--- title: "Page 2 | Dentrix Ascend Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Dentrix Ascend the right Dental solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Dentrix Ascend 4.1 (235) [View alternatives](https://www.capterra.com/p/177828/Dentrix-Ascend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 2 - Reviews of Dentrix Ascend ## Showing most helpful reviews Showing 26-50 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WG Wesley G. CEO Medical Practice Used the software for: 2+ years ### " IPE Mgt CEO" January 7, 2026 4.0 Dentrix Ascend has been a great addition to our practice, offering a modern, user-friendly platform with strong potential for continued improvement. What truly stands out is their pleasant and responsive support team. Whenever we have questions or run into challenges, they provide clear solutions in a timely manner, making it easy to keep our workflow moving without unnecessary delays. Their professionalism and positive attitude make every interaction smooth and reassuring. Ascend’s platform is already a solid foundation, and we’re excited to see it continue to grow and evolve alongside our organization’s needs. We highly recommend Dentrix Ascend to practices seeking dependable support. Pros Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help. Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office running smoothly. A special thank you to \[sensitive content hidden\], who truly goes above and beyond. She is patient, professional, and incredibly clear when explaining solutions, making even complex problems feel manageable. \[sensitive content hidden\]’s positive attitude and commitment to customer success reflect the very best of Dentrix Ascend support. We genuinely appreciate the excellent service and highly recommend their team to any practice. Cons Power Reporting in Dentrix Ascend feels unnecessarily clumsy and frustrating to use. The layout isn’t intuitive, and getting meaningful, relevant data often feels like a complex puzzle—honestly, you’d need a PhD in Power Reporting just to make it useful. Even once you understand the process, the system is much too slow, with reports taking longer than they should to generate and refine. It makes simple analysis feel like a time-consuming project instead of a quick workflow step. Unfortunately, the best solution seems to be Jarvis, which is far more efficient—but it comes with an additional cost. That extra price adds insult to injury. Alternatives considered [The OPTIC System](https://www.capterra.com/p/240576/The-OPTIC-System/) Reason for choosing Dentrix Ascend Dentrix Ascend was the most robust and it appeared to be dedicated to growing along with Technology and my practices Switched from [The OPTIC System](https://www.capterra.com/p/240576/The-OPTIC-System/) not robust enough…I wanted more analytics and patient tracking capability within in a system that allowed for billing and recur appointments to be streamlined Review Source Nicole H. Regional Manager - CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "A is for Ascend! " January 7, 2026 5.0 Overall our experience has been wonderful from the dedicated conversion team to help with imaging and forms. The integrated forms that put health alerts into your patient history are phenomenal. The insurance eligibility has saved our practice the money of two full time team members (appx 75k a year). Pros Customer support is quick and easy. Scheduling for mutli-locations is seamless. The insurance verification colors are helpful at a glance to know who needs attention. Cons Unable to re-assign a payment type without deleting payment slows down our team a great deal. Could use some feature improvements with that and we need a deceased patient status. Alternatives considered [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reason for choosing Dentrix Ascend Robust reporting customizations were better than curve. Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Needed cloud based multi location abelites. Review Source AB Amanda B. Business Manager Medical Practice Used the software for: 2+ years ### "Dentrix Ascend Is The Future" January 8, 2026 5.0 I have found Dentrix Ascend to be a great teacher. What I mean by that is that instead of trying to make Ascend do things the way I was used to, I let it teach me new, better, and more productive ways to do things. It revolutionized our office flow and has saved us so much time and hassle. I really tried to learn all of the things Ascend can do and I was amazed at what I could customize so many things. A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to the ICD-10 codes used in Quick Exam, etc. meant that our processes were fast and easy from that point on. I love Dentrix Ascend and I love that it is constantly updating and bringing on new features, teaching me to do things more efficiently. It will never be an outdated software. Pros Dentrix Ascend has a modern interface that is easy to use. I was drawn to it because it has charts and hyperlinks on the landing page. I didn't have to try and guess what a symbol was and where it would take me if I clicked on it. The graphs are easy to understand. Then I saw the Routing Panel. The Routing Panel is one of Ascend's best features. It allows us to be completely paperless, track where a patient is, post procedures, and won't let us check a patient out if we have forgotten something like collecting payment or scheduling recare. Cons Any time you change to a new software there is a learning curve. We switched to Dentrix Ascend in 2018 and the process of inputting patient insurance was a much bigger task than we realized. Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we scrambled to input insurance. Now Ascend auto imports insurance tables so new users don't have to go through what we did. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) I felt that Dentrix was outdated visually and cumbersome to use. Review Source RH Rian H. Dental office manager Medical Practice Used the software for: 1-2 years ### "Fairbanks Dental Center Ascend review" January 7, 2026 5.0 Overall, it is simple to use after some training. I don't ever want to switch practices software again. Pros The Customer support is excellent. When we first signed on with ascend and transitioned from "old dentrix" it was a daunting scary process no one wanted to do. Customer support made it easy and helped us through the challenges with ease. Cons I wish insurance verification was easier. I also wish there were quicker print options. seems insignificant, but sometimes it's 3-5 clicks just to print. Power reporting is confusing, the filters and options needed to get the right report data is overwhelming, I wish it could be simplified, and put into a tab or quick link to my favorite reports that saved my settings for each report I want to print. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) we wanted a cloud based software we didn't have to back up on external drives Review Source SC Suzanne C. Dentist Hospital & Health Care Used the software for: 2+ years ### "Comprehensive Dental software" June 17, 2026 5.0 Very good - I appreciate all the components of this software including note templates which can be customized. This software has everything my practice needs - it's the only thing we use, and it incorporates digital radiographs as well. I have also had great tech support from the company. Pros I really like the visual format of Dentrix Ascend. It's a great tool for patient education as well as charting, scheduling and billing. Cons As with any new software, this did take me some time to get used to but I have been using this software for several years now and I can't imagine going back to paper charts! Review Source sF susan F. OWNER Medical Devices Used the software for: Less than 6 months ### "Being F ed over by \[sensitive content hidden\] Dentrix ONE" February 18, 2026 1.0 Awful Would not admit any issues and would not refund my money The system did not work for more than 2 days before glitches came up we spent hours on phone with their IT people I hired outside people to come in Paid them said not your hardware its the software Pros nothing THe scheduling was difficult. We would all meet at 7am only to be told they were not reADY AND CONVERSION HAD NOT BEEN COMPLETED Cons We could not get all the info to convert into ONE. The xrays features did not work alot of the time.....variable and we could not get the intraoral camera to ever work or open I asked for my money back and ONE would not do it . They just waived th eearly termination fee of $5000 I am out $2999 Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) FASTER AND EASIER BUT IT WAS NOT BUT IT FAILED NEVER WORKED CORRECTLY Review Source SG Sonya G. Practice Admin Hospitality Used the software for: 1-2 years ### "DENTRIX ASCEND" February 4, 2021 3.0 We just short of 2 years using Ascend. While I have gotten used to some of the more burdensome aspects, and it's okay, there are still many aspects that are inefficient and time consuming. Software, especially new "latest and greatest" should make workload easier and more efficient. Overall, Ascend hasn't made things more streamlined and efficient. It is the opposite. Pros Being web based is an advantage due to being able to access when out of the office with secure credentials. Occasionally situations arise when contacting patients outside of business hours of off location is important. Being able to add attachments to claims is easy and I do love this about Ascend, except...... Cons ......Many insurance plans we use are not supported neither in eclaims nor attachments in Ascend. Some plans with multiple payor ids, are only identified in Ascend with one or the wrong payor id altogether, increasing the number of paper claims required. It also not possible to update an employer/group when they change insurance plans, some do this yearly. A brand new group has to be added when this happens. Editing a group makes much more sense. Too many clicks to do everything, especially printing. Standard reporting is extremely difficult. Building the report needed is time consuming and confusing. Of all the complicated things you can do with Ascend, electronic billing isn't one of them. Statements have to be printed, stuffed, stamped and mailed. Very time consuming. Reason for choosing Dentrix Ascend Now having experience in both plans, My personal preference would have been to have stay with Eaglesoft and wait until the web based product in development was ready. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) New owners preferred Schein products. Review Source Response from Henry Schein One February 5, 2021 Thank you for your feedback. We are glad you are finding the anytime, anywhere access to be helpful. Especially since the start of the pandemic, Dentrix Ascend users have commented on how this has been very helpful. We appreciate the feedback on insurance plans and reporting, and we will look into the areas you mentioned. Regarding statements, you do have the option to send them electronically, and they arrive by the customer's preferred method: text or email. You can learn more about electronic statements in the online help or give our Support team a call. DM Deborah M. Dentist Hospital & Health Care Used the software for: 2+ years ### "Don’t Sign Up For Their Plan-Crooks!! ZERO Customer Service" March 7, 2021 1.0 Horrible!!!! Zero Customer service when you ask them to stop over billing you and they owe you money. Help is nowhere to be had, avoid at all costs! Pros The software is good and I like the product. It’s everything else that goes with it. I made the mistake of doing automatic payments. They frequently double billed me!! Did they tell me? No, I figured it out. The worst part was trying to get refunded. It took months!!! First they issued a check to the wrong name (not mine) and then took 2 more months to issue another check. Please tell me why they couldn’t just reverse the charge???!!! When I lost my business and had to sell the charts, I told them I would pay two more months so the other doctor could transfer...they continued to bill me 2 more months beyond the agreed. They decided they only owed me a month...what did they do? Issue me ANOTHER check to the wrong name. I call to speak with someone...forget it!! Limited hours and zero customer service. I ask for a supervisor and they made me hold for 15 minutes, then hung up on me. I call back, she hangs up on me again. I call back again and they don’t pick up for 20 more minutes. This is after I tell the girl I only have so much time before work to talk as I work for someone else now and can’t call other times, this is the only time I have. They definitely don’t care at all when THEY owe YOU money! Please keep that in mind. I don’t care how good the product is, when they treat you like crap repeatedly it is not worth it. Avoid at all costs! Oh yeah, I was a \[SENSITIVE CONTENT HIDDEN\] customer for three decades...yep! AVOID😆 Cons That I find out now, they were charging me 370$ and you can get plans for 100$ cheaper. (I had a very small office by the way....atypically small) Basically everything I mentioned before. Over billing and taking forever to get refunded, horrible customer service-they treat you badly and are only available short hours for monetary issues. They purposely hang up on you and avoid calls. They gladly take your money automatically but never refund that way taking months by way of wrongly written checks -repeatedly they’ve done this to me. They don’t care and no matter how good the product is, it is not worth it!!!! AVOID!! Unless you like being robbed and abused🤷‍♀️ Reason for choosing Dentrix Ascend Sadly I thought it would be better than regular Dentrix. Don’t switch if you have the regular one. Review Source Response from Henry Schein One March 26, 2021 Dear Deborah, Thank you for taking time to provide your valuable feedback. We appreciate knowing that you like the Dentrix Ascend software and report that it is goodin spite of the billing and refund problems you described. Management leaders in our order processing team are examining your account to see how we can improve our processes, including consideration of your suggestions. We believe this is an uncommon occurrence, but if it happens in even one case, we want to know about it so we can make corrections. Thank you again for helping us get better. We wish you all the best in your continuing service to your patients. TS Tracy S. Centralized Billing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Ascending To New Heights" June 18, 2021 5.0 Overall a success. We are able to train staff efficiently, have multitiers of user management. Pros Works across the cloud and therefore can see all our locations by permission. Multiple ways to navigate patient records. Cons Stalling, slow downs, having to log out/close out and log in or refresh multiple times per day. Patient Health updates, Claim status information. Reason for choosing Dentrix Ascend More user friendly, more options. Review Source JK Jennifer K. Doctor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Buyer Beware" September 28, 2022 2.0 Poor. We are finding one shortcoming after another. Customer Support is happy to contact me. Pros I like the ability to text patients and log in remotely. That's about it. Cons I dislike that you are limited to the Payor ID insurance database! They do not update the database. Inability to run finance charges with statements. Alternatives considered [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Reason for choosing Dentrix Ascend Cloud-Based and is supposed to be more secure. Review Source RH Roxanne H. Financial and Scheduling Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Dentrix Ascend Brought our office low" May 8, 2024 3.0 We have 2 offices that switched from Dentrix to Dentrix Ascend in December. We all hate it. We are moving to another program in a few weeks. Pros Looks clean. User function is not great. Cons So much clicking to get where you want to go. Laborious. No pretreatment estimate tracking. You can put in treatment, and send a preauthorization, but when it comes back, there's no way to communicate what the preestimate states except going to hunt for it and looking at a little note you put in yourself. Also, the power reporting is a NIGHTMARE. Overly complicated. You can't print a report. We have needed support several times and while the people I've actually gotten a hold of have been wonderful, I've waited on the phone for over 45 minutes twice before I was able to reach someone to help me. If you email them, they create a ticket. They don't tell you what to do with the ticket, but you have one. Enjoy. We went over a month until we were able to fix a problem with insurance coverage dates overlapping. We were completely locked out until I had someone remote in to my laptop at home and fix it. She did a great job, but the time it took to get the problem resolved was ridiculous. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Cloud based services. Two offices are being managed by one company. Review Source SB Shannon B. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "UNHAPPY CUSTOMER" September 11, 2024 1.0 Can never get ahold of customer support to help with any of the problems. Pros Nothing, there is nothing that I like about this software. I have worked in the dental field for almost 30 years and this is the worst software that I have ever used. Cons Everything is terrible. There are ALWAYS glitches. Treatment plans never calculate correctly. You can never get ahold of anyone to help. It's the bottom of the barrel software for dental. Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Switched offices and had no choice. This is the software that they use. Review Source KD Katie D. Practice Manager Medical Practice Used the software for: 1-2 years ### "Better than some, but needs more work" November 16, 2018 3.0 I like that updates are somewhat frequent & it seems as though the developers really are pushing to make it a great system. However, it is apparent that the developers have not spent much time behind the scenes in a dental office. Some of the updates seem incomplete and/or rushed and we end up with more problems than solutions. I am still optimistic and hope that more updates and features are coming in the very near future! Pros It is nice to not have to worry about a server with a cloud based system. The imaging is impressive and easy to use. In time & with updates, Dentrix Ascend will be a great program. Cons Having to refresh Ascend multiple times throughout the day is stressful. Specifically, when there are changes in the schedule, a user may not see it for 30 minutes or longer because they have not refreshed the page. A cloud based system should always be current. Patient Forms are not something we can use because they can't be customized. Unfortunately, if you choose to use a form, it must go to every patient and you must use the developers content. I really wish the Patient Communications feature were better. I miss not having a way to automatically ask patients for reviews after appointments, it was our best marketing effort & now have no way of doing it. There is no way to send out an email campaign to several patients. An API is so important and it should be a top priority. Not being able to utilize 3rd party software or even customize what we are able to use in Ascend leaves us in an uncomfortable position. There are several aspects of various items missing or incomplete that are common sense in all other practice management software. Review Source JSA J Scott A. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Owner" September 30, 2022 5.0 Great when I have multiple offices and w with Covid being cloud based we could always access Pros Cloud based and the easy access from any smart connected device Cons Can’t chart full cups restorations Can’t choose colors for restorations existing. Treatment planned. Completed. And can’t make individual surface restorations on the charting Reason for choosing Dentrix Ascend Stayed with dentrix brand Review Source JH Jerry H. Administrator Higher Education Used the software for: 6-12 months ### "Needs better customer support" July 28, 2023 4.0 Better customer support is greatly needed. Pros Being cloud based is nice. They backup your data and setup is simple. Cons When there are issues, it takes hours to get through to help desk for assistance. Seems like issues happen every 5-6 weeks lately. Alternatives considered [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Review Source BM Bevin M. Owner/pediatric dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "Dentrix Ascend review " August 24, 2019 4.0 overall i like the product but correcting the accounting issues is something that is very frustrating and would possibly cause our practice to return to Dentrix Pros like that its cloud based and always evolving with updates as users make recommendations to improve. I like that I can access it anywhere. Cons I do not like the line item accounting and that credits can not be left on the ledger without affecting provider totals. A/R from previous months changes based on patient over-payments. We have all our fee schedules in and we do write offs at time of service /claim generation but there are still instances where we have over-collected and the only way to have the adjustment for the patient over-payment is to put the EOB in as insurance over-payment which is not accurate or refund the patient directly when the EOB is received, which is not practical Alternatives considered [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Reason for choosing Dentrix Ascend because i liked the cloud based option and the fact that updates are live whenever they are released Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) we opened a second location Review Source CM Clint M. Dentist Medical Practice Used the software for: 6-12 months ### "Software has a lot of potential, but needs interface and functionality improvements" March 19, 2019 3.0 Overall this program has a lot of potential to be great, but for the cost things should be running much more efficiently than they do. The interface could use some serious re-modeling and consideration for a fast moving practice that needs to reference notes, images, chart in one place instead of clicking around constantly to get information Pros Bouncing between separate offices is easy to work with, managing appointments, and using the ledger works great. Keeping track of family members, adding watched surfaces, and adding procedures is great to work with. X-ray features have improved over time Cons The overall interface of the clinical notes, charting and imaging is not user friendly. I've commented countless times about referencing the clinical notes with a patient in the chair is hard to use and hard to look back on old notes clicks around and x-ing out of boxes. The old dentrix note setup below the chart was much easier to use and made it much easier to refer to the chart in front of you. The image quality on xrays are ok, dexis is better than schick. Schick images are so bad I hardly consider them diagnostic. Dentrix and Schick both point the finger at each other and Dentrix answer is to use a twain device which looks like an interface from Windows '98 and is not user friendly or conducive to a fast working office. Review Source JM Jodi M. Pediatric Dentist Hospital & Health Care Used the software for: 2+ years ### "Pedo" May 12, 2021 4.0 Pros Works well, cloud based is wonderful. So many "workarounds" suggested rather than ensuring a truly functional product. Cons All of the suggested "workarounds" instead of ensuring true functionality. VERY challenging and time consuming to create insurance fee schedules with copay percentages for each plan. Should have option for patients to automatically become inactive after "X" number of months have passed since last visit. Should not be able to appoint inactive patients without first changing them to active. Better notification of balances / credits / ideally on appointment card. The ability to delete any procedure (EVEN IF IT IS ON A PRE-D). The ability to add a D0230 to a treatment plan without first having to add D0220 then change as a line item to D0230. Online scheduling never worked properly/ MANY ERRORS in scheduling/ double booking/ and we have now disabled. Review Source Mike H. Dentist/Owner Medical Practice Used the software for: 1-2 years ### "Dentrix Ascend is a must buy!" May 19, 2021 5.0 Our overall experience has been extremely positive. Pros The charting and insurance benefits are the best. It is so user friendly compared to other software we have used. Cons Everything that I felt was missing has been added in the last year. I do think that there could be some improvements in the treatment planner. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) I wanted something that was cloud based, and Ascend blows Dentrix away with features and ease of use. Review Source AP Anita P. Owner/Dentist Medical Practice Used the software for: 2+ years ### "Extremely Satisfied!" May 17, 2021 5.0 Pros Having used their non-cloud based Dentrix prior to the Ascend version, it was a seemless transition. Very user friendly, even our older employees caught on quickly and adapted. Cons The only con I have is the lack of some features, but they are doing a wonderful job slowly adding them to the program. I was just hoping for a time clock feature, and they debuted it last week! Now if there was a way for employees to leave notes; such as, I forgot to clock in at 7am or I didn't get a lunch today.... Reason for choosing Dentrix Ascend I knew how good the system was, was familiar with it, and liked their customer service. Review Source DP Dorca P. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Keeping it real-" May 3, 2019 5.0 Our team just got onboard with the online booking feature and it seems to reaching those hard to reach recare patients, which is great. Pros As a first time dental software user, I am pleased with the interface and ease of navagating through Dentrix Ascend. I love that they are constantly updating and bringing new features to Ascend that are specific requests of most of their customer base. They go above and beyond hearing and addressing our needs as the consumer. Cons What areas of improvement I feel are needed, having the ability to change an insurance from primary to secondary and visa versa without using so many clicks and steps. Also having the ability to print detailed receipts for specific collections, more specifically for Flexible Spending and End of year tax statements. Otherwise, perfect system. Review Source VR Verified Reviewer Compliance Internal Auditor Hospital & Health Care Used the software for: 2+ years ### "Not Recommended" November 9, 2018 2.0 We spend the majority of our time trying to figure out how this system works. It does not use best practices that have been established by other larger PMs such as Dentrix and Eaglesoft. Pros We love the cloud based setup. Like the dash board when logging in. It is an easy layout to understand. Cons Unable to run a month-end process to lock down collections and productions. This causes reports to change over time. Review Source MM Mary M. Office Manager Medical Practice Used the software for: 1-2 years ### "not very user friendly" August 11, 2022 3.0 Our office transitioned from Dentrix Core to Dentrix Ascend and it was a VERY difficult transition. The accounting aspect was VERY difficult to learn. Many of the Core features did not transfer over to the Ascend, so we were having to use 2 management softwares for more then 12 months. Pros Scheduling appointments was simple enough. Cons The accounting portion was terribly difficult to navigate. Not at ALL user friendly. Review Source EM Esmeralda M. Patient Care Coordinator Hospital & Health Care Used the software for: 2+ years ### "Dentrix Survey" May 11, 2021 4.0 Overall it was easy to learn Pros It was easy to learn how to use and not having any prior training on it I liked the software. Cons there are certain features I wish it had. for example to keep track of NP referrals it the listing is not in there BEFORE the patient sees our provider it will not capture that listing when its put in after the patient was seen its aggravating because some patients don't fill out their paperwork until the day of the appt and it gets so busy crazy that I forget to put in who referred them and by the end of the month if I go back and put in the referral after it wont capture it it on New Patient list and I end up having to manually do a list on my end. Reason for choosing Dentrix Ascend I was not here when the software was purchased Review Source EC Elizabeth C. Office Administrator Hospital & Health Care Used the software for: 1-2 years ### "Excellent move from server-based Dentrix" November 9, 2018 5.0 Before using Ascend, we were constantly having server and networking problems. There was no telling what morning we would come in and have a problem accessing our PMS. It happened so frequently that when we finally had our server crash, we jumped on the opportunity to upgrade to a cloud based program. Although using Ascend is a complete change from using Dentrix, we became familiar with the new program within a few weeks and have never looked back! It was the best choice we ever made! Pros I love that the software makes regular updates that I don't have to download and apply myself. The ease of having our program available on different devices like an iPad makes it extremely convenient. Ascend is highly user friendly, if you can use a webpage, you can use the program. I also love not ever having to worry about an access problem when I have an issue with the server! Cons There are some features not available. There aren't as many options to change settings for individual practices as there are in server based programs. It was difficult to get used to using only one module at a time; ie: I can't have the ledger open on one person and look the chart at the same time. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.