Who Uses This Software?

Enterprises and SMB businesses with Contact Centers that deliver a Customer Experience and need the right technologies to do it. Voice, Mobile, AI, WFO, Voice Biometrics, PCI, CRM and more


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • Blueworx
  • www.blueworx.com/
  • Founded 2016
  • United States

About Blueworx IVR Platform

Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.


Blueworx IVR Platform Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

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