--- title: "Loyalty Operator Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Loyalty Operator Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/178001/Loyalty-Operator/" page_type: "product" language: "en" --- # Loyalty Operator Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Loyalty Operator ## What is Loyalty Operator? Enroll, Entertain and Amaze your customers! For the price of a simple emailing tool, you get a complete solution: loyalty cards, sponsorship programs, tourist pass, gift cards... We automate your marketing, you attract new customers and make them come back with events, challenges, lotteries... Imagine the loyalty program and the relational scheme of your dreams, we take care of the rest! Join our 20,000 users. ## What is Loyalty Operator used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Loyalty Operator?[Manage this product listing](https://www.g2.com/products/loyalty-operator/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loyalty Operator 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $49 per user, per month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Loyalty Operator alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) ## FAQs about Loyalty Operator Overview ### What company size and specific industries is Loyalty Operator built for? Loyalty Operator is designed for brands and commercial networks, city centers and territories, malls and shopping centers, local businesses, and tourist offices. It fits organizations that manage customer loyalty or place-based engagement across retail, destination, and community-focused environments. Features and Usability ### What are the key features of Loyalty Operator? Loyalty Operator offers a loyalty program with rewards management, loyalty cards, and a no-card loyalty system for customer retention and acquisition. It also includes CRM, customer database, customer profiles, campaign segmentation, referral tracking, discount management, gift card management, real-time analytics, reporting & statistics, and survey/poll management. Getting Started and Support ### What training and onboarding options does Loyalty Operator offer? Loyalty Operator provides in person training, live online sessions, and videos to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and videos offer self-paced reference for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Loyalty Operator offer? Loyalty Operator provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback about support is available here, so the support experience cannot be assessed from user comments. The listed channels indicate multiple ways to get product help and find answers. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of Customer Loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Loyalty Operator includes **Loyalty Program** and **Rewards Management**, helping businesses build repeat purchase strategies and manage incentives in one place. However, it does not include **Third-Party Integrations**. Instead, it offers other features that reviewers also consider important, such as **Gift Card Management** (**39%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**), providing teams with more ways to run retention campaigns, give customers easy access to loyalty benefits, and encourage ongoing participation. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Activity Tracking A report showing what actions customers perform Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Profiles Record customer information, purchase history, and other notes Customer Segmentation Process of dividing customers into groups based on common characteristics Loyalty Operator 17 features ### All Features - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Survey/Poll Management: Create and administer polls and surveys --- ## Pricing Basic $49.00 ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.