---
title: "Loyalty Operator Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Loyalty Operator Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more."
source_url: "https://www.capterra.com/p/178001/Loyalty-Operator/"
page_type: "product"
language: "en"
---

# 

 Loyalty Operator Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Loyalty Operator

## What is Loyalty Operator?

Enroll, Entertain and Amaze your customers! For the price of a simple emailing tool, you get a complete solution: loyalty cards, sponsorship programs, tourist pass, gift cards... We automate your marketing, you attract new customers and make them come back with events, challenges, lotteries... Imagine the loyalty program and the relational scheme of your dreams, we take care of the rest! Join our 20,000 users.

## What is Loyalty Operator used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Loyalty Operator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adelya.com/en/&name=Loyalty Operator)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loyalty Operator

0.0

VS.

[4.9 (3,796)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$49

per user, per month

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (3,796)

Value For Money

0.0 (0)

Value For Money

4.9 (3,420)

Customer Service

0.0 (0)

Customer Service

4.9 (3,480)

## Loyalty Operator alternatives

[4.9 (256)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (524)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)

[4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169446/Smile-io/)

## FAQs about Loyalty Operator

Overview

### What company size and specific industries is Loyalty Operator built for?

Loyalty Operator is designed for brands and commercial networks, city centers and territories, malls and shopping centers, local businesses, and tourist offices. It is suited to organizations that manage customer loyalty programs across retail, destination marketing, and local commerce settings.

Features and Usability

### What are the key features of Loyalty Operator?

Loyalty Operator offers customer acquisition tools, gamification, and a loyalty program with rewards management, referral tracking, and loyalty cards. It also includes CRM, customer database, customer profiles, campaign segmentation, communication management, and real-time analytics for tracking activity, reporting statistics, and managing member portals.

Getting Started and Support

### What training and onboarding options does Loyalty Operator offer?

Loyalty Operator provides in person training, live online sessions, and videos to help teams get started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote setup, and videos offer on-demand reference for learning features and reviewing steps.

Getting Started and Support

### What customer support options does Loyalty Operator offer?

Loyalty Operator provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. With no reviewer feedback available on support experiences, no user sentiment can be described here. The listed channels indicate multiple ways to seek help, but response times, helpfulness, and common frustrations are not documented in the available data.

## Features

AI summary

Based on 1,802 Customer Loyalty reviews

Capterra reviewers highlight these as the features buyers value most when choosing customer loyalty software:

-   **Loyalty Program** (**43%** of reviewers rated this feature as critical)
-   **Rewards Management** (**39%**)
-   **Third-Party Integrations** (**50%**)

Loyalty Operator includes **Loyalty Program** and **Rewards Management**, covering two of the key capabilities buyers look for in customer loyalty software. However, it does not offer **Third-Party Integrations**. Instead, it provides other relevant features such as **Gift Card Management** (**38%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**). These features help businesses run repeat-purchase campaigns, give customers easy access to their loyalty benefits, and manage reward experiences more effectively, helping teams build retention and encourage ongoing customer participation.

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Activity Tracking

A report showing what actions customers perform

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customer Profiles

Record customer information, purchase history, and other notes

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Loyalty Operator 17 features

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Create and administer polls and surveys

## Pricing

Basic

$49.00

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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