# Trengo Pricing 2026 | Capterra

> Learn more about Trengo pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/177967/Trengo/pricing

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# Pricing for Trengo

[4.1 (26)](https://www.capterra.com/p/177967/Trengo/reviews/)

Write a Review!

## [Trengo](https://www.capterra.com/p/177967/Trengo/) has **3** pricing plans

-   No free trial
-   No free version

**Credit Card Required:** No

**Discount:** Information not available

### Essentials

€125

**Pricing Model:** Other

**Payment Frequency:** Per Month

Essentials plan includes:

-   Up to 10 users
-   Omnichannel Inbox
-   All communication channels (excl. Voice)
-   Web Widget
-   Trengo email support

### Boost

€185

**Pricing Model:** Other

**Payment Frequency:** Per Month

Boost plan includes:

-   Basic integrations
-   White labelling
-   Reporting
-   Rules and automation
-   Trengo messaging support

### Pro

€310

**Pricing Model:** Other

**Payment Frequency:** Per Month

Pro plan includes:

-   All integrations
-   Workload balancing
-   Two-Factor Authentication (2FA)
-   Trengo Live Chat support
-   Trengo phone support

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## What do others say about [Trengo](https://www.capterra.com/p/177967/Trengo/) pricing?

Pricing RatingN/A

Value For Money[4.0(26)](https://www.capterra.com/p/177967/Trengo/reviews/)

Pros

Cons

[Read All 26 Reviews](https://www.capterra.com/p/177967/Trengo/reviews/)

Read Full Reviews Below

Giacomo M.

Web dev

Telecommunications, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

2.0

**

Ease of Use

3.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Reviewer Source

Source: Capterra

April 9, 2024

"Multiple sudden changes of price, very unstable (more than doubled)"

**Overall:** Answering customers is not bad but anything related to customer support is slow and low quality. The sudden surge in prices forces me to move all my data and system to another platform. This is very frustrating, and for this reason I highly recommend anyone to stay away from this company (they will forcefully upsell/upgrade you).

**Pros:** Modern-looking, fairly easy to implement.

**Cons:** Customer support is slow and inneficient. Pricing is extremely unstable. Several bumps over the months and sudden changes in pricing structure that penalize smaller companies. My monthly price has doubled, and conversions are now capped (so I'll have to pay more if I get more support requests). No legacy plans, you are forced to upgrade. This will happen again in the future, no doubt.

**Switched From:** [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

**Reasons for Switching to Trengo:** Trengo was more modern looking and easier to use.

[Read All 26 Reviews](https://www.capterra.com/p/177967/Trengo/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)