# Page 2 | Subsplash Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Subsplash the right Church Management solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177932/Subsplash/reviews --- Subsplash 4.5 (131) [View alternatives](https://www.capterra.com/p/177932/Subsplash/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Subsplash ## Showing most helpful reviews Showing 26-50 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JE Josiah E. Young Adults Pastor Religious Institutions Used the software for: 2+ years ### "Is Subsplash worth the trouble?" September 19, 2019 4.0 Often times I was already faced with a daunting task like... upload previous podcasts to a podcast tab on the app. We had dozens and dozens of them to upload. Then we had graphics to go along with those podcasts as well as descriptions. It was a lot of work to begin with. Getting the run-around with navigating through the app was the last thing we needed. One major issue I noticed was when submitting or saving your work, the interface wouldn't just naturally take you to the next step...I would have to often circle back to the home page, click on a particular button then another then another to get to the next step. We're having to wait for 3 or 4 pages to load to get to a page that should have been the next natural step for what we were doing. Making the job take that much longer. Overall, after many many months of working with Subsplash I figured out how some things work and even though it was always longer than it needed to be, it was the best I had so I just made it work. I still have no other persons familiar enough with the app's dashboard to do what I do. I feel stuck doing it. If it was simple, I know I would have many other teams that could step up to manage this. But the difficulty level just made it too daunting. It was ok to get started...but we're currently getting rid of Subsplash and moving to another app platform. I'm hoping it'll be a much easier app to manage. Pros What I liked most about this software was the fact that it was my first experience customizing an app. My initial thoughts was the excitement of our church having an app that everybody could use. Instead of always updating social media pages or websites...it would be even more readily accessible to them by simply being an app on their phone or tablet. I thought subsplash was as good as it gets simply because it was all I knew. It had little bugs and looked clean. Cons It was very difficult to figure out how to manage. I spent hours and hours trying to get familiar with the user-interface (the backend of subsplash) Some things were simple...but there were many other portions of the app that was very complicated. A massive part of my job is replicating what I do into other people. Subsplash was so difficult to grasp that I had little confidence I could get anybody else to figure out how to manage the app for their particular department. There was only 1 other person at our church that worked on the back end of Subsplash. He did just about everything for the church and then I managed my particular department. Every single time I wanted to try something new, or when I wanted to change something, it was hunting down YouTube tutorials or guess-work on how to get something done. Review Source Response from Subsplash October 11, 2019 Hello, Josiah. We are thankful for your feedback and committed to serving you. We would like to let you know that we have a Knowledge Center full of helpful articles and how-tos meant for troubleshooting: https://support.subsplash.com/hc/en-us. Also, never hesitate to reach out to Support at support@subsplash.com. We appreciate this opportunity to grow! Richard M. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Solid choice for connecting your church family!" January 19, 2019 5.0 Pros Once you get used to the dashboard settings, it is surprising how creative you can get with the design of the app, without sacrificing a professional look. We love the many available features such as developing a custom Bible reading plan, accessing our Google Calendar of events, and the ability to quickly and easily give online. We've taken advantage of the Media server, and upload all our messages, complete with PowerPoint Slides, Sermon Notes and Bible Study curriculum. It is a significant tool for our church family to not only stay in touch with what's happening at the church, but to assist them in their discipleship journey with reading and study. I also give Subsplash top marks for their technical support. I receive very quick and helpful replies, always delivered with a friendly attitude. Cons The software seems to be fairly robust, but it is a bit slow in starting up, and there is a slight delay when making updates. There is a bit of a learning curve in understanding the Dashboard. I feel the team has done a great job in general at making it as accessible as possible, but there are still a couple of things that I would not consider intuitive (such as working with the menu system, lists, and media series). The custom Bible reading feature is great, but I wish we had access to other translations beyond ESV. Review Source Response from Subsplash January 23, 2019 Hello, Richard. We are thankful for your kind review and feedback. It is an honor to serve you and Glencairn Mennonite Brethren Church! LK Lynn K. Pastor Religious Institutions Used the software for: 2+ years ### "Easy to Use but Pricey Fees" November 3, 2022 5.0 From an easy to implement online giving solution, this is probably the easiest and geared toward churches, however due to the fees, we are investigating other options that integrate well with our CMS package. Pros Subsplash is very easy to implement and train the users on basic operations, whether for one-time giving or recurring. Integrating the links into the webpage and apps was simpler than other options. Cons The transaction fees are still higher than competitors even with their GrowCurve option. We have yet to see a decrease in our fees after years of use. Reason for choosing Subsplash Previous experience and ease of set up and use. Review Source Brent P. Director Of Information Technology Information Technology and Services Used the software for: 2+ years ### "Subsplash makes mobile apps easy!" December 12, 2018 5.0 Pros We've used Subsplash for our church's app for years now. Here's the deal, while other custom app builders may be appealing to not lock you into a box on design, no one will give you the support staff or custom attention like these guys. They DO offer many templates and such for mobile apps, so the box is large, but it is still a template based system (box). But if you don't want to custom code your own app, you are going to land in a box somewhere. This is the best I've seen yet. On top of that, they have giving platforms, podcast platforms, etc... and if you need something they don't have, just ask! They are open to feedback and have (numerous times) created solutions that didn't exist before because we asked for them. Great people. Great products. Cons If I have to find a negative here, I'd say... the mobile app templates are totally usable and such, but aren't the prettiest or most custom in the world. Admittedly this is probably on us for not spending more time on ours. :-P I've seen some great apps on the platform and a large portion of ours not being stellar is on us. Review Source Response from Subsplash January 7, 2019 Brent, thank you so much for the kind words! It's our pleasure serving you and your team. Karen S. Director of Communications Religious Institutions Used the software for: 2+ years ### "Custom app quality without the hassles" January 22, 2019 5.0 We decided 3 years ago to create an app for our church to enhance the weekend service experience, and to expand our outreach to the global audience of app users. Subsplash enabled us to do both — at a very reasonable price. We had an ambitious vision for the functionality that would be included, so we originally considered using a custom app developer. But ultimately we landed on Subsplash because of the great work they had done for other large church clients. I am SO glad we did. Our experience has been excellent. If you are a church, I recommend their app product without reservation. Pros Subsplash gives us a top quality app product at a price point that is doable for churches. They do all the work behind the scenes to continually improve the user experience and submit updates to all the major app platforms. They are constantly rolling out new features. Our congregation especially loves the Fill-In Notes feature. It has enabled us to provide the message outline each week, with space to type in your own notes. The online dashboard is easy to use; we are able to have a volunteer make all the weekly updates to the message library and outlines. Cons Working within a template structure, by definition, limits the functionality and layout options available. While we are unable to incorporate all the bells and whistles we'd like, Subsplash has been responsive to our requests and factored them into some of their updates. Review Source Response from Subsplash January 23, 2019 Thanks so much for the thoughtful review, Karen! We are so glad to hear that you and Elmbrook Church are delighted by the Subsplash Platform. JA Jonathan A. Tech Director Religious Institutions Used the software for: 1-2 years ### "Great custom branded local App" October 11, 2022 5.0 Great external communication and mobile app platform, but became too expensive and time consuming to manage it along with the rest of our data. Pros You can easily set up a mobile app that has great media management and push notification options. Cons User info can’t be linked to any external database (i.e. giving, account info, user notes, etc), so you have to run everything through them (which currently is not robust enough of a ChMS). Review Source LS Larry S. Accounting Religious Institutions Used the software for: 1-2 years ### "Subsplash-Overall Review" August 21, 2019 4.0 The package has increased our online giving. The app is easy to use, the user can schedule an automatic transfer on a weekly, monthly or whatever basis. It's also been mostly "error free." I've had very, very few issues administrating this program. Pros It's pretty user friendly all in all. I had very little formal training on the administration of this software package, but could maneuver and find most everything I've needed. The associated app is equally user friendly. Overall, the software works and works well. Cons This may be an across the board issue with online giving software packages, but...there is a "lag" between the time a person makes a contribution and the time it shows up in our bank. They send one weekly batch transfer (Wednesdays). This batch will not include EVERY contribution made the prior week. In fact, it doesn't even have all the contributions made up to 2+ weeks prior. So, again, there is a lag issue. A giver may make a contribution on the 1st day of a month, but it won't get transmitted to our bank until 2 weeks later. I know this is due to how online banking functions work though I don't understand the details. All I know is I would rather get ALL of our contributions in a more timely fashion. Reason for choosing Subsplash The pricing is quite fair and it was easy to setup and use. The user friendly app helped too. Everything just integrates well. Review Source Response from Subsplash September 11, 2019 Hello, Larry. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow! AC Abe C. Ops Religious Institutions Used the software for: 2+ years ### "Associate Pastor" May 6, 2023 1.0 I pray that I can find a company that can actually provide premium support for that premium-paid member category. Pros Subsplash purchased "The Church App", so I never choose Subsplash. I am unhappy and disappointed with the quality of support. Cons Its a hit or miss and when its a miss don't expect prompt or even knowledgeable support. Reason for choosing Subsplash Subsplash purchased "The Church App",so I never choose Subsplash. I am unhappy and disappointed with the quality of support. Review Source Josh E. Director of Administration Religious Institutions Used the software for: Less than 6 months ### "No Substitute for Subsplash" January 25, 2022 5.0 The Customer Support provided is like none other I have dealt with or been a part of. They truly are genuinely thoughtful to seeing your website and mobile app succeed. Pros The ease of the backend interface for the website platform and the mobile app version is superb. Cons I have not found anything that presented me with a cause for concern. Review Source VR Verified Reviewer Director of Communications Religious Institutions Used the software for: 2+ years ### "Clean app without hiring a developer" January 18, 2019 5.0 Pros I really like that with Subsplash I can make the app truly my own by designing all of my images to stay within my brand. The interface is clean and once a user is past the initial learning stages, weekly updates and repeat tasks become a breeze. Customer service is quick to respond and help as they can. Cons I signed up with Subsplash a couple years ago, and since then they have added new features. unfortunately, I am unable to take advantage of these features as the pricing structure has changed and I can't justify paying the higher prices. When I initially signed up I thought the price was a little high, but felt that an app was needed and knew that paying a developer is very expensive. But I had hoped some of the features they said were upcoming would still be included in my top-tier package. Now my package is not top tier, and I can't spend the money for other features. I still like my app and plan to stick with Subsplash! Review Source Response from Subsplash January 23, 2019 We are so glad to hear that you are delighted by the our dashboard interface and customer service. We are thankful for your feedback and committed to serving you. JMC John Marc C. Pastor Religious Institutions Used the software for: 2+ years ### "Subsplash for Churches" February 15, 2023 4.0 Overall, we liked working with Subsplash and we are still using it for our website and media management. Our goal is to move away from it soon but the experience as a whole was not bad. The reason I started looking to move was a $40 a month jump in our price from one month to the next. Pros We really enjoyed our time with Subsplash. We signed for a two year contract and ended up staying with them longer. The app building and website building portion of their product were intuitive and easy to use. The amount of customization we could have on our own custom branded app was great. I found it far better than most other companies that were offering the same thing. Cons One of the main things I did not like about Subsplash was their tendency to charge for every small add on. I know that there are many companies that do that and we are technically paying more now than we were with Subsplash. With Subsplash though there was no trial periods or no option to drop a service if you found you weren't using it. If you signed up for it you were stuck with it whether or not it fit your ministry. Review Source VR Verified Reviewer Designer Religious Institutions Used the software for: 6-12 months ### "Customer Support Doesn't Really Care" June 18, 2019 3.0 I was introduced to Subsplash through the church I am working with to design their website and app. They had been trying for months to do it on their own with Subsplash but said they were having a hard time getting anything going. I learned the platform and setup the app to be submitted to Google and Apple according to Subsplash's checklist and once I submitted the app I had to follow up with Subsplash 2 weeks later to see if anything else needs to be done (Subsplash states it would only take up to 10 days to get a response if anything needed to be changed). They told me changes were needed so I fixed the issues and resubmitted. 2 more weeks went by and I called in to express my frustrations about how I have to follow up to find out if anything is going on and when I emailed was told by one agent that nothing needed to be done since they submitted it to Apple, then was told by another agent that same day that changes were needed and they hadn't submitted it to Apple yet. I was understandably over it all so after consulting with the church we decided that for the money we were paying monthly to have Subsplash's help we would end our contract with them. I have had many phone calls with agents and there has still been no resolution. Rep said she would follow up with me the day after our last phone call and that was 2 weeks ago. There is a lot more that has occurred with this company but due to the word limit I cannot detail it all. Horrible experience. Pros Once you learn the platform it looks good overall. Cons It took some time to learn the platform and you can't easily swap images or information out. Customer support doesn't really seem to care or know what's going on with your account. Have had multiple situations where customer support said they would follow up and then I'd never hear from them again. Review Source Response from Subsplash July 30, 2019 Hello! Thanks so much for bringing this to our attention. Our Support team would love to discuss this with you. Please reach out to them at support@subsplash.com. We are committed to serving you and helping find a resolution! JN Jennifer N. Finance & Operations Manager Religious Institutions Used the software for: 1-2 years ### "Subsplash as a Giving Platform" September 30, 2020 5.0 Our communications department really wanted to use Subsplash for the quality of their app and ability to upload sermons in a quality way. I needed a reasonable giving platform. Subsplash has been a really good move for us. Pros The process for switching to Subsplash as our giving platform was made as easy as possible by the support team. The platform is quite intuitive to navigate and has integrated well with Planning Center Giving overall. Our communications team has been thrilled with the ease of building and modifying our church app and the functionality the Subsplash app has provided. Cons The giving aspect of Subsplash is still being perfected and is not always glitch-free. When users try to modify an existing recurring gift on the day the gift is scheduled, we have had a number of instances of both the old and new gift occurring on that day. The good news is that refunding a gift couldn't be any easier and the customer service responsiveness has been amazing when we've needed them. Review Source Response from Subsplash December 18, 2020 We are so glad to hear that you are delighted by the Subsplash Platform and are honored to partner with you and the team at Grace Gathering! JB Jin B. Finance Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Great Church Management Software - Highly Recommend!" May 6, 2022 5.0 Pros Subsplash's features were so much easier to use than our previous CMS systems and being able to integrate it with Breeze has been such a help! Cons There isn't anything we don't like about the software, fortunately! Review Source Randy R. Pastor Religious Institutions Used the software for: 1-2 years ### "Great but not perfect" January 18, 2019 5.0 Great company that offers a great product with friendly, helpful, knowledgeable support staff Pros Their mobile app is second to none. That is by far their greatest strength. All their features are very user friendly, simple functions which allow you to learn the procedures quickly. Very helpful and friendly tech support Cons They are still a very young company so some of their products are still in the developmental stages. Their website for instance as well as their on-line giving platform lacks some needed features. Scheduling a tech support call is sometimes a pain because their availability is often limited for a day or two out. Review Source Response from Subsplash January 21, 2019 Thanks so much for the kind review, Randy! We are so glad to hear that you are delighted by the Subsplash Platform. MW Mark W. Minister Non-Profit Organization Management Used the software for: Less than 6 months ### "A Very Pricey Mistake" April 10, 2020 3.0 We tried Subsplash to improve communication with our congregation and community, and to upgrade our web presence. But we improved our website more in 2 hours with some WordPress changes than we accomplished in almost 3 frustrating weeks of working with Subsplash. And since Subsplash never went live, there was no improvement in our communication with our community. Pros Subsplash brings multiple functions like giving, website and messaging under one platform and provides the ability to live stream content. Cons In my opinion, the online demo is misleading to the point of dishonest. Subsplash does no design work; they merely allow you to use their platform to do the work yourself. I did not find the software intuitive and believe it requires a steep learning curve. Some of the same actions (e.g. uploading graphics) have to be repeated multiple times and while we were advertised the ability to live stream, we weren't told ahead of our purchase that when that ability was provided, it would also cost $125 more each month. Support was very slow in responding and their excuse was "we've gotten an influx of new customers right now." Hint: Don't accept a customer's money until you're ready to provide what they're paying for. When we quickly determined the platform wasn't for us, Subsplash refunded only a portion of our total payment and retained $639 of our money, although we had the service for less than one month and were never able to go "live" with the software, not even for one minute. Review Source Response from Subsplash June 17, 2020 Hello, Mark. We are thankful for your feedback and committed to serving the church. We appreciate this opportunity to grow! VR Verified Reviewer Communications Director Religious Institutions Used the software for: 1-2 years ### "Great end product" January 15, 2019 4.0 Pros The end product is great, that is what people open up on their smart device. I love that Subsplash keeps adding new features. Cons It takes some time to get up to speed on using the software, and it takes more time than they tell you to keep everything updated and current. Also, the cost is pretty steep for us, and it looks like they want to increase the price with more added features. Still, so far it's worth it to us to keep up with Subsplash because the end product is very nice. Review Source Response from Subsplash January 18, 2019 We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow! JM James M. Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Disappointed " August 8, 2022 2.0 Overall 1-10. 5 Pros It looks very professional. The layout is perfect. The giving feature has worked very well. Cons For what we are paying it is extremely glitchy. Then we reach out to customer service who are always kind and professional. However we are constantly told to take pictures and record the glitches. It should not be our job to help you fix your system. It just feels we are over paying. The chat feature is crucial and has not left our church members impressed. Just being honest. Reason for choosing Subsplash You guys presented it very well unfortunately your product and IT team is under delivering. Review Source HC Heather C. Communications & Outreach Director Non-Profit Organization Management Used the software for: 2+ years ### "Review of Subsplash/The Church App" January 15, 2019 4.0 Overall we have been very pleased with our ongoing relationship with Subsplash. When I first began working with Subsplash, years ago, they were a fairly small company; I felt very important and really cared for as we set up our app. Over the past 12-18 months, I've really noticed a change in that type of care. I'm not naive to think that as they've grown they would be able to maintain the same level of guidance. However, I miss it and sometimes feel a bit overwhelmed and/or lost...like I'm not able to keep up or take advantage of updates in technology, maximizing user experience, etc. Pros What I like most about Subsplash is that it allows us to regularly engage both those who attend our church and those who have never set foot on our campus. Cons What I like least about this software is that I can't delete images that I upload. I know that may seem a little odd, but I wish there was a way to archive/organize uploaded images. Review Source Response from Subsplash January 17, 2019 Hello, Heather. We're thankful for your kind words and thoughtful feedback. We're committed to serving you and the team at Believers Church. PD Pat D. Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Very good software for small to medium churches" November 23, 2023 5.0 Pros We started using Subsplash about a year ago when our previous provider discontinued the product we had been using. Overall, the software has been fairly easy to use and the integration between various functions has become even better. Cons There was a learning curve up front, like you would expect with any new product. Customer support was lacking at first, but has become much better. Reason for choosing Subsplash More comprehensive platform for our needs. Review Source LG Lee G. Creative Arts Pastor Religious Institutions Used the software for: 2+ years ### "Great app for churches of any level!" August 23, 2020 5.0 It's been incredible. There are other church app development companies out there, but none offer as clean a product as Subsplash. Also, we know other churches who have spent thousands of dollars, and much more time, to develop their own app, ultimately to be back at square one and wishing they had used Subsplash. Pros Subsplash has developed one of the most user-friendly and affordable app interfaces for churches. We've been using it since 2010, and have always been impressed. The best feature is how easy it is to organize media content, based on series. It allows our attenders to go back and watch any teaching series on their phone. However, it also allows web embeds, which makes it easy to integrate into your website as well. Cons I wish it was a little more all-inclusive in terms of app platform availability. For example, depending what apps you want, you have to pay for it. We have the ios app and Google play app. They have other apps (Apple TV, Roku, etc), but we haven't bit the bullet to access those. Review Source Response from Subsplash December 18, 2020 Thanks so much for the kind words, Lee! We are so glad to hear that you are delighted by the Subsplash Platform. DR Daniel R. Executive Minister Religious Institutions Used the software for: 2+ years ### "Subsplash Thoughts" January 18, 2019 5.0 Subsplash has been excellent to deal with. Their customer support is good. I don't always like having to schedule an appointment to call for support, but, that's the world we live in. Subspaslh has been able to roll with changes put on them by Apple, etc. and has been able to convey those changes to the client well. Pros Excellent design and functionality. Easy for the user to navigate. Easy for the client to customize (within various templates). Cons It is rather expensive, but you get value from the app, in terms of users and usage. The dashboard can occasionally stop saving, but a refresh will clear that up. Review Source Response from Subsplash January 23, 2019 Daniel, we are thankful for your feedback and committed to serving you and the Christian Church of Jasper. Thanks for the thoughtful review! MB Michelle B. Front office Admin Religious Institutions Used the software for: 2+ years ### "Easy to use with great customer service." January 18, 2019 5.0 Since most people use and have their smart phones with them, this app has made our communication and connections with our member easy for them and us. The Subsplash team understands our goals and help us to reach those goals. We have had the best experience working with this company. Pros The great customer service and the ease at which we can update and add items. There are training videos to help you through the process, and a responsive team that answers all our questions. Because of this app and how well it works our members have easy access to podcasts, documents, giving, important links and updates we need to communicate. Cons We wish they had an event registration/purchase feature for this product. We would like to have all online money payments to be under one umbrella and having an event registration would accomplish that goal. Review Source Response from Subsplash January 21, 2019 Thanks for the kind words! It is our pleasure serving you, Michelle. Jason B. Project Manager Religious Institutions Used the software for: 1-2 years ### "app and engagement features, managed in one place" October 5, 2019 4.0 The people there and the team is amazing, the software is ever-improving, ... i highly recommend it. Pros it's great to have app and engagement features, managed in one place. we can manage things like push notification to our branded subsplash app right from the subsplash interface and that has helped our team out a lot. Cons it'd be great if we could somehow integrate all that we already do on wordpress with the subsplash interface, so we don't have to double our work everytime we do something (podcast, blog, etc.)... but for the most part I don't have any complaints/cons. Review Source Response from Subsplash October 11, 2019 Thanks so much for the kind words, Jason! We actually have web integration capabilities that could help with the frustrations you mentioned. Please reach out to your Client Success Manager or Support to learn more about this. VR Verified Reviewer Pastor Religious Institutions Used the software for: 2+ years ### "Even Smaller Churches Have a Resource" January 22, 2019 4.0 Pros Ample Push Notifications. Always expanding options. Very User Friendly. Cons Would like to be able to hyperlink from within the Push Notification feature. Review Source Response from Subsplash January 23, 2019 Thank you for leaving a review! It is an honor to serve you and the church. Similar Products Featured