# Checkr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Checkr Software - reviews, pricing plans, popular comparisons to other Background Check products and more.

Source: https://www.capterra.com/p/177814/Checkr

---

# 

 Checkr Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Checkr

## What is Checkr?

Checkr provides fast, compliant background checks designed to help companies hire efficiently at scale. From criminal searches and MVR checks to employment and education verifications, Checkr covers the screenings teams need to make confident hiring decisions. The platform automates key steps in the process—from candidate invitation and document collection to adjudication—reducing manual work and speeding up turnaround times. Built-in compliance tools help teams stay aligned with evolving regulations, while customizable workflows ensure consistency across hiring programs. Checkr integrates with leading ATS platforms and delivers a simple, mobile-friendly candidate experience that improves completion rates and reduces drop-off. With real-time status updates and reporting, hiring teams gain visibility into their pipeline and can continuously optimize their screening process.

## What is Checkr used for?

[Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/)

Overall rating

Based on 299 user reviews

Reviews sentiment

Positive

91%

Neutral

1%

Negative

8%

Pros & cons

Effortless navigation and operation

Seamless HR and ATS integration

Unresponsive customer assistance

Starting price

$29.99

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Checkr alternatives

Highest Rated

[4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/)

Starting price

$699.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (1,234)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Zinc](https://www.capterra.com/p/179293/Zinc/)

[4.8 (220)](https://www.capterra.com/p/179293/Zinc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179293/Zinc/)

[View all alternatives](https://www.capterra.com/p/177814/Checkr/alternatives/)

## Who uses Checkr?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Effortless navigation and operation

98% positive reviews out of 109

Most reviewers describe ease of use as a major benefit, highlighting straightforward navigation, simple setup, and clear dashboards that streamline daily tasks and reduce training time.

Steve G

Pastor, 2 - 10 employees.

"The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database."

Unresponsive customer assistance

46% negative reviews out of 59

Some users report customer support is difficult to reach, slow to resolve issues, and lacks direct communication options when problems arise.

Michael R

Owner, 11 - 50 employees.

"This coupled with their almost nonexistent customer service would make anyone lose their minds."

Seamless HR and ATS integration

94% positive reviews out of 53

Most users report integrations with HRIS, ATS, and payroll systems simplify workflows, automate processes, and minimize manual effort across platforms.

Fast background check processing

82% positive reviews out of 28

Most reviewers indicate turnaround time is consistently quick, enabling efficient hiring and providing timely, reliable results for decision-making.

Sara S

Director of HR, 51 - 200 employees.

"Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there are occasional delays or hiccups, the support team is responsive, and the benefits far outweigh the challenges."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Background Screening

4.4 (91)

81.32% of 91 reviewers that rated this feature as important or highly important

Checkr offers fast, thorough, and reliable background checks, letting you customize screening options and get clear, accurate reports. Users think the quick turnaround, global reach, and easy-to-read results make hiring decisions easier and safer.

Status Tracking

4.4 (50)

74.00% of 50 reviewers that rated this feature as important or highly important

It gives you real-time visibility into background check progress, helping you follow up efficiently and keep everyone informed. Some reviewers find the instant updates, easy integration with systems like Zenefits, and simple tracking valuable for managing candidates.

Self Service Portal

4.7 (46)

69.57% of 46 reviewers that rated this feature as important or highly important

With this portal, you let candidates securely enter their own information, keeping sensitive data confidential and reducing your workload. Reviewers appreciate its user-friendly design, ease of use for both admins and applicants, and how it streamlines onboarding.

Employment Screening

4.2 (65)

70.77% of 65 reviewers that rated this feature as important or highly important

Screen and verify candidates for professional roles

Activity Dashboard

4.6 (58)

68.97% of 58 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Data Verification

4.3 (57)

64.91% of 57 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Checkr 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Creation, administration, and evaluation of assessments or tests

Checkr offers fast, thorough, and reliable background checks, letting you customize screening options and get clear, accurate reports. Users think the quick turnaround, global reach, and easy-to-read results make hiring decisions easier and safer.

Software's ability to perform similar action on multiple similar files simultaneously

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Track and manage adherence to policies for any service, product, process, or supplier

Verify an individual's arrest record through connection with a criminal database

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Monitor drug test samples taken for background checks

Verify an individual's educational past, including degree, training, or certification claims, among others

Reminders sent via email

The method of requesting and completing tasks or providing/accessing information

Process of familiarizing new employees with the company, their position, and responsibilities

Screen and verify candidates for professional roles

Identify and prevent suspicious activity

Validating the identity of an individual or entity through verification of personal information or credentials

Access software remotely via mobile devices

Ability to fill out and submit application forms on the web

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Process used by hiring managers to get more information about a candidate by contacting previous employers

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Screening performed by employees working for the vendor. Software functionality is offered on top of these services.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

With this portal, you let candidates securely enter their own information, keeping sensitive data confidential and reducing your workload. Reviewers appreciate its user-friendly design, ease of use for both admins and applicants, and how it streamlines onboarding.

It gives you real-time visibility into background check progress, helping you follow up efficiently and keep everyone informed. Some reviewers find the instant updates, easy integration with systems like Zenefits, and simple tracking valuable for managing candidates.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.5 (299)

4.5

Based on 299 reviews

## Pricing

Value for money

4.4 (259)

[View pricing plan details](https://www.capterra.com/p/177814/Checkr/pricing/)

Basic+

$29.99

Usage Based,

It includes:

-   SSN trace
-   Sex offender registry check
-   Global watchlist search
-   National criminal search

Essential

$54.99

Usage Based,

It includes:

-   SSN trace
-   Sex offender registry check
-   Global watchlist search
-   National criminal search
-   Unlimited county criminal search

Complete

$89.99

Usage Based,

It includes:

-   SSN trace
-   Sex offender registry check
-   Global watchlist search
-   National criminal search
-   Unlimited county criminal search
-   Unlimited state criminal search
-   Federal criminal search

Value for money

4.4 (259)

4.4

Based on 259 reviews

## Integrations

[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

HiPeople](https://www.capterra.com/p/211940/HiPeople/)[

CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (249)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (249)

4.2

Based on 249 reviews

## User reviews

Overall rating

4.5

Based on 299 reviews

Filter by rating

5(228)

4(45)

3(3)

2(6)

1(17)

Mentioned topic

Sorted by most recent

AV

Alexandra V.

People Business Partner

Warehousing

### "Checkr - Streamlined Background Checks "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 6, 2026

Pros

Checkr has drastically streamlined our background check process and created efficiency across our hiring. The process went from over a week with our prior provider, to sometimes hours with Checkr. Candidates have shared a positive experience with the platform, and results come back quickly. The system integrates with our HRIS, allowing us easy access to requesting the background check directly from Recruiting. The cost is comparable to other platforms, and the customer service is quick.

Cons

Checkr has so many positive qualities - the only thing that I wish was different would be to have a dedicated account manager with a phone number or email to contact. Their customer service is through scheduled office hours or through chat. Both are useful, but sometimes it would be easier to send a quick email or call a dedicated resource.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Brenda A.

Director of Human Resources

Human Resources

### "Background Checks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

Overall, the experience has been great. We were able to customize packages which makes it easier for us to do our jobs.

Pros

I work for a private preschool, and Checkr helps us with preliminary background check for higher level positions.

Cons

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Heather F.

HR Generalist

Warehousing

### "A+ for Checkr"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 6, 2026

Overall, very good. Customer service has also been great to work with and always responds in a reasonable time.

Pros

Ease of use - the platform makes it easy to see the full list of candidates right on the home screen. Just a click to see the report.

Cons

I only utilize Checkr for background checks, so it's hard for me to speak to cons since I'm not utilizing every resource the platform offers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Robin L.

Vice President of Human Resources

Wholesale

### "Automate Background Checks - One simplified solution! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 3, 2026

Overall, very pleased with the product. It is user friendly and can be tailored to meet your specific needs.

Pros

One simplified solution for managing all of our pre-employment and post-accident screening needs. It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry.

Cons

Not a fully integrated solution. Must login into the 3rd party site to retrieve results and download report to upload into HRIS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Amber W.

VP of People Operations

Non-Profit Organization Management

### "Top Choice for Background Screenings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2026

I've used Checkr as an integrated background check partner with two HCM's and as a stand-alone when one system stopped supporting the integration. I believe it's the fastest and most user-friendly system and it comes at an affordable price. Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process regardless of integration.

Pros

Checkr seamlessly integrates with our HCM system, providing a quick, easy, and efficient onboarding process.

Cons

Prior to this integration, we were using Checkr as a standalone background check system and occasionally the checks would cost more than anticipated.

Switched from

[HireRight](https://www.capterra.com/p/100993/HireRight/)

Integration with HCM, providing a seamless onboarding experience

Alternatives considered

[Verified First](https://www.capterra.com/p/172253/Verified-First/)

[Smarthires](https://www.capterra.com/p/10034387/Smarthires/)

[Certn](https://www.capterra.com/p/202028/Certn/)

[ClearChecks](https://www.capterra.com/p/10027558/ClearChecks/)

Reasons for choosing Checkr

Price, value, trust, ease of use, and integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EP

Erika P.

HR Manager

Legal Services

### "Best Background Check system I've ever used! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2026

Fabulous. They also have a great support system that you can ask questions, and they respond very quickly. One of my favorite systems to work with.

Pros

They are so easy to use/ user friendly, and their customer support rocks! There is no real learning curve, in my opinion. I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check.

Cons

Nothing so far! I've been using Checkr for a year now and do not regret changing from a previous provider! Also, this integrates well with Paylocity.

Switched from

[Enterprise Advantage](https://www.capterra.com/p/132359/Enterprise-Advantage/)

switched to Paylocity and this is who they recommended

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VW

Victoria W.

HR Generalist

Education Management

### "Wonderful Ones Stop Background and Reference Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2026

Checkr is a very user-friendly tool that can assist organizations in running background checks in compliance with federal, local and state laws. It can run everything from criminal background checks to educational and employment checks as well.

Pros

The system is very user friendly and is a one stop shop for all related background checks including MVR and Social Security checks.

Cons

Nothing, it offers everything necessary to run a variety of checks to be compliant with the various state regulations we have to follow.

Switched from

[Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/)

The cost, variety of products and the user friendly software.

Alternatives considered

[Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/)

Reasons for choosing Checkr

The value and variety of tools to alleviate the burden of manual reminders, manual reference checks and manual education checks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jessica M. B.

Director of People

Non-Profit Organization Management

### "Checkr is so easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

Overall the experience has been good. The integration with Paylocity was simple. Requesting background checks outside of Paylocity's Recruitment module is very easy.

Pros

The convenience of the integration with our HRIS. The website is super easy as well. We get a bundkes package that is budget friendly and customizable.

Cons

I dont have any complaints. Checkr is great. We customized our package, and saved money. Its cost-effective and user friendly.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

We wanted to integrate our background checks with our HRIS recruitment module.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EJ

Erik J.

Director of HR

Warehousing

### "Director of HR"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 12, 2025

Pros

Just started using because of integration with new payroll/HR system. It seems easy enough to use with a lot of options.

Cons

I haven't been using them long enough to tell if there are any major drawbacks or negatives to describe.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

McKinley R.

Engagement and Development Specialist

Banking

### "Checkr Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 12, 2025

Pros

The platform is organized nicely, making it easy to retrieve candidate information and background check updates. It also connects to our HRIS so manual administrative tasks are minimal, if not obsolete, using this service.

Cons

I don't have anything negative to say about Checkr. Sometimes the reviews can take longer than desired, but that's because of external factors, not Checkr.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177814/Checkr/reviews/)

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Popular comparisons

[Zinc vs Checkr](https://www.capterra.com/compare/177814-179293/Checkr-vs-Zinc)[HiPeople vs Checkr](https://www.capterra.com/compare/177814-211940/Checkr-vs-HiPeople)[Paycom vs Checkr](https://www.capterra.com/compare/130949-177814/Paycom-vs-Checkr)[Sterling vs Checkr](https://www.capterra.com/compare/165201-177814/Sterling-Talent-Solutions-vs-Checkr)[Employment Hero vs Checkr](https://www.capterra.com/compare/144645-177814/Employment-Hero-vs-Checkr)

[Deel vs Checkr](https://www.capterra.com/compare/177814-205015/Checkr-vs-Deel)[VidCruiter vs Checkr](https://www.capterra.com/compare/127883-177814/VidCruiter-vs-Checkr)[Discovered vs Checkr](https://www.capterra.com/compare/139913-177814/Discovered-vs-Checkr)[Verified First vs Checkr](https://www.capterra.com/compare/172253-177814/Verified-First-vs-Checkr) 

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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