Who Uses This Software?

Small and medium IT support center, and many departments


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Pricing Details
    Consult us to make a more precise budget.
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Milldesk
  • www.milldesk.com
  • Founded 2005
  • Brazil

About Milldesk

A software to manage and control help desk, a SaaS app, works with ticketing system, SLA, reports, knowlodge base and many features.


Milldesk Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Milldesk Reviews


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