---
title: "BentoBox Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BentoBox Software - reviews, pricing plans, popular comparisons to other Website Builder products and more."
source_url: "https://www.capterra.com/p/222733/BentoBox/"
page_type: "product"
language: "en"
---

# 

 BentoBox Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BentoBox

## What is BentoBox?

Know what your customers want — and keep your business growing — with the BentoBox Marketing & Commerce Platform, an all-in-one restaurant commerce engine that puts diners at the center of how restaurants operate. At the heart of the platform is BentoCore, which houses all of your diner data and centralizes your menu information, marketing tools, and branding materials. BentoCore powers diner-facing modules — like a Restaurant Website, Takeout & Delivery, eCommerce Stores, and Reservations — that you can activate based on what you need. The more modules a restaurant activates, the more data BentoCore can collect for a fuller view of the restaurant’s diners and their business as a whole.

## What is BentoBox used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)

Top alternative

Featured

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

86%

Neutral

3%

Negative

10%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BentoBox?[Manage this product listing](https://www.g2.com/products/bentobox/claim_requests/new?auto=true)

## BentoBox Overview

Updated September 2026

AI summary

BentoBox is a cloud-based website builder designed for small businesses, midsize, and enterprise organizations seeking tools for web design, online ordering, reservations, and restaurant management. It offers pre-built and customizable templates, real-time editing, data import/export, analytics, and eCommerce management, with additional features like customer loyalty tracking and third-party integrations to support a broad range of business needs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BentoBox

4.5 (29)

VS.

[4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (29)

Ease Of Use

4.2 (675)

Value For Money

4.1 (24)

Value For Money

3.8 (548)

Customer Service

4.4 (29)

Customer Service

3.7 (589)

## BentoBox alternatives

[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (675)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[KickFin](https://www.capterra.com/p/217029/KickFin/)

[4.9 (117)](https://www.capterra.com/p/217029/KickFin/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/217029/KickFin/)

[View all alternatives](https://www.capterra.com/p/222733/BentoBox/alternatives/)

## FAQs about BentoBox

Overview

### Which roles and teams benefit most from BentoBox?

BentoBox is most used by restaurant owners, managing partners, and general managers who need to oversee online presence, reservations, and guest engagement. Marketing and brand teams use it to manage website content, promotions, and digital campaigns, while guest services and food-and-beverage managers support bookings, customer communication, and smoother service operations.

Answer based on 29 reviews

Overview

### What company size and specific industries is BentoBox built for?

BentoBox is designed for restaurants of all sizes, especially owners, general managers, and marketing teams in the food service industry. It also targets consultants who support restaurants, including PR, marketing, design, and branding professionals, making it a fit for restaurant-focused businesses and service providers.

Features and Usability

### What are the key features of BentoBox?

BentoBox offers restaurant website management, online ordering, online store building, and landing pages or web forms for digital storefronts. It also includes kitchen and menu management, restaurant POS, order management, payment processing, gift card management, loyalty program tools, and reporting and analytics.

Integrations

### Which third-party tools and platforms does BentoBox integrate with?

BentoBox integrates with payment, marketing, analytics, social, and shipping tools including Apple Pay, Google Pay, Stripe, Square for Restaurants, Mailchimp, Constant Contact, Campaign Monitor by Marigold, Google Analytics 360, Meta for Business, Instagram, ShipStation, and Shippo.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does BentoBox offer?

BentoBox provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup.

Getting Started and Support

### What customer support options does BentoBox offer?

BentoBox provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe the support team as prompt, thorough, and personable, though one report cites confusing billing-related help and slow resolution. Overall, users say support is a major part of the product experience.

Answer based on 6 reviews

## Features

AI summary

Based on 11,757 Website Builder reviews

Capterra data shows that buyers of Website Builder software rank the following features as their top priorities:

-   **Design Management** (**49%** of reviewers rated this feature as critical)
-   **Website Management** (**56%**)
-   **Real Time Editing** (**46%**)

BentoBox includes **Website Management** and **Real Time Editing**, giving teams a way to maintain site content and make updates as changes happen. However, it does not include **Design Management**. Instead, it offers **Customizable Templates** (**44%**) and **Landing Pages/Web Forms** (**42%**), which can help businesses create branded pages faster and capture customer information more efficiently, providing teams with practical tools to manage web presence and support conversion goals.

Website Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Real Time Editing

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Preview and make real-time changes in the web content

Customizable Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Landing Pages/Web Forms

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

Alerts/Notifications

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Online Ordering

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Tracks and processes online orders

BentoBox 45 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic update of information / software

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Allows attendees to purchase additional products or merchandise while registering for an event.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Dispatch food deliveries

Serves restaurants

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Allows users to view inventory and build a menu that's appropriate

Create landing pages or online forms designed to capture new leads and prospects

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Provides relevant marketing tools to support email campaigns, website branding, and other related advertising efforts.

Access software remotely via mobile devices

Create and update newsletter content to increase engagement

Tracks and processes online orders

Includes functionalities for creating custom eCommerce websites

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Design, communicate, and distribute incentives to perform a specific action

Preview and make real-time changes in the web content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO.

Optimize and manage the search engine optimization efforts for a website or digital content

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.3 (29)

4.3

Based on 29 reviews

## Pricing

Value for money

4.1 (24)

Build Your Own

Contact us for pricing

It includes:

-   BentoCore
-   Restaurant Website
-   Takeout & Delivery
-   Online Catering
-   QR Code Order & Pay
-   eCommerce Stores
-   Gift Cards
-   Reservations
-   Digital Waitlist
-   Events Management

Foundations

Contact us for pricing

It includes:

-   BentoCore
-   Restaurant Website
-   Google Profile Sync
-   Takeout & Delivery
-   Gift Cards
-   Digital Waitlist

Signature

Contact us for pricing

It includes:

-   BentoCore
-   Restaurant Website
-   Google Profile Sync
-   Takeout & Delivery
-   Group Ordering
-   QR Code Order & Pay
-   Gift Cards
-   Digital Waitlist
-   Event Management
-   Customization Package
-   ADA Essentials

Elevated

Contact us for pricing

It includes:

-   BentoCore
-   Restaurant Website
-   Google Profile Sync
-   Gift Cards
-   Reservations
-   Event Management
-   Customization package
-   ADA Essentials

Foundations (Counter Service)

Contact us for pricing

It includes:

-   BentoCore
-   Restaurant Website
-   Takeout & Delivery
-   Google Profile Sync

Signature (Counter Service)

Contact us for pricing

It includes:

-   BentoCore
-   Restaurant Website
-   Takeout & Delivery
-   QR Code Order & Pay
-   Gift Cards
-   Google Profile Sync
-   ADA Essentials
-   Customization Package

Value for money

4.1 (24)

4.1

Based on 24 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (29)

4.4

Based on 29 reviews

## User reviews

Overall rating

4.5

Based on 29 reviews

Filter by rating

5(23)

4(2)

3(1)

2(1)

1(2)

Mentioned topic

Sorted by most recent

KT

Karlee T.

Corporate Director of Marketing

Hospitality

### "Easy to Use, Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2025

So far, we've had a great experience with BentoBox. My hospitality company transitioned all of our restaurant websites to their platforms and we've been very happy with our experience!

Pros

The solution is affordable, support is quick to respond, we have had a great experience in developing sites as they take our feedback seriously and appropriately. The content management is seamless and easy for our restaurant teams to update & do themselves.

Cons

Some very small limitations with design but overall the experience has been very positive. I honestly can't say definitively any specific cons.

Switched from

[Webflow](https://www.capterra.com/p/136159/Webflow/)

Difficult to use the back end of Webflow. Needed an easy to use solution for the property teams.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LF

Lowell F.

Owner

Restaurants

### "Bento Box excellent product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2025

Very positive. Excellent customer service. Easy to use product. Staff always available and very helpful.

Pros

Easy to use, positive impact on business, excellent customer service. Always available to assist as needed.

Cons

Nothing. Great product and service. Great customer service. Do not change product. Easy to make changes as needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SB

Stephanie B.

Owner

Health, Wellness and Fitness

### "BentoBox is excellent! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 23, 2025

Pros

BentoBox is easy to use and is appealing to the eye. I have enjoyed the ease of use and appearance of the program.

Cons

I do not have any negative reviews regarding BentoBox. Would buy it again no questions asked! It has met all of my expectations!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Joseph A.

CEO

Restaurants

### "Great response to issues and concerns."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 25, 2024

Excellent. Improvements are made always.

Pros

Improved menu features.

Cons

I would like to see more options for displaying menus creatively. Yen (Japanese yen features for online store)

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Recommendation from another website and their website.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PR

Paul R.

Owner

Restaurants

### "Great company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2024

Never had any problems with BentoBox. They were great to work with.

Pros

Very easy to use. They got our site up and running with no problems

Cons

We wanted to have a mobile app as well as having a website

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sasha S.

Food and Beverage Reservations Manager

Hospitality

### "BentoBox Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 8, 2023

It is a great product, very easy to use and I would say the only thing to be warned about is that if you want a lot of customisation on your website it would not necessarily be the right product.

Pros

I love how easy it is to use. Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website. The feature that you can edit the HTML of the website as well on the templates is very useful for customisation.

Cons

There are just a few niggles such as I would love if you could crop photos after you have uploaded them not just during the uploading process. Also it would be useful to have a feature where you can preview what the website will look like on mobile devices not just on the desktop.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 11, 2023

We really appreciate the time you took to review our product, and your constructive feedback will be shared with our product marketing team.

SM

Stephen M.

Owner

Food & Beverages

### "Just Don't Get Involved!"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 7, 2023

Pros

Nothing at all.

Cons

They really don't do anything for the money. Terrible customer service. Chargebacks are targeted on their online ordering platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Owner

Food & Beverages

### "Terrible Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 29, 2022

Pros

Loved the product and it was so easy to set up.

Cons

I loved the product and wanted to continue using it. However I was sold the product at one price and billed a much higher price. When I reached out to see what had gone wrong I received without a doubt the most confusing and terrible customer service I've experienced. After over a month I was finally able to cancel my subscription but am still trying to receive refunds for charges incorrectly billed to me. Would highly recommend taking the terrible customer service into account before signing on and saving all email communication just in case.

Switched from

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Henry C.

Digital Marketing Manager

Restaurants

### "Great if you know what you need and aren't tech-savvy"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 23, 2021

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has. Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up. An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates.

Pros

BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

Cons

This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TT

Tsagaan T.

Marketing

Food & Beverages

### "Websiter builder for restaurants"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 10, 2021

I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.

Pros

I am currently using BentoBox to build my website. It is very user friendly and the customer service is excellent. My boss tends to ask many questions and I direct him to the customer service. It is very easy to change menus.

Cons

I did not encounter many cons. It is definitely pricey. But honestly it is worth the price. It saves you from the headache.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/222733/BentoBox/reviews/)

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Popular comparisons

[Restroworks vs BentoBox](https://www.capterra.com/compare/142877-222733/Restroworks-vs-BentoBox)