---
title: "SKEEPERS Verified Reviews Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SKEEPERS Verified Reviews Software - reviews, pricing plans, popular comparisons to other Review Management products and more."
source_url: "https://www.capterra.com/p/177873/Verified-Reviews/"
page_type: "product"
language: "en"
publication_date: "2026-11-01"
---

# 

 SKEEPERS Verified Reviews Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SKEEPERS Verified Reviews

## What is SKEEPERS Verified Reviews?

Skeepers UGC solution for brand authenticity with trusted, verified consumer reviews. Our systematic approach to detecting and mitigating fake reviews improves transparency and builds trust with consumers. In addition to reputation management, we utilize verified reviews to boost product visibility, optimize SEO, increase web traffic, and cultivate customer loyalty.

## What is SKEEPERS Verified Reviews used for?

[Review Management](https://www.capterra.com/review-management-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

72%

Neutral

0%

Negative

28%

Starting price

$99

Per Feature, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SKEEPERS Verified Reviews?[Manage this product listing](https://www.g2.com/products/skeepers-avis-verifies/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SKEEPERS Verified Reviews

3.9 (36)

VS.

[4.7 (709)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

$99

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (36)

Ease Of Use

4.7 (1,206)

Value For Money

3.8 (34)

Value For Money

4.5 (836)

Customer Service

3.8 (35)

Customer Service

4.6 (841)

## SKEEPERS Verified Reviews alternatives

Highest Rated

[4.9 (241)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/177873/Verified-Reviews/alternatives/)

## FAQs about SKEEPERS Verified Reviews

Overview

### Which roles and teams benefit most from SKEEPERS Verified Reviews?

SKEEPERS Verified Reviews is most used by executives, business owners, and general managers who monitor customer feedback and brand trust across their organizations. E-commerce, digital marketing, and customer-experience teams collect and publish verified reviews to support purchase decisions, improve product pages, and assess customer sentiment. Web administrators manage review display and site integration.

Answer based on 36 reviews

Overview

### What company size and industries is SKEEPERS Verified Reviews built for?

SKEEPERS Verified Reviews is built primarily for small retail businesses, which account for 89% of reviewers, and supports sectors including fashion, lifestyle, beauty, travel, and food. Retail represents 11% of users, while Health, Wellness and Fitness and Consumer Goods each represent 8%. Midsize and enterprise organizations each account for 6%.

Answer based on 36 reviews

Features and Usability

### What are the key features of SKEEPERS Verified Reviews?

SKEEPERS Verified Reviews offers review monitoring, review requests, response management, and negative feedback management for handling customer ratings and feedback. It also includes sentiment analysis, real-time analytics, KPI monitoring, dashboards, and reporting & statistics, plus CRM, email management, social media integration, website integration, widgets, and third-party integrations.

Getting Started and Support

### What training and onboarding options does SKEEPERS Verified Reviews offer?

SKEEPERS Verified Reviews provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, and documentation offers written reference material for self-paced review and step-by-step guidance.

Getting Started and Support

### What customer support options does SKEEPERS Verified Reviews offer?

SKEEPERS Verified Reviews provides chat support. Users describe support experiences as mixed, with some noting helpful customer service and quick integration help, while others report slow or missing responses, unresolved issues, and frustration when support does not address technical or billing problems.

Answer based on 6 reviews

Ease of use

### How easy is SKEEPERS Verified Reviews to use?

SKEEPERS Verified Reviews provides an interface that many ecommerce and marketing teams find easy to learn after initial setup. Day-to-day review collection is generally straightforward, and guided onboarding can help. However, some users report a learning curve, confusing settings, slow performance, login issues, and complex integrations for specialized business needs.

Answer based on 10 reviews

## Features

AI summary

Based on 2,212 Review Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing review management software:

-   **Review Request** (**56%** of reviewers rated this feature as critical)
-   **Feedback Management** (**50%**)
-   **Review Monitoring** (**48%**)

Verified Reviews supports **Review Request** and **Review Monitoring**, giving teams a way to collect more customer reviews and keep track of what customers are saying across channels. However, it does not include **Feedback Management**. Instead, it offers **Customer Experience Management** (**48%**) and **Negative Feedback Management** (**53%**), which can help businesses track satisfaction trends and respond to issues before they affect brand reputation, helping teams improve customer relationships and protect review performance.

Review Request

2.7 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Review Monitoring

3.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Customer Experience Management

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Negative Feedback Management

3.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Response Management

3.3 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Dashboard

2.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

SKEEPERS Verified Reviews 29 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage, store and organize emails within the system or via third-party apps

Tracking the status of previously identified performance measurements

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows for businesses to run a variety of different campaigns across different channels

Identify, track, and respond to negative feedback

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Allows businesses to manage badges from review websites.

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Categorize emotions expressed and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows businesses to share their videos on social media.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Seamlessly integrates with 3rd party websites

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

3.8 (36)

3.8

Based on 36 reviews

## Pricing

Value for money

3.8 (34)

Free Trial

Free Version

Basic

$99.00

Per Feature,Per Month

Value for money

3.8 (34)

3.8

Based on 34 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (35)

3.8

Based on 35 reviews

## User reviews

Overall rating

3.9

Based on 36 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(23)

4(3)

3(0)

2(4)

1(6)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Incompatible avec woocommerce"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

July 10, 2026

Le backoffice est très mal conçu, deux sites semblent évoluer en parallèle. La moindre tâche devient compliquée. Pire : avis vérifiés sera totalement incompatible avec woocommerce sans passer par l'API. Ce n'est pas une solution clé en main.

Pros

Il n'y a pas beaucoup d'avantages, l'interface est très mal conçue, le système de filtre n'est pas pratique.

Cons

Avis vérifiés sera prochainement incompatible avec woocommerce. Si vous utilisez woocommerce avis vérifiés n'est pas du tout adapté car vous devrez faire un développement spécifique en étudiant leur API pour pouvoir envoyer des demandes d'avis à vos clients. De nombreuses alternatives proposent un connecteur woocommerce.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Responsable e-commerce

Used the software for: 3-5 years

### "Un outil simple et performant"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 22, 2026

Cliente de longue date, j’ai une expérience très positive. La solution est fiable, simple à utiliser et parfaitement adaptée à notre activité e-commerce.

Pros

Plateforme simple à utiliser, intégration fluide avec notre site e-commerce et collecte d’avis fiable. Bon accompagnement avec un support réactif.

Cons

Tarification parfois élevée et manque de flexibilité sur certaines options. Quelques fonctionnalités pourraient être plus intuitives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

E-commerce manager

Used the software for: 3-5 years

### "My favourite tool for customer reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 9, 2022

Pros

\- Great customer service team. - Great prices. - Many features to use.

Cons

\- Different account per country, but it doesn't affect the customers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael A.

President

Used the software for: 3-5 years

### "Much better than TrustPilot! A great value, simple to use, excellent support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2020

I have zero complaints, \[SENSITIVE CONTENT HIDDEN\] and his team have been amazing!

Pros

We were a customer of TrustPilot for many years, and sadly we couldn't trust them! They continued to raise prices at an exponential amount with lower and lower support; and their interface was sorely in need of updates. Our requests and suggestions about how to improve their offerings were ignored completed. And worst of all they became an agent of extortion in many situations when rotten clients would posting extortion level reviews. Even when we showed admin at Trustpilot that the client was threatening to leave terrible reviews if we didn't give them discounts of 50% off our products Trustpilot refused to remove these bad reviews. Trustpilot also had so many reviews being posted about products that we don't sell at all. We are a jewelry manufacture and we'd have almost daily posts from people saying they liked the TV that we sold them... To have these removed was such a waste of time and admin at Trustpilot could do nothing about it. Overall it was a horrible nightmare working with Trustpilot.

Cons

Verified Reviews was less expensive, near-instant support for questions or any issues we had in using their system. We have zero fake reviews being posted, no spam, simple monthly fee, SEO ranked, my staff love the interface, it's a 100x's better than Trustpilot!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris H.

General Manager

Used the software for: Less than 1 year

### "We Don't Recommend Verified Reviews or Skeepers. Period. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 5, 2023

Pros

We don't like anything about Verified Reviews. It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card.

Cons

It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card. They blame Google for all of the issues, and then they tell us that we have to deal with Google. When we call Google, they tell us the issue is with Verified Reviews. The service hasn't worked for over 6 months. They expect us to continue paying for a service that doesn't work. They refuse to accept responsibility for their product. Half the time you can't log in to the system, It randomly redirects you back to the login page.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief Technologist

Used the software for: 3-5 years

### "Pleased with Verified Reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2019

Sometimes the Product Reviews did not show correctly on my website. However, \[SENSITIVE CONTENT HIDDEN\] and the staff at Verified Reviews were very accommodating and responsive to fix the problem. They were FAST and EFFECTIVE at fixing the problems.

Pros

Ease of use and straight forward. They were able to port Amazon Seller reviews to my store. Reasonably Priced.

Cons

The way Google picks up the Verified Reviews and displays them on the Search Results is not obvious. It would help if there was an explanation for that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Customer Reviews Count"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2019

Provides EZ access of customer reviews for new customers. EZ access to US staff to correct any issues that may arise.

Pros

Very professional execution, visibility, and the ability to address negative reviews with the customer.

Cons

No real disappointment with our usage and satisfaction

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Its a disgrace"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 21, 2022

Its horrible

Pros

It integrates easily and operates okay when it works....when it works

Cons

The customer service is truly a disgrace, as a german speaking customer you will be absolutly looked over, nobody will care for you, your emails wont be answered, your calls will end nowhere, their hotline is literally not answering any calls its just disgusting. Do yourself a favor and chose ANYBODY but not them

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

E-Commerce Executive

Used the software for: 3-5 years

### "Amazing for the price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 27, 2019

They offer all the same functionality as some of the bigger names in the reviews market for a better price. Their staff are friendly and have been extremely helpful on the rare occasions I've needed to speak to their support.

Pros

A very simple interface that's intuitive to use. They also have a Magento integration that looks great, and they were amazing at providing support for this. Auto-moderation for reviews under a certain score is brilliant.

Cons

The only issue I find is being required to send at least one message to the customer before requesting the removal of a review. I understand why this exists, but there are rare occasions it's not needed. Minor nit-pick really.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Wendy J.

owner

Used the software for: I used a free trial

### "Review gurus"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 29, 2019

I am indecisive on this. You need a few months to see if this would even be helping you

Pros

This is supposed to boost your sales. It's fairly easy to use

Cons

Took awhile to figure it out. It's not exactly user friendly, but things just keep getting easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177873/Verified-Reviews/reviews/)

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Popular comparisons

[Trustpilot vs SKEEPERS Verified Reviews](https://www.capterra.com/compare/169618-177873/Trustpilot-vs-Verified-Reviews)

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