--- title: "SKEEPERS Verified Reviews Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SKEEPERS Verified Reviews Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/177873/Verified-Reviews/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SKEEPERS Verified Reviews Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SKEEPERS Verified Reviews ## What is SKEEPERS Verified Reviews? Skeepers UGC solution for brand authenticity with trusted, verified consumer reviews. Our systematic approach to detecting and mitigating fake reviews improves transparency and builds trust with consumers. In addition to reputation management, we utilize verified reviews to boost product visibility, optimize SEO, increase web traffic, and cultivate customer loyalty. ## What is SKEEPERS Verified Reviews used for? [Review Management](https://www.capterra.com/review-management-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 72% Neutral 0% Negative 28% Starting price $99 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SKEEPERS Verified Reviews?[Manage this product listing](https://www.g2.com/products/skeepers-verified-reviews/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SKEEPERS Verified Reviews 3.9 (36) VS. [4.7 (708)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $99 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (36) Ease Of Use 4.7 (1,206) Value For Money 3.8 (34) Value For Money 4.5 (836) Customer Service 3.8 (35) Customer Service 4.6 (841) ## SKEEPERS Verified Reviews alternatives [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,207)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (156)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [View all alternatives](https://www.capterra.com/p/177873/Verified-Reviews/alternatives/) ## FAQs about SKEEPERS Verified Reviews Overview ### Which roles and teams benefit most from SKEEPERS Verified Reviews? SKEEPERS Verified Reviews is most used by executives, business owners, and general managers who monitor customer feedback and brand trust across their organizations. E-commerce, digital marketing, and customer-experience teams collect and publish verified reviews to support purchase decisions, improve product pages, and assess customer sentiment. Web administrators manage review display and site integration. Answer based on 36 reviews Overview ### What company size and industries is SKEEPERS Verified Reviews built for? SKEEPERS Verified Reviews is built primarily for small retail businesses, which account for 89% of reviewers, and supports sectors including fashion, lifestyle, beauty, travel, and food. Retail represents 11% of users, while Health, Wellness and Fitness and Consumer Goods each represent 8%. Midsize and enterprise organizations each account for 6%. Answer based on 36 reviews Features and Usability ### What are the key features of SKEEPERS Verified Reviews? SKEEPERS Verified Reviews offers review monitoring, review requests, response management, and negative feedback management for handling customer ratings and feedback. It also includes sentiment analysis, real-time analytics, KPI monitoring, dashboards, and reporting & statistics, plus CRM, email management, social media integration, website integration, widgets, and third-party integrations. Getting Started and Support ### What training and onboarding options does SKEEPERS Verified Reviews offer? SKEEPERS Verified Reviews provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, and documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does SKEEPERS Verified Reviews offer? SKEEPERS Verified Reviews provides chat support. Users describe support experiences as mixed, with some noting helpful customer service and quick integration help, while others report slow or missing responses, unresolved issues, and frustration when support does not address technical or billing problems. Answer based on 6 reviews Ease of use ### How easy is SKEEPERS Verified Reviews to use? SKEEPERS Verified Reviews provides an interface that many ecommerce and marketing teams find easy to learn after initial setup. Day-to-day review collection is generally straightforward, and guided onboarding can help. However, some users report a learning curve, confusing settings, slow performance, login issues, and complex integrations for specialized business needs. Answer based on 10 reviews ## Features AI summary Based on 2,212 Review Management reviews Capterra reviewers highlight these as the features buyers value most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Verified Reviews supports **Review Request** and **Review Monitoring**, giving teams a way to collect more customer reviews and keep track of what customers are saying across channels. However, it does not include **Feedback Management**. Instead, it offers **Customer Experience Management** (**48%**) and **Negative Feedback Management** (**53%**), which can help businesses track satisfaction trends and respond to issues before they affect brand reputation, helping teams improve customer relationships and protect review performance. Review Request 2.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 3.4 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Customer Experience Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Negative Feedback Management 3.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Response Management 3.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Dashboard 2.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics SKEEPERS Verified Reviews 29 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Management: Manage, store and organize emails within the system or via third-party apps - KPI Monitoring: Tracking the status of previously identified performance measurements - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 3.8 (36) 3.8 Based on 36 reviews ## Pricing Value for money 3.8 (34) Free Trial Free Version Basic $99.00 Per Feature,Per Month Value for money 3.8 (34) 3.8 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (35) 3.8 Based on 35 reviews ## User reviews Overall rating 3.9 Based on 36 reviews Filter by rating 5(23) 4(3) 3(0) 2(4) 1(6) Mentioned topic Sorted by most recent Robin M. CEO Internet ### "Incompatible avec woocommerce" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 9, 2026 Le backoffice est très mal conçu, deux sites semblent évoluer en parallèle. La moindre tâche devient compliquée. Pire : avis vérifiés sera totalement incompatible avec woocommerce sans passer par l'API. Ce n'est pas une solution clé en main. Pros Il n'y a pas beaucoup d'avantages, l'interface est très mal conçue, le système de filtre n'est pas pratique. Cons Avis vérifiés sera prochainement incompatible avec woocommerce. Si vous utilisez woocommerce avis vérifiés n'est pas du tout adapté car vous devrez faire un développement spécifique en étudiant leur API pour pouvoir envoyer des demandes d'avis à vos clients. De nombreuses alternatives proposent un connecteur woocommerce. Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reasons for choosing SKEEPERS Verified Reviews Car avis vérifiés était plus compétitif. Maintenant qu'avis vérifiés ne propose plus de connecteur woocommerce nous allons passer chez trustpilot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Lisa D. Responsable e-commerce Food & Beverages ### "Un outil simple et performant" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 21, 2026 Cliente de longue date, j’ai une expérience très positive. La solution est fiable, simple à utiliser et parfaitement adaptée à notre activité e-commerce. Pros Plateforme simple à utiliser, intégration fluide avec notre site e-commerce et collecte d’avis fiable. Bon accompagnement avec un support réactif. Cons Tarification parfois élevée et manque de flexibilité sur certaines options. Quelques fonctionnalités pourraient être plus intuitives. Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reasons for choosing SKEEPERS Verified Reviews et avis garantis mais je ne le trouve pas dans la liste - Alignement tarifaire, bonne connaissance de l’outil et aucune intégration technique supplémentaire à prévoir. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Raphael A. Courtier en assurances Insurance ### "Une solution pratique pour valoriser la confiance de mes clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 3, 2025 Mon expérience avec Avis vérifiés est très positive. Le logiciel me permet d’obtenir rapidement des retours fiables de mes clients et d’améliorer ainsi la confiance autour de mon activité. C’est un outil qui valorise mon entreprise et qui facilite la mise en avant des témoignages clients. J’ai gagné en crédibilité et en efficacité depuis que je l’utilise. Pros J’ai particulièrement apprécié la simplicité d’utilisation et l’ergonomie du logiciel. La collecte des avis se fait de manière fluide et automatisée, ce qui me permet de gagner du temps et d’obtenir un retour client fiable. J’ai aussi trouvé très pratique la présentation claire des avis et la possibilité de les mettre en valeur facilement. Cons La prise en main initiale m’a demandé un petit temps d’adaptation pour retrouver certains réglages, puis tout devient très intuitif. Rien de bloquant, juste une courbe d’apprentissage légère. Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reasons for choosing SKEEPERS Verified Reviews Trustpilot est très connu mais tout le monde peut déposer un avis même les non-client. Puis la société des avis garanti a un très bon rapport qualité prix, mais elle est moins connue du grand public. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC paul C. GERANT Retail ### "PROBLEME DE CONNEXION PAS DE CONTACT DISPO JAMAIS DE REPONSE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 20, 2024 Pros MON INTERACE NE FONCTIONNE PLUS. Cons PAS MOYEN D'AVOIR UN CONTACT. Switched from [elDoc](https://www.capterra.com/p/166502/elDoc/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Deborah B. Responsable Etudes et Expérience Client Real Estate ### "Déception entre la "vitrine" et la réalité" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 19, 2024 Je suis peu satisfaite de mon expérience avec Avis Vérifiés. J'étais séduite sur le papier par les fonctionnalités et la notoriété de la solution, mais la mise en route a été très difficile, visiblement vous n'aviez jamais eu de cas client comme le mien à traiter et j'ai dû batailler pour obtenir ce que je souhaitais. La solution n'est pas vraiment adaptée à mon secteur d'activité (promotion immobilière) et j'en suis déçue car une autre solution identifiée convenait finalement davantage. Pros Notoriété de "Avis Vérifiés" / Perspective de pouvoir bénéficier d'une plateforme unique "SKEEPERS" avec les différentes solutions utilisées mais c'était une illusion. Cons La mise en place d'Avis Vérifiés n'a pas été simple dans mon entreprise, il y avait un réel décalage entre la présentation "commerciale" et la réalité une fois le paramétrage à effectuer. De plus, je trouve l'interface assez mal faite, peu ergonomique, la connexion saute régulièrement. Reasons for choosing SKEEPERS Verified Reviews Je pensais que le fait d'être déjà cliente de Skeepers (solution "feedback management") permettrait de n'avoir qu'une seule et même plateforme, avec des passerelles entre les 2 outils. Malheureusement, ça reste 2 outils complètement distincts sans synergie. Et pas de remise pour être déjà cliente d'une solution SKEEPERS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Aline R. Responsable Marketing Digital Health, Wellness and Fitness ### "Solution à fuir, aucun support et que des problèmes" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 15, 2024 Problèmes sur problèmes et aucun service client et support derrière. Je ne recommande vraiment pas cette solution qui a perdu tous les bons aspects qu'elle avait il n'y a pas si longtemps. Pros La réception et la modération d'avis est simple. Il est possible d'avoir plusieurs utilisateurs sur la plateforme avec différents rôles. Cons Ces derniers mois Avis Vérifiés à évoluer. Le service support n'est maintenant plus joignable directement. On peut passer par un robot mais impossible de parler avec un humain donc dès que le problème sort de l'ordinaire on est coincé. J'ai dû annoncé que je voulais partir pour enfin avoir un retour. Et malgré l'accès direct à un commercial, il a fallu encore plus d'une semaine pour que mon ticket soit traité. J'ai mis un mois à résoudre un problème par manque de réactivité de leur part... Et aujourd'hui encore le problème n'est finalement pas résolu. Pourtant j'ai bien précisé qu'il y avait un mapping à retirer, on m'a garanti que tout était en ordre, il n'empêche que mes avis ne remontent plus sur mon site... C'est donc très embêtant de payer un service qui ne fonctionne qu'en partie, service qui d'ailleurs à augmenter sans avertissement. Je me suis donc retrouvée engagée sur 1 an avec un nouveau montant dont je n'avais pas connaissance. Et ils en ont profité également pour faire payer des services avant gratuits... La dernière en date vient de la mise à jour de leur logiciel de gestion. D'un coup, j'ai été effacée en tant que contact de facturation principal alors que cela faisait 2 ans que mon adresse email était renseignée. Les factures étaient donc envoyées à une adresse email qui ne fonctionnait plus. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Arnaud A. CCO Consumer Services ### "Quand l'actualité de NetReview/VerifiedReview/AvisVérifiés/Skeepers vous ratrappe" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 22, 2024 Manifestement mauvaise. Je suis désolé de ce très mauvais feedback mais tous ces éléments ont été partagés à plusieurs reprises avec les équipes. Pros Il y en a sûrement eu mais sincèrement nous les avons oubliés Cons Intégration très problématique et complexe Echanges avec les équipes peu productifs Conseil d'implémentation qui au final ont été contre productifs Flexibilité de la solution inexistante Reporting non adapté à nos besoins et sans rapports avec l'implémentation Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reasons for choosing SKEEPERS Verified Reviews Je ne sais pas pourquoi ce choix a été fait. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IT isabelle T. responsable webmarketing Consumer Goods ### "Pas à la hauteur" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 19, 2024 aucun expérience puisque deux mois après la solution n'est toujours pas implémenté malgré nos multiples relances et demandes. Les avis ont été envoyé le 15/12 toujours pas sur la plateforme. Obligée de relancer sans cesse et aucune réponse ou réactivité Pros aucun avantages et nous regrettons vraiment d'avoir signé Cons pas de suivi,; pas d'aide, pas d'accompagnement, obligé de relancer 100 fois et jamais de réponse Switched from [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) a la base car le seo était meilleur chez vous et le commercial m'a proposé un meilleur suivi... la blage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tarik H. Achat Health, Wellness and Fitness ### "Retour Vallée Doan e-commerce " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2023 très bonne expérience global ( mise a disposition d'appel visio de pdf explicatif ect.... Pros la récolte d'avis est primordiale pour un site e-commerce, après avoir fait le tour de plusieurs récolteurs d'avis il nous semblait évident de travailler avec "Avis vérifiés" car elle inclut aussi l'avis de notre site et pas seulement l'avis produit c aussi une aide pour le SEO a ne pas négliger Cons la mise en place peu parfois etre difficile pour ce type de logiciel, cependant avis vérifier nous accompagne avec bienveillance en nous assignant un de leur agent qui nous aide a des appels visio tous est bien expliquer pour que la mise en place soit facilité Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chris H. General Manager E-Learning ### "We Don't Recommend Verified Reviews or Skeepers. Period. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 1, 2023 Pros We don't like anything about Verified Reviews. It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card. Cons It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card. They blame Google for all of the issues, and then they tell us that we have to deal with Google. When we call Google, they tell us the issue is with Verified Reviews. The service hasn't worked for over 6 months. They expect us to continue paying for a service that doesn't work. They refuse to accept responsibility for their product. Half the time you can't log in to the system, It randomly redirects you back to the login page. Reasons for choosing SKEEPERS Verified Reviews Their sales team promised us fantastic support and a great user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177873/Verified-Reviews/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Trustpilot vs SKEEPERS Verified Reviews](https://www.capterra.com/compare/169618-177873/Trustpilot-vs-Verified-Reviews) [TrueReview vs SKEEPERS Verified Reviews](https://www.capterra.com/compare/177873-210085/Verified-Reviews-vs-TrueReview)