BentoBox

BentoBox


5 / 5
14 reviews

Who Uses This Software?

Restaurant Owners Restaurant General Managers Restaurant Marketing Staff Consultants that service restaurants (PR, Marketing, Design, Branding, etc).


Average Ratings

14 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online

Vendor Details

  • BentoBox
  • getbento.com
  • Founded 2013
  • United States

About BentoBox

At BentoBox we believe that hospitality begins online. Our platform helps restaurants grow their business through a connected suite of tools, offering them an integrated web presence to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering & event inquiries, sell merchandise, gift cards and more. We give them complete control of their website so they can focus on what matters most: their restaurant.


BentoBox Features

  • Auto Update
  • Content Import/Export
  • Drag & Drop
  • Landing Pages/Web Forms
  • Online Booking Tools
  • Online Store Builder
  • Pre-built Templates
  • Real Time Editing
  • SEO Management
  • Survey Builder

BentoBox Reviews Recently Reviewed!


Perfect option for Restaurants

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BentoBox focuses solely on restaurants. This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform. The customer service is crazy responsive and they roll out new features on a regular basis.

Cons: Nothing. The price is reasonable considering the cost to build a site of this quality.

Overall: The first thing most people check out is the website of the restaurant they plan to visit. It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.

A great option for our company

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that I can easily add on locations or change menu information.

Cons: With the gift card sales option, we recently had a problem because the charge was fraudulent. Someone ordered a gift card and was issued the card electronically. The card holder claimed that she had not authorized the card. We had proof that it was in fact being used by someone - video footage and receipts. The card holder received her money back. We did not. We were out with the amount plus the amount the person had used on the card. So I said all of this to say that I wish there was a little more verification on the ordering side, or something that would have helped us avoid the situation.

Overall: Overall, I love our website. It's functional, user friendly and looks awesome.

Looks great; easy to use

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The websites look great, the content is easy to update, and when we have something to say, we're able to say it directly to our audience.

Cons: I don't think the navigation tools behind the scenes are particularly intuitive. I often feel like I'm digging around for the right box.

Overall: I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance. I appreciate that the product has continued to grow beyond features we were asking for to include great features we didn't anticipate.

Every restaurant should be on BentoBox!

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is extremely easy for anyone to use. Tech-savvy or not, this will be a great platform for you. Their entire team is also extremely responsive and helpful! They really work hard to ensure your brand is represented well on a nice, clean website!

Cons: There aren't really any cons, this platform is truly built for restaurants.

Overall: Overall, I love this platform and highly recommend it to any restaurant!

BentoBox fills a huge need in the restaurant industry

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BentoBox offers a straightforward, easy to use, and very versitile website platform for restaurant operators. The back end of websites is easy to navigate, and changes can be made quickly and without hassle. Their technology has built-in SEO tools that make digital marketing easier. The staff at BentoBox are clear, organized, keep their word, and are generally a pleasure to work with.

Cons: No issues to report. They offer a terrific product that is well tailored to the needs of the hospitality industry.

Great Customer Service, Easy to Use

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly. If there is a problem, you can always get ahold of someone to help you quite quickly via chat instead of having to pick up the phone.

Cons: It should be easier to see your photo specs for each type of page. When you're delivered the site, you don't get photo specs (though for the most part the site compresses the image for you pretty well). It would be nice to know the optimal image size (maybe in mouse print next to the upload button or in a doc once the site is delivered) so that you're not guessing and then finding out an image won't work once it's uploaded.

Overall: The websites produced have been beautiful, very easy to use and the customer service is great.

Amazing and Easy to use!

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that the software is extremely user friendly and easy to use with essential no learning curve. I can manage my website with any content I choose and I am able to attract the desired clients that are right for my business. I love that I can make edits daily, weekly, monthly or anytime I want and from anywhere so long as I have an internet connection.

Cons: I have not found anything I don't like yet.

Overall: I have been using BentoBox for almost over a year now and my experience has been AMAZING!!! The team is extremely knowledgeable and always willing to help with any question I have and with any situation I need. Their customer service and support is second to none; I highly recommend BentoBox.

Restaurant website

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Great looking site

Easy to use and update

Perfect for restaurants

Cons: So far I haven't found any negative therefore nothing that I don't like

Way ahead of the pack

Aug 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Increase of traffic and revenue almost immediately.

Cons: Long start up process, but worth the wait.

Overall: Great, a huge improvement from our old website provider.

Ease of Use and Customizable

Aug 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The back end ease of use is incredible -- and the design process was both fun and easy.

Cons: Some of the reporting is scant. There are certain structures that once in place cannot really be changed

without an extra cost. And the gift card register is clunky and not super informative.

Overall: In an industry where we are almost all over-extended, it is really nice to have something so simple to use and easy to update. I don't even bother delegating the task to anyone else, because it is so simple, I can do it myself, and quickly.

Capterra loader

Making lives so much easier!

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's convenient and saves me a lot of time on my day to day routine

Cons: I have no complaints about the software.

Catering website

Aug 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the professional look of my site and ease of use

Cons: It take a little to get used to but definitely approachable

Easy to use website

Aug 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We are a busy restaurant and don't have the time to set up a hip, updated website. Bento Box was exactly what we needed. From first contact to the finished product we have been extremely happy.

Cons: Haven't found any yet. We are very happy with bento box

Bento box Rocks

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design work is gorgeous.. no matter the style ... they have something that will work for you.

Cons: There really isn't anything I didn't like!

Overall: Working with Bento Box has been amazing. Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.