--- title: "InEvent Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is InEvent the right Event Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/177991/InEvent/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- InEvent 4.5 (35) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of InEvent Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews ST Sarah T digital leadMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “Product is easy to use and intuitive. Where custom templates are needed it provides flexibility to do this.“ April 22, 2021 JS Jacqueline S ManagerFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “Total bait & switch tactic. When we communicated that we were told our pricing included the items we needed, our customer service rep refused to support us unless we paid more.“ March 28, 2021 JS Jacqueline S ManagerFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “We were promised a certain experience by the sales team but when it came to time to speak to the customer service team, we were told that we would need to pay more for what we wanted.“ March 28, 2021 ## Showing most helpful reviews Showing 1-25 of 35 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Co Founder Used the software for: Less than 1 year ### "Features, Features, Features" February 13, 2020 5.0 The onboarding team was greta. every question was answered, During the trial phase the Customer Success team helped creating a basic app. Pricing was easy to also, even for a white label solution. Pros The easy of use. Friendly admin interface. And fatures, Its packed with fatures to any kind of event we could think. Cons It's so many fatures that we had to go through training, which made us to have a dedicated person to managed the more under the hood features. Review Source R Reviewer Research Coordinator Used the software for: Less than 1 year ### "comprehensive marketing, booking and event management features boxed into one awesome package" July 22, 2021 5.0 Overall, InEvent has been of tremendous help to us. Our results-sharing events have been the lifeline of our fundraising campaigns; allowing us to interact with our partners and donors over progress and milestones achieved while setting the tone for future plans. Thanks to InEvent, we have been able to successfully transition these engagements to a virtual platform that is able to facilitate effective networking and rich participation to keep our relationships very much alive. Pros marketing campaigns for upcoming events are extremely easy to set up and always manages to deliver on campaign targets and objectives. Response rates to our blasts are always very high, with most respondents citing the engaging nature of the templates used as one of the main reasons why they confirmed. I also love that InEvent offers smooth integration across multiple platforms, and does not end up unnecessarily disrupting our workflows during campaign and event preparations. Cons There should be options for the less technically skilled professionals to also fully deploy with InEvent. The introduction of more visual development tools and drag and drop builder elements or will definitely make it easier to delegate campaign tasks to other team members and reduce the time I have to commit myself. Review Source SI Sarah I. Event Coordinator Used the software for: 3-5 years ### "InEvent Review" April 6, 2023 3.0 Pros The best thing about InEvent is their customer service. Our Project Managers have been very friendly, patient, and responsive. It's fast and easy to schedule phone or Zoom meetings with our designated Project Manager, the 24/7 chat people are quick to respond and will follow up via email if needed, and I love that support articles related to whatever you're working on are located on that very page of the platform. The company is also very receptive to feedback and making improvements based on customer desires. Cons What I dislike the most are things that I can't control, such as automatic emails that go to my customers, or functions that result in a lot of work on my end. As an admin, I'd like as much control over my events as possible. I also appreciate functions that make my job easier and not labor-intensive and time consuming. Review Source Verified Reviewer Digital Community Manager Used the software for: Less than 1 year ### "Adjustable event platform" December 22, 2020 4.0 Pros Many options of customization to adjust the platform to your own business needs. Cons As the customization options are pretty advanced, InEvent may not be as easy to use as other platforms. Review Source Gisela N. Project Manager Used the software for: Less than 1 year ### "Greatest tool - 100% flexible" November 23, 2020 5.0 It' been great to be able to adapt demo interfaces to offer a tailor-made solution to potential customers. Besides, the ease of use of the back-end helps arrange quickly all sections and buttons. Pros The possibility to adapt features, personalize and include external links to broaden the information on any section or subject. The user-friendly interface and the intuitive back-end. Cons The learning curve behind a successful journey. Need to invest quite a bit of time. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "BEWARE: Bait & Switch Sales Tactic" April 1, 2021 1.0 I DO NOT RECOMMEND THIS PRODUCT TO ANYONE. Watch out for their sales team who promises one product and delivers something g different. Horrid experience that I would not wish on anyone. Pros We could not use it effectively due to several issues throughout the process. I do not recommend. Cons I have never been so frustrated, disappointed, and upset by any company. We demoed this product and asked several questions to ensure that this product would meet our minimum requirements. We were promised a certain experience by the sales team but when it came to time to speak to the customer service team, we were told that we would need to pay more for what we wanted. Total bait & switch tactic. When we communicated that we were told our pricing included the items we needed, our customer service rep refused to support us unless we paid more. We complained but were completely left out of the solution. Our team did our best to use their workarounds but none of them worked. I’ve never been treated so poorly with such little effort to improve the experience. Review Source Emmanuel B. CEO Used the software for: Less than 1 year ### "Breakthrough innovation that opened up a new era in the coffee community" May 12, 2020 5.0 Pros InEvent for virtual events is easy to approach as an admin, and it offer a very large range of possibilities and options to taylor it to your exact needs. Thankfully, the support team is very fast to answer and finds a suitable solution if you get stuck somewhere (or if you have not read the FAQ properly...) Cons I would find it amazing if we could customize completely and easily the look and feel of the virtual lobby. But the team will probably work on this at some stage, so I am not worried. Review Source R Reviewer Vendas Used the software for: Less than 1 year ### "tool for your day-to-day optimization" December 29, 2022 5.0 very good experience , use weekly, scheduling meetings, it makes it a lot easier when I'm traveling and I need to align punctual matters Pros I really like in event, with it I can schedule meetings with my team, align strategic plans, there are many tools to manage teams. Cons could facilitate some tools for new users, there are many options but it's not so simple in start. Review Source R Reviewer Senior Event Coordinator Used the software for: Less than 1 year ### "Switch to virtual events" May 5, 2020 3.0 The InEvent platform is incredibly easy to use and if you do get stuck there is always someone on hand to help you quickly and efficiently. We have been using the platform to set up live conferences but have watched InEvent adapt within weeks to integrating a virtual element for their customer as required in the current climate. Pros Easy to use and adapt to your organisations brand. Cons None found yet as everything we have needed has already been in development. Review Source Walker M. Produtor Used the software for: Less than 1 year ### "Excellent platform for managing RSVP and other events services" March 8, 2020 5.0 The support team is really helpful and the platform is full of features that'll help any events producer manage and engage it's customers Pros Amount of features and support from the team Cons I'd make the GUI more user-friendly and interactive Review Source R Reviewer Director Used the software for: Less than 1 year ### "Inevent review by America Digital " June 30, 2020 4.0 good Pros whole processes in one , networking features Cons need improve design for the end user , improve the way the information is structured and diplayed to the end user. Review Source Pradyumna I. IT Manager Used the software for: I used a free trial ### "One stop solution" January 24, 2022 4.0 Pros Virtual, hybrid and in person event solution Cons Pricing of the package. There are other solutions for a cheaper price. Review Source R Reviewer Student Used the software for: Less than 1 year ### "InEvent Review - Great Customer Service" April 7, 2021 4.0 My overall experience was great. I had a lot of help from the support team and the platform was easy to use. Let's see how the event goes and how the presenters are going to feel with the platform. In the back-end, it was great. Now we'll find out in the front-end. Pros \- the customer service is always there to help - it's easy to learn the platform and the FAQ helps a lot - it's very easy to find workarounds to fit your needs Cons \- no customer support during weekends - there are still some bugs happening, the majority is fixed pretty quickly by the Product Team, but some we are still waiting :) Review Source R Reviewer Event Manager Used the software for: Less than 1 year ### "Great support!" October 15, 2020 5.0 Overall, I am very happy with my experience with InEvent. The team is always available and super friendly. It is reassuring to know that there is always someone to help at any time. Pros I really think this software is easy to use and this arrived at the best timing ever. During the confinement we postponed and cancelled all our events. Thanks to InEvent we're back on track! Cons As InEvent is still very new to the market, there are still some improvements to make regarding "targeting" and also creating general information pages. But I am sure this will follow very soon. Review Source NG Nicoletta G. Technology manager Used the software for: Less than 1 year ### "My experience with InEvent" March 23, 2022 5.0 Pros The software is really user friendly. I really enjoy the branding and networking options. Cons For some meetings only having max 17 people on camera can be a limit, however it is possible to incorporate Zoom into InEvent to keep all features and user experience, and this is great! Review Source Eder C. Project Manager Used the software for: I used a free trial ### "Great solution for online events" June 18, 2020 5.0 Pros InEvent is such a flexible and robust platform! I enjoyed since first contact not only for the great tool that it is, but also for the customer satisfaction approach, reaching excellence in the support, with very emphatic and assistive people to meet the goals of us, customers! I totally recommend it! Cons At first it's not intuitive. But it's easy to get to know and with the support and knowledge base makes life easy. Review Source TB Tori B. Events Manager Used the software for: Less than 1 year ### "Great Solution for Hybrid Events " January 10, 2022 4.0 Pros Overall, InEvent was fairly easy to use on both the backend and from a user experience. InEvent's customer service and knowledge base were oustanding. Cons The sponsor functionality could be improved. We had issues with our virtual exhibit hall and giving access to more than one booth staff. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Amazing Team!" June 30, 2020 5.0 A great experience, each and every team member is very supportive and has guided me. The platform has great capabilities, and I will strongly recommend the same. Pros The back end support and technical know how of the team. Cons Pricing plans can be better structured, with more variation and options. Review Source Dinesh P. Technical manager Used the software for: I used a free trial ### "It's an awesome virtual event organiser" August 10, 2020 5.0 I'm using this from last 1 month and I'm very much satisfied with it.. I'm pitching to my clients for it.. Pros Mostly i liked the ease use of it.. i can understand features very easily Cons Can't change the virtual lobby layout but still i prefer this for it's advantages Review Source MF Marcela F. Assistente de Marketing Used the software for: Less than 1 year ### "A great, easy to use, intuitive software!" March 2, 2020 5.0 Pros It's a very simple software to figure it out. I'm new at using this platform and I barely had to consult tutorials and such because it was that easy to use. And when needed the support team they were quick and very helpful. Cons It would be best for the software to have more editing abilities in the mobile version Review Source PG Paulo G. Diretor Used the software for: I used a free trial ### "All solutions in just one software!!!" July 29, 2020 5.0 The platform is very user friendly and the technical support people are very good. Pros The number of solutions available for all kinds of virtual or hybrid events. Cons The price/user if I want to project an event with a lot of free attendees as a trade show. Review Source Duru T. Founder Used the software for: Less than 1 year ### "Dedicated Sales & Support Team" March 6, 2020 5.0 Covers the needs and I receive quick response for all my questions. Pros Functionality & Continuous Support are the 2 main factors that makes me feel comfortable with the platform. Cons Nothing as I get answers to my questions and any additional request is handled effectively. Review Source Pablo V. Event Producer Used the software for: I used a free trial ### "Great Plataform" June 24, 2020 5.0 Pros A essential solution for digital events. Great platform, with commands that are easy to access and to customize. The customer support is also very effective and agile. Cons have greater compatibility with other platforms Review Source R Reviewer Business Development Used the software for: Less than 1 year ### "Home of Virtual Events" August 11, 2020 5.0 Pros The virtual lobby as well as the invitation and tickets functions. Cons Nothing significent. All features, functions are straight forward, easy to apply with an interface that is friendly to use. Review Source AR Alejandra R. Foreign Policy and Diplomacy officer Used the software for: Less than 1 year ### "The best costumer support" July 2, 2020 4.0 InEvent has the best customer support . They help you to quickly learn how to prepare and use the platform in an easy and friendly way. Our favourite part has been having this incredible and professional support. Pros It is easy to prepare and to use for an average person. The platform enables you lots of communication tools. It is a strong software for live content. Cons Some features need to be further developed. For example, if you want to use the platform for other than live sessions. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.