--- title: "Checkr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Checkr Software - reviews, pricing plans, popular comparisons to other Background Check products and more." source_url: "https://www.capterra.com/p/177814/Checkr/" page_type: "product" language: "en" --- # Checkr Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Checkr ## What is Checkr? Checkr provides fast, compliant background checks designed to help companies hire efficiently at scale. From criminal searches and MVR checks to employment and education verifications, Checkr covers the screenings teams need to make confident hiring decisions. The platform automates key steps in the process—from candidate invitation and document collection to adjudication—reducing manual work and speeding up turnaround times. Built-in compliance tools help teams stay aligned with evolving regulations, while customizable workflows ensure consistency across hiring programs. Checkr integrates with leading ATS platforms and delivers a simple, mobile-friendly candidate experience that improves completion rates and reduces drop-off. With real-time status updates and reporting, hiring teams gain visibility into their pipeline and can continuously optimize their screening process. ## What is Checkr used for? [Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/) Overall rating Based on 302 user reviews Reviews sentiment Positive 91% Neutral 1% Negative 8% Pros & cons Effortless navigation and usability Seamless HR and ATS integrations Unresponsive customer service experience Starting price $29.99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Checkr alternatives Highest Rated [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/276237/AssureHire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) [4.0 (30)](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) [HireRight](https://www.capterra.com/p/100993/HireRight/) [3.8 (21)](https://www.capterra.com/p/100993/HireRight/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100993/HireRight/) [View all alternatives](https://www.capterra.com/p/177814/Checkr/alternatives/) ## FAQs about Checkr Overview ### What problems does Checkr solve? Checkr solves slow, manual, disconnected background screening by automating checks inside ATS, HRIS, payroll, and church management systems. It reduces duplicate data entry, separate logins, lost records, and onboarding delays while improving candidate communication and recheck tracking. HR teams, recruiters, onboarding staff, and volunteer coordinators benefit most. Answer based on 184 reviews Overview ### Which roles and teams benefit most from Checkr? Checkr is most used by HR teams, recruiters, talent acquisition managers, and business owners who need fast, compliant background checks during hiring and onboarding. Operations administrators and office staff use it to manage candidate screening workflows, while executives and nonprofit leaders rely on it to reduce hiring risk and maintain trust. Answer based on 302 reviews Overview ### What company size and industries is Checkr built for? Checkr is used mostly by small businesses, which make up 67% of reviewers, with Religious Institutions leading industries at 16%. It is positioned for mid-market and enterprise hiring at scale, and reviewer use also extends to Enterprise at 20%, Non-Profit Organization Management at 7%, and Consumer Services at 5%. Answer based on 302 reviews Features and Usability ### What are the key features of Checkr? Checkr includes core screening features like background screening, criminal history verification, employment and education verification, and drug screenings. Differentiators include API and HRIS/ATS integrations, batch processing, candidate email invitations, real-time status tracking, and compliance management. Reviewers also often mention fast report turnaround and straightforward report management. Answer based on 176 reviews Integrations ### Which third-party tools and platforms does Checkr integrate with? Checkr integrates with Planning Center, Paylocity, Greenhouse, Workable, Lever, Gusto, BambooHR, and Zoho Recruit. Reviewer mentions center on HRIS, applicant tracking, and church management connections, while the official catalog indicates broader coverage, with more than 100 integrations across hiring and workforce systems. Answer based on 111 reviews Getting Started and Support ### What training and onboarding options does Checkr offer? Checkr provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for common tasks, and videos provide self-paced walkthroughs for learning features and procedures. Answer based on 4 reviews Getting Started and Support ### What customer support options does Checkr offer, and how do users rate the experience? Checkr offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and quick when resolving setup or report questions, but others report slow replies, difficulty reaching a live person, inconsistent follow-through, and frustration during billing, delays, or escalations. Answer based on 77 reviews Security ### How does Checkr handle data security and access control? Checkr uses a secure online system that sends applicant information securely, lets candidates enter personal details themselves for added privacy, and integrates with existing databases and ATS tools to limit internal handling of sensitive data. Reviewers also note frequent password changes, multiple logins, email filtering issues, and slower manual identity verification. Answer based on 19 reviews Background check ### How well does Checkr handle background checks? Checkr handles background checks quickly and with a user-friendly workflow for many hiring teams. HR staff, schools, and remote companies value clear reports, compliance support, and ATS or HRIS integrations, though some users mention delayed international or flagged checks, uneven status updates, and occasional confusion around pricing or package scope. Answer based on 176 reviews ## Who uses Checkr? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effortless navigation and usability 98% positive reviews out of 109 Most reviewers describe ease of use as a major benefit, highlighting intuitive navigation and minimal training. Steve G. Pastor, 2 - 10 employees. "The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database." Unresponsive customer service experience 45% negative reviews out of 60 Some reviewers describe customer support as difficult to reach, slow to respond, and lacking effective communication. Michael R. Owner, 11 - 50 employees. "This coupled with their almost nonexistent customer service would make anyone lose their minds." Seamless HR and ATS integrations 94% positive reviews out of 53 Most reviewers indicate integrations simplify workflows by connecting smoothly with HR, ATS, and payroll systems. Fast and reliable results 82% positive reviews out of 28 Most reviewers find turnaround time quick, ensuring efficient hiring processes and timely background check completion. Sara S. Director of HR, 51 - 200 employees. "Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there are occasional delays or hiccups, the support team is responsive, and the benefits far outweigh the challenges." ## Features AI summary Based on 699 Background Check reviews Capterra reviewers point to these as the top priorities when choosing background check software: - **Background Screening** (**54%** of reviewers rated this feature as critical) - **Identity Verification** (**50%**) - **Criminal History Verification** (**56%**) Checkr supports all three features that buyers rate most highly: **Background Screening**, **Identity Verification**, and **Criminal History Verification**. Together, these capabilities help businesses confirm candidate identity, review screening results with more confidence, and make informed hiring decisions while reducing risk and supporting compliance. Background Screening 4.4 (94) 81.91% of 94 reviewers that rated this feature as important or highly important Checkr offers fast, thorough, and customizable background checks that help you make informed hiring decisions. Users think the process is reliable, easy to use, and provides clear, accurate results, with options for global screening and applicant engagement. Data Verification 4.3 (58) 65.52% of 58 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Employment Screening 4.2 (66) 69.70% of 66 reviewers that rated this feature as important or highly important Screen and verify candidates for professional roles Status Tracking 4.3 (52) 73.08% of 52 reviewers that rated this feature as important or highly important It gives you real-time visibility into the progress of background checks, helping you follow up quickly and keep everyone informed. Reviewers indicate tracking is simple, updates are instant, and integrations with Zenefits and ATS via API are helpful. Self Service Portal 4.7 (46) 69.57% of 46 reviewers that rated this feature as important or highly important With this capability, you let candidates securely enter their own information, reducing your data handling and keeping sensitive details confidential. Reviewers appreciate how easy and intuitive the portal is for both admins and users, making onboarding smoother. Activity Dashboard 4.5 (59) 67.80% of 59 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Checkr 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Checkr offers fast, thorough, and customizable background checks that help you make informed hiring decisions. Users think the process is reliable, easy to use, and provides clear, accurate results, with options for global screening and applicant engagement. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Criminal History Verification: Verify an individual's arrest record through connection with a criminal database - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Drug & Health Screenings: Monitor drug test samples taken for background checks - Education Verification: Verify an individual's educational past, including degree, training, or certification claims, among others - Email Reminders: Reminders sent via email - Email/Online: The method of requesting and completing tasks or providing/accessing information - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employment Screening: Screen and verify candidates for professional roles - Fraud Detection: Identify and prevent suspicious activity - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Mobile Access: Access software remotely via mobile devices - Online Applications: Ability to fill out and submit application forms on the web - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screening Services Integration: Screening performed by employees working for the vendor. Software functionality is offered on top of these services. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: With this capability, you let candidates securely enter their own information, reducing your data handling and keeping sensitive details confidential. Reviewers appreciate how easy and intuitive the portal is for both admins and users, making onboarding smoother. - Status Tracking: It gives you real-time visibility into the progress of background checks, helping you follow up quickly and keep everyone informed. Reviewers indicate tracking is simple, updates are instant, and integrations with Zenefits and ATS via API are helpful. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (302) 4.5 Based on 302 reviews ## Pricing Value for money 4.4 (262) [View pricing plan details](https://www.capterra.com/p/177814/Checkr/pricing/) Basic+ $29.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search Essential $54.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search - Unlimited county criminal search Complete $89.99 Usage Based, It includes: - SSN trace - Sex offender registry check - Global watchlist search - National criminal search - Unlimited county criminal search - Unlimited state criminal search - Federal criminal search Value for money 4.4 (262) 4.4 Based on 262 reviews ## Integrations [ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ HiPeople](https://www.capterra.com/p/211940/HiPeople/)[ Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (252) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (252) 4.2 Based on 252 reviews ## User reviews Overall rating 4.5 Based on 302 reviews Filter by rating 5(230) 4(45) 3(3) 2(6) 1(18) Mentioned topic Sorted by most recent Melissa B. neuropsychologist Hospital & Health Care ### "Worst experience " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 2, 2026 Terrible. I am now being charged more than double for an extremely simple background check. Customer service just told me Too Bad we can charge any extra fees we want. Pros interface seemed easy and I thought I was building a custom background check bundle but apparently the charges were not what i signed up for. Cons Worst customer service experience. I wanted to do a background check on a new hire.It let's you build a package or what you want done. So, I built one for $160. Then I get a bill for $414 because there is a "passthrough fee" or more than the entire package I thought I was buying- so this is costing more than double what I agreed to. Be warned!!!!!!! Alternatives considered [GoodHire](https://www.capterra.com/p/154690/GoodHire-Background-Checks/) Reasons for choosing Checkr It seemed easy to use and could do what i needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tyra O. People Operations Specialist II Computer Software ### "One of My Favorite Tools-- Never Lets Me Down! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 I have absolutely loved Checkr since I started using them over five years ago. I'm immensely satisfied with their product offering! Pros I love how seamlessly Checkr integrates with my ATS to make hiring and onboarding a breeze. They are so dependable. I trust them to keep our candidate personal data safe. They are so thorough in their searches, and I feel like the tool is super intuitive and easy to pick up and learn. We have only needed to use customer support a few times, but each time has been a very pleasant experience; their team is speedy, respectful, and super knowledgable. Their entire background check process is so easy for our internal team to initiate and manage, and also very quick and painless for our new hires. Cons The only thing that I could possibly say about Checkr that counts as an area of improvement is that their international background checks can take up to two weeks or more. That has rarely happened, but it can get in the way of onboarding. This comes with the territory. Again, very, very rare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Firm Administrator Accounting ### "Reliable response and Readable Reports!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I use Checkr for background screening of new employees. Our needs are fairly basic criminal and background clearance for employment. Pros The ease of use is the best part of Checkr. They provide a good overview of the background checking options so you can determine what you need. Reports are good with the results nicely summarized. Cons There are some features I have never tried because they charge. I would like a chance to try some of the other search options without incurring a fee, to determine usefulness. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) I signed up for background checking through Indeed for Employers and that service ended so I switched to Checkr. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alexandra V. People Business Partner Warehousing ### "Checkr - Streamlined Background Checks " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 6, 2026 Pros Checkr has drastically streamlined our background check process and created efficiency across our hiring. The process went from over a week with our prior provider, to sometimes hours with Checkr. Candidates have shared a positive experience with the platform, and results come back quickly. The system integrates with our HRIS, allowing us easy access to requesting the background check directly from Recruiting. The cost is comparable to other platforms, and the customer service is quick. Cons Checkr has so many positive qualities - the only thing that I wish was different would be to have a dedicated account manager with a phone number or email to contact. Their customer service is through scheduled office hours or through chat. Both are useful, but sometimes it would be easier to send a quick email or call a dedicated resource. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Brenda A. Director of Human Resources Human Resources ### "Background Checks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 Overall, the experience has been great. We were able to customize packages which makes it easier for us to do our jobs. Pros I work for a private preschool, and Checkr helps us with preliminary background check for higher level positions. Cons n/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Heather F. HR Generalist Warehousing ### "A+ for Checkr" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 6, 2026 Overall, very good. Customer service has also been great to work with and always responds in a reasonable time. Pros Ease of use - the platform makes it easy to see the full list of candidates right on the home screen. Just a click to see the report. Cons I only utilize Checkr for background checks, so it's hard for me to speak to cons since I'm not utilizing every resource the platform offers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robin L. Vice President of Human Resources Wholesale ### "Automate Background Checks - One simplified solution! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 3, 2026 Overall, very pleased with the product. It is user friendly and can be tailored to meet your specific needs. Pros One simplified solution for managing all of our pre-employment and post-accident screening needs. It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry. Cons Not a fully integrated solution. Must login into the 3rd party site to retrieve results and download report to upload into HRIS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Amber W. VP of People Operations Non-Profit Organization Management ### "Top Choice for Background Screenings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 I've used Checkr as an integrated background check partner with two HCM's and as a stand-alone when one system stopped supporting the integration. I believe it's the fastest and most user-friendly system and it comes at an affordable price. Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process regardless of integration. Pros Checkr seamlessly integrates with our HCM system, providing a quick, easy, and efficient onboarding process. Cons Prior to this integration, we were using Checkr as a standalone background check system and occasionally the checks would cost more than anticipated. Switched from [HireRight](https://www.capterra.com/p/100993/HireRight/) Integration with HCM, providing a seamless onboarding experience Alternatives considered [Verified First](https://www.capterra.com/p/172253/Verified-First/) [Smarthires](https://www.capterra.com/p/10034387/Smarthires/) [Certn](https://www.capterra.com/p/202028/Certn/) [ClearChecks](https://www.capterra.com/p/10027558/ClearChecks/) Reasons for choosing Checkr Price, value, trust, ease of use, and integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Erika P. HR Manager Legal Services ### "Best Background Check system I've ever used! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2026 Fabulous. They also have a great support system that you can ask questions, and they respond very quickly. One of my favorite systems to work with. Pros They are so easy to use/ user friendly, and their customer support rocks! There is no real learning curve, in my opinion. I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check. Cons Nothing so far! I've been using Checkr for a year now and do not regret changing from a previous provider! Also, this integrates well with Paylocity. Switched from [Enterprise Advantage](https://www.capterra.com/p/132359/Enterprise-Advantage/) switched to Paylocity and this is who they recommended Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VW Victoria W. HR Generalist Education Management ### "Wonderful Ones Stop Background and Reference Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 Checkr is a very user-friendly tool that can assist organizations in running background checks in compliance with federal, local and state laws. It can run everything from criminal background checks to educational and employment checks as well. Pros The system is very user friendly and is a one stop shop for all related background checks including MVR and Social Security checks. Cons Nothing, it offers everything necessary to run a variety of checks to be compliant with the various state regulations we have to follow. Switched from [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) The cost, variety of products and the user friendly software. Alternatives considered [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/) Reasons for choosing Checkr The value and variety of tools to alleviate the burden of manual reminders, manual reference checks and manual education checks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177814/Checkr/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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