--- title: "Orderwerks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orderwerks Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/177956/Orderwerks/" page_type: "product" language: "en" --- # Orderwerks Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Orderwerks ## What is Orderwerks ? Streamline your B2B order management with Orderwerks, a comprehensive platform that brings sales orders, fulfillment, and inventory management under one roof. Get complete visibility into every order's status, from placement to delivery, while efficiently managing your entire fulfillment process. This web-based solution eliminates the complexity of juggling multiple systems, giving you a centralized hub to view, manage, and fulfill orders with ease. With real-time inventory tracking, intuitive order processing, and exceptional customer support, Orderwerks helps you deliver a seamless ordering experience for your B2B customers. Whether you're handling a handful of orders or managing thousands, Orderwerks scales with your business needs while keeping everything organized and accessible in one place. ## What is Orderwerks used for? [Order Management](https://www.capterra.com/order-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $100 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Orderwerks alternatives Highest Rated [B2B Wave](https://www.capterra.com/p/133836/B2B-Wave/) [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133836/B2B-Wave/) [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Kentro](https://www.capterra.com/p/268142/Kentro/) [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268142/Kentro/) ## FAQs about Orderwerks Overview ### Which roles and teams benefit most from Orderwerks ? Orderwerks is most used by business owners, operations leaders, finance executives, and technical teams managing wholesale order workflows. Customer account and service teams rely on it to track orders and support clients, while purchasing, scheduling, and logistics staff use it to coordinate inventory, fulfillment, reporting, and day-to-day process efficiency. Answer based on 21 reviews Overview ### What company size and specific industries is Orderwerks built for? Orderwerks is designed for physical inventory-based B2B businesses handling small- to high-volume orders, including wholesalers, manufacturers, distributors, and suppliers. It fits companies in these sectors that need support for order processing and day-to-day inventory operations, from smaller firms to larger organizations managing frequent transactions. Features and Usability ### What are the key features of Orderwerks ? Orderwerks offers order management features such as order entry, order processing, order tracking, and real-time updates. It also includes inventory control, warehouse management, and backorder management, plus B2B tools like client portal, EDI, quotes and estimates, and vendor management. Pricing ### How much does it cost and what fees or limitations are included? Orderwerks starts at $100 per month per user for the Basic plan, and plans start at $100/mo plus user fees. A free trial is available. The Basic plan includes B2B Order Entry, Fulfillment, Inventory Management, Mobile Apps, and Order Management, with pricing described as worthwhile for process savings. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does Orderwerks integrate with? Orderwerks integrates with 11 third-party tools, including CRM, accounting, e-commerce, shipping, and communication platforms. Official catalog integrations include HubSpot Sales Hub, Zoho CRM Plus, QuickBooks Online, QuickBooks Enterprise, WooCommerce, OpenCart, ShipStation, Square Payments, TaxJar, Slack, and Zapier. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Orderwerks offer? Orderwerks provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Orderwerks offer? Orderwerks provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. Users describe the support as quick, helpful, and easy to work with, with staff taking time to explain issues clearly and resolve questions with little friction. Answer based on 3 reviews ## Features AI summary Based on 3,064 Order Management reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Orderwerks supports all three of the features reviewers value most: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, keep purchasing activities organized, and maintain clear stock visibility, allowing teams to reduce delays and manage day-to-day operations more efficiently. Order Fulfillment 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Purchase Order Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Entry 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Catalog Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Activity Dashboard 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Orderwerks 75 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bulk Ordering: Accept and track orders with multiple items - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - For B2B: Serves B2B organizations - Forecasting: Form predictions based on past and present data/trends - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Localization Automation: Adapt content to display differently based on viewer location - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Online Catalog: An online catalog of inventory that customers can view - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (21) 4.9 Based on 21 reviews ## Pricing Value for money 5.0 (20) Free Trial [View pricing plan details](https://www.capterra.com/p/177956/Orderwerks/pricing/) Basic $100.00 Per User,Per Month It includes: - B2B Order Entry - Order Management - Inventory Management - Fulfillment - Mobile Apps Value for money 5.0 (20) 5.0 Based on 20 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (20) 5.0 Based on 20 reviews ## User reviews Overall rating 5.0 Based on 21 reviews Filter by rating 5(21) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AW April W. Scheduling and Logistics Food Production ### "Orderwerks Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2024 my overall experience has been wonderful! Pros The ease of use is my favorite thing! Orderwerks only enhances our business Cons we have not had hardly any issues with orderwerks Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Mallory S. CFO Food Production ### "Orderwerks Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2024 10 out of 10! I would definitely recommend this software to people! Pros The ease of use, the customer service is phenomenal. Cons We haven't had many issues at all with orderwerks Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KM Katalina M. Ing. Sistemas Information Technology and Services ### "Es muy versatil" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2023 Pros me encanto su servicio al cliente ya que es bastante efectivo y no ponen tantas trabas para solucionar solucionar las inquietudes. Cons su aspecto administrativo es algo confuso al inicio pero uno se acostumbra. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bernadette C. Customer Service Manager - Harley Davidson Licensee Wholesale ### "Ticked all the boxes!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2022 Overall, a solid solution for our business needs, with a product scaled for our business needs now and for future growth. Pros A great experience all around. From the discovery phase, to install, and end user activation, \[SENSITIVE CONTENT\] and the Orderwerks team, were thoroughly partnered with us. We migrated from a Sales Rep Order Management application we’d used for years and had a specific timeline to go live with a solution. Orderwerks made it happen! \[SENSITIVE CONTENT\] and his team ticked all the boxes we needed and implemented a few more to ease our sales team into the application. Cons We had wish list specs that were addressed as we moved through the onboarding process. The software performed as expected, with a few extras we discovered along the way. Reasons for choosing Orderwerks Scalability to current needs and future needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Bill M. Director of Tech Construction ### "Revolutionized our business! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2022 We have completely redesigned our business head to toe, utilizing a custom delivery software aspect that would not be possible without the folks at Orderwerks. We are incredibly thankful for everyone's help at Orderwerks in helping us achieve our goal of going paperless by 2024 early! Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development. Pros From order management to providing exceptional customer service. Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied! When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful. Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category. Cons Cons would not be the correct word to use. If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS. The fastest turnaround I have ever witnessed in software development. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) [Striven](https://www.capterra.com/p/134106/Striven/) We made the switch to Orderwerks because a solution could not be found in the ERP/Software Industry. We are beyond thrilled to call Orderwerks home for the foreseeable future! Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [Striven](https://www.capterra.com/p/134106/Striven/) [Scoro](https://www.capterra.com/p/142042/Scoro/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 11, 2022 Thank you very much for the review Bill! We do everything we can to continuously improve Orderwerks and make it be the best possible system for the businesses that use and depend on it. We will always be there with you as you grow and need our support. JK Julie K. Founder Apparel & Fashion ### "Exceeded our expectations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2021 Truly stress free. Would and have recommended them to other fashion and apparel companies. Pros Integration into quickbooks and streamlining our business under one platform. The customer service was above and beyond. We did not feel like we were out there on our own. Cons Would like to customize the home page to reflect "New Styles" on a changing bases. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RP Riley P. Director of Account Management Hospitality ### "Orderwerks Review - Medco Wholesale" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2021 This is amazing!!! The \[SENSITIVE CONTENT\] is amazing to work with. They are great at taking feedback and always open to suggestions and ideas for development to make things run faster, smoother, and easier on both the customer and administration sides. The developer takes the time to sit down with you and explain the product, how it works and what adjustments can be made. This product integrates with several others making it very versatile to use, and if it don't see and option for Orderwerks to integrate with a platform you wish it could, all you need to do is reach out to see if they can do it and they will do everything they can to make it work. In the end, if they can't get it to work they will provide other options that may even be better. Pros I like this software because of the way you can customize it to match your business, which is huge because not every business or workflow is the same. Cons I think at times it can e slightly confusing on the Administration end, but that's nothing to worry about because of the amazing customer support and quick response times. You got a questions, or need an explanation? They will sit down and take the time to explain it to you so that you understand it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM Eric M. Developer Building Materials ### "From a developer's standpoint" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2021 Great customer service! Pros I like the fact that the software provides API endpoints that work seamlessly with our own APIs, allowing ongoing data synchronization! Cons The OrderWerks has been extremely accommodating, providing any missing features. Reasons for choosing Orderwerks N/A Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Stephen M. Report & Dashboard Developer Building Materials ### "Ordering Done Right" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 25, 2021 \[SENSITIVE CONTENT HIDDEN\] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period. Pros As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with. Cons In order to import data, needed an additional SSIS add-on license from ZappySys. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jim M. Purchasing Manager Building Materials ### "Great Company to Work With" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2021 Pros The product is easy to use and the developer has been wonderful to work with. He is quick to respond to issues as they pop up and was quick to grasp the specific needs of my company and how to best utilize the software to address those needs. Customer service is top notch! Cons None. It is intuitive and easy to work with. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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