# Student Support Time Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Student Support Time Software - reviews, pricing plans, popular comparisons to other K-12 products and more.

Source: https://www.capterra.com/p/177807/Student-Support-Time/

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# 

 Student Support Time Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Student Support Time

## What is Student Support Time?

Student Support Time is a complete solution for academic intervention and enrichment programs. It allows teachers and administrators to easily schedule, notify, and track targeted student support sessions and allows students to self select enrichment programs. Student Support Time reduces the cost and difficulty of administering enrichment and intervention program.

## What is Student Support Time used for?

[K-12](https://www.capterra.com/k-12-software/)[Student Engagement Platform](https://www.capterra.com/student-engagement-platform-software/)[School Management](https://www.capterra.com/school-administration-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$1000

Flat Rate, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Student Support Time?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://studentsupporttime.com&name=Student Support Time)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Student Support Time

4.8 (20)

VS.

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting Price

$1000

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (20)

Ease Of Use

4.3 (164)

Value For Money

4.9 (19)

Value For Money

4.2 (150)

Customer Service

5.0 (20)

Customer Service

4.3 (156)

## Student Support Time alternatives

[3.0 (2)](https://www.capterra.com/p/205391/Blackbaud-SIS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

50%

of reviewers

rated it above 4 stars

[4.7 (83)](https://www.capterra.com/p/149259/Teach-n-Go/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[Edficiency](https://www.capterra.com/p/203925/Edficiency/)

[4.9 (45)](https://www.capterra.com/p/203925/Edficiency/reviews/)

Starting price

$1285.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203925/Edficiency/)

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

[4.5 (477)](https://www.capterra.com/p/127097/iClassPro/reviews/)

Starting price

$139.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/127097/iClassPro/)

## FAQs about Student Support Time

Overview

### Which roles and teams benefit most from Student Support Time?

Student Support Time is most used by school leaders, including assistant principals, principals, associate principals, and deans, who manage intervention schedules, staffing, and student support planning. Teachers, instructional coaches, digital learning coaches, and coordinators rely on it to organize enrichment time, track interventions, and improve academic support workflows.

Answer based on 20 reviews

Overview

### What company size and industries is Student Support Time built for?

Student Support Time is for high school and middle school administrators, mainly at small organizations, which make up 75% of reviewers, and in Education Management, which accounts for 80%. It also serves midsize and enterprise institutions, plus E-Learning and Primary/Secondary Education teams, especially for K-12 programs.

Answer based on 20 reviews

Features and Usability

### What are the key features of Student Support Time?

Student Support Time offers attendance tracking, time tracking, and leave tracking for monitoring student support activity. It also includes class scheduling, calendar management, and an event calendar for planning. Communication management, alerts/notifications, progress reports, reporting/analytics, and student group management support district and K-12 coordination.

Getting Started and Support

### What training and onboarding options does Student Support Time offer?

Student Support Time provides in person training, live online sessions, webinars, and documentation. In person training supports face-to-face guidance, live online sessions allow remote instruction, webinars present scheduled group learning, and documentation offers written reference material for self-paced review and later consultation.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Student Support Time offer?

Student Support Time provides 24/7 live rep support. Users describe the support as quick, helpful, and easy to work with, with one reviewer noting especially fast replies and another saying the customer support is among the best they have seen.

Answer based on 3 reviews

## Features

AI summary

Based on 1,314 K-12 reviews

Capterra data shows that buyers of K-12 software rank the following features as their top priorities:

-   **Attendance Tracking** (**49%** of reviewers rated this feature as critical)
-   **Reporting & Statistics** (**41%**)
-   **Class Scheduling** (**39%**)

Student Support Time includes **Attendance Tracking** and **Class Scheduling**, giving school teams the tools to monitor student presence and organize instructional time more effectively. However, it does not include **Reporting & Statistics**. By supporting **Attendance Tracking** and **Class Scheduling**, the product helps businesses and school staff keep daily operations organized, maintain accurate attendance records, and coordinate class timetables more efficiently.

Attendance Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Class Scheduling

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Schedule in-person or online classes

Communication Management

4.9 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Reporting/Analytics

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Alerts/Notifications

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Student Group Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Curate interest-based student communities, promote their creation, and encourage student participation

Student Support Time 14 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Schedule in-person or online classes

Manage and track all internal and external communication conducted via calls, email, text, or chat

A list of events with their respective dates

Software designed for kindergarten through 12th grade schools

Manage and track employee attendance

Online calendar of upcoming events/activities viewable to members and visitors

Document and report the progress of ongoing projects

View and track pertinent metrics to find patterns and gain insights from data

Software designed for school districts

Curate interest-based student communities, promote their creation, and encourage student participation

Measure and track time including hours worked and paid time off (PTO)

Get Advice

We can help you find the software with the features you need.

Features

4.8 (20)

4.8

Based on 20 reviews

## Pricing

Value for money

4.9 (19)

Free Trial

Basic

$1,000

Flat Rate,Per Year

Value for money

4.9 (19)

4.9

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (20)

5.0

Based on 20 reviews

## User reviews

Overall rating

4.8

Based on 20 reviews

Filter by rating

5(16)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

Jessica B.

Assistant Principal

Education Management

### "Great Resource to Manage any out of class time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2022

Absolutely love this program, and not sure how we would do much of what we are able to do without this software.

Pros

Super easy to manage and navigate, with great support when you get lost. Covers all of our out of class time - WIN, study halls, resource centers, and advisory time. Huge plus is the access to Parent Conference scheduling, all of the student's teachers in one place and navigating all of the scheduling easily.

Cons

Doesn't directly link to our SIS system but we managed to figure out a work around.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Naida G.

Associate Principal

Education Management

### "Intervention Time Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2022

Excellent.

Pros

I greatly appreciate working with Student Support Time directly to understand the software and customize it to our needs. Communication was always timely and supportive. The software itself has so many features and has been a game changer in starting a flexible schedule for intervention time at our high school. It is seamless with our student data information and the fact that it communicates with all stakeholders is key. We used it for intervention flexible scheduling, hall passes and special spaces like our prayer space and alternative lunch space. I am looking forward to using even more of the options in year two!

Cons

Every idea that our staff had for how to make this software work better for us was easy to customize. There are no cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Ryan C.

Principal

Education Management

### "A Great Tool for Managing Flexible Time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 27, 2022

Pros

We use Student Support Time for a flexible period in our day that we call MyTime. It is super easy for both students and staff to use and helps us manage where all of our students will be during that time. We also love that if we have ideas or anything that needs trouble shooting we are able to get help right away.

Cons

We have felt very supported and if we have ideas to improve or things that we want they are quick to make that happen for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BJ

Benjamin J D.

SST Coordinator - Tech Integration Specialist

E-Learning

### "Personalized Learning is not possible without Student Support Time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2022

See the cons response. Absolutely amazing experience and their support and program is a game changer and a critical piece to the evolution of education.

Pros

We can deconstruct the bell schedule and completely rethink education. As we shift towards more learner driven, personalized learning, this is the most concrete tool that allows dynamic daily scheduling that also pairs with management of students engaging in that schedule. Students being able to log in each day, see what they've already been requested for, and create their daily schedule helps them buy into learning, have a hand at crafting their experiences, and serves as a concrete organizer for their day. teachers can input their schedules weeks in advance which is great for long term targeted services or offerings can be created on the fly to meet the needs of our students. Each offering has a type that helps students know if the offering is required, optional, or a choice activity which helps our group (7-9th) know where to put their focus. The attendance piece is a game changer as we could not accurately gauge attendance throughout the school day using our old system and SST allows us to take multiple engagement points as well as pull reports to see who has attended what for social emotional and academic wellness.

Cons

That I didn't have it sooner? Any modifications or changes that we thought of have been made by Sheri and the SST team. I cannot stress enough how amazing it is to have someone who responds quickly and makes changes to the program to meet our needs in such remarkable timing. Other LMS support take days and rarely come up with a concrete response, let alone offering to make changes asked.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reasons for choosing Student Support Time

We did not see anything out there that has the level of simplicity (good simplicity, think iPhone v Android), flexibility, helpful features, and student ease of access.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tim H.

Principal

Education Management

### "Student Support Time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2022

Although we have yet to use Student Support Time as we intended due to the pandemic, it has been flexible enough to meet our changing needs during the pandemic. We've always had great customer service when needed.

Pros

Student Support Time fulfilled our need of a quick and easy all in one solution to schedule flexible time for extra support for our high school. The product is easy to set up and use offers great ways to communicate with parents and students and is inexpensive.

Cons

For our uses of Student Support Time here are no cons.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BM

Bruce M.

maed9401@isd194.org

Primary/Secondary Education

### "Thank You Student Support Time!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2022

The transition from our previous system to Student Support Time went incredibly smoothly for everyone as SST is intuitive and easy to use. Customer support was quick and helpful. We were thankful to be able to use SST as a trial and discover all of the ways it would support our intervention time. Due to the software features and the customer support, we will now be moving away from our previous system and will use SST.

Pros

Ease of use for all (administrators, teachers, students). The interface is clean and intuitive. Even the least tech savvy teachers and students were able to navigate SST without much trouble.

Cons

There were some glitches that showed up during our last 2 sessions - students appeared in more than one teachers' offering (or twice in a teacher's offering), some of the scheduled tasks ran at an unusual time.

Reasons for choosing Student Support Time

It was recommended to us and after we tried it were pleased with its performance and the support we received before and during implementation.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NF

Nicholas F.

Instructional Coach

Education Management

### "North High Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2022

Positive! We had a bit of a learning curve but I think it truly made things easier.

Pros

I love it's simple design; makes training for students and staff easier. I like how we are able to customize it for our school needs.

Cons

Wish there was an easier way to pull reports into google, but cvs is still great.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TJ

Tami Jo C.

Assistant Principal

Education Management

### "Student Support Time Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2022

Pros

Easy to use and the customer support for this software is excellent!

Cons

Nothing comes to mind at the present time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PH

Pamela H.

Assistant Principal

Education Management

### "Student Support Time Use "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 14, 2022

It has been bery positive. My \[SENSITIVE CONTENT\] is completely on top of things and answers (it seems) at all times, day or night.

Pros

We utilize this program for a tutoring time during an academic school day. The students can sign up to see a teacher or teachers can request to see students 2 - 3 times per week. The reporting, though fairly general is very helpful.

Cons

The reports are very general, and as much as I try I cannot seem to find how to drill down for attendance - I think I need more training.

Reasons for choosing Student Support Time

I did not choose the program -

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CB

Coss B.

Assistant Principal

Education Management

### "Intervention and hall pass game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2022

Pros

The flexibility of the software to create the features specific to individual building needs is critical. The response and capacity of the programmer to build tools are hard to come by in the application space. We have been able to be responsive to stakeholder feedback and fully integrate the application school-wide in a short period of time.

Cons

Occasionally user profiles will be deactivated after or during an update. This can cause some delays in being able to use the system. Reactivation is easy, however, and most users are able to be reactivated immediately.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/177807/Student-Support-Time/reviews/)

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