eZee Technosys

Critique


5 / 5
1 review

Who Uses This Software?

Hospitality Industry - Hotels, Motels, Resorts, Guest Houses, B & Bs, Lodges, Hostel, Small to big hotel chains, Clubs, Condos, Villas, and Serviced and Boutique Apartments


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eZee Technosys
  • www.ezeetechnosys.com/
  • Founded 2005
  • India

About Critique

Critique, an online reputation management system by eZee manages all the reviews across the web and fortify the digital reputation of the properties. Critique will bring the reviews from the travel websites like TripAdvisor, Booking.com, Trivago and many more to which the hotel is connected with under one roof. The users can track the sources of the reviews too, thereby can get an overview of sites bringing more or fewer reviews.


Critique Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Critique Reviews Recently Reviewed!


Saves time

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I can create a template and just click and send a thank you message (or another type of response) in one click.

Reviews can be auto-translated into my language.

Good price.

Cons: You can share good reviews via twitter, it would be good if share button offered more options (facebook, g+..)

Vendor Response

by eZee Technosys on September 07, 2018

Hello, thank you for your review. We're glad that you are very happy with Critique and its features. Also, we're happy to inform you that we're working to bring out the feature that you've suggested. We're constantly improving on our solutions, suggestions like these are heartfully welcomed. Keep sharing your feedbacks at cm@ezeetechnosys.com. in case you have any confusion or any question while exploring Critique, you can always reach out to our support team. They're available 24x7x365 just to help you.
Regards,
Team eZee