# Page 6 | Checkr Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Checkr the right Background Check solution for you? Explore 299 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177814/Checkr/reviews

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Checkr

4.5 (299)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 6 - Reviews of Checkr

## Showing most helpful reviews

Showing 126-150 of 299 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJE

Mark Jafet E.  
FLO  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Nice working with Check'r."

January 30, 2022

5.0

Very useful tool.

Pros

Very accessible and convenient for real time use.

Cons

Sometimes waiting of the the background check will takes time to finish.

Review Source

DGL

Dianne Grace L.  
Front Line Operations Specialist  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Positive, convenient , easy "

January 27, 2022

5.0

Pros

I am able to run a background check report.

Cons

It is easy to use and efficient as well.

Review Source

NG

Nicole G.  
Customer Service  
Consumer Services  
Used the software for: 6-12 months

### "Checkr"

January 27, 2022

4.0

Pros

the pre adverse action uses logical reasoning

Cons

the drop down arrow when there is so many re-run BGC is confusing

Review Source

SS

Siyabonga S.  
FLO Specialist  
Internet  
Used the software for: 2+ years

### "Daily Use Of Checkr"

January 27, 2022

5.0

Pros

What I like about Checkr is the ease of use and the deep level of the background checks we order.

Cons

Vagueness of background check status/legal status.

Review Source

Rahul S.  
Assistant Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Wonderful to do background verification hassle free"

October 26, 2018

5.0

Awesome experience. No paper work, any time results, more to digitialization, no need to store verification forms physically for future use prospective.

Pros

With this amazing software, can do background verification online. Saves time and more accurate. Just need to fill some basic information and required information is just a click away.

Cons

This is a new concept however not so popular. Need marketing of this.

Review Source

EMD

El Marty D.  
owner  
Education Management  
Used the software for: 6-12 months

### "Package review"

September 12, 2023

5.0

Love it.

Pros

The synchronization with Procare Online.

Cons

When we create a profile from Procare online and select a package, that package is not reported in the Checkr website. I have to select the package again when sending the invitation to the candidates.Also. When an invitation link has expired and a new new invitation link is sent to the candidate from Checkr website, that new link and its report results is not updated on Procare online. Procare still keeps the old expired link where as the candidate has been cleared but we can't see it on procare.

Switched from

[GoodHire](https://www.capterra.com/p/154690/GoodHire-Background-Checks/)

Because we wanted to have background check result display on procare and only Checkr has that API with Procare.

Review Source

RA

Roxanne A.  
Customer Service Representative  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Review Sourcing"

January 30, 2022

5.0

History details of driver's.

Pros

Background checking of all the details and liable sourcing.

Cons

All was good details was complete and very helpful for us.

Review Source

RM

Ronald M.  
DSP Owner  
Package/Freight Delivery  
Used the software for: 6-12 months

### "Background screening for new hires."

February 4, 2022

5.0

Checkr has help weed out applicants who failed to be honest about their past illegal issues.

Pros

The software is a valuable tool to eliminate applicants that failed to disclose felony records in their past.

Cons

Nothing to dislike because the software works great.

Review Source

AA

Aditya A.  
Business Analyst II  
Internet  
Used the software for: 6-12 months

### "Wonderful Application"

February 4, 2022

5.0

Pros

It's ease of use and real time data fetching.

Cons

Could be more user friendly and feasible integrations.

Review Source

GP

Geovanny P.  
Talent Recruiter  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Geovanny's review"

January 27, 2022

5.0

As I said before, As me as a recruiter Checkr helps me to get valuable information from candidates I may get onboarded to the company.

Pros

I think that what I like the most about Checkr is the fact that almost everything is automated, I mean, I just need to send an invitation to my candidates and as soon as they submit all the necessary information and do what they need to do (For example to go and take their Drug screening), I will receive all the information that I need to get them onboard.

Cons

I would like to receive more appropriate notifications from Checker when it updates information about the candidate. I mean, I know that we can receive notifications from Google chrome for instance, but I would like to receive an email or a text message when what I said before happens. (I'm not sure if I can set this already)

Review Source

MA

Midra A.  
Head of Safety  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy & Intuitive! "

February 4, 2022

4.0

Pros

Extremely flexible, leading edge technology. Their product and services are more complex and customizable than those offered by competitors.

Cons

There is a bit of a learning curve with new products such as Assess but the customer success team is a great resource to help navigate that.

Review Source

HD

Hayley D.  
H.R. Asssistant  
Machinery  
Used the software for: 1-2 years

### "Great Service"

January 28, 2022

5.0

We've had a great experience with Checkr so far. Responsive customer service and easy to use software.

Pros

The integration was very easy for us. Being able to just enter a prospective client's email and seeing updates on the background check process is fantastic!

Cons

I would like to receive an email when the background check process is complete.

Review Source

SF

Shaun F.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Checkr does exactly what we need! "

September 25, 2023

5.0

Overall our experience with Checkr has been wonderful!

Pros

Checkr integrates directly with our ChMS platform, Plans Center. Setting up our account was simple and the processing of BG Checks is quick and efficient.

Cons

We have not experienced any cons to using Checkr up to this point!

Review Source

JE

Jean E.  
office assistant  
Religious Institutions  
Used the software for: Less than 6 months

### "Does the Job"

January 27, 2022

4.0

I feel like I am in the dark of all that is happening. I've emailed questions and received little help. I have not received a background check summary, just an email that the person is clear.

Pros

It's easy to use and the person being checked fills out all of their personal information.

Cons

Customer service is non-existent. I don't know how my package got set up. I have not seen any report summaries. The person being background checked had to pay for the service. I have had email answers that did not answer the question and I have not been able to find a phone number anywhere for any help.

Reason for choosing Checkr

our management platform uses checkr, so we kept it as it's associated with our platform

Review Source

AO

Allison O.  
Director of Talent Acquisition  
Security and Investigations  
Used the software for: 2+ years

### "Checkr - easiest background check provider"

February 1, 2022

5.0

This is my second company that has used Checkr and I'm a huge fan!

Pros

Checkr is very easy to use. Once you have the types of reports you'd like to use set up in the system, all you need to do is add your candidate's email address to launch a search. The communication to our candidate's is clear and timely and the best feature is the report comes back quickly!

Cons

I rarely need customer support but when needed, it's only via email and response times can take a bit.

Review Source

MW

Mara W.  
Central Office Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Great Product When Working with Planning Center"

February 1, 2022

5.0

Really good, very happy with the product.

Pros

I like that Checkr integrates with our church software, Planning Center. Making its use by my staff really easy.

Cons

It can be a little complicated on the back side if you're not sure what you're doing. I don't give many people access to that.

Switched from

[Protect My Ministry](https://www.capterra.com/p/228236/Protect-My-Ministry/)

We switched church databases so we switched to Checkr because of their relationship with Planning Center Online.

Review Source

VR

Verified Reviewer  
People + Culture Associate  
Hospitality  
Used the software for: Less than 6 months

### "Easy Background Checks!"

January 27, 2022

5.0

Pros

Running background checks through Checkr is fast and simple. With a few clicks you can send an invite for background check in seconds. You have detailed visibility into the background checks which also expedites the process.

Cons

Not currently, the software works wonderfully and my only complaint is regarding the timing, but I understand that isn't due to checkr.

Review Source

wG

william G.  
Partner  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Not worth time or money."

December 4, 2021

2.0

Not worth the time, money and frustration.

Pros

Nothing. It's not a good service for our needs.

Cons

Terrible service, long wait times, no explanation for delays or pending checks.

Review Source

ID

Isaac D.  
HR Process Lead  
Wholesale  
Used the software for: Less than 6 months

### "Good UI/UX"

January 27, 2022

4.0

Pros

Checkr is an easy to use platform and it is also well-designed compare to other vendors of the same kind of service. UI/UX is often understimated but it really makes a great difference in terms of use and productivity!

Cons

Checkr has some limititations regarding the decision making of the background check and I have also come to see that their customer service is not bad but should be quickier.

Review Source

GL

Giovanna L.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Deception at it's finest"

December 13, 2022

2.0

Extremely disappointed. Would not recommend.

Pros

The system is very easy to use. Doesn't require much training.

Cons

The reason I switched to this company was because I was pitched a rate SIGNIFICANTLY lower than the one from the company I was using. I expressed the importance of the cost and was assured they could provide me a more cost effective service. I am now tied into a contract with a minimum of $20k in services in a year and am paying 3 times what I was paying with my previous company. They claim the additional costs are outside of their control, yet the company I was previously using does not include the same costs. Lies and deception are the 2 words I'd pick to describe my experience.

Review Source

DVPL

Djon Von Pierce L.  
Team Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Convenience "

January 27, 2022

5.0

Recommendable and top on very efficient on giving detailed results in a timely manner.

Pros

It is User Friendly and you do not have to worry about waiting for results for long period of time.

Cons

None as I can recall since its great software unlike any other.

Review Source

CD

Chuck D.  
Youth Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy and Efficient Checks"

February 1, 2022

5.0

It's been a good experience. Although our administrator has struggled with the billing side of it. She prefers writing business checks to pay invoices, while Checkr has urged her to pay online using a card.

Pros

Ease of use and integration with Planning Center

Cons

It would be nice if other users could have a login to the dashboard to view details of the background checks, other than the administrator.

Reason for choosing Checkr

Because it connect with our church database, Planning Center

Review Source

RS

Ron S.  
Recruiter  
Hospital & Health Care  
Used the software for: 1-2 years

### "Recruiter reviews Checkr"

February 4, 2022

5.0

The reporting that we receive meets the requirements we have for performing background checks on our new employees. I haven't had any issues, and I am very satisfied with the product.

Pros

The ease of use, the visual presentation of the progress, and the email updates are very helpful. They allow me to get hired candidates to work quickly.

Cons

Sometimes it is frustrating to wait for a particular jurisdiction to complete their part of the background check. I realize this in not a failure on Checkr's part, but it is the thing I like least.

Review Source

AP

Amy P.  
Dir. of Training & Recruiting  
Restaurants  
Used the software for: 1-2 years

### "An easy to use element of our HR"

February 1, 2022

5.0

The support team has been great when needed and the product is easy to use in our integration.

Pros

The integration of Checkr with our ATS Workstream makes it such a simple way to do the checks we need.

Cons

Nothing - we're happy! It fits our need exactly.

Review Source

AS

Agnes S.  
customer service representative  
Food & Beverages  
Used the software for: 6-12 months

### "perfect"

January 27, 2022

5.0

over all is good

Pros

It is easy to used. Very useful in reactivation process.

Review Source

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