Who Uses This Software?

Communication Service Providers and Telecommunication Businesses that wish to drive sustainable growth in today's competitive marketplace.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Enghouse Networks
  • enghousenetworks.com/
  • Founded 1984
  • Canada

About Workflow & BPM

Enghouse Networks Workflow & BPM is an innovative business process management tool that allows companies to define, manage and automate provisioning and fulfillment. With Workflow BPM, clients can standardize customer response for every scenario. Using the Workflow design studio, clients can improve fulfillment intervals, automate service activation, porting and database updates, instantly respond to customer changes and expedite trouble tickets exactly how their business demands require.


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Workflow & BPM Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Task Management
  • Workflow Configuration

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