# Trengo Pricing 2026 | Capterra > Learn more about Trengo pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/177967/Trengo/pricing --- # Pricing for Trengo [4.1 (26)](https://www.capterra.com/p/177967/Trengo/reviews/) Write a Review! ## [Trengo](https://www.capterra.com/p/177967/Trengo/) has **3** pricing plans - No free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Essentials €125 **Pricing Model:** Other **Payment Frequency:** Per Month Essentials plan includes: - Up to 10 users - Omnichannel Inbox - All communication channels (excl. Voice) - Web Widget - Trengo email support ### Boost €185 **Pricing Model:** Other **Payment Frequency:** Per Month Boost plan includes: - Basic integrations - White labelling - Reporting - Rules and automation - Trengo messaging support ### Pro €310 **Pricing Model:** Other **Payment Frequency:** Per Month Pro plan includes: - All integrations - Workload balancing - Two-Factor Authentication (2FA) - Trengo Live Chat support - Trengo phone support ## Popular alternatives to [Trengo](https://www.capterra.com/p/177967/Trengo/) Looking to learn more about Customer Service software similar to Trengo? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. 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Pricing RatingN/A Value For Money[4.0(26)](https://www.capterra.com/p/177967/Trengo/reviews/) Pros Cons [Read All 26 Reviews](https://www.capterra.com/p/177967/Trengo/reviews/) Read Full Reviews Below Giacomo M. Web dev Telecommunications, 1-10 employees Used the software for: 1-2 years ** Overall Rating 2.0 ** Ease of Use 3.0 Customer Service 1.0 Features 3.0 Value for Money 1.0 Reviewer Source Source: Capterra April 9, 2024 "Multiple sudden changes of price, very unstable (more than doubled)" **Overall:** Answering customers is not bad but anything related to customer support is slow and low quality. The sudden surge in prices forces me to move all my data and system to another platform. This is very frustrating, and for this reason I highly recommend anyone to stay away from this company (they will forcefully upsell/upgrade you). **Pros:** Modern-looking, fairly easy to implement. **Cons:** Customer support is slow and inneficient. Pricing is extremely unstable. Several bumps over the months and sudden changes in pricing structure that penalize smaller companies. My monthly price has doubled, and conversions are now capped (so I'll have to pay more if I get more support requests). No legacy plans, you are forced to upgrade. This will happen again in the future, no doubt. **Switched From:** [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) **Reasons for Switching to Trengo:** Trengo was more modern looking and easier to use. Laurien V. Management trainee supply chain Food Production, 10,001+ employees Used the software for: Less than 6 months ** Overall Rating 4.0 ** Ease of Use 5.0 Customer Service 4.0 Features 4.0 Value for Money 4.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra April 21, 2020 "A nice program " **Overall:** A really nice and user friendly program. I like the layout and how this is working. Improvements are mainly on having history. **Pros:** I really like that you can open it anywhere, which makes it really easy to combine the chat function with other activities. **Cons:** For me, it was quite difficult that there is no history of a conversation with a customer. Sometimes a customer came back and he had to explain his whole story all over again. Maybe a function to save conversations would be nice. Vendor Response By Trengo on April 28, 2020 Hi Lauren, Thank you for your review and valuable feedback! It is possible to see the historical conversations with the customer in the sidebar under "contact moments" ("contactmomenten" in dutch). If you have more questions or feedback for our product, do not hesitate to reach out. Best, Luuk [Read All 26 Reviews](https://www.capterra.com/p/177967/Trengo/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)