--- title: "Checkr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Checkr Software - reviews, pricing plans, popular comparisons to other Background Check products and more." source_url: "https://www.capterra.com/p/177814/Checkr/" page_type: "product" language: "en" --- # Checkr Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Checkr ## What is Checkr? Checkr provides fast, compliant background checks designed to help companies hire efficiently at scale. From criminal searches and MVR checks to employment and education verifications, Checkr covers the screenings teams need to make confident hiring decisions. The platform automates key steps in the process—from candidate invitation and document collection to adjudication—reducing manual work and speeding up turnaround times. Built-in compliance tools help teams stay aligned with evolving regulations, while customizable workflows ensure consistency across hiring programs. Checkr integrates with leading ATS platforms and delivers a simple, mobile-friendly candidate experience that improves completion rates and reduces drop-off. With real-time status updates and reporting, hiring teams gain visibility into their pipeline and can continuously optimize their screening process. ## What is Checkr used for? [Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/) Overall rating Based on 304 user reviews Reviews sentiment Positive 91% Neutral 1% Negative 8% Pros & cons Effortless navigation and setup Seamless HR and ATS integration Unresponsive customer service experience Starting price $29.99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Checkr alternatives Highest Rated [4.9 (4,311)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (1,397)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/276237/AssureHire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177814/Checkr/alternatives/) ## FAQs about Checkr Overview ### What problems does Checkr solve? Checkr solves slow, manual background screening by automating requests, status tracking, re-check reminders, and report delivery inside ATS, HRIS, payroll, and church management systems. HR teams, recruiters, onboarding staff, and volunteer coordinators benefit by avoiding duplicate data entry, switching between tools, delayed hiring, and insecure handling of sensitive information. Answer based on 184 reviews Overview ### Which roles and teams benefit most from Checkr? Checkr is most used by HR teams, recruiters, talent acquisition managers, and business owners who need to run background checks quickly and keep hiring moving. Administrators and office staff use it to manage screening workflows and records, while executives and nonprofit leaders rely on it for compliant, efficient candidate vetting. Answer based on 304 reviews Overview ### What company size and industries is Checkr built for? Checkr serves small businesses most often, at 66% of reviewers, with the strongest industry presence in Religious Institutions at 15%. It is positioned for mid-market and enterprise hiring at scale, and reviewer use also appears in Non-Profit Organization Management at 7% and Consumer Services at 5%, mainly for background checks. Answer based on 304 reviews Features and Usability ### What are the key features of Checkr? Checkr includes core background screening tools like criminal history verification, employment and education verification, and drug screenings. Differentiating features include API access and HRIS or ATS integrations, plus automation for candidate invitations, status tracking, real-time notifications, and report management that support faster hiring and onboarding workflows. Answer based on 176 reviews Integrations ### Which third-party tools and platforms does Checkr integrate with? Checkr integrates with Planning Center, Paylocity, Greenhouse, Lever, Workable, Gusto, Zoho Recruit, and BambooHR. Reviewer mentions center on hiring and HR systems, while the official catalog indicates over 100 integrations overall, including platforms such as Bullhorn, Ashby, Dayforce HCM, Deel, and CEIPAL ATS. Answer based on 109 reviews Getting Started and Support ### What training and onboarding options does Checkr offer? Checkr provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for setup and feature review, and videos provide self-paced walkthroughs for common tasks and workflows. Answer based on 4 reviews Getting Started and Support ### What customer support options does Checkr offer, and how do users rate the experience? Checkr offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and able to resolve setup or report questions quickly. However, others report slow replies, difficulty reaching a live person, and frustrating delays or unresolved billing and implementation issues. Answer based on 77 reviews Security ### How does Checkr handle data security and access control? Checkr uses a secure online system to collect candidate information directly, send information securely, and integrate background checks with existing profiles while keeping personal data out of internal hands. Reviewers also mention frequent password changes and multiple login credentials as access hassles, plus slower manual Social Security verification and no international checks. Answer based on 19 reviews Background check ### How well does Checkr handle background checks? Checkr makes background checks easy to run, manage, and review for most hiring teams. HR staff, recruiters, and small business teams often value the clear interface, broad screening options, and ATS or HRIS connections, though some users report pricing surprises, occasional delays, and limited visibility when a check takes longer than expected. Answer based on 176 reviews ## Who uses Checkr? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effortless navigation and setup 98% positive reviews out of 110 Most reviewers find ease of use important, noting intuitive navigation, simple setup, and minimal training required. Steve G. Pastor, 2 - 10 employees. "The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database." Unresponsive customer service experience 45% negative reviews out of 62 Some users report customer support is difficult to reach, slow to respond, and rarely resolves issues promptly. Michael R. Owner, 11 - 50 employees. "This coupled with their almost nonexistent customer service would make anyone lose their minds." Seamless HR and ATS integration 94% positive reviews out of 53 Most reviewers describe integrations as valuable, highlighting smooth connections with HR, ATS, and payroll systems. Consistently fast background checks 82% positive reviews out of 28 Most users report turnaround time is quick, enabling efficient workflows and reducing delays in hiring processes. Sara S. Director of HR, 51 - 200 employees. "Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there are occasional delays or hiccups, the support team is responsive, and the benefits far outweigh the challenges." ## Features AI summary Based on 709 Background Check reviews Capterra data shows that buyers of background check software rank the following features as their top priorities: - **Background Screening** (**54%** of reviewers rated this feature as critical) - **Identity Verification** (**50%**) - **Criminal History Verification** (**56%**) Checkr supports all three of the features reviewers value most: **Background Screening**, **Identity Verification**, and **Criminal History Verification**. Together, these capabilities help businesses confirm candidate identity, review criminal records, and complete screening workflows more efficiently, allowing teams to make informed hiring decisions with greater confidence. Background Screening 4.4 (95) 82.11% of 95 reviewers that rated this feature as important or highly important Checkr offers fast, thorough, and reliable background checks, letting you choose specific screening options. Users think the process is quick, results are clear, and the global reach is valuable, though some mention occasional inaccuracies and inconsistent customer support. Criminal History Verification 4.4 (31) 96.77% of 31 reviewers that rated this feature as important or highly important Verify an individual's arrest record through connection with a criminal database Employment Screening 4.2 (67) 70.15% of 67 reviewers that rated this feature as important or highly important Screen and verify candidates for professional roles Status Tracking 4.4 (54) 74.07% of 54 reviewers that rated this feature as important or highly important It gives you real-time visibility into background check progress, helping you follow up efficiently. Reviewers appreciate instant updates, easy tracking for both admins and candidates, and integrations with systems like Zenefits, though a few mention slow or unclear status updates. Data Verification 4.3 (59) 64.41% of 59 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Self Service Portal 4.7 (46) 69.57% of 46 reviewers that rated this feature as important or highly important With this capability, you let candidates and volunteers securely enter their own information, reducing your data handling. Reviewers appreciate how easy and intuitive the portal is, noting it simplifies onboarding and keeps sensitive data confidential. Checkr 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Checkr offers fast, thorough, and reliable background checks, letting you choose specific screening options. Users think the process is quick, results are clear, and the global reach is valuable, though some mention occasional inaccuracies and inconsistent customer support. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Criminal History Verification: Verify an individual's arrest record through connection with a criminal database - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Drug & Health Screenings: Monitor drug test samples taken for background checks - Education Verification: Verify an individual's educational past, including degree, training, or certification claims, among others - Email Reminders: Reminders sent via email - Email/Online: The method of requesting and completing tasks or providing/accessing information - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employment Screening: Screen and verify candidates for professional roles - Fraud Detection: Identify and prevent suspicious activity - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Mobile Access: Access software remotely via mobile devices - Online Applications: Ability to fill out and submit application forms on the web - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screening Services Integration: Screening performed by employees working for the vendor. Software functionality is offered on top of these services. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: With this capability, you let candidates and volunteers securely enter their own information, reducing your data handling. Reviewers appreciate how easy and intuitive the portal is, noting it simplifies onboarding and keeps sensitive data confidential. - Status Tracking: It gives you real-time visibility into background check progress, helping you follow up efficiently. Reviewers appreciate instant updates, easy tracking for both admins and candidates, and integrations with systems like Zenefits, though a few mention slow or unclear status updates. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (304) 4.5 Based on 304 reviews ## Pricing Value for money 4.4 (264) [View pricing plan details](https://www.capterra.com/p/177814/Checkr/pricing/) Basic+ $29.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search Essential $54.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search - Unlimited county criminal search Complete $89.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search - Unlimited county criminal search - Unlimited state criminal search - Federal criminal search Value for money 4.4 (264) 4.4 Based on 264 reviews ## Integrations [ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ HiPeople](https://www.capterra.com/p/211940/HiPeople/)[ Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (254) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (254) 4.2 Based on 254 reviews ## User reviews Overall rating 4.5 Based on 304 reviews Filter by rating 5(230) 4(47) 3(3) 2(6) 1(18) Mentioned topic Sorted by most recent AN Anonymous User Human Resources Business Partner Financial Services ### "JazzHR for the WIN 2026" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 31, 2026 Checkr has been one of the best tools we've used in terms of onboarding employees. We have it hooked into our HRIS system, as well as using it on your actual website. I've been able to edit our packages to fit our needs as well as adding reference checks which has been great! Pros Functionality and ease of use. The reference check feature has helped my department by saving time making phone calls. The packages are easy to edit and customize for our needs. The details provided for each candidate is great, in addition to being able to download this record. Cons Nothing comes to mind. There hasn't been an issue using Checkr since I started at this organization almost 3 years ago. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 1, 2026 Thank you for the kind words and for being with us for almost 3 years! We're so glad Checkr has been a smooth part of your onboarding process. -Ethan Checkr Support DB Delicia B. HR Supervisor Non-Profit Organization Management ### "Checkr Overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 August 4, 2026 Overall Checkr is easy to use and a self explanatory system. We have run into a few problems when it comes to billing and administrative pieces. Pros I love the fact that the candidates enter their own information for the background check. That eliminates the time the employer has to take to enter all of the information for each candidate. I also love how detailed the the background report is. Cons I do not like the fact that Chcekr at times uses a third party to complete the background pieces but charges the client for them utilizing the third party. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2026 Thank you for sharing this, Delicia! We hear you on the billing side, specifically being charged for third-party verification work without clear notice upfront. That's valuable feedback on pricing transparency, and we've shared it with our team, along with your broader note on billing and administrative pieces. We're also glad self-service candidate entry and the level of detail in our reports have saved your team time. Thanks for taking the time to write this! Melissa B. neuropsychologist Hospital & Health Care ### "Worst experience " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 2, 2026 Terrible. I am now being charged more than double for an extremely simple background check. Customer service just told me Too Bad we can charge any extra fees we want. Pros interface seemed easy and I thought I was building a custom background check bundle but apparently the charges were not what i signed up for. Cons Worst customer service experience. I wanted to do a background check on a new hire.It let's you build a package or what you want done. So, I built one for $160. Then I get a bill for $414 because there is a "passthrough fee" or more than the entire package I thought I was buying- so this is costing more than double what I agreed to. Be warned!!!!!!! Alternatives considered [GoodHire](https://www.capterra.com/p/154690/GoodHire-Background-Checks/) Reasons for choosing Checkr It seemed easy to use and could do what i needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tyra O. People Operations Specialist II Computer Software ### "One of My Favorite Tools-- Never Lets Me Down! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 I have absolutely loved Checkr since I started using them over five years ago. I'm immensely satisfied with their product offering! Pros I love how seamlessly Checkr integrates with my ATS to make hiring and onboarding a breeze. They are so dependable. I trust them to keep our candidate personal data safe. They are so thorough in their searches, and I feel like the tool is super intuitive and easy to pick up and learn. We have only needed to use customer support a few times, but each time has been a very pleasant experience; their team is speedy, respectful, and super knowledgable. Their entire background check process is so easy for our internal team to initiate and manage, and also very quick and painless for our new hires. Cons The only thing that I could possibly say about Checkr that counts as an area of improvement is that their international background checks can take up to two weeks or more. That has rarely happened, but it can get in the way of onboarding. This comes with the territory. Again, very, very rare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Firm Administrator Accounting ### "Reliable response and Readable Reports!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I use Checkr for background screening of new employees. Our needs are fairly basic criminal and background clearance for employment. Pros The ease of use is the best part of Checkr. They provide a good overview of the background checking options so you can determine what you need. Reports are good with the results nicely summarized. Cons There are some features I have never tried because they charge. I would like a chance to try some of the other search options without incurring a fee, to determine usefulness. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alexandra V. People Business Partner Warehousing ### "Checkr - Streamlined Background Checks " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 6, 2026 Pros Checkr has drastically streamlined our background check process and created efficiency across our hiring. The process went from over a week with our prior provider, to sometimes hours with Checkr. Candidates have shared a positive experience with the platform, and results come back quickly. The system integrates with our HRIS, allowing us easy access to requesting the background check directly from Recruiting. The cost is comparable to other platforms, and the customer service is quick. Cons Checkr has so many positive qualities - the only thing that I wish was different would be to have a dedicated account manager with a phone number or email to contact. Their customer service is through scheduled office hours or through chat. Both are useful, but sometimes it would be easier to send a quick email or call a dedicated resource. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Brenda A. Director of Human Resources Human Resources ### "Background Checks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Overall, the experience has been great. We were able to customize packages which makes it easier for us to do our jobs. Pros I work for a private preschool, and Checkr helps us with preliminary background check for higher level positions. Cons n/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Heather F. HR Generalist Warehousing ### "A+ for Checkr" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 6, 2026 Overall, very good. Customer service has also been great to work with and always responds in a reasonable time. Pros Ease of use - the platform makes it easy to see the full list of candidates right on the home screen. Just a click to see the report. Cons I only utilize Checkr for background checks, so it's hard for me to speak to cons since I'm not utilizing every resource the platform offers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robin L. Vice President of Human Resources Wholesale ### "Automate Background Checks - One simplified solution! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 3, 2026 Overall, very pleased with the product. It is user friendly and can be tailored to meet your specific needs. Pros One simplified solution for managing all of our pre-employment and post-accident screening needs. It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry. Cons Not a fully integrated solution. Must login into the 3rd party site to retrieve results and download report to upload into HRIS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Amber W. VP of People Operations Non-Profit Organization Management ### "Top Choice for Background Screenings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 I've used Checkr as an integrated background check partner with two HCM's and as a stand-alone when one system stopped supporting the integration. I believe it's the fastest and most user-friendly system and it comes at an affordable price. Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process regardless of integration. Pros Checkr seamlessly integrates with our HCM system, providing a quick, easy, and efficient onboarding process. Cons Prior to this integration, we were using Checkr as a standalone background check system and occasionally the checks would cost more than anticipated. Switched from [HireRight](https://www.capterra.com/p/100993/HireRight/) Integration with HCM, providing a seamless onboarding experience Alternatives considered [Verified First](https://www.capterra.com/p/172253/Verified-First/) [Smarthires](https://www.capterra.com/p/10034387/Smarthires/) [Certn](https://www.capterra.com/p/202028/Certn/) [ClearChecks](https://www.capterra.com/p/10027558/ClearChecks/) Reasons for choosing Checkr Price, value, trust, ease of use, and integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177814/Checkr/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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