# Checkr Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Checkr Software - reviews, pricing plans, popular comparisons to other Background Check products and more. Source: https://www.capterra.com/p/177814/Checkr --- # Checkr Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Checkr ## What is Checkr? Checkr provides fast, compliant background checks designed to help companies hire efficiently at scale. From criminal searches and MVR checks to employment and education verifications, Checkr covers the screenings teams need to make confident hiring decisions. The platform automates key steps in the process—from candidate invitation and document collection to adjudication—reducing manual work and speeding up turnaround times. Built-in compliance tools help teams stay aligned with evolving regulations, while customizable workflows ensure consistency across hiring programs. Checkr integrates with leading ATS platforms and delivers a simple, mobile-friendly candidate experience that improves completion rates and reduces drop-off. With real-time status updates and reporting, hiring teams gain visibility into their pipeline and can continuously optimize their screening process. ## What is Checkr used for? [Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/) Overall rating Based on 301 user reviews Reviews sentiment Positive 91% Neutral 1% Negative 8% Pros & cons Effortless navigation and usability Seamless HR and ATS integrations Unresponsive customer service experience Starting price $29.99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Checkr alternatives Highest Rated [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/276237/AssureHire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) [4.0 (30)](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) [HireRight](https://www.capterra.com/p/100993/HireRight/) [3.8 (21)](https://www.capterra.com/p/100993/HireRight/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100993/HireRight/) [View all alternatives](https://www.capterra.com/p/177814/Checkr/alternatives/) ## FAQs about Checkr Overview ### What problems does Checkr solve? Checkr solves slow, manual, and disconnected background screening by embedding checks into ATS, HRIS, payroll, and church management systems, reducing duplicate data entry, extra logins, and insecure file handling. HR teams, recruiters, onboarding managers, and volunteer coordinators benefit from faster turnaround, clearer tracking, automated rechecks, and simpler candidate communication. Answer based on 182 reviews Overview ### Which roles and teams benefit most from Checkr? Checkr is most used by HR teams, recruiters, talent acquisition leaders, and business owners who need fast, compliant background checks during hiring. Operations administrators and office staff use it to streamline onboarding paperwork, while executives and directors rely on it to reduce hiring delays, manage risk, and support workforce growth. Answer based on 301 reviews Overview ### What company size and industries is Checkr built for? Checkr is used most by small businesses at 66%, with Religious Institutions leading reviewer industries at 16%. It serves mid-market and enterprise companies hiring at scale, and reviewer data also shows use across Non-Profit Organization Management at 7%, Consumer Services at 5%, and enterprises at 20%. Answer based on 301 reviews Features and Usability ### What are the key features of Checkr? Checkr includes core background screening features like criminal history verification, employment and education verification, drug screenings, and candidate status tracking. Differentiating features include ATS and HRIS integrations, API and webhooks, automated candidate invitations, real-time notifications, and report management tools that support faster hiring and onboarding workflows. Answer based on 175 reviews Integrations ### Which third-party tools and platforms does Checkr integrate with? Checkr integrates with Planning Center, Paylocity, Greenhouse, Workable, Lever, Zoho Recruit, BambooHR, and Gusto. It supports over 100 integrations overall, spanning applicant tracking systems, HRIS, payroll, and church management platforms. Reviewer mentions most often confirm Planning Center and Paylocity as common connected systems. Answer based on 111 reviews Getting Started and Support ### What training and onboarding options does Checkr offer? Checkr provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation gives written reference material for self-paced use, and videos offer visual walkthroughs for reviewing features and steps as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does Checkr offer, and how do users rate the experience? Checkr offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and quick when resolving questions or onboarding issues. However, others report slow replies, difficulty reaching a live person, reliance on automated responses, and delays getting billing or account problems resolved. Answer based on 75 reviews Security ### How does Checkr handle data security and access control? Checkr uses a secure online system and secure email-based data collection so candidates enter personal information themselves, helping protect privacy. Reviewers also value automatic escalation to more detailed checks after a hit. Limitations mentioned include frequent password changes, multiple logins, lost emails from privacy filters, and delays during manual verification. Answer based on 18 reviews Background check ### How well does Checkr handle background checks? Checkr makes background checks easy to run, track, and manage for most hiring teams. HR staff, recruiters, and small business teams often like the clear reports, fast turnaround, and ATS or HRIS integrations, though some users mention occasional delays, limited status updates, higher-than-expected costs, and slower international screenings. Answer based on 175 reviews ## Who uses Checkr? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 269 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 269 reviews Human Resources 51% Human Resources 51% Administrative 14% Education & Learning 5% Customer Services & Support 5% Others 26% Top industries Based on 269 reviews Religious Institutions 37% Non-Profit Organization Management 20% Hospital & Health Care 20% Education Management 12% Other 11% ## Pros and Cons Effortless navigation and usability 98% positive reviews out of 109 Most reviewers describe ease of use as a major benefit, highlighting intuitive navigation and minimal training. Steve G Pastor, 2 - 10 employees. "The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database." Unresponsive customer service experience 45% negative reviews out of 60 Some reviewers describe customer support as difficult to reach, slow to respond, and lacking effective communication. Michael R Owner, 11 - 50 employees. "This coupled with their almost nonexistent customer service would make anyone lose their minds." Seamless HR and ATS integrations 94% positive reviews out of 53 Most reviewers indicate integrations simplify workflows by connecting smoothly with HR, ATS, and payroll systems. Fast and reliable results 82% positive reviews out of 28 Most reviewers find turnaround time quick, ensuring efficient hiring processes and timely background check completion. Sara S Director of HR, 51 - 200 employees. "Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there are occasional delays or hiccups, the support team is responsive, and the benefits far outweigh the challenges." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Background Screening 4.5 (93) 81.72% of 93 reviewers that rated this feature as important or highly important Checkr offers fast, thorough, and customizable background checks that help you make informed hiring decisions. Users think the process is reliable, easy to use, and provides clear, accurate results, with options for global screening and applicant engagement. Status Tracking 4.4 (51) 74.51% of 51 reviewers that rated this feature as important or highly important It gives you real-time visibility into the progress of background checks, helping you follow up quickly and keep everyone informed. Reviewers indicate tracking is simple, updates are instant, and integrations with Zenefits and ATS via API are helpful. Self Service Portal 4.7 (46) 69.57% of 46 reviewers that rated this feature as important or highly important With this capability, you let candidates securely enter their own information, reducing your data handling and keeping sensitive details confidential. Reviewers appreciate how easy and intuitive the portal is for both admins and users, making onboarding smoother. Employment Screening 4.2 (65) 70.77% of 65 reviewers that rated this feature as important or highly important Screen and verify candidates for professional roles Activity Dashboard 4.6 (58) 68.97% of 58 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Verification 4.3 (58) 65.52% of 58 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Checkr 38 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Creation, administration, and evaluation of assessments or tests Checkr offers fast, thorough, and customizable background checks that help you make informed hiring decisions. Users think the process is reliable, easy to use, and provides clear, accurate results, with options for global screening and applicant engagement. Software's ability to perform similar action on multiple similar files simultaneously Record candidates' information such as role, professional qualifications, experiences, skills or attributes Track and manage adherence to policies for any service, product, process, or supplier Verify an individual's arrest record through connection with a criminal database Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Monitor drug test samples taken for background checks Verify an individual's educational past, including degree, training, or certification claims, among others Reminders sent via email The method of requesting and completing tasks or providing/accessing information Process of familiarizing new employees with the company, their position, and responsibilities Screen and verify candidates for professional roles Identify and prevent suspicious activity Validating the identity of an individual or entity through verification of personal information or credentials Access software remotely via mobile devices Ability to fill out and submit application forms on the web Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Process used by hiring managers to get more information about a candidate by contacting previous employers Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Screening performed by employees working for the vendor. Software functionality is offered on top of these services. Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches With this capability, you let candidates securely enter their own information, reducing your data handling and keeping sensitive details confidential. Reviewers appreciate how easy and intuitive the portal is for both admins and users, making onboarding smoother. It gives you real-time visibility into the progress of background checks, helping you follow up quickly and keep everyone informed. Reviewers indicate tracking is simple, updates are instant, and integrations with Zenefits and ATS via API are helpful. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (301) 4.5 Based on 301 reviews ## Pricing Value for money 4.4 (261) [View pricing plan details](https://www.capterra.com/p/177814/Checkr/pricing/) Basic+ $29.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search Essential $54.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search - Unlimited county criminal search Complete $89.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search - Unlimited county criminal search - Unlimited state criminal search - Federal criminal search Value for money 4.4 (261) 4.4 Based on 261 reviews ## Integrations [ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ HiPeople](https://www.capterra.com/p/211940/HiPeople/)[ CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (251) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (251) 4.2 Based on 251 reviews ## User reviews Overall rating 4.5 Based on 301 reviews Filter by rating 5(230) 4(45) 3(3) 2(6) 1(17) Mentioned topic Sorted by most recent Tyra O. People Operations Specialist II Computer Software ### "One of My Favorite Tools-- Never Lets Me Down! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 I have absolutely loved Checkr since I started using them over five years ago. I'm immensely satisfied with their product offering! Pros I love how seamlessly Checkr integrates with my ATS to make hiring and onboarding a breeze. They are so dependable. I trust them to keep our candidate personal data safe. They are so thorough in their searches, and I feel like the tool is super intuitive and easy to pick up and learn. We have only needed to use customer support a few times, but each time has been a very pleasant experience; their team is speedy, respectful, and super knowledgable. Their entire background check process is so easy for our internal team to initiate and manage, and also very quick and painless for our new hires. Cons The only thing that I could possibly say about Checkr that counts as an area of improvement is that their international background checks can take up to two weeks or more. That has rarely happened, but it can get in the way of onboarding. This comes with the territory. Again, very, very rare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Firm Administrator Accounting ### "Reliable response and Readable Reports!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I use Checkr for background screening of new employees. Our needs are fairly basic criminal and background clearance for employment. Pros The ease of use is the best part of Checkr. They provide a good overview of the background checking options so you can determine what you need. Reports are good with the results nicely summarized. Cons There are some features I have never tried because they charge. I would like a chance to try some of the other search options without incurring a fee, to determine usefulness. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) I signed up for background checking through Indeed for Employers and that service ended so I switched to Checkr. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alexandra V. People Business Partner Warehousing ### "Checkr - Streamlined Background Checks " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 6, 2026 Pros Checkr has drastically streamlined our background check process and created efficiency across our hiring. The process went from over a week with our prior provider, to sometimes hours with Checkr. Candidates have shared a positive experience with the platform, and results come back quickly. The system integrates with our HRIS, allowing us easy access to requesting the background check directly from Recruiting. The cost is comparable to other platforms, and the customer service is quick. Cons Checkr has so many positive qualities - the only thing that I wish was different would be to have a dedicated account manager with a phone number or email to contact. Their customer service is through scheduled office hours or through chat. Both are useful, but sometimes it would be easier to send a quick email or call a dedicated resource. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Brenda A. Director of Human Resources Human Resources ### "Background Checks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Overall, the experience has been great. We were able to customize packages which makes it easier for us to do our jobs. Pros I work for a private preschool, and Checkr helps us with preliminary background check for higher level positions. Cons n/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Heather F. HR Generalist Warehousing ### "A+ for Checkr" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 6, 2026 Overall, very good. Customer service has also been great to work with and always responds in a reasonable time. Pros Ease of use - the platform makes it easy to see the full list of candidates right on the home screen. Just a click to see the report. Cons I only utilize Checkr for background checks, so it's hard for me to speak to cons since I'm not utilizing every resource the platform offers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robin L. Vice President of Human Resources Wholesale ### "Automate Background Checks - One simplified solution! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 3, 2026 Overall, very pleased with the product. It is user friendly and can be tailored to meet your specific needs. Pros One simplified solution for managing all of our pre-employment and post-accident screening needs. It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry. Cons Not a fully integrated solution. Must login into the 3rd party site to retrieve results and download report to upload into HRIS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Amber W. VP of People Operations Non-Profit Organization Management ### "Top Choice for Background Screenings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 I've used Checkr as an integrated background check partner with two HCM's and as a stand-alone when one system stopped supporting the integration. I believe it's the fastest and most user-friendly system and it comes at an affordable price. Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process regardless of integration. Pros Checkr seamlessly integrates with our HCM system, providing a quick, easy, and efficient onboarding process. Cons Prior to this integration, we were using Checkr as a standalone background check system and occasionally the checks would cost more than anticipated. Switched from [HireRight](https://www.capterra.com/p/100993/HireRight/) Integration with HCM, providing a seamless onboarding experience Alternatives considered [Verified First](https://www.capterra.com/p/172253/Verified-First/) [Smarthires](https://www.capterra.com/p/10034387/Smarthires/) [Certn](https://www.capterra.com/p/202028/Certn/) [ClearChecks](https://www.capterra.com/p/10027558/ClearChecks/) Reasons for choosing Checkr Price, value, trust, ease of use, and integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Erika P. HR Manager Legal Services ### "Best Background Check system I've ever used! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2026 Fabulous. They also have a great support system that you can ask questions, and they respond very quickly. One of my favorite systems to work with. Pros They are so easy to use/ user friendly, and their customer support rocks! There is no real learning curve, in my opinion. I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check. Cons Nothing so far! I've been using Checkr for a year now and do not regret changing from a previous provider! Also, this integrates well with Paylocity. Switched from [Enterprise Advantage](https://www.capterra.com/p/132359/Enterprise-Advantage/) switched to Paylocity and this is who they recommended Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VW Victoria W. HR Generalist Education Management ### "Wonderful Ones Stop Background and Reference Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 Checkr is a very user-friendly tool that can assist organizations in running background checks in compliance with federal, local and state laws. It can run everything from criminal background checks to educational and employment checks as well. Pros The system is very user friendly and is a one stop shop for all related background checks including MVR and Social Security checks. Cons Nothing, it offers everything necessary to run a variety of checks to be compliant with the various state regulations we have to follow. Switched from [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) The cost, variety of products and the user friendly software. Alternatives considered [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) Reasons for choosing Checkr The value and variety of tools to alleviate the burden of manual reminders, manual reference checks and manual education checks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jessica M. B. Director of People Non-Profit Organization Management ### "Checkr is so easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2025 Overall the experience has been good. The integration with Paylocity was simple. Requesting background checks outside of Paylocity's Recruitment module is very easy. Pros The convenience of the integration with our HRIS. The website is super easy as well. We get a bundkes package that is budget friendly and customizable. Cons I dont have any complaints. Checkr is great. We customized our package, and saved money. Its cost-effective and user friendly. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We wanted to integrate our background checks with our HRIS recruitment module. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177814/Checkr/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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