Wave Apps

Accounting by Wave


4.5 / 5
597 reviews

Who Uses This Software?

Our target market is small business owners (1-9 employees), freelancers and solo entrepreneurs. Wave has users in 200 countries around the world and our ecosystem is 2 million strong.


Average Ratings

597 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Wave Apps
  • www.waveapps.com/invoice/mobile/
  • United States

About Accounting by Wave

Wave offers 100% free, real double-entry accounting for small businesses. As a cloud-based software, Wave allows you to access your data from anywhere, add unlimited collaborators and work on all of your businesses from a single login. Wave eliminates data-entry and puts the financial reports you need at your fingers tips, allowing you to spend more time doing what you love. Your accounting is also seamlessly integrated with invoicing, receipt scanning, payment processing and payroll.


Accounting by Wave Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Payroll Management
  • Revenue Recognition
  • Spend Management
  • Tax Management

Accounting by Wave Reviews Recently Reviewed!


Great alternative to Quickbooks for small biz users

Nov 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Wave offers a lot of the basic accounting functions needed for small business users, and the best part is that it's FREE TO USE! Woo hoo! I used QuickBooks in my previous career, and liked the detail it provided, but once I started my own small e-commerce business, I didn't want to spend hundreds of dollars on software, or get locked into a recurring monthly subscription. I was thrilled to find Wave and amazed that it was FREE!

Cons: I wish there was a keyword search function in the Transactions section. Sometimes I need to look for a specific transaction but don't remember the exact date it occurred, so have to scroll through several pages to find what I'm seeking. A workaround is to export an Income Statement, then search or sort in Excel, but obviously that takes several extra steps and time. But since it's not costing me anything, this is a minor inconvenience.

Overall: I have two small e-commerce business, and needed a way to track my inventory purchases, sales, shipping expenses, etc. I also had two independent contractor businesses, needing to track expenses such as mileage, supplies, etc. With Wave, I have each venture as a separate company, I can customize the chart of accounts for each one, create invoices for my independent contractor gigs, track invoice status so I don't overlook if something doesn't get paid on time, and review my income and expenses each month. I sometimes do consignment sales for clients in my e-commerce business, and Wave helps me keep track of those sales and settle up with clients each month. Truly a lot of great features offered, and I don't even use all of them (like Banking & Payroll). So glad I found Wave, and I have recommended it to many others.

Accounting, with all the bells and whistles, no costs.

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: My business accounting needs are not big. My business is small and provides a limited number of offerings that are easily tracked with any application. So, when I was looking for an accounting solution to further simplify and automate some functions, I was surprised at the number of products and the wide range of prices out there. I stumbled across Wave by accident and decided to give it a try. Besides being free, the list of standard features was greater than all other products out there... from free competitive services to paid basic subscriptions. Wave is truly amazing and I have found it extremely helpful. I use it primarily to bill clients: I create invoices, submit them via email, receive payments online, and request receipts to be sent to clients after payment. Wave provides notifications and simplifies all of my accounting in one place. I would not use any other product.

Pros: Wave is free, and packed with features one would typically pay for in other premium products. Wave is the perfect accounting solution for small businesses. For starters, it offers all the essential features ANY business needs... plus more. Manage estimates, invoices, and statements with ease. It even supports recurring invoicing, manage payments, and build a massive library of products and services to choose from for your estimates and invoices. Wave even manages receipts, bills and vendors to track expenses. Like more control than just simple single entries? Wave supports traditional double-entry accounting as well, for increase control of your business accounting needs. Need to accept credit card payments? Wave has a built-in merchant account feature that let's you collect payments online through your invoices. Make email invoices, or attach them as PDF files. And when you get paid, Wave notifies you. Funds are transferred to your connected business account in a couple of days. Reporting? Wave has you covered. All essential reports are available at your fingertips: financial statements, taxes, customers, vendors, and other general reports. And if your business has employees, Wave can handle your payroll. But this feature is a premium... everything else is part of your free account.

Small business accounting, invoicing, credit card processing for minimal cost

Aug 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As many other reviews have stated, there is no subscription cost for Wave, which is great. There have been a number of features added to Wave since I started to use it, such as recurring invoicing/credit card processing and direct bank payments. Wave's support is helpful, money is transferred quickly, and my invoices look great. I am providing a more detailed review than I did the first time, but I have "sung the praises" of Wave a few times. (Including on Twitter, and they promptly thanked me for it - they listen, which is great). Wave is Canadian, and they are based in Toronto, but that is only one reason I chose to work with their service. I have a couple of complaints about their service, but nothing serious enough which would cause me to switch services. The flexibility of PDF/web-based invoices is great, retains client details, and it just gets the job done for me as a freelancer.

Cons: On a few occasions, my invoices got picked up by my clients' spam filters, so I tend to use the PDF invoice option. Not a big issue, I've followed up on it. Also if I take payment through PayPal, I can get paid in US funds, but I have to invoice in Canadian funds only through Wave because my bank is in Canada (even if I have a US funds account). Oh well, again, no big deal. Apparently, there is auto-reconcile of transactions through AI functionality in Wave's future, which will address another pet peeve I have, but again no big deal.

Easy to use and helpful

Nov 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is great for the very new or very small business. It's easy to use and has all of the basic features that you will need for an unbeatable price.

It's very easy to use and the documentation and support have been very helpful. There is no phone option but live chat is available and I have never had to wait more than a day for an e-mail response.

It is truly free to use for accounting. You have the options of accepting credit card and bank payments for a very competitive rate. The only other cost is for payroll if you were to use that feature.

The software is in active development and since I started using it they have added great features such as Invoicing app, recurring payments, and bank payments and it keeps getting better.

Cons: Limited reporting, you get all of the basics that you will need to measure your financial health, receivables, etc but there are no custom reports. While you can very easily reconcile your bank account, you can't print a reconciliation report.

There is no class/job tracking feature and while it looks like many users have requested it, it doesn't look like the developers are planning on implementing it anytime soon. So if your business needs this feature, this is not the right option for you.

Overall: Easy, almost fully automated bookkeeping. The invoicing and payment features automatically updates my books when I get paid, the bank connection means that I only have to reconcile my account to make sure everything is ok.

Capterra loader

Free accounting with added features and mobile tools

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: Wave allows me to keep track of finances for multiple enterprises - self-employment business, a non-profit, and personal finances. Each account was set up using the Wave wizard and very few changes have been made to the overall function beyond that. The non-profit I manage has a series of account codes that were easily added and applied to transactions. I use multiple income streams for my business and they are all imported automatically. Wave charges for things like payroll administration, credit card processing and bank transfers - all at industry standard rates - and that's how they keep the base platform free.

The mobile expense app helps me keep track of receipts and does a really excellent job of deciphering receipts, even in multiple languages and currencies! The mobile invoice app is great for sending quick invoices or following up with clients on payment.

Also allows viewing and reporting for authorized agents who can't change any data - a needed feature for the separation of financial powers required with most non-profit setups. My accountant can take a peek too.

Cons: One feature that is present in most accounting systems is the ability to categorize an expense as a reimbursed expense and then assign it to an invoice - at cost or with a markup. With Wave, I needed to set up a separate "reimbursed expenses" account and then - via double entry - add the expense onto invoices with a "reimbursed expense" account code. If entered at cost, the balances zero out in the reporting. If there is a markup, the income category is "reimbursed expense", which isn't helpful for year-end accounting.

Overall: Really powerful accounting software with automated tools for transaction importing, electronic payment processing and mobile tools for expense entry and invoice creation. Excellent for the price, knowing the service fees for payments and payroll offset the "free" price tag is more than worth it compared to the competition.

Simple Online Invoicing - Accounting Tool

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Comments: As a small freelance shop, we needed an invoicing program with accounting capabilities that was simple to learn and use as well as being flexible enough for multiple devices. We tried several other programs but they were either too expensive or too complicated, with many functions we didn't need, or were too hard to learn. It took very little time for us to learn and set up Wave Accounting for our office and start using the invoicing feature. We're quite pleased with the program.

Pros: We found Wave to be easy to learn and set up and it allowed us to connect to both bank and credit card accounts. Invoicing is easy and flexible allowing us to download a pdf and attach to an email for a client or to send directly from Wave. Our clients can print the invoice and mail us a check or pay online with a credit or debit card through Wave. Wave's fees are competitive for processing the funds. The funds are directly deposited into our connected bank account, usually within two business days. The invoicing features were our biggest need and the program allows us to send the invoice, send reminders, mark paid and send receipts. Setting up the chart of accounts was probably the most challenging, but there is a default chart which can be edited or added to and we easily found tutorials online. Their customer service was quite responsive to our questions. The reports function gave us what we needed for monthly, quarterly and year-end reporting. All in all, Wave was a great solution for our invoicing and accounting needs.

Cons: We needed some specific tax calculations but found there was no way to add a specific formula into the tax account. This requires manual entries for us. Because the program is a streamlined accounting version, which is what we really like, it does have some limitations.

Great Software for Small Business (Beta User)

Oct 08, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cloud

Cons: Support

Overall: I started a business and wanted to avoid getting locked into the Quickbooks infrastructure like last time. Wave Accounting online was successful in helping me with that goal!

I found everything I needed for income and tax reporting as a small business. Wave Accounting made me look very professional with the ability to email invoices and collect payment using credit cards.

Issues I encountered included occasional sync problems with my checking account (similar to issues's I've had with MINT by Intuit). When I decided to change from Suntrust bank to a local credit union I went a couple of months without ability to sync my accounts. Customer support (by email) was friendly and adequate.

Some features like payroll are paid features. Processing credit cards will cost you a percentage of each transaction (4% it was at the time I used it). Some features like paying 1099 (contract) employees were very necessary for small business but still in development while I used the software (it works now).

I didn't personally find anything else fundamental missing but I'm not an accountant - I'm an IT guy who wanted to do my own books. Wave fit my needs exactly and will probably be enough for you. During the time I owned and operated my business I may have saved over $300/year and avoided the frustration of working with the crazy behemoth that is Quickbooks (however my credit card fees added up to about twice that). If I were starting over again today I would have to carefully reconsider and compare with Quickbooks Online. I would NEVER willfully choose to run their desktop products. Cloud based products with online support and integrated security features is the current way to go.

Recommendations to other buyers: Runs on anything because it runs in a browser!

Simple Back Office Accounting

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Comments: Wave seems to be a company looking toward the future for small businesses. With their affordable, cloud based solution they also offer a receipt app for adding images to the expense files. There are many other integrations I expect to use in the future via the Wave Zapier connection. I have been using it for a year now and am just so pleased with how Wave works.

Pros: For small studios, new and busy entrepreneurs who trying to generate enough revenue to hire or outsource the accounting functions, Wave is like an answer to prayer. It is easy to open an account, it has all the accounting ledgers that the tax accountant needs, it connects to read-only of bank accounts and credit card accounts, and did I mention it is a free cloud-based solution. The user interface is easy to understand. You can create and send invoices as well as connect a business bank account to receive payment with Credit or Debit cards. The bank fees are the same as other payment processors at 3% currently. The invoicing function allows for automatically reminding clients when their invoice is getting close to being due and when it is overdue. Once the money is received it is a simple click or two to mark the invoice paid and tell it which account the money was received into. Like other complicated accounting software, Wave allows for setting up products, sales tax and customers. Unlike the complicated ones, it is easy to do. Running sales tax reports is a piece of cake. There are options for running employee payroll, too. All in all, because of the Wave accounting solution, I am no longer afraid of the books and can easily keep up with the administration of the financial side of my business.

Cons: It would be helpful if there were more tutorials available, but because the program is easy to set up, it has not been a big problem to figure things out or find third-party tutorials online.

What an amazing product!!!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: This accounting package is a fully functional, forever free, product that has turned me, a nuffer when it comes to bookkeeping/accounting to someone who almost knows what they are doing. I have ALWAYS avoided the finance side of the non for profit with which I work as a volunteer, but circumstances forced me to get at least a working knowledge and Wave has made it so easy. The package comes complete with accounting, invoicing, billing, payment tracking, payroll management, finance management and receipts. It also does bank reconciliations and lots of different reports. All of this was far more than we needed.

I read some of their FAQs then launched myself. Made some mistakes as I set up customers but was able to fix it fairly easily.

Our invoices look so professional now and I can schedule them to send reminders.

It links to over 90 banking institutions (ours included- yay!) and that has made tracking payments and and creating reports SO easy. The transaction stuff is easy to modify, and deposits can be split and allocated to the correct chart of accounts if they were all paid in one payment.

The income and expenses for your budget are easy to set up (chart of accounts) and it has things I definitely have no idea about like equity and assets!

You can add guest contributors, and allocated them ac

There is an option to use credit card payments. That is the only cost. We have chosen not to use that yet, but I think we will, moving forward.

Cons: You can upload a .cvs file with all your customers, but it has to be SO exact that I could not succeed at all and inputted my customers manually. As there were only about 60 it was not too bad.

Support were good, but slow, and I had done the manual input before they replied.

Overall: Easy management of all financial needs for my not for profit; accounting, invoicing, billing, payment tracking, payroll management, finance management and receipts.

Great Web Based Accounting Solution for my Business

Mar 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that this is free and has the ability to do more complicated accounting that my business requires. It has a clean UI, the Receipts app works perfectly, and my client facing invoicing system looks professional. I love that I can set up recurring invoices, different rates for services, payment reminders to clients, and email confirmations of payment. The accounting side has the ability to create more detailed journal entries that my LLC / contractor based business has. And I can run very good reports for data that I need to monitor. And so far the entire software has every feature that I've needed.

Cons: When you go to create a new expense account, you can't just add a new one, you have to change the name of an existing option in their system. It's a bit weird and annoying, but small price to pay for free and useful software. Also I don't actually have Wave synced with my bank account. I did that initially, then realized if I load a receipt, it was double booking my entries (1. the receipt I uplodaded and 2. the transaction from my bank account). Turns out this is common with accounting softwares and most people I talked to don't sync their bank accounts for this very reason. Again, small price to pay for a great software, and it's really super quick for me to enter my transactions as my way of reconciling my bank account.

Overall: I now have a very clean and easy to understand accounting and invoicing software. It's a quick learn and easy and fast to use so I can focus on my clients.

Simple, Cloud-Based, and Integrates Well

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Invoicing has improved greatly with the additional of bank transfers (fee is 1%) so you can kiss the 3 or 4% credit card fees goodbye. This may not make a huge cost savings for those businesses with small ticket items but higher priced ticket items using the bank transfer option save a good chunk of change. Invoices are easy to generate and pay either via the desktop or mobile application. Our organization has multiple banking accounts and we use this tool to consolidate it all into one report. Reporting is solid and meets our basic needs for balance sheet, aged accounts receivable and income statement.

Cons: A stronger mobile app for handling accounts payable or pulling an income statement or balance sheet reporting is missing so getting the latest sales figures on your mobile device while your boss is calling you in a panic can be a bit tricky. Extracting the raw data is a bit tricky by having to run transactional reports but overall this still works pretty well.

Overall: Simple, easy to use, consolidates many banking accounts into a single reporting system, good invoicing features and the mobile app for invoicing is pretty good.

Capterra loader

Great for basics, not for the advanced

Dec 13, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I enter my bills, get reminders, and create all of my invoices with Wave. I even track my hourly time by creating estimates, then turning those estimates in to invoices once a month. Basic stuff, but very helpful. I used to use Quickbooks, but that was like a Porche when all I needed was an old Ford. I have no bookkeepping background, not an accountant, but I find Wave helpful and simple.

Cons: Only one contact per company is allowed, which is annoying. For instance when invoicing, most people want the invoice to go direct to their accounting dept. But if you work for someone other than that accounting person, in order to cc them with the invoice you need to manually enter their email address on each invoice. Every month. There is no function to easily track your time, and if you bill by the hour this can be a big deal. But there is a work around. In my case I invoice monthly on the 15th. So to start I will create an estimate with a date of the following month on the 15th. Enter my product, the description will look something like "11.30.17 Phone call with Steve", quantity is hours or decimals of hours (i.e. 0.5 = 30 minutes), and the price is my hourly rate. It works. Each task will have it's own line on the estimate, and when converted to an invoice the customer gets a detailed invoice with date, what I did, duration, etc.

Love this bookkeeping program (and it's free!)

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: So far Wave is my favorite bookkeeping system for my home fashion design business, number one, because it's free and every dollar I save really counts, and two, I can use it on my ipad or my iphone anywhere and do business outside of my loft. I have yet to use the integrated Payroll as well but hoping to test that out very soon. I really appreciated the online live training sessions too. I thought that was helpful although the program is already easy to use.

Pros: It's FREE! I've been spending dollars per month with two other online bookkeeping programs and this free program does pretty much everything they do. It's simple, quick (fairly quick page load times) and offers all the reports I need. Customer support is great and they have 3 live training's every week. I'm impressed with how much they offer with virtually no costs. They also offer bank and debit/credit invoice payments right in the program with 1% and I think the usual 2.9% processing.

Cons: Sometimes pages take a while to load because it's an online program. Also, pages open up in new tabs which isn't even that bad to me, I just find myself gathering up 10+ tabs then having to close them all out. Reconciling can be tricky because it's not a conventional reconcile and I find myself going back and forth between pages looking for the mismatch culprits.

The free version is great for my needs

Jul 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the simple layout of the software. I also like the iPhone app that allows me to make and send invoices as soon as I finish a job. They've changed the way transactions show up when downloaded from your bank so now I can easily match them to invoices. The simple reports are perfect for my needs. The best part is that it's pretty easy to figure out how to use Wave on a basic level for sole proprietors who have a dozen or so clients.

Cons: Some people might not like the double entry system of accounting. Personally, I've chosen to ignore that feature and simply use the app like a simple transaction register. My accounts don't balance and I don't reconcile with my bank statements. I probably only have 20 or fewer transactions per month so I'm pretty aware of what's going on. If I had to make everything balance, I think the app might be harder to use.

Capterra loader

The best accounting software for startups and freelancers

Oct 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: The experience with Wave has been awesome. When I first came accross this software I could not believe the fact that they were giving this away for free, everything except the payroll feature of this software was free. Invoicing, unlimited ledgers, journal entries, cashbook, p/l account, balance sheet and beautiful charts to report finances over a period. Being a the owner of a small company and a freelancer Wave has been a life saver against all the expensive accouting software out there.

Cons: To be honest there is nothing I would like to complain about but since I want to unbiased there is just one thing they could improve on and that is the time taken to save new transactions is a bit slow and the UI looks terrible on mobile. That is to say it is not mobile friendly, and they do not have a native application for mobile as well.

Overall: This is the only accounting software I use and have used over the years for my business so I could say it has solved a huge business problem for me, Acoounting.

Free accounting tools that work!

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Waveapps recurring billing features. Its easy to set up and easy to manage. Clients can save their credit card or pay by bank draft. I don't have to manage multiple payment setups, I just send an invoice from Waveapps and they pay how they want to. If the customer is in the store I can just process their card by typing in the details. Receipts to my clients and from my spending are just as simple. As well, I get a view on my company and personal finances anytime I need it. There is an app for receipts and for invoicing/payments.

Cons: I would love to be able to produce better reports to provide my accountant with for tax purposes. I would love an app that allowed me to log in to my full account from my phone.

Overall: Saved my from making bad decisions with money as a new business owner and it has simplified my billing process!

Wave is an outstanding accounting app

Jan 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: After many years with Quicken, and some considerable frustration, we were looking to move to a new accounting app. I researched Mint and many others, then came across Wave, which was extremely well reviewed and had extremely high security ratings - a vital factor in accounting software.

Wave has been quite literally a breath of fresh air. Cloud based and with the capability not only of linking your bank accounts directly to the software (as strongly encrypted read-only data), one of the major attractions was that you could also choose to upload data from your bank as statements in csv file format, thus not directly linking your accounts at all.

With transactions automatically uploaded or synced, verifying them and adding your own categories or individual transaction notes is a breeze.

We've had a few questions about how to create new categories and how to split transactions (you create new categories in the Accounting tab, rather than the Transactions tab) and have emailed Wave Support regarding perhaps five or six issues. Each time we received a friendly, full and very clear step by step explanation of what we needed to do.

Wave offers a premium version with additional support, which I'm sure is excellent, but replies to our questions regarding the free version have always come within a day or so.

I have no complaints at all about the capabilities of Wave, and it makes bookkeeping very fast. The fact that it can be accessed from any computer is a big plus, and means that our accountant can examine any transaction easily, should he need to.

The app is very versatile and pleasing to use. We actually look forward to updating our accounts, which was certainly never the case with Quicken. Updating has been seamless, and adding manual entries is easy, too. I would highly recommend Wave. I'm astonished it's free. If it could become an iOS app as well, I would be over the moon - especially if it could incorporate fingerprint recognition security in the manner of SplashID, RobinHood and other vital iPhone apps.

Many thanks to the Wave developers and support team. It's an outstanding app and I wish it every success.

I suggest this to my startup business clients

Dec 01, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

5 / 5
Value for Money

Comments: I'm two years into my business and for nearly the first year I used Wave. It's what I suggest to my clients who are looking for something cloud-based and easy to use. Yes, it is not perfect, but it's FREE. I currently use InvoiceASAP, but I'm strongly considering switching back to Wave after the first of the year. Why? The cost of one, but features are another. Nothing else free compares.

Pros: Receipt scanner. Invoices look nice. Email is sent from Wave account (Not quite sure that is a plus or a negative). Connects to your Bank Account and lets your categorize the transaction. Dashboard has great-looking layout with graphs. Paid invoices are marked as a receipt instead of an invoice which makes more sense to me. Will alert you of non-payment on a regular basis. Sales Tax Report is basic, but layout is very appealing. Has Premium Payroll option starting at $19/month with direct deposit included. On a more positive note, I recently received an email from the CEO saying to look out for improvements to Wave in the near future. Apparently, there will be new tools and features and it will be faster. I look forward to that.

Cons: The App on iPhone and iPad is slow. I don't remember using support, so I can really speak to how quick or effective they are. It's FREE so I'm guessing it's not superior. It's not Quickbooks, but it works. However, it you have Quickbooks (Stand Alone version) on your computer and you bank with an up-to-date institution that allows you can integrate for a fee and not have to pay an additional ongoing subscription to Quickbooks online.

Very Powerful for the price!

Dec 08, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Free version lets you do everything except maybe payroll

- Sync with your banking

- Great estimates, invoicing and online payments

- Great reporting

- Ability to transfer transactions between personal and business accounting

Cons: - It doesn't "remember" your account categories for sync'd transactions

- A little slow

- If you don't understand basic accounting, you might need to sign up for a paid version to get the level of support you may need (according to some of my clients I've recommended it to)

Overall: Wave is a very powerful accounting program that syncs with your banking, giving you separate setups for your business and personal accounting with an ability to transfer transactions between. We all know we need to keep business and personal separate, but it happens at times - we throw in one business item in a cartful of personal ones!

Create estimates and turn them into invoices, allow online paying from your invoices - it is seriously a very powerful application. The one bad thing is that it can run a little slow, but they have made improvements several times since I started (2 years ago) and are always working on improvements (new UI launching soon and they just gave a preview with a survey for feedback).

Recommendations to other buyers: Give it a try - you have absolutely nothing to lose and incredible to gain!

I use this software for invoicing and credit card option for my clients, and I love it.

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's free (except for credit card usage and a few other things. It's professional, looks great and keeps things organized for me. I haven't used all the options, as I haven't needed to as yet, but I'm looking forward to using more of the tools available to me.

I can send invoices directly from the software or download a pdf and just attach it to an invoice. I can see if a client has opened and seen the invoice. It tells me what invoices are overdue, and I can send a reminder. I can customize the look with my logo, and my colour scheme. Once set up, it's so easy to use.

Cons: The receipt that you can send to your client to state that the invoice has been paid, is a bit cheesy. It has a PAID 'stamp' at the bottom, it kinda looks cheap, it could be classier.

Also, the 'services' sections, where you can put your services and the price, and select to place in the invoice is unalterable once used in an invoice. You can't remove it from the list, or else you will delete the invoice in question. My services list is soo long because of this and is annoying to find the correct one.

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Accounting by wave review

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Accounting by wave made everything easy. No need to do data entry for reports and statement of accounts. It makes it easy for anyone like me who does not have an accounting background. I like how its integrated with wave receipts. I can scan a receipts even when am away from work and post it to accounts.

It is easy to send receipts and invoices to clients via email or even printing.

Cons: Since I started using this software I have never experienced any problem. It is easy to learn about its features.

Overall: Accounting by wave has made it easy when it comes to serving my clients and employees. It helps me keep records of all the incomes and the overdue in the company. I have recommended it to my friends who are new in businesses and they have liked it. It is free and reliable.

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It's free, which makes it great, but it's rather slow and not terribly intuitive

Oct 10, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: My favorite thing about Wave is that it's free, plain and simple. For any organization that doesn't have complicated books, Wave is a great option that gives you all of the basics. Hooking up accounts is easy, even exporting your financials for an account is relatively easy.

I also love their new invoicing platform. It makes nice looking invoices, and so we exclusively make our invoices through them now. We don't have high volume, but I'm happy I don't have to use an external additional piece of software to do invoices.

Cons: The UI is clunky, often slow, and labeling transactions is a chore. On Mint.com labeling and adjusting all your various transactions is really quite straight forward, but on Wave I gave up on it quite awhile ago. To be honest, the biggest issue can be boiled down to not having one option: "Always categorize this option as xyz"

What makes Mint.com WAY less tedious is that if I see "Google Apps Svc" on my transactions, I can change that to Software Expenses and hit a button that says "Always Categorize transactions from them as Software Expenses" - boom, never have to do it again.

With Wave, every single time it miscategorizes the same thing, you have to go in and change it to the right thing again. This makes it such a pain, so I have to set aside time every few months to go in and change the categories.

Overall: I don't have crazy complicated accounting needs, so Wave is perfect due to the fact that it's free and works well enough. Diving into other accounting software would only be worth it if you have a lot more transactions and more complicated tax scenarios, but if you don't then save your money and use Wave.

Provides basic accounting with the best price (none!) and functions 95% of the time.

Nov 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The cost

The relative ease of use

Easy to understand reports

Helpful for end of year taxes and business financial review

It's great that it imports directly from my bank account so I don't miss accounting

Cons: Customer support is only via Email with the free version. While it imports most of the time, about once a month I have to wait a week before it integrates my bank transactions. Every now and then it duplicates entries and I have to watch for that. It also offers no directions on what accounting terms mean. I am a small business owner with no accounting experience - a little help in that department would be nice.

Overall: It's no cost and it helps me keep track of where my money is going, and provides reports for taxes at the end of the year.

Helpful for small businesses operating on simple structures.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - Ease of use (Menu and navigation is intuitive and well laid-out)

- Simple setup (this was incredibly straightforward to set up and connect the different financial accounts needed.)

- Direct point of contact for support (From the first day I could reach out to support with any questions)

- Electronic receipt upload/storage (This makes keeping receipts way easier to both track and expense correctly)

- Pre-generated reports make it easy to get started right out of the gate (this was VERY helpful as a startup business)

- Bank and Credit Card automatic import (This is a manual process in other software that I checked out, and the fact that this is included AND incredibly easy to set up is an huge win!)

Cons: - Central mobile app management is missing. (This would really push it all the way to 11 for me. Being able to keep tabs on the financial tracking from my phone or tablet would be way better than having to dig my laptop out of my bag to show a quick report or account balance.)

Wave makes accounting for small businesses painless!

Jan 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used Wave for about 4 years. It works really well and is a free product if you don't need to utilize the payroll feature. I love that it's cloud based so I can access my business books from any location.

Pros: I love that I'm able to invoice and set up recurring invoices, that clients are able to store credit card information for automatic payments, that I can link to several different accounts, I'm able to run reports, see late invoices at a glance, and easily perform daily bookkeeping tasks. If you're struggling to figure something out the online chat option is really helpful!

Cons: It can be a bit finicky and I've had recurring invoices fail to process in the past. However, this problem seems to have been resolved.

Excellent product for tiny businesses

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I have a business with just me for staffing. I needed accounting software, but didn't want Quickbooks (overkill for my small business). After searching and finding this (free of all things) option, I tried it out and haven't looked elsewhere since.

This is probably the only product where I've actually read the Terms and Conditions (they're fun to read). Aside from that, they make the accounting easy, are always upgrading and improving their offerings and provide responsive customer support.

It is quite robust and if you have a bigger business, they offer more for your needs (there may be fees involved at that point).

Cons: Slower to receive bank payments.

I can accept payments through Wave for a transaction fee. Credit card transactions have a higher fee and show up in my account fairly quick. The bank payment transaction fees are lower, but it does take 5+ days from my client paying to my receiving the funds in my account.

Overall: It provides all my invoicing, expense tracking and tax reporting needed for my business.

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I love wave! I could not do business without it. It's easy to use, fast, and efficient.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I can easily keep track of my expenses and my sales. I know exactly where my business stands financially and have easily-accessed records to prove it all.

Cons: I do with the app worked more like the website so maybe in the future, the two will be more alike. That's really the only area for improvement I can think of.

Overall: I can easily keep track of my sales. The invoices are customizable and can be emailed straight from the program. Everything looks very professional and makes record keeping so easy. I can easily turn the online payment off or on as needed, which is important for a small business although I do love the ability to have my customers pay online if they need to. I truly love that my business stays organized because of Wave. Can you tell I'm a huge fan?

Be aware!

Feb 14, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

1 / 5
Value for Money

Comments: Be aware! Let's get straight to it. No polishing, no lies. Wave's actual system is pretty good. If it "actually" worked One sad truth about this company that you'll notice right away is that their servers or hosting is worse than blogs were in 1980. It is slow, freezes and crashes all the time. Way too annoying to work with on a daily basis for a professional company. Bottom line: the system is unreliable. Moving along to the stuff that matters even more Customer service, honesty and professionalism. Uum, try again. You will not find any of that in this company. They clearly have no clue what it means to run a professional service. Last week I processed two transactions. Both of them were more than 2 grand. Keep in mind that i'm a new startup that needs my money right away, or at least when promised. 2 days go by and no money. Okay. here we go again. I email Wave asking what's the deal with the money. I say "again" because I had the same thing with my first few small transactions. But then I thought it was only because I was a new customer so they had to confirm some details. (by details I mean force me to show them communications between me and my clients). That same day I get an email from the department that deals with the money saying in fancy words that they are withholding my money for security reasons until they can confirm some details. Again they ask for communications and authorizations. (who do they think they are?) I respond within 2 minutes with snapshots of communications and conversations straight from my client explaining who he is and that he authorized the payment. a day or two goes by and nothing. You can imagine how angry I feel about now. Projects are on hold, business stops, Wave is running me into the ground. Of course there is no one to talk to until you sign up for the live chat at ($9 a month). So I sign up, because I cannot wait. Open a chat, explain to the woman really respectfully what is going on, she looks it up for 10 minutes and responds by saying that she sees my ticket (email) and that she will escalate it to the top blah blah blah. So there I learn that live chat is basically if you have a question regarding the functions of the site, but it is basically useless regarding the things that really matter. MY MONEY! In short, you CANNOT contact anyone about it, you can only email. But emails, despite their promises may take 3 days get answered. So I send another email asking what's going on and get a response that since I submitted 2 emails my ticket was moved back down to the bottom. (That wad their way of apologizing or exusing themselves). In that same email they don't tell me that my snapshot isn't sufficient or anything like that (even though it worked for the first 3 transactions), they tell me that they need to speak to my clients to confirm payments. Really? . wow, okay I respond within 2 minutes with two phone numbers. (this is Friday after 5pm) One of my clients get's a phone call, confirms payment and they tell him that the money will be released "right away". The second client get's a phone call, but misses it. (He is still waiting for another phone call). And of course you cannot call them back, because they use fake phone numbers using local area codes. Well, guess what? The money from the first client that got the phone call from them was not released and it's Tuesday already. (almost a week from when I processed the transaction). Never heard anything back from them in past 3 days!! Conclusion: (aside from me being so frustrated, hardly able to contain myself) Well, firstly I would like to say that I switched to Quickbooks online right away. They are a professional company with lower rates and faster deposit times (ONE DAY!). And you can call them! The only reason I chose Wave over Square is because they had a good invoicing system. But i've used Square before and never had issues like this. What I mean is this: Why make an issue when there is none???? Wave makes security issues when there is none. I'm a legal, professional company in the United States. Why in the world would you pretend like there are security issues with my transactions if no one ever disputed or complained? There is no answer. Because if there was a valid answer, Square and Quickbooks would be the same concerned. Stop making issues where there are none. I would advise anyone reading this to go with Square or Quickbooks. You will end up being much happier. Unless you can afford these criminals withholding your money for as long as they like. So again: system: too slow, crashes and freezes. OH, and annoying advertisements. Support: only for functionality questions. Service: absolutely horrible and un professional. You choose. Thanks!

I want to like Wave, and have been trying for years

Jun 07, 2015
1/5
Overall

Comments: ..., but I need them to help me figure it out. I have a full-time salaried job as a copywriter and a few self-employment careers, like freelance writing, voice acting. I've always found doing my taxes to be a nightmare. I'd spend months stressing about it and trying to calculate income and expenses. Originally, I was adding up all my expenses with a calculator. When I discovered I could put things into Excel, it got a bit easier add numbers. And then about 4 or 5 years ago, I started using a new accountant, and he suggested Wave to me. I was excited to hear that it would important my bank and credit card statements, and that I could then quickly and easily categorize everything. I was sure this would save me so much time and stress. But I found Wave very hard to use. I wasn't sure how to create my own categories. I could never tell if my statements had been uploaded completely, and I would often wind up with duplicate transactions. And I still can't find a way to view the categories after I've allocated transactions to them. I tweeted to Wave a lot, and they were nice enough to send one their IT guys to sit with me in a coffee shop for a few hours. He watched as I tried to do things and he gave me help. He said this was useful to him, to see what people might be having trouble with. And, I figured I would then be ok. But I'm still having a lot of trouble. I'm not asking a lot. All I want to be able to do is import my bank statements and credit card statements, and categorize all the transactions. And being able to invoice people would be nice too. And it seems that his app has those features. But I still find it very complicated. I don't understand the categories. I can't find where the totals are. And lately, my mbna Mastercard has been saying it can't link to Wave. So tonight, I went in and started deleting all the transactions from 2014, hoping that I could start fresh and be sure that everything was imported correctly. But now I see that mbna won't give me the data files for before August (that's an mbna problem, not Wave) and I can't undelete what I deleted. And there's no way to get support without paying for it. But I don't want to pay until I'm confident the site can do the simple things I need it to do. Anyway, I'd love to support a local Toronto company. And I appreciate that someone from the company sat with me in person. And I see people reviewing positively, saying it makes a freelancers life easy. Someone even tweeted today that Wave makes doing accounting fun. But I just don't understand how people are able to use this site. If someone from the company, or one of the satisfied customers, could explain to me how to use this site properly, I'd love to be converted. But at this point, I fear I need to cut my loses and simplify my life by paying for some other software. I just want to be able to file my taxes and concentrate on my creative projects.

Pros: It seems like it offers the ability to import credit card and bank statements, categorize expenses, and invoice people. Those are the features I want. But...

Cons: ...I haven't been able to figure out how to smoothly and accurately use the features I want. This app is making my life harder than it was when I just manually typed in all my expenses into a Microsoft Word and added them up with a calculator.

Vendor Response

by Wave Apps on September 02, 2015

Thanks for sharing with us your experience. Firstly, thanks for being such a valuable customer over the years. We especially appreciate your patience trying to make WaveApps work for your financials.

We have available Premium Support for customers who are getting started with Wave. We suggest those looking to best learn work arounds, and setting up proper customizations subscribe to our chat and phone support (unlimited - 9am-5pm EDT M-F) - $49 for three months. You can place a call and speak to one of our product specialists to help you work through your challenge.

If you could reach out to me jdaly@waveapps.com. We'll try to match you with a member of our team to help troubleshoot since you have invested your valuable time into Wave to manage your business financials.

Jennifer from Wave

Capterra loader

Excellent accounting tool for very small businesses

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Our small business has less than 100 transactions per year, and Wave is perfect for helping us manage invoices, transactions, and receipt images. It links directly to our business checking account for updating transactions, and creates all the basic reports needed to manage the business. There are mobile apps for capturing the receipt images and managing invoices while you are on the go. Other team members can be invited to help manage the accounts. Getting started was very quick and easy with creating accounts, categories, products, and vendors.

Cons: I wish the reports had default time periods like "last year". This would be especially useful at tax time when I need to report on what happened last year. Instead, I have to constantly adjust the dates every time I run a report.

Overall: Very simple but thorough accounting tool for the needs of a small business. Linking to the business checking account for automatic download of transactions and automatic receipt image processing reduces much of the data entry work for us.

Free Accounting Software

Oct 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great value for the investment (free) the paid version offered a few more support options, steer clear of you are in construction, currently you'll want quickbooks or another app that has project accounting for those lines of business, otherwise Wave is great!

Pros: The feature set of Wave truly sets them apart from the competition, especially when they are offering the services free. Wave offers a mobile app to help manage expenses and business functions. There is a robust chart of accounts platform making organization easier than quickbooks. Wave also has payment and bank account integrations which could save a business owner hundreds of hours of work per year, however this function is clunky.

Cons: This would not be a good platform for construction companies as there is not any project accounting functions. There are also no good ways to migrate from quickbooks to Wave. I simply reported my data from quickbooks and have it filed, there is no import functions.

Best Free Accounting Software

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've tried others, and this is the best one out there. I continue to recommend it to any small business owners I meet.

Pros: I have multiple businesses, and Waveapps makes it extremely easy to do the dreaded chore of accounting. I can upload bank statements (if I used a large bank, I could even integrate them), accept payments, invoice and pay bills through the software. I can also easily move transactions around between accounts.

Cons: On the mobile app, I have trouble with moving transactions between accounts. I can do most everything else on the mobile version, but the drop down menus don't work on my iPad or iPhone.

Do yourself a favor, ignore the bad feedback on here.

Oct 07, 2014
5/5
Overall

Comments: Our cloud-based CPA firm has been with Wave since the beginning. We have hundreds of clients using Wave. Wave is absolutely EXCELLENT for small business owners and entrepreneurs. What a great platform to start and grow on as a business owner. Wave is also extremely accountant and CPA friendly; I would know, I am one. Shady accountants and consultants leaving bad reviews are doing so because they want you, the aspiring entrepreneur of the next generation, to roll into expensive software alternatives that the same accountant/consultant can up-charge on at the expense of the business owner; what a shame, I thought the world was a better place. There are some concerns about Cash vs. Accrual: Wave works strictly on the accrual basis of accounting which is THE best way to operate your business. Ask any true Accountant, cash basis is the quick and dirty way out. Accrual basis is THE best way to receive wonderful business intelligence from. Your are limited with Cash Basis reporting. Once again, I would know I'm a financial statement auditor for multi-billion dollar businesses. If you need a cash basis financials for tax reasons, well your Tax Accountant, if knowledgeable and half-way decent, can easily convert cash basis to accrual basis financials with a couple steps. Done! Let Wave do it's part, let your Pro do their part, and you can focus on growing an amazing business. So do yourself a favor, ignore the bad feedback on here, setup a Wave account for free, connect with a WavePro for free and start shaping the future.

Pros: billing integration with Stripe merchant, recurring Invoice with automated payments, simple financial reports, easy categorization of bulk transactions, responsive customer support, payroll integration, very user friendly dashboard

Cons: no cost accounting modules, income statements by revenue streams.

Simple but Powerful

May 22, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Just starting out? Want to make sure your books are in order without having to worry about when you get paid? You need to try Wave. This tool is incredibly simple but effective. As an early user, I was skeptical about trying them out but after sending out my first invoice, I haven't looked back. It's just so easy to use.

Cons: My biggest gripe about the platform is that the user interface needs more work. There have been few updates since launch but the fact that they've managed to keep me on despite having a less than stellar UI should speak volumes.

Overall: Easily track invoices and manage customers.

Capterra loader

Accounting for small businesses made easy

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Wave has really helped my small business in tracking expenses, invoices, quotes and transactions. Before, we had a Google spreadsheet where we tried to remember to put our hours in, calculate costs to send to clients, and just emailed them a PDF version of the spreadsheet and a PayPal invoice so they could pay us. Now, we can do all of that through Wave's FREE version! It's much easier (and much more professional looking) to send an email through Wave where we can process credit cards or they have an option to mail us a check. It's been great!

Cons: Wave has been adding app features for awhile, but I still haven't seen (at least on Android) an all inclusive Wave app as of yet. I have a Receipts app and an Invoice app, but sometimes I like to check my account and my transactions while on the go and while I can go to the website on my phone, it isn't the best experience.

Simple and Basic but Does the Job Very Well

Aug 15, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What first attracted us to wave was the pricing and its features. It is basically free and the phone app makes it easy to capture receipts on-the-go.

Cons: There is a learning curve to using it because it is different than most accounting/bookkeeping software. Also their website can be slow.

Overall: We used another very well-known accounting program but got tired of the constant upgrades we had to pay for. Plus it had way more features (such as payroll) that we just did not need. I found Wave Accounting online and loved it right away. The learning curve was a little long and our bookkeeper did not approve at first, but now he agrees that is perfect for our small business needs. We added the 'accept credit and bank card payments' option, so now it is not 'free' (we pay a small fee for this service) but our customers love the ease of use on their end.

Customer service can be a bit slow and it is a bit difficult to find a bookkeeper that is familiar with it. We tried a few who kept advising us to switch to our old software but we persisted and are very happy today.

Capterra loader

The (nearly) perfect FREE accounting software

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Besides the fact that the basic accounting side is FREE, I love how easy it makes my taxes since every transaction is labeled and easy to re-label if necessary. Connecting banks and credit cards is simple, and the interface is intuitive.

Cons: Customer support can sometimes be slower than I would like (on the order of a day or two, rather than hours), but I haven't had any emergency issues. I would love to be able to review their payroll feature, but it is not offered in my state yet.

Overall: I really like Wave and recommend it to every business owner I know.

Great accounting software for small business.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All online and easy to set up and use. Links direct to our business bank account so transactions are automatically populated. Lets you see real time your Income Statement, Balance, Invoices, transactions etc. Great piece of software and highly recommended.

Cons: It is a little slow at times. And selecting dates can be a bit clunky. But this is just me being picky. Pros far outweigh these.

Overall: Easy to use, live reports, integration with business bank account. Can see when invoices are viewed by customers. Can also access through mobile App as well as desktop. Great accounting software.

Amazing software and does everything I want it to!

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has been my favorite software for accounting. I've used other programs like intuit quickbooks, freshbooks, etc. My biggest plus with this program is the ability to have my branding shown on invoices and in all correspondences. Wave branding is present but not in your face like the others which is a huge win for us. It's very easy to set up and to use.

Cons: There aren' t a lot of things i dislike about it. I'd say the ability for ecommerce is lacking but they are doing some great things to develop a standard checkout cart etc.

Capterra loader

The best accounting software for startups and entrepreneurs - highly recommend

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of setup, interface, simplistic, logical, excellent apps, customizations for invoicing etc. All of it is great without a headache that comes from a QuickBooks for instance. I also like how the software/model is able to scale with your business to offer payroll and bookkeeper access. This year ACH was sped up regarding transaction time and going down to 2-days from 4 was a significant customer experience improvement. I recommend it to everyone. Support has been very helpful and expedient.

Cons: Another great product without an affiliate or referral program. I don't understand why this is not seen as a value add and great sales & marketing leverage.

An awesome mapping application

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use Wave frequently to navigate both in town and for longer trips. It has saved me from major traffic delays many times. If your time is valuable and you spend time on the road, Waze is worth a try.

Pros: For a free product it is awesome. It adjusts your route based on changes to traffic. It also allows users to share information such as potholes, road conditions, speed traps, etc. This is a Google product and is continually improving.

Cons: It will sometimes route you in odd paths to save a minute or two. Wish it had better voice controls / AI like Google Assistant.

Capterra loader

Reliable free accounting solution

Dec 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: You don't need any accounting experience to setup and use this tool. The invoices are clean and professional. You can also customize the invoice to match your needs and wants. Adding customer profiles is also easy and straightforward. The UI is well-designed and enjoyable.

Cons: Like most other free platforms, it has many users and getting the immediate attention of the support is not guaranteed. Wave should also add a field for CC email on each user. The mobile app is not intuitive. Also, at time wave loads slowly.

Overall: Wave is a great accounting tool. It free to use and is fairly customizable. If you're looking for a free accounting tool that's easy to use and effective, you can never go wrong with Wave.

Cloud accounting done right!

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is build for small businesses that don't need a complicated accounting system. My favorite feature is the ability to categorize purchases. I can freely move items between my personal and business account.

I really like the ability to generate invoices right within the app as well. All around a super app.

Cons: The customer support definitely needs some work. I understand this is a free product so I'm not expecting much but at times it takes days to get a reply. My Amex card stopped importing for some reason and the only way is to manually input the information or import a file with the content. Not a big deal more of a pain.

Overall: It's free and it's not overly complicated.

Great Accounting App for SMEs and personal financing

Apr 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Great Features, i.e a. Receipt capturing via mobile app or upload thru web comes with an OCR feature with auto placing of items captured with it's respective fields. - This reduces human-errors as well as keeping a reference of the document on the particular accounting transaction b. Bank Transaction capturing thru either signing on your Bank's credentials to allow retrieving of any updated transactions taken place. - great features to reduces almost 99% accuracy (provided all transactions are done thru banking - or atleast given a receipt for receipt capturing) Great Job!! Keep it up!

Cons: So far it's great for small to medium sized businesses. I can see it also possible for larger enterprise but some adjustments needs to be done. - Security features wise, it's there. But to cater for more complex permissions & authentication, not possible. But looking at how it is build along with its features and how the entire system is integrated, I think it should remain as a solutions for the defined market. And considering how it's business model of the System is given for free for the standard accounting facilities, I think its acceptable..

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What a great app

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have an accounting background and have used a lot of software for billing and collection. This one is simple, clean and neat. My invoices are easy to prepare and send. The collection function provides a couple of different options that allow me to minimize collection cost. It's easy, intuitive and allows me to set it and forget it with recurring invoicing.

Cons: The accounting functionality can only be described as basic. I download the data into another accounting software. They have added some functionality over the last nine months, so to be fair, I should probably give them another shot.

Overall: This is a really great platform for invoicing and collecting. The mobile functionality is super. I love hearing my phone ding when a cleint pays me. I really do. Overall, a very good app, at a great price. Yes, I know there's an imbedded cost in the collection feature, but overall, worth the price.

Fantastic service

Mar 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: If I could give the customer service 20 stars, I would.

I was dealing with a new project which was being paid for with credit cards. I often get random calls from the internet and they pay through PayPal, but this new client wanted to use Wave (I'm still not sure why, to be honest. It was a bad move on their part.) They wanted to pay me and pay the project supervisor who I would transfer the money to. I didn't see how there could be an issue with that so I agreed (foolishly) to do it. They had me invoice them and I found Wave easy and clear to use. It showed the money was going to come through to my bank account in a week as it was my first time using the service.

The day before the money was due to be deposited I heard from Wave. They first called and left a message, then emailed, and when I called back they had me record my number rather than wait on hold (always a good thing.) When they rang again, the customer service person very patiently listened to my description of the transaction and realized quickly that the 'client' I was dealing with probably was using stolen credit cards. It immediately made sense as to the transfer of funds. When I called the client to ask him to do the transaction another way he acted very fishy, and it was obvious that I was being scammed.

Wave offered to cancel the transaction, then they followed up the next day as the original owner of the credit card disputed the charge.

Since I would have been liable for the thousands of dollars involved in the project and transfer, Wave saved me from making a huge mistake that would have deeply affected me financially and emotionally. They were classy and clear and I'm so appreciative to be introduced to their service which I will certainly use again.

Thanks Wave!

Quickbooks alternative

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I was looking for software to replace quickbooks for smaller side business projects I needed to manage. I can add income, expenses, and categories fairly easily. I love that I can have multiple businesses under my account and the price is incredible. I have not attached all of my banking or credit card accounts to wave since I'm not managing these books in the traditional method. This has been the perfect solution for me to keep track of expenses and income with the bells of whistles of running p/l reports without having to just keep a spreadsheet.

Cons: There was a bit of a learning curve. Since I started using this software they have updated it. The feature they added which would have been a con was adding the expense category. It was super cumbersome but they have updated it.

Overall: This has been a great quick hassle free alternative to quickbooks. I would recommend if you are looking for a more affordable way to handle your books in a simple way. I used this for 4 different business accounts and couldn't be happier.

Amazing flexibility and ease of use for free!

Jul 28, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This software is free and fully functional. The experience is fluid and easy to use and the look and feel of the service has greatly improved. There are two companion apps that have just been updated that make running your business and accounts a breeze. The receipts app is particularLu good at auto scanning receipts and filling out your expenses automatically.

Cons: Sometimes technical support and customer support can be a bit slow but that is to be expected with a free to use service.

Great software for running a small business

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I have used the free version of this software for years to run my small computer consulting company. It has been a great addition to the tools that I use. It allows me to easily see the status of my finances, send invoices and pay bills from one simple interface that is available from anywhere.

Cons: Sometimes updates and feature changes can be confusing.

Overall: I have had a very positive experience with the app. As a previous quickbooks user, Wave as turned out to be much simpler for Managua my business.

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Perfect Small Business Accounting

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Currently using the free plan and love the fact it syncs with my bank and Paypal. All I need to do is log in occasionally and map Transactions to the correct custom categories I've setup. End of year tax reporting is easy with the basic reports that are provided with the free plan.

Cons: The free plan has basic reporting that fits my needs. Others might find it necessary to upgrade to a paid plan to receive more reporting functionality.

Overall: Free accounting software with basic reports. Love it.

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Accounting by wave review

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and its free. I do send receipts and invoices to our clients whenever the receptionist is not around. I like how it is integrated with wave receipts hence easy to scan and post to accounting.

We do enter the bills using it making it easy for us to pay our creditors on time.

Cons: You can not use it without internet connection. That is the only drawback I have with it. It is a wonderful tool.

Overall: Generally, Wave is a wonderful tool. I have used it since I was employed and I have never experienced any problem with it. It is easy to have two or more people to manage it. My boss can see how many invoices we have created in a particular day. Hence I find it convenient.

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My go to accounting system! I love it!

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's free. Completely free. You only pay when you need to hire an accountant through them. Wow. LOVE the mobile apps!

Cons: As of now - and to the best of my knowledge - this software is a straight accounting software - so if you need inventory management or other types of addons, this software may not be for you.

Overall: I use this software to invoice and bill my clients. I do create estimates sometimes, but the true power of this platform is in the invoicing and recurring invoicing features and the baked in ability for customers to pay online. Super simple to setup and use. I know when my customers view the invoice. The mobile app lets me know when a customer pays. The online portal access is easy and intuitive to use. They are constantly updating the platform. I mean - WOW - for a program that is completely free - it is simply amazing. Should I ever require the need to hire an accountant - I'll be going through these guys first for sure. Amazing job all around!

Free, Great User Interface, Good iOS Apps

Jun 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Great for bookkeeping but I wouldn't recommend the payment processing features.

Pros: It is completely free to use is the best part about this software. It has a great user interface with everything organized appropriately. The site is reliable and I have never seen a time when it was down.

Cons: The website can be slow at times and when you go to categorize your transactions, it can take quite a while depending on how many you have. The categorization process is slow and daunting and you have to make too many actions for one transaction process. There is no way to create 'rules' to automatically categorize certain transactions. I used the payment processing feature from the invoice once and I do not recommend it, the prices are higher than PayPal and Stripe as well as you have to wait longer to get the money deposited. Limited integrations

Perfect light-weight accounting app for my business

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: WaveApps has been the perfect solution for my small business accounting needs. Especially after they added the ability to set up recurring billing. This has been the pain point I struggled with most, and now have a great solution for through WaveApps.

Cons: The one feature I needed in WaveApps was recurring billing which they added and now it fills all the needs I have with my small business.

Overall: It made accounting, invoicing and recurring billing so much easier for me and saved me time.

Keep track of your money and everything that affects your Money

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Wave is an easy software to use and it enables you to keep track of your expenses and your income. As a business person it can be easy to get bogged down by getting the work done within your business, but with Wave you have an easy way to ensure you keep track of the administrative side of your business.

Cons: I've heard that they often sell your information. I'm not sure how they do this, but I try to be careful with Wave and the information I share.

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Accounting by Wave simplifies my invoicing and accounting

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Wave allows me to automate billing and reminders for each client. I can easily adjust each invoice, so if a client adds something temporarily, then I can include that. It also allows my clients to schedule automatic payments and pay online, which makes things very easy for me and for my clients.

Cons: The fees. Although the software is free and I understand entirely that merchant transaction fees are a part of life, I do wish the fees were a bit lower. For the money I don't spend on the software, the fees are more of a personal gripe and not a huge negative for me against the software.

Overall: My experience with Wave has been quite positive. All of my accounting and invoicing is easy to access - but more importantly, I can see at a glance how my business is doing. I just wish it incorporated with my CRM.

Easy to use; bank transactions auto-load; Does not do a good job auto labeling transactions.

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Transactions from bank load easily. Very easy to split transactions if necessary. Also easy to label transactions to the appropriate categories. I have a small business and use the free software. It is exceptional considering a free service. It does all we need to keep track of our income and expenses for filing taxes at the end of the year. The one time I had an issue with my bank transactions not importing they helped me determine the issue and correct it.

Cons: I would like it to be more intuitive as far as labeling the transactions to categories. Many of our expenses are recurring for same amount each month and it auto labels some to different categories each time. It is rare it autolabels to correct category. It is no big deal to change label.

Overall: The major benefit for our business is that it is free. We are a small business and even the smallest savings helps us offer our athletes an affordable product. It helps me prepare for taxes at end of year easily.

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Couldn't be easier

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is probably the easiest and most user friendly accounting software ever. Plus, it's free. We have recommended this to loads of our contacts already and most of them couldn't believe that Wave lets you do everything that other systems charge for entirely free. We're very happy with Wave and rely on it to run our accounting, invoicing, and manage or expenses.

Cons: It would be great if Wave would let you connect to more than just the one or two banks in the UAE it currently supports - that'll save even more time. Else, it's annoying that IBAN numbers in the footer of the invoice are treated as credit card numbers and asteriksed out. We've reported that a few times already, but apparently there's no quick fix for this.

Overall: Free accounting, expenses, and invoicing and super easy to use. What's not to like?

Great free option for startups

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This is a great starter finance package for small businesses and offers a great deal of features for free

Pros: Wave offers a great deal of features for free - you only pay extra for payroll & credit card payments It's really easy to use and set up & great for small businesses.

Cons: It can be slow to load at times, and the bank interfaces can be erratic. There are only a limited range of reports available, and no cash flow forecast functionality at present.

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Seriously Free. Serious.

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: When I was just inking out a new Agency i was trying to save where possible since most expenses went on my credit card. Naturally, and with little research I signed up and smiled at the savings. I then panicked and thought what if this is some lite version or a scam that now has all my banking info! Quickly I logged in and toured the app. My mind was blown away by the fullness and functionality of this system. For the past decade I have been a regular user of a competitor. The offerings in Wave rival the offerings elsewhere. What stood out was the ease of getting it setup specifically for a smal Business. I know it can scale with us but may not be my solution long term but then again it could be. For now, it does everything I need it to and then some. The interface is pleasing and clean. The best part is the way you input is natural to the way I think and enter info. No gimmicks, no feeling inadequate, no hard sales, no nonsense- just a great App to make your new venture financially strong without killing your cash flow.

Perfect for my needs as a 1 person business, though could be more intuitive for tax assistance.

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Xero, Freshbooks, etc are too complex and unweildy for the size of business I have. Creating new customers, product lines, etc is surprisingly simple and can be done in a couple of clicks, even from inside an invoice. Wave links with G Suite, so cuts down on login time. I tried moving to Xero and moved back to Wave, as it just fits my needs perfectly. I haven't used the customer support, but have used the knowledge base extensively.

Cons: Even with Wave, I need outside accountancy help. The money side of my business is my weak link and I hoped Wave would have better guides on how to use it for tax purposes. Unfortunately, the terminology used within Wave doesn't match up with HMRC terms, so I find this much harder to work out than anything else.

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Accounting Made Simply Easy!

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease with which I'm able to track my expenses and categorize them. I also like how clients can pay me immediately, and it goes DIRECTLY into my business account. In addition, I am able to see my earnings growth, which is essential in my line of work.

Cons: That there's a fee involved when someone pays me online, though I understand it's necessary.

Overall: Thankfully, I've never really had an issue with the software. Never needed to contact support, because the software has worked beautifully for what my personal needs. I am able to keep accurate records and send invoices PLUS receipts to my clients. I LOVE Wave!

Too long for payouts

Mar 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Wave for over a year now, and I often recommend this software to my colleagues. It's easy to use, I love the invoicing, especially the recurring invoicing, and the fact my customers can save their cards on file. I am a small business owner with no employees, so I don't need very elaborate features, and Wave suits my simple needs.

Cons: Because I am a small business owner, every dollar counts, and the speed at which I receive my money from my clients is crucial. It takes FAR TOO LONG to get your payout after a customer has paid an invoice.

Incredible software for the price

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Free to use for personal or business. Easy to understand and use. Options for Payroll and Direct Deposit for a fee. I used Wave Accounting for 6 years for business and personal use.

Cons: The receipts app is finicky. The bank integration lost connection regularly. It does not allow for cash-based accounting where bills written would effect bank balance. Limited reports.

Overall: Free accounting software for most peoples' needs.

You will regret wave! Save yourself now

Sep 01, 2014
1/5
Overall

Comments: I have had Wave for about 4 years. I like them fine until this year when I added a business credit card account as a linked account on a new company I set up. When you connect to the bank, Wave brings the credit card transactions in with debits as debits and credits as credits. You then show a transfer from your main to the credit card to show a payment. Fine. HOWEVER, if you need to import credit card transactions, as in bring in a batch of old ones that were present before you set up wave and need to have your entire year in there to do your taxes, wave brings an imported file (csv, etc) from the very same back, in exact opposite. The debits are credits and credits are debits! Now you're stuck with one portion of your transactions showing in one method, the other in another method, making your books a completely inaccurate mess! Wave wants to point the finger at the bank and has no solution for this, other than going in and manually deleting every line that is messed up, then manually adding in each line again as it should be! Wow. I'd be better off doing old school manual books. If you never intend on having a credit card account linked to Wave, then go ahead and use them. If, however, you think you might ever want to have a credit card account show in your books, save yourself now and look elsewhere!

Pros: Free, relatively simple, bank connections (though they are often not working properly)

Cons: Terrible support, shouldn't be used with a credit card (or other credit line) account, not friendly to business that purchases inventory for resale.

Vendor Response

by Wave Apps on September 02, 2015

Thanks for being such a loyal customer, using Wave for over 4 years would make you one of our earliest product adopters. The good news is we have significantly improved many aspects of the product over the years - while still maintaining our account service free of charge.

If you're still using Wave, and are challenged by inefficiencies - please reach out to us (jdaly@waveapps.com) - we'll have someone look into what we can do to help.

Please note that we offer Premium Support services for users getting started with WaveApps.com. For a one time payment of $49, this entitled users to 3 months of unlimited chat/phone support between 9AM-5PM EDT, Monday through Friday.

We typically suggest users who are importing and organizing a hefty load of transactions to reconcile prior months of bookkeeping to work with a product specialist. Our team of specialists can advise on what is required for the purposes of reconciliation, and leveraging bulk categorization and deletions to ensure this is easier and more efficient.

Jennifer from Wave

A Wave of features and it's free!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's free! Aside from that, it's a robust software, very friendly and easy to use. It's fairly customizable for any business needs and very simple to setup up and start running. Did I mention it's free?

Cons: It could use some tweaks here and there. There are a couple of extra features that could be useful, for example, registering a single payment to cover several invoices from the same customer.

Very great accounting software

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: this is a very good software for small business. very easy to understand and the software is pretty straight forward.

Pros: I have been using waves for about 6 months now and I have no regrets. The platform is very user friendly and I love the automated reminder function, which has really been super effective in collection process. I love that it Also shows summaries of my company performances. I also love that it has an app as well so I have access to my information on the go.

Cons: the only process that was very cumbersome is the data importing of the previous accounting transaction. This is however the case with many accounting software. I would love to see more comprehensive reports that could help with advance analysis.

Very poor customer service

May 28, 2015
1/5
Overall

Comments: Have been using wave for about 6 months.So far since they have added the new payments options to receive credit card payments I have had numerous problems with my account. Ongoing for over a month the connections in my account have never worked properly. Since I wanted a faster response I opted for the 9.00 per month charge to have access to live chat. But that has proven to be of no use as I still have issues.Since starting with the new payment features my account has been disabled twice.Holding payments up for as much as a week. And you have to email back and forth for several days until the problem is resolved. Getting customer service on the phone is next to impossible.When we first started there was a phone number listed to call,I noticed recently it had been removed from the page as a way to contact.So email is a long drawn out process.Now they have blocked my payments account because there is a similar business in another state...very funny.I have a business lic,business bank account,website with MY business name .So why a flag.Not to mention I am listed on numerous other websites as well.And this has been going on for over a week and has yet to be straightened out.

Pros: Overall the program itself is a very good platform.BUT with the current customer service the cons out weigh the pros.

Cons: Very SLOW customer service.NO contact number email support only.

Vendor Response

by Wave Apps on September 02, 2015

Thanks for sharing your experience with WaveApps. We're sorry to hear it has been less than ideal. When you have a moment, if you could please email me jdaly@waveapps.com - I'd like to get some information from you for us to look into your account. Furthermore, to see if there is anything we can do (i.e. refund your premium services fees).

Hopefully our team has sorted out the risk flag. If not resolved, we'd like to investigate and provide an answer and/or resolution.

Note, as part of transitioning customers onto our new payments service we need to make all the same necessary precautions like any other financial stakeholder to exhaust potential fraud and risk. Therefore, the first payment transaction (as advertised) takes up to 10 business days to complete. Thereafter, we do our best to commit to 2-3 business days for all subsequent payment transactions. We do this not only to protect our business, but for the protection of online payments industry as a whole. Every payments processor plays a role in maintaining a fraud free platform for our customers using Wave or competitor products.

Look forward to hearing from you to see what we can do.

Jennifer from Wave

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Use Every Day, Perfect for Small Business

Nov 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I'm a one-person operation with a minimal operating budget and zero time to handle administrative work. Cue WAVE, my favorite tool to organize my invoices. I can keep track of all incoming payments and outgoing invoices with this tool

Cons: I don't like how I can't customie the paymemnt option better. For example, I like to get paid by VENMO and Paypal, but the option to add these to my header or on the invoice itself are not available.

Overall: Wave is an affordable option to manage my small busisness accounting. I will continue to use it indefinitely.

Avoid the Personal Incarnation of this App

Nov 22, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: When you sign up with wave you get a 'Personal' set of accounts. You can add companies without limit. If you want to understand the full power of this app, you have to use the profile that comes with a company. The reports and chart of accounts you can set up for the personal account are very incomplete. I cannot really comment on customer support. I did email them for a couple of things, but managed to work out how to use the system before I got the response. There is a feature which allows a transaction to be 'moved' between companies. To be perfectly honest I have not fully understood how this works, but the couple of times I attempted to use it, it did not behave in a way that I expected.

Pros: Free, quick, multicurrency, excellent integration with many bank accounts, ability to take credit cards, ability to scan receipts.

Cons: A lot of transactions require you to use a journal. (To my mind) an arbitrary partition of accounts into payment accounts and 'categories'. This allows you to put both accounts on one line: e.g. combining a credit to a bank account with a debit to an expense category.

Capterra loader

Small Business Accounting Miracle!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am a marketing firm of 1. This is the easiest accounting software out there and perfect for what I need. I have not used any of the paid features but the free features are more than enough for my business! I love the invoice, pay by credit card and reporting features.

Cons: There isn't one con I can think of. Everything is working properly.

Overall: Great, no complaints!

Wave is top of it's game.

Aug 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For small businesses looking after their books Wave is hard to beat. You only pay when you scale up your services. They cover almost everything you can think of from basic accounting to invoicing and estimates. For premium pricing you can add in payroll and professional accountant to help out. It accepts payments right off your phone too.

Cons: The thing I would say I like least is that it still seems relatively unknown so some integration are missing. The only choice for payment gateways are through Wave's proprietary card system (which is fantastic and priced great) or Stripe, it would be nice to be able to tie Paypal into that mix. Or to tie Wave in with the time tracker / project management tool we use.

Recommendations to other buyers: I would say use it for a year to really get it up and running to see how well it operates.

Accounting by Wave great solution for small start ups

Dec 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Accounting by Wave is free, with the best customised invoices I have seen even when rated against paying accounting systems. It is easy to figure out for someone with a non accounting/ bookkeeping background. If you are starting out and need a bookkeeping solution, this is the best on the market. We use it for all our start up partners and they love it.

Cons: It may become a bit frustrating for a trained accountant as it is very simplified, keeping it simple I guess is the secret to a successful product.

best free accounting software

Aug 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: free, intuitive, easy to learn and use, has been in market for quite some time and has been growing strong. strong userbase and customer care guys are pretty responsive.

Cons: The monthly graph filter is not easy to use. Not many customization options with launch of new features randomly some old features are taken off. The UI of invoices has been pretty amateurish lately

Easy enough for everyone yet powerful enough for almost everything

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Its FREE and super well maintained.

New features are added on a regular basis.

It does most of what you want.

Scans receipts and bills.

Create financial reports and get some good insights.

It had some problems and most of them got resolved in the recent updates.

Cons: No ability to change theme colors, I would love to match it to my Company colors.

Bank connection lags a bit at times.

Overall: Helps a business like ours where we can't spend tons of money on accounting solutions and a dedicated accounting person.

So it fits pretty well in our case.

A must have for consulting businesses.

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, easy to set up and use! Access your accounting from anywhere. Integrated payments are a huge plus!

Cons: The only concern is if you are in an area with spotty Internet service. Other than that, nothing!

Overall: Overall, Wave accounting is a must have for start ups or businesses without really complex accounting requirements. It has a rich feature set and the integrated payments are a big asset!

Capterra loader

Amazing solution for billing and accounting!

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Recurring invoices made easy, multiple payment options, numerous customization options, accounting features, iOS apps for billing and expense receipts.

Cons: Credit Card fees and Bank ACH fees are a tad higher than normal, but is comparable with everyone else. The Auto-numbering prefixes of recurring invoices are not customizable.

Overall: Since switching from doing all my billing manually, I've saved a ton of time and repeated "nagging" to get paid. Wave gets me paid, and does so quickly and efficiently. I've yet to put all my accounting into their system, but seeing the features they have for accounting makes me want to get started (as soon as I have the time). I highly recommend Wave, and have demo'ed or tried many of their competitors before making my decision.

Great free accounting

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I use Wave for accounting on daily bases,

Cloud hosted means we can login from around the globe and on the go,

Love the simple invoices, send to clients, with option to pay,

Also good to keep track of bills as well as good reporting

Cons: Nothing not to like, as its free,

What could improve is credit card service customer support, slow to reply to message

Very good web app for personal accounting but lacking for the mobile app version

Jul 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I'm using this software to log my daily expenses. Over the years, they have added modules like invoicing which helped me centralize my personal accounting needs.

Cons: Hope they have their web feature available on their app. Currently, they only have receipt scanning and invoicing. I also need a feature to manually enter my expenses which up til now is still not available.

The Perfect Small Business Companion

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Wave is a free online accounting program. It makes it easy to create and sent invoices and track who has paid you. There is an option of inputting expenses in, but I haven't used that. Having all of this information in one place is extremely helpful when it comes time to do taxes, and the invoices themselves are purdy. You can also do things like track when clients have viewed invoices, and send auto reminders, however, I turned these off as the auto reminders are rude (Overdue Pay Now) and the tracking is creepy and unnecessary.

Cons: It'd be nice to be able to make auto-followups less demanding. They aren't very customer friendly. At the same time, there is no way to set up auto-renewing bills etc, which is annoying as you'd have to enter them each time, rather then just entering them in one and setting the frequency they'd appear.

Great accounting software does the job

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software allows you to create great looking and professional invoices, it's easy to use and it's all for free!

Cons: - There is no search option for customers. You have to scroll to the customer.

- You can't have multiple billing email addresses saved under the customer profile. If client requires invoices to be sent to multiple individuals, you have to remember to enter in the additional emails every time you send an invoice to that client

- Unable to save multiple 'ship to' addresses under a customer profile

Excellent For the Self Employed

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Its a great system which has save me loads of time and made me more commercially minded as a result. It's so empowering and makes book-keeping and annual reporting so easy, I am even thinking of ditching my accountant.

Pros: Revolutionized my book-keeping. Really easy to use. I set up all my bank connections quickly (including paypal which is a real bonus). It's really easy to then reconcile your income and expenses and report at the end. It automates and streamlines book-keeping and actually makes the accounts seem quite interesting.

Cons: The invoicing feature is not that attractive. A bit too pricey for my liking and not easy to set up. I don't use it personally, but that's mainly because I already use another payment system for that.

Capterra loader

Is a great software and it's free! I save a lot of time using it for my small team.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the UX/UI design and that is very intuitive, I'm not even close to being an expert at financing so I appreciate that the software is: easy to use, has advanced features like custom taxes and schedule invoices, allows some customization and it's FREE.

Cons: It has two mobile apps but must of the features that I normally use are not in the apps, and the web main version It's not mobile friendly at all, I would love to see more customization options for the invoices and estimates because I normally have to manually edit the pdf exports in order to add more specific information.

Overall: I can manage the finance and make invoices and estimates in a rush, it has all I need at the best price. Free.

Best free accounting software

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's easy to use, and since it's web based, it is available on any device. It integrates with banks accounts and auto-imports transactions.

Cons: It always recommends you to use their paid services, which is totally understandable, and is even done in a fairly non-intrusive way.

Overall: Wave makes it easy to manage your money, without having to spend more on software.

I use the free version of Wave, through my Wix apps and their customer service is excellent.

Dec 14, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For invoicing and tracking sales, it is a simple, easy to use software. It allows me to not only invoice but through Wave I also am able to accept payments, via credit cards or paypal. On two separate occasions I need help that required working with someone in their support team. I was impressed with the service and follow through. The 2nd time I needed help, it was a mistake on my end and the agent I spoke to was able to quickly solve my problem, follow up with me and show me how to avoid this in the future.

Cons: They have some customization but it is limited for invoicing. There isn't a way to create an invoice, showing the total cost, payments received and balance due. They do offer estimates that can provide totals but the estimates expire or you convert to sales and it's an invoice, again not showing the total amount if payments are made.

Overall: I use this for invoicing only and it's been the only product that allows me to customize, somewhat, take payments, track and manage invoices and offers excellent customer service

Very easy to use, can't believe it's free!

May 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The fact that it's free is a starter. It has quite a bit of functionality. It's a clean layout and easy to access.

I absolutely love how easy it is to generate a new invoice, it stores all the previous customers information in the system.

You get to choose different invoice layouts.

Automatic payment reminders to customers.

Cons: It could use some extra reporting features (example: cash flow). Doesn't have "e-transfer" as a payment method.

It disconnects from my bank account randomly.

They switched payment providers a few times, causing extra time for me to fill in my bank account information.

There should be an option to pay to remove company logo from emailed invoices.

Comprehensive tool for those who don't comprehend accounting

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the ease of setting up shop (so to speak) and easily put in all the information. For the fee-for-service features like payroll, it is reasonable and easy to use, and the invoicing is made so easy with templates, automated reminders and receipts.

Cons: I wish there was a feature that allows more than 1 account holder to modify/manage the account. As a collaborator, I don't have access to the payroll and my partner finds it a bit overwhelming that we can't both do it.

For a free app it's great

Dec 28, 2016
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have been using this app for almost a year and I am using it a daily use to issue invoices. All you need to do is make a little setup including your business details and products and tax settings and you are ready to go. The use of the program is pretty intuitive and simple and you can export each and every invoice to a PDF file. I use this app in foreign money and it's a bit more difficult to set up and handle but still possible and for free.

Pros: Absolutely FREE Very easy to set up Very easy intuitive use. You can export each invoice to PDF

Cons: Too many clicks to get things done Not so easy to use with foreign money other than Dollars

Recommendations to other buyers: If you are a small business without a budget to spent on a program that will issue your invoices, this is a very recommended app to start with.

Concise and ease of use for a busy small business

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It starts with easy to build templates for estimates and work orders. Great to add products and details as well as customer files. Easy to convert to invoices, integrate with shopping pages and keep files.

Cons: It is more geared towards US customers with banking etc and a little tweaking is needed for Canadian users but fine

The easiest online accounting app I have ever used

May 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What is not to like is probably the better question which I see coming up! The most highly rated part of Wave for me is the ability to set up and manage recurring billing. Clients like the ease of use and no more arguing over whether a client received an invoice or not as I can see when they view invoices online. Easy to receipt, no cost and free.

Cons: Waiting for the connection to my bank is probably the most frustrating.

Overall: We collect money much faster and the automated reminders are a gem.

Works for Me

Oct 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free. Easy to use. Good features. Integrates well with my bank and other sources. Makes accounting easy for me at the small scale that I am operating at.

Cons: There are some aspects of the UI that could use some work. For example it takes several clicks and drop downs and scrolling to categorize a transaction, with a little bit of streamlining this operation could be reduced to 2 clicks. No big deal unless you are categorizing lots of transactions, which is really one of the main functions of the software. Also, the app does not "learn" to suggest categories of transaction based on previous entries. This would be easy to accomplish and would save TONS of time.

OK, if you can live with some very big limitations

Jul 21, 2017
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Full Disclosure - Used this software 2 years ago.

Free and allowed us to sync with our bank accounts. Payroll wasn't included but was a cheap additional.

Cons: Payroll had severe limitations in NYS, Additionally after I moved away from the software I forgot to grab our payroll reports.

Overall: Having used quickbooks previously I thought this was a great way to save some money on a new business adventure. I quickly learned that this is not a place where you want to skimp out on features, and ended up paying more in my time. If you you have more time on your hands and you can put in the time then this software will probably work well for you. If you have multiple businesses and another job, forget it, it isn't worth the hassle.

We have now used Wave since 2012 and it has remained free, while adding value throughout the years.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free. Very robust accounting and invoicing software. The invoices are co-branded but are very professional

Cons: We have been waiting for 4 years for them to add contractor W9 integration. It has been promised for years now with no apparent advancement

Overall: Free, robust and professional accounting and invoicing software

Beautiful product that prioritizes small businesses

Nov 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: My favorite feature is the invoicing capability. Invoices from wave are clean, professional, and customizable - not just with my logo, but down to the color scheme! I love being able to keep my branding consistent across products. Sending reminders, storing products and clients, and having payments delivered right to my bank account are great perks of wave invoicing!

Cons: I wish it integrated into more other platforms, like website hosts. Being able to use a wave plugin on my website to collect payments directly would be excellent. I would like to be able to streamline the number of software products I use in my business, and wave including that feature would definitely help on that front.

Overall: Wave is smart and easy to use for my small business, however I do feel like I'm not using it to its fullest potential because I don't need payroll services and some of the other features that wave offers. I do enjoy the clean and professional impression that I am able to give potential clients by using wave!

Simple Accounting Software - FREE

Jul 26, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Free for almost all features - Good customer service - Great for companies under 5 employees - Invoicing and payroll are extremely simple

Cons: - May not work for larger companies - Reconciliation can be a little complex - App for receipts is slow and crashes from time to time

Capterra loader

Accounting at its finest.

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software makes accounting a walk in the park. It reminds my clients for me when invoices have not been paid yet. I can take payments directly through the application.

Cons: No cons to list per say. This solutions provides everything I need for running my business.

Capterra loader

Utterly Amazing!

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the functionality i need as an entrepreneur, all the time. Managing multiple businesses is a dream.

Cons: Credit Note functionality needs to be included. That's my only gripe and it's a small one if we're honest cos there are workarounds.

Overall: Simple, managed accounting of all my businesses. Love it

Good accounting software

Feb 06, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No ongoing cost. Just the right mix of features.

Cons: Bit tricky to get used to at first.

Overall: We were looking for accounting software for our small businesses. Found Wave and presto, just what we needed. Easy to set up credit card payment systems, invoicing. Plenty of horsepower for a small business.

Recommendations to other buyers: Find a Wave expert to assist you in setting it up.

Capterra loader

Helps me get paid!

Nov 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are a number of nice features with this free software. I particularly like the invoicing options. They are easy to use and have really helped me keep on top of my invoicing requirements, especially recurring payments. Since I started using the software, they have added the ability for my clients to pay by credit card or bank.

Cons: Unfortunately, I've never been able to make full use of the software because they don't have a cash-based option -- only accrual. Many people have requested this since I first started using this 6 years ago, but it's never been implemented.

Overall: Most valuable benefit for me is invoicing.

Perfect for the Accounting needs of a Freelancer

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the simplicity of the software that is honed in on the specific needs of freelancers, entrepreneurs, and sole-proprietors. Although there are not many features, all the ones that exist are carefully selected -- invoice customization, the visualization of the budget and expenditures, crafting my tax information to make taxes easy at the end of the year - all these elements make my life a little less hectic.

Cons: I wish the receipt-reading software was more sophisticated, but I do like that it can read my receipts at all and that it can connect it to my bank account to match up expenses.