simple. Things work well within the system. You can refer objects by just their ids. Code review is easy. Task and project management is simple Very good command line support Cons I love it. The only thing that others may not like is that it's not as full featured as JIRA. But that may be a feature Review Source VR Verified Reviewer Expert Telecommunications Used the software for: 2+ years ### "A fantastic way to improve product and process areas. " March 16, 2021 5.0 Pros I loved that I was able to escalate issues with local geographic issues to a global team. Cons The CX is not the best if you're outside of a software engineering position. But it helped improve processes in a global company for me. Review Source VR Verified Reviewer Controller Real Estate Used the software for: 1-2 years ### "For Engineers" January 7, 2020 3.0 I avoided having to use it if at all possible and am glad we moved to Trello Pros We used this software to help our company get organized with ordering supplies and keeping up with employee needs. Cons It was not easy to use. The engineers found it very useful for their flow, but regular employees had a hard time navigating and understanding how to make requests using the system Review Source Brian B. Streamer Computer Games Used the software for: 1-2 years ### "best tool to use for Tech stacks" March 16, 2021 5.0 Pros Phabricator has such a large array of tools for coding I can test everything inside their suite. Cons I haven't had any major issues using phabricator to work with my code and the fact that is free and open-sourced means fewer updates on the program itself. Review Source VR Verified Reviewer Manager II, Growth Marketing Internet Used the software for: 2+ years ### "go-to change management tool" March 16, 2021 4.0 Pros easy to use great open source option for code submission and review tool for code changes and approval processes Cons github has a free trial for sampling the software and has beeter infrastructure automation offerings Review Source JW Jonathan W. IT Consultant Information Technology and Services Used the software for: Less than 6 months ### "Engineers" December 25, 2019 4.0 It's a good product to have all of the bug reports in one place. Pros Good tool for users to contact and work with Engineers. Since Engineers might be staring at lines of code for hours, they will be slow to respond to emails. This is a good tool to contact them. Cons It looks very dated. It can be very hard to maneuver around if you are not familiar with the interface. Review Source REP Rodrigo Ernesto P. Q&A Test Manager Insurance Used the software for: ### "null" December 3, 2018 4.0 Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.