--- title: "RethinkBH Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RethinkBH Software - reviews, pricing plans, popular comparisons to other Applied Behavior Analysis products and more." source_url: "https://www.capterra.com/p/177929/rethink/" page_type: "product" language: "en" --- # RethinkBH Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RethinkBH ## What is RethinkBH? RethinkBH is a cloud-based practice management and clinical platform purpose-built for ABA therapy providers and pediatric behavioral health practices. A division of RethinkFirst, a global health technology company, RethinkBH gives clinicians, billing teams, operations leaders, and practice owners the tools they need to manage every aspect of their practice in one connected system. The platform integrates clinical programming, ABA data collection, AI-powered scheduling, session documentation, revenue cycle management, staff training, and family engagement—eliminating the need for disconnected point solutions and reducing the administrative burden that prevents clinicians from focusing on client care. RethinkBH is built by clinicians, for clinicians. With evidence-based care plans, a library of over 1,500 customizable programs, and tools that adapt to practices from solo providers to large multi-site organizations, RethinkBH is designed to grow with your practice. ## What is RethinkBH used for? [Applied Behavior Analysis](https://www.capterra.com/applied-behavior-analysis-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 124 user reviews Reviews sentiment Positive 81% Neutral 11% Negative 8% Starting price $20 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RethinkBH alternatives Highest Rated [4.9 (23)](https://www.capterra.com/p/10027312/ABA-Matrix/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (108)](https://www.capterra.com/p/179836/Theralytics/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (158)](https://www.capterra.com/p/140743/CentralReach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (92)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177929/rethink/alternatives/) ## FAQs about RethinkBH Overview ### What problems does RethinkBH solve? RethinkBH solves slow, paper-heavy ABA workflows by centralizing data collection, session notes, schedules, billing, goals, and documents in one system. It reduces training friction with intuitive navigation, onboarding modules, and prebuilt program libraries. ABA providers, BCBAs, RBTs, counseling teams, and small practices benefit most from faster setup and more organized client care. Answer based on 80 reviews Overview ### Which roles and teams benefit most from RethinkBH? RethinkBH is most used by behavior technicians, registered behavior technicians, ABA therapists, and behavior analysts who document sessions, track client progress, and manage treatment workflows. Clinic owners, directors, and executives benefit from scheduling, billing, reporting, and oversight, while administrative and HR teams support staffing, compliance, and operational coordination. Answer based on 124 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is RethinkBH built for? RethinkBH is built mainly for small ABA therapy providers, with 90% of reviewers from small businesses and 35% in Mental Health Care. It also serves multi-location and enterprise behavioral health organizations, with reviewers in Hospital & Health Care at 17% and Individual & Family Services at 11%, primarily for Applied Behavior Analysis. Answer based on 124 reviews Features and Usability ### What are the key features of RethinkBH? RethinkBH includes core ABA data collection, session notes, scheduling, and patient records management in one system. Differentiating features include real-time graphs and reporting, customizable programs and goal banks, staff and client management, and a client portal for families to review schedules, goals, and documentation. Answer based on 64 reviews Integrations ### Which third-party tools and platforms does RethinkBH integrate with? RethinkBH integrates with Tebra. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on RethinkBH? RethinkBH offers live online sessions, webinars, and documentation, and reviewers often describe onboarding as guided, organized, and easy for new hires, therapists, and nontechnical staff. Videos, quizzes, and visual examples help teams learn quickly, while admins and teams handling setup, reporting, or deeper configuration may need more time and support. Answer based on 43 reviews Getting Started and Support ### What customer support options does RethinkBH offer, and how do users rate the experience? RethinkBH offers email/help desk, phone support, and chat. Users often describe support as responsive, helpful, and quick to answer questions, with some receiving replies within hours. Others report difficulty reaching representatives, delayed follow-up on technical or billing issues, and inconsistent resolution after onboarding. Answer based on 33 reviews Security ### How does RethinkBH handle data security and access control? RethinkBH uses encrypted client information, secure login protections, and centralized access to patient records while allowing parents to view their child’s information and schedules. Reviewers describe the platform as secure, reliable, and privacy-focused, though some note frequent logins can feel cumbersome and occasional delays or data loss can affect daily work. Answer based on 10 reviews Data collection ### How well does RethinkBH handle ABA data collection? RethinkBH handles ABA data collection well for many therapy teams by keeping notes, targets, graphs, and scheduling in one place. RBTs and supervisors often find real-time tracking and organization helpful, though some report sync problems, occasional crashes, and a mobile app experience that can slow documentation during sessions. Answer based on 64 reviews ## Who uses RethinkBH? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 495 Applied Behavior Analysis reviews Capterra data shows that buyers of Applied Behavior Analysis software rank the following features as their top priorities: - **ABA Data Collection** (**66%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**63%**) - **Reporting/Analytics** (**53%**) RethinkBH supports all three of the features reviewers value most: ABA Data Collection, Billing & Invoicing, and Reporting/Analytics. Together, these capabilities help businesses record therapy data accurately, manage billing and payments more efficiently, and review performance insights, allowing teams to improve documentation, financial oversight, and decision-making. ABA Data Collection 4.0 (51) 94.12% of 51 reviewers that rated this feature as important or highly important Observe and record information about your charge's behaviors and characteristics Reporting/Analytics 3.9 (9) 77.78% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Mobile Access 3.9 (53) 92.45% of 53 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Appointment Management 4.0 (53) 79.25% of 53 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Progress Tracking 4.2 (46) 93.48% of 46 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Program Management 3.9 (49) 91.84% of 49 reviewers that rated this feature as important or highly important Process of managing several related projects or business activities to achieve organizational goals RethinkBH 74 features ### All Features - ABA Data Collection: Observe and record information about your charge's behaviors and characteristics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For ABA Industry: Tools developed specifically for use within applied behavioral analysis industry - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Learning Management: Organize and track educational activities - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (124) 4.0 Based on 124 reviews ## Pricing Value for money 4.0 (109) Basic $20.00 Flat Rate,Per Month Value for money 4.0 (109) 4.0 Based on 109 reviews ## Integrations [ Tebra](https://www.capterra.com/p/129169/Tebra/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (115) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (115) 3.9 Based on 115 reviews ## User reviews Overall rating 4.1 Based on 124 reviews Filter by rating 5(52) 4(48) 3(14) 2(4) 1(6) Mentioned topic Sorted by most recent MO Melissa O. Senior Behavior Technician Non-Profit Organization Management ### "Data Collection " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 7, 2026 My overall experiencing had been a hit or miss. Sometimes the application works and sometimes it does not. Pros It’s efficient. Recording data on a iPad is easier than carrying around papers. I also like being able to see my complete schedule. Cons I dislike how if a mistake is made during data collection it doesn’t show the trial by trials. With this new update it does not allow syncing for skills/behaviors unless the minimum trials were inputted, despite if skill was not practiced or behavior didn’t occur. Unable to delete duration on the application for behaviors. It syncs data for those who are not billable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kabre C. Behavioral tech Non-Profit Organization Management ### "Rethink review " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 June 4, 2026 I’ve been using it for about a year now and I haven’t had too many issues although an update would be nice. Pros Easy to use, simple to understand. User friendly once you get the hang of it. Simple to See last appointment of the day Cons Certain things could be even more easier, like once a program I finished it should go to the bottom or go gray so you know what else needs to be done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Takiya R. Behavior Technician Individual & Family Services ### "Rethink Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 4, 2026 My overall experience with Rethink is that it is easy to use. I like the available tabs to help me navigate. Pros What I like the most about rethink is the Data collection, printable program resources, and it has an app. Cons I do not have any things that I do not like at the moment, however I know it’s for security purposes but constantly logging in is a little hassle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Maria M. RBT Child Day Care Services ### "Not perfect but works " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 3, 2026 I had learned how to describe the programs and the results in every single aspect as the behaviors.. Pros Allows you to be specific with every topic that it has and helps to be more clear with your answers. Cons Is so slow, sometimes is nota llow you to take a good data and is not saving automatically what you were writing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Carla P. Human Resources Hospital & Health Care ### "Great 40 RBT Training for new Behavioral Techs." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 2, 2026 Does the job to prepare new hires for the RBT role. Easy process to create accounts for RBT Training. Pros Being able to order the essential 40 hour RBT training for new hires needing the basic 40 hour RBT training. Cons I don't use it on a daily basis, so I don't feel qualified to respond. There is nothing I can elaborate about. Switched from [Relias](https://www.capterra.com/p/179573/Relias/) Former Admin made the switch before I came into the role. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amanda S. Therapist Education Management ### " BCBA candidate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 June 2, 2026 I have had some issues but it was quickly resolved. If the things in my cons box was resolved it would make my overall experience so much better. Pros How easy data collection is, seeing graphs online, adding behaviors end of day online is quick, and seeing the mastery programs pop up when on the website. Cons I think the scheduling aspect is a little annoying where we can’t change the time of the client left early, the amount of session notes when in center, having to fill out our name and title everytime for each note and not being able to refresh without logging out. Getting logged out and not being able to do our notes thoughout the session definitely makes doing session notes stressful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Esmeralda L. Behavior Technician Human Resources ### "Behavior Technician " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 Overall, I've had a great experience with RethinkBH. It's very easy to manage and seems to have great customer service if something is not right. Pros I like how accesible it is and how it is very clear to read. Also, it has a great security system in regards to logging in. Cons I least like how sometimes RethinkBH has logged me out while taking my session notes. It's unfortunate when it happens because sometimes my notes don't save. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Arlenis S. Behavioral technician Child Day Care Services ### "Good it could be even better " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 1, 2026 Great for data collection is easy is friendly and makes everything faster when checking on client progress. Everything you need is there from data to billing. Pros App is valuable yet I believe payment could be express per group of client not individual Customer support is medium, they do solve but usually takes time and that put us behind with work sometimes even losing data. Security is excellent. Data collection is easy and good overall. Well organization for patient management, scheduling and calendar. For billing works good as well. Sometimes app is slow and can be frustration while working with a client were you need to collect data. Cons The app is slow sometimes and there’s days when app is on mantaneance and all team is unable to collect data this is the biggest weakness Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sarkis G. CFO Mental Health Care ### "ReThink meets most needs but not all" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 1, 2026 Overall pretty happy. I would give it a 7/10. A lot of your competitors are coming out with features that are built-in to their core product while ReThink keeps their focus on their integration partners. Seems like little attention on developing your core product. Pros Self billing is pretty easy through Tebra. It meets all of our basic needs. For any advanced needs I'm able to export data and build my own custom applications. Cons 1) UI is outdated. 2) Occasional downtime disrupts work 3) No live RBT supervision tracking 4) Frequent mobile app sync issues 5) Appointment list lacking basic filters 6) No ability to export custom data 7) Built-in scheduling weak unless paying more $ for theradriver or analytics Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reasons for choosing RethinkBH Recent familiarity from previous agency experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Ashley B. Registered behavior technician Education Management ### "Rethink Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 31, 2026 Pros All of the collected data graphs itself, easy to collect correct data as you work on programs as it is readily available and can easily log in to update a note if need be. Cons Hard to find certain programs when all open, doesn’t update with newly added prigrams, sometimes doesn’t sync properly and you have to log out in order to get your correct appointments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177929/rethink/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [AlohaABA vs RethinkBH](https://www.capterra.com/compare/177929-192774/rethink-vs-AlohaABA)[Theralytics vs RethinkBH](https://www.capterra.com/compare/177929-179836/rethink-vs-Theralytics)[CentralReach vs RethinkBH](https://www.capterra.com/compare/140743-177929/CentralReach-vs-rethink) [CR Essentials vs RethinkBH](https://www.capterra.com/compare/177929-210165/rethink-vs-Behaviorsoft)[Mend vs RethinkBH](https://www.capterra.com/compare/165634-177929/Mend-App-vs-rethink)