# inKin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is inKin the right Corporate Wellness solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178011/inKin-Corporate-Wellness-Platform/reviews

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inKin

4.1 (24)

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Last updated March 13th, 2026

# Reviews of inKin

Ease of use

3.8

Customer Service

3.8

## Pros and Cons in Reviews

RH

Rachel H

ReceptionistReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“Navigating through the app is a little difficult -- where is profile vs. where is the challenge, etc.“

November 9, 2021

AB

Andrew B

Service Desk SupervisorInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“How long it took to integrate Samsung Health and the lack of customer support it came with.“

November 15, 2021

SV

Suzanne V

Spouse of employeeComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“I found it a bit difficult to navigate when we first set everything up.“

November 16, 2021

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Justin C.  
Client Success Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Great for motivation."

November 15, 2021

4.0

Pros

I enjoyed being able to see other users within my company and their respective step scores. It keeps me motivated to see what I can do to improve my own score to try and beat theirs.

Cons

inKin sometimes refuses to update my steps automatically through Samsung Health. I need to manually enter some missing days.

Review Source

Response from inKin Digital Health

November 19, 2021

Hi Justin, Thank you for your feedback! We are glad our app is keeping you motivated! If you are having issues with Samsung Health, please reach out to our customer support team and we will be happy to help!

SV

Suzanne V.  
Spouse of employee  
Computer Software  
Used the software for: 6-12 months

### "Great App for Corporate Step Challenges!"

November 16, 2021

4.0

From what I've observed and seen being a participant in the challenges with our company is that it certainly has gotten people moving! People are more aware of their health and more motivated to move and be healthy. Even personally I found this to be extremely helpful. I went from around 2,500 step today to 12500 a day! Fantastic

Pros

Once you get the hang of how to set everything up this app is really great! It does everything it needs to do and it's quite well built. I found it quite easy to navigate to each page and section that I needed for the challenges and for individual health tracking.

Cons

I found it a bit difficult to navigate when we first set everything up. I did also notice that it does not sync with Samsung Health? We lost a couple people in the challenge due to this Factor. It also took a little bit of time to figure out that steps only appear after each hour if you're using the Fitbit app to sync your steps. What would be more helpful is a few more frequently asked questions or help guides to drill down into some of the practicalities of the app. So that when there's roadblocks to usage the answer is easily found.

Review Source

Response from inKin Digital Health

November 26, 2021

Hi Suzanne, Thank you so much for your feedback! We are glad to hear our app got everyone moving more - that's our goal! I am happy to let you know that we started supporting Samsung Health! You can find all of our help guides at www.help.inkin.com. We also offer free live demos, so let us know in the future if you would like to schedule one! As always please don't hesitate to reach out to our customer support, they will be happy to answer and assist with any questions you might have!

BC

Brinia C.  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Still developing..."

November 18, 2021

3.0

It's been decent but we are still looking for other ways to use InKin or different apps

Pros

I like InKin's ease of use and general connectivity. The platform has allowed members of our team to do some basic fitness challenges which have been nice.

Cons

We have had a number of issues with the InKin app - metrics not syncing with InKin though they appear in our Apple or Android metrics, not having the ability to do company centric team based competitions until recently, and issues with manual input for those who do not have compatible software.

Review Source

Response from inKin Digital Health

November 26, 2021

Hi Brinia, Thank you for your feedback! So sorry you have been having issues with syncing metrics and our manual log. Can you please reach out to our customer support? We would love to assist you to make sure everything is working correctly!

RM

Rich M.  
Warranty Manager  
Construction  
Used the software for: 1-2 years

### "Rich Moham "

November 22, 2021

5.0

I like it but the sign is just confusing and difficult.

Pros

Rewards performance with tracking and monitoring

Cons

The sign in process is very difficult to log in reward performance.

Review Source

Response from inKin Digital Health

November 26, 2021

Hi Rich, Thank you for your feedback! We offer a live demo for our users, if you have any questions and need assistance with setting up, please don't hesitate to reach out to our support and we will be happy to schedule a call with you! We want your onboarding experience to be smooth and easy!

AB

Amy B.  
Sales Operatoins  
Information Technology and Services  
Used the software for: 1-2 years

### "idk"

November 15, 2021

5.0

Pros

Its easy to use when it synchs. I like that it gives us a goal as a group to keep moving. I like competing with my co-workers and we're all in different locations so it keeps us going.

Cons

I assume it's quite difficult to synch with everything out there. I can't synch for all the challenges we've tried to do and we have a few people that can't synch at all for whatever reason (or whatever tracker they use)

Review Source

Response from inKin Digital Health

November 18, 2021

Hi Amy, Thanks for your feedback! Can you please reach out to our customer support team so we can help you switch the syncing issue? For all the challenge types we have on our platform, you should be able to sync the metrics from your device. Looking forward to hearing from you! Thanks!

JF

John F.  
Engineer  
Automotive  
Used the software for: 2+ years

### "It is ok, but you can still cheat during competitions through other connected apps."

November 11, 2021

3.0

It was ok - just seemed slow and not the quickest app.

Pros

Nice place for many users to connect. I didn't like the lag for updating data.

Cons

It doesn't stop people from cheating on other connected apps. We saw people getting 1.2M steps over several weeks which is pretty impossible unless you don't sleep.

Review Source

Response from inKin Digital Health

November 16, 2021

Hi John, Thank you for your feedback! Unfortunately, there is no way for us to stop people from entering data manually into their 3rd party apps. In addition to that, some devices convert other workouts like cycling and running into steps. If you have any other questions about our app, our customer support team would love to help you!

AB

Andrew B.  
Service Desk Supervisor  
Information Technology and Services  
Used the software for: 1-2 years

### "Super easy to use and participate in team activities."

November 15, 2021

5.0

Pros

I love the ease of use and capabilities this software brings to the table and the integrations it now supports.

Cons

How long it took to integrate Samsung Health and the lack of customer support it came with.

Review Source

Response from inKin Digital Health

November 19, 2021

Hi Andrew, Thank you for your review! Glad our app was super easy to use! We wish we could have integrated Samsung Health sooner, but sadly it wasn't up to us! But now that we have, we hope that our Samsung Health users will fully enjoy inKin! Let us know if there is anything we can do for you!

AB

Amy B.  
Mortgage Banker  
Financial Services  
Used the software for: 6-12 months

### "Inkin scale/software"

November 15, 2021

5.0

Pros

It's easy to use and gives alot of interesting information. I like the fact that it tracks progress as well.

Cons

No complaints. I've been very pleased with it as an end user.

Review Source

Response from inKin Digital Health

November 18, 2021

Hi Amy, Thanks so much for your feedback! We are glad you find inKin interesting! Good luck with your challenges!

DH

Diem H.  
Client Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to Use"

November 15, 2021

4.0

Good product, easy to use for how we use it

Pros

Software is very easy to use and set up teams and competitions

Cons

The sync time is a bit slow for my preference. Sometimes I have to refresh and it'll sync after a few hours.

Review Source

Response from inKin Digital Health

November 19, 2021

Hi Diem, Thank you for your positive review! Indeed there is a lag between what you see on your device and what you see on inKin. Unfortunately, each device has its own syncing schedule so we can't display data in real-time. However, at the end of the day, your data should always match with what you have on your device. If that's not the case, please feel free to reach out to our customer support team!

MF

Matt F.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Nice Product"

November 18, 2021

4.0

Nice experience and I enjoy the company challenge features.

Pros

Easy to see my steps and activity, and to compare my activity to others in my company. We use it for company competitions/challenges, and it is great.

Cons

I wish Apple activity minutes fed in. Right now we can only use Steps from Apple Watch.

Review Source

Response from inKin Digital Health

November 26, 2021

Hi Matt, Thank you for your feedback! We sync multiple metrics from Apple, including activity time! If you need help setting up your metrics, please reach out to our customer support and they will be happy to assist!

DR

Dewald R.  
Engagement Manager  
Accounting  
Used the software for: Less than 6 months

### "inKin review - "

November 22, 2021

5.0

Overall a fun app - good to have team challenges, really encourages folks in the organization to participate and get active!

Pros

Easy to use, accessible and integrates well with my hardware.

Cons

I had to purchase a Fitbit as my Huawei devices were not compatible with my iPhone and inKin

Review Source

Response from inKin Digital Health

November 26, 2021

Hi Dewald, Glad to hear you had fun using inKin! For devices that we don't support directly, you can always connect through Google Fit or Apple Health. Please don't hesitate to reach out to our customer support and they will be glad to help you!

TJ

Tanner J.  
Sales Agent  
Real Estate  
Used the software for: 6-12 months

### "Great for company competitions"

November 22, 2021

5.0

It was great! Just wish it was compatible with Suunto

Pros

I liked the ability to put our company into separate teams and compete on multiple different challenges for the month

Cons

It doesn't connect with Suunto watches so I had to manually add my data ever day which got tedious over time

Review Source

Response from inKin Digital Health

November 26, 2021

Hi Tanner, Thank you for your feedback! We are working on adding more devices to our list! Hopefully, we will support Suunto soon!

RG

Reagan G.  
Client Success Manager  
Computer Software  
Used the software for: 1-2 years

### "Good App, but Updating is Tedious"

November 9, 2021

4.0

Pretty good, but would prefer auto updating.

Pros

Great way to have company competitions.

Cons

You have to open the app for it to update, and then it doesn't update automatically. You often have to check multiple times to see if it logged your steps.

Review Source

Response from inKin Digital Health

November 16, 2021

Hi Reagan, Thanks for your feedback! Since we support many devices, they all have different syncing rules. Here is how we sync data from each device we support: https://help.inkin.com/en/articles/1704869-how-do-i-sync-my-fitness-and-health-data-to-inkin If you are having any trouble with syncing your device, please don't hesitate to reach out to our customer support team! We will be happy to help you!

AF

Alvin F.  
IT executive  
Food Production  
Used the software for: 2+ years

### "InKin so so"

November 23, 2021

3.0

Working and fairly good but lacking multi metric competition

Pros

Fairly ease of use after using it for a few months

Cons

Don’t work properly with other watch like Samsung

Reason for choosing inKin

It meet our requirements

Review Source

Response from inKin Digital Health

December 6, 2021

Hi Alvin, Thank you so much for your review! We are happy to let you know that multimetric challenge is now live and we now support Samsung Health! Lot's of new things happening at inKin! Please reach out to our Customer Support if you need help setting any of this up!

RH

Rachel H.  
Receptionist  
Real Estate  
Used the software for: 6-12 months

### "Great way to connect with coworkers"

November 9, 2021

4.0

Pros

Manual and automatic entry and being able to connect with multiple people for challenges on one platform even if we are using different fitness devices

Cons

Navigating through the app is a little difficult -- where is profile vs. where is the challenge, etc. Had some initial difficulty syncing with fitbit.

Review Source

Response from inKin Digital Health

November 16, 2021

Hi Rachel, Thank you so much for your feedback! The way our platform is set up is to allow individuals to join as many wellness platforms as they want. So this is why you have to create your personal profile first and then join a wellness platform where challenges take place. It's similar to creating a Facebook profile and then joining a private Facebook group. If you are having trouble with your platform or device, please feel free to reach out to our customer support team! They will be happy to help!

JJ

Jonathan J.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great for logging steps and tracking peformance"

November 10, 2021

5.0

Pros

It is really easy to log steps, or really any other exercise you want to track your performance over time. Integrating with step trackers works well, and having a way to manually input counts is much appreciated.

Cons

Sometimes manual step counting failed on the browser version of InKin, however the Android version always worked perfectly.

Review Source

Response from inKin Digital Health

November 16, 2021

Hi Jonathan, Thanks for your feedback! We are happy to hear you enjoy using our app! I will let our team know about the browser issue you have faced. If you have any other issues while using inKin, please don't hesitate to reach out to our customer support team!

AS

Adrienne S.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Helped at the peak of COVID"

November 15, 2021

4.0

Pretty good

Pros

Really helped get motivated during covid to get moving again

Cons

My fitbit information did not seem to stay synced and I honestly forgot to log information manually when that was the task at hand

Review Source

Response from inKin Digital Health

November 19, 2021

Hi Adrienne, Glad to hear inKin helped you through the peak of COVID. We are happy that during those difficult times our app was able to keep you motivated. I am sorry to hear you were having issues with your Fitbit. Fitbit sends us 7 days of retrospective data, so sometimes your data on inKin can change depending on what Fitbit is sending us. If you are having issues with it, please feel free to reach out and we will be happy to review it for you!

GG

Greg G.  
Sales Director  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Needs to support Samsung Health!"

November 10, 2021

4.0

Pros

I like the fact that my team members who have Apple, FitBit or Garmin products to name a few can use this to track the teams progress.

Cons

Many of my team members use Samsung Health and other Samsung products, this is useless to them.

Review Source

Response from inKin Digital Health

November 16, 2021

Hi Greg, Thank you so much for your feedback! We are happy to announce that we started supporting Samsung Health! For any other users whose devices we currently don't support, they can always connect to inKin using Apple Health or Google Fit. Our app is built in a way that everyone can use it regardless of whether they have a device or are using our manual log! Let our customer support team know if you need any help connecting Samsung!

SJ

Stephen J.  
Customer Service  
Automotive  
Used the software for: 2+ years

### "Excellent product"

November 18, 2021

5.0

Pros

Product was Easy to use. Would recommend to others to use.

Cons

Nothing was least likeful. Found app was easy to use and setup.

Review Source

Response from inKin Digital Health

November 26, 2021

Hey Stephen, Glad to hear that inKin was easy to use! We are working on making our app as user-friendly as possible!

WB

Wendi B.  
Executive Assistant  
Retail  
Used the software for: Less than 6 months

### "Very helpful"

November 9, 2021

4.0

Pros

Engaging. I liked the style and feel of the app.

Cons

N/A. I liked this app. Was used for company wide engagement.

Review Source

Response from inKin Digital Health

November 16, 2021

Hi Wendi, Thank you so much for your feedback!

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Not ready for production"

November 29, 2021

1.0

Pros

It was fun to do a step challenge with my coworkers and see other teams progress.

Cons

The inkin app had a hard time syncing from my apple watch. I think I spent more time trying to get the app to work vs trying to get extra steps for the challenge. The app does not seem worth it and was pretty frustrating for my company to use.

Review Source

LA

Lazaeth A.  
Process Engineer  
Consumer Goods  
Used the software for: Less than 6 months

### "Better and friendly app"

November 9, 2021

5.0

The App is not really accurate and is hard to find all. Is not friendly at all

Pros

Not a lot to say you need even finding the app on the store was hard.

Cons

it is hard to use and to find the information

Review Source

Response from inKin Digital Health

November 16, 2021

Hi Lazaeth, We are sorry you had difficulties getting started with inKin. We are happy to help you by scheduling a demo and going over our platform. Our customer service is also available to answer any questions you might have!

CC

Chris C.  
Secondary Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Good but could be better"

November 18, 2021

3.0

Pros

Competitive contests against coworkers to drive motivation.

Cons

I wish there was more features for weightlifting.

Review Source

Response from inKin Digital Health

November 26, 2021

Thank you for your feedback, Chris! Great suggestion! We are working on adding more features to our app.

BR

Brittany R.  
Account Manager  
Insurance  
Used the software for: Less than 6 months

### "Great Way to Collaborate"

November 9, 2021

4.0

Pros

It's a great program to collaborate with co-workers. Easy to use, and minimal issues.

Cons

I've only used the mobile app, not sure if the desktop is as easy to use.

Review Source

Response from inKin Digital Health

November 16, 2021

Hi Brittany, Thank you so much for your feedback! We promise the desktop is just as easy to use :)

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