# Page 15 | Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Wave the right Billing and Invoicing solution for you? Explore 1719 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178021/Wave-Apps/reviews

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Wave

4.4 (1719)

[View alternatives](https://www.capterra.com/p/178021/Wave-Apps/alternatives/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Wave

## Showing most helpful reviews

Showing 351-375 of 1719 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Finance Manager  
Education Management  
Used the software for: 6-12 months

### "Accounting made easy for small businesses"

December 20, 2020

5.0

As a finance manager, having tested a few product and finally landed on wave accounting software gives me all the confidence I need to perform my tasks.

Pros

Wave Accounting is very easy to use, has a very friendly user interface. I'm even create invoices and track clients expenses with much accuracy. It's is efficient and effective in its operations; this gives me value for my money. I love this software

Cons

For the fact that the benefits of wave accounting software are outrageous and cannot be overemphasized, the base challenge I currently have with Wave is that they have stop data integration. For this reason I have to perform some few tasks manually. Working of this feature will be of great help to us.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Cost and ease of use.

Review Source

AC

Al C.  
Computer Consultant  
Computer Networking  
Used the software for: 2+ years

### "Great Software for Small Business (Beta User)"

October 8, 2016

4.0

I started a business and wanted to avoid getting locked into the Quickbooks infrastructure like last time. Wave Accounting online was successful in helping me with that goal! I found everything I needed for income and tax reporting as a small business. Wave Accounting made me look very professional with the ability to email invoices and collect payment using credit cards. Issues I encountered included occasional sync problems with my checking account (similar to issues's I've had with MINT by Intuit). When I decided to change from Suntrust bank to a local credit union I went a couple of months without ability to sync my accounts. Customer support (by email) was friendly and adequate. Some features like payroll are paid features. Processing credit cards will cost you a percentage of each transaction (4% it was at the time I used it). Some features like paying 1099 (contract) employees were very necessary for small business but still in development while I used the software (it works now). I didn't personally find anything else fundamental missing but I'm not an accountant - I'm an IT guy who wanted to do my own books. Wave fit my needs exactly and will probably be enough for you. During the time I owned and operated my business I may have saved over $300/year and avoided the frustration of working with the crazy behemoth that is Quickbooks (however my credit card fees added up to about twice that). If I were starting over again today I would have to carefully reconsider and compare with Quickbooks Online. I would NEVER willfully choose to run their desktop products. Cloud based products with online support and integrated security features is the current way to go.

Pros

Cloud

Cons

Support

Review Source

Scott E.  
Founder  
  
Used the software for: 1-2 years

### "It's free, which makes it great, but it's rather slow and not terribly intuitive"

October 10, 2017

4.0

I don't have crazy complicated accounting needs, so Wave is perfect due to the fact that it's free and works well enough. Diving into other accounting software would only be worth it if you have a lot more transactions and more complicated tax scenarios, but if you don't then save your money and use Wave.

Pros

My favorite thing about Wave is that it's free, plain and simple. For any organization that doesn't have complicated books, Wave is a great option that gives you all of the basics. Hooking up accounts is easy, even exporting your financials for an account is relatively easy. I also love their new invoicing platform. It makes nice looking invoices, and so we exclusively make our invoices through them now. We don't have high volume, but I'm happy I don't have to use an external additional piece of software to do invoices.

Cons

The UI is clunky, often slow, and labeling transactions is a chore. On Mint.com labeling and adjusting all your various transactions is really quite straight forward, but on Wave I gave up on it quite awhile ago. To be honest, the biggest issue can be boiled down to not having one option: "Always categorize this option as xyz" What makes Mint.com WAY less tedious is that if I see "Google Apps Svc" on my transactions, I can change that to Software Expenses and hit a button that says "Always Categorize transactions from them as Software Expenses" - boom, never have to do it again. With Wave, every single time it miscategorizes the same thing, you have to go in and change it to the right thing again. This makes it such a pain, so I have to set aside time every few months to go in and change the categories.

Review Source

MSA

Md. Sakiul A.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Wave Accounting: Very user friendly accounting solution for the small businesses."

November 15, 2023

5.0

Pros

1) Easy to use 2) Free of cost for the accounting services 3) Highly recommended for the small business.

Cons

Not possible to download the bank/credit card transactions those are processed through bank.

Review Source

Kevin F.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Fresh and easy to use"

February 25, 2021

5.0

Wave has been great for us, we've slowly been moving away from traditional software like Quickbooks because this does the basics so well at a much lower cost.

Pros

Wave has done a great job improving upon the interfaces were constantly faced with in the other popular accounting packages on the desktop. It takes advantage of web technologies well to provide a responsive fluid interface for all the everyday accounting you need to do.

Cons

It's lacking in a number of features, but all in all it has the basics covered off really well. I can't really thing of anything these days I'm missing.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Price and feature balance.

Review Source

VR

Verified Reviewer  
Executive Director  
  
Used the software for: 2+ years

### "Provides basic accounting with the best price (none!) and functions 95% of the time."

November 11, 2017

4.0

It's no cost and it helps me keep track of where my money is going, and provides reports for taxes at the end of the year.

Pros

The cost The relative ease of use Easy to understand reports Helpful for end of year taxes and business financial review It's great that it imports directly from my bank account so I don't miss accounting

Cons

Customer support is only via Email with the free version. While it imports most of the time, about once a month I have to wait a week before it integrates my bank transactions. Every now and then it duplicates entries and I have to watch for that. It also offers no directions on what accounting terms mean. I am a small business owner with no accounting experience - a little help in that department would be nice.

Review Source

Shelle P.  
Principal  
  
Used the software for: 2+ years

### "Very Powerful for the price!"

December 8, 2016

4.0

Wave is a very powerful accounting program that syncs with your banking, giving you separate setups for your business and personal accounting with an ability to transfer transactions between. We all know we need to keep business and personal separate, but it happens at times - we throw in one business item in a cartful of personal ones! Create estimates and turn them into invoices, allow online paying from your invoices - it is seriously a very powerful application. The one bad thing is that it can run a little slow, but they have made improvements several times since I started (2 years ago) and are always working on improvements (new UI launching soon and they just gave a preview with a survey for feedback).

Pros

\- Free version lets you do everything except maybe payroll - Sync with your banking - Great estimates, invoicing and online payments - Great reporting - Ability to transfer transactions between personal and business accounting

Cons

\- It doesn't "remember" your account categories for sync'd transactions - A little slow - If you don't understand basic accounting, you might need to sign up for a paid version to get the level of support you may need (according to some of my clients I've recommended it to)

Review Source

RR

Renee R.  
Co Owner  
Restaurants  
Used the software for: 6-12 months

### "Recommend ed by accountants. Great for small businesses "

December 6, 2023

4.0

Pros

Free and so much less complicated than other expensive programs

Cons

Haven’t had anything yet. Great experience and easy. I’m not an accountant so I love it

Reason for choosing Wave

It was recommended by accountants at a small business conference

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Costs and it was too complicated. I made an error that could not be undone and doubled all records. Their recommendation was to start fresh of over a years worth of data and re enter everything. It was just way over what we needed

Review Source

BS

Belinda S.  
Creative Director  
  
Used the software for: 2+ years

### "Simple Online Invoicing - Accounting Tool"

October 9, 2018

4.0

As a small freelance shop, we needed an invoicing program with accounting capabilities that was simple to learn and use as well as being flexible enough for multiple devices. We tried several other programs but they were either too expensive or too complicated, with many functions we didn’t need, or were too hard to learn. It took very little time for us to learn and set up Wave Accounting for our office and start using the invoicing feature. We're quite pleased with the program.

Pros

We found Wave to be easy to learn and set up and it allowed us to connect to both bank and credit card accounts. Invoicing is easy and flexible allowing us to download a pdf and attach to an email for a client or to send directly from Wave. Our clients can print the invoice and mail us a check or pay online with a credit or debit card through Wave. Wave’s fees are competitive for processing the funds. The funds are directly deposited into our connected bank account, usually within two business days. The invoicing features were our biggest need and the program allows us to send the invoice, send reminders, mark paid and send receipts. Setting up the chart of accounts was probably the most challenging, but there is a default chart which can be edited or added to and we easily found tutorials online. Their customer service was quite responsive to our questions. The reports function gave us what we needed for monthly, quarterly and year-end reporting. All in all, Wave was a great solution for our invoicing and accounting needs.

Cons

We needed some specific tax calculations but found there was no way to add a specific formula into the tax account. This requires manual entries for us. Because the program is a streamlined accounting version, which is what we really like, it does have some limitations.

Review Source

DK

Donna K.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Wonderful until it turned into a disaster"

December 29, 2022

3.0

Wonderful until it wasn’t. A nice, usable accounting program with some limitations. But a disastrous payment experience for me.

Pros

The invoicing is easy to use. Clients can pay their bill online and I do not need to handle their credit card, input info, etc.

Cons

Wave Banking is a disaster. It transferred my money to a bank account that I cannot access. There is no text support to speak of. No one is on duty on the weekend. It’s been 6 days and there is no solution in sight. My power was cut off because all my money was glommed by Wave. There is no way to talk to anyone. There’s chat and the agent was very nice but it’s only available for a few hours on weekdays. Emails take hours, if not days, to get a response.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Wave

Price, easy to use

Review Source

CD

Collin D.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "New Small Business "

September 14, 2023

3.0

It was great for the beginning of our business. As we got a little bigger it was time for us to switch to a paid product.

Pros

Wave was free, and we were able to track our expenses, get reporting, and track how our business was doing for at least our first year.

Cons

Unable to do some of the reporting features that we would want. We switched to Quickbooks Online because we believed it was a more powerful tool.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

SB

Skyler B.  
Freelance Writer  
Writing and Editing  
Used the software for: 2+ years

### "Wave Accounting is great for small business owners"

June 7, 2022

5.0

I had an excellent experience using Wave Accounting, I used it for many years and sent over 150 client invoices - I never had a single problem. If you are in the US or Canada I would highly recommend it. Unfortunately, it is no longer available in other countries, which is the only reason I switched, as I am an Australian freelancer.

Pros

I loved how easy it was to create custom professional-looking invoices for free. I could fully brand them, save templates, and create new invoices in seconds. It also allowed me to start offering credit card payments to my customers which meant that clients usually paid within 24 hours instead of over a week when I only offered bank transfers. Wave Accounting has flawless integration with Stripe and payments always arrive fast to my bank account. Best of all, Wave is completely free. Instead of a subscription, there is a pay-per-use that charges slightly higher processing fees than other invoicing software. The amount is much cheaper than a monthly or yearly subscription, which makes it perfect for new freelancers who don't have much of a budget while starting out.

Cons

It is now only available for US and Canadian clients - so I had to, unfortunately, switch to another invoicing software - FreshBooks.

Review Source

KO

Kathleen O.  
Owner  
Online Media  
Used the software for: 6-12 months

### "Great free application with limitations"

February 4, 2023

4.0

I had a very good experience, and would have continued to use the software if it did not have the limitations that I described.

Pros

I loved the cost - Free! I was using the free version to invoice my clients. It was easy to use and very professional looking on the client-end.

Cons

It lacked certain functionality that I needed for my business. I could not handle overpayments from my clients as a credit on their account to use for future invoices. When a new invoice was sent out, there was no way for the client to see if they had a previous invoice or balance outstanding.

Switched from

[Billings Pro](https://www.capterra.com/p/212836/Billings-Pro/)

Billings Pro was a great time tracking tool, but it lacked functionality for collecting payments online, which more and more of my clients have requested, so I wanted an all-in-one tool.

Review Source

PL

Patrick L.  
Co Owner  
Food & Beverages  
Used the software for: 2+ years

### "A great app for invoicing!"

October 26, 2021

4.0

Pros

How easy it is to create and send an invoice. It automatically uploads the customer's info and sends it directly through their email for payment.

Cons

The costs can be a bit much as they add up. To personalize an invoice to your liking, you need to upgrade your plan. They also take a portion of sales for processing.

Review Source

Dave K.  
Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Tool for small business accounting - option for QuickBooks"

September 16, 2022

5.0

Been using the product for over 7 years

Pros

Invoicing is easy to use, easy to build custom template for products and services

Cons

Ad Hoc Reporting is weak - not easy to build reports by customer

Reason for choosing Wave

Ease of use and cost

Review Source

DG

David G.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Wave Accounting provide high functionality at a low cost."

November 4, 2021

5.0

Excellent product

Pros

I love all of the features at the low cost. I really like how they continue to add great functions.

Cons

I really have no complaints. Most the time when something goes wrong its me not them.

Reason for choosing Wave

Free to use and it had the features I needed most

Switched from

[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)

Needed more than just invoicing

Review Source

Salma J.  
Accountant  
Financial Services  
Used the software for: 2+ years

### "Completely outstanding and marvelous accounting tool."

April 6, 2022

5.0

It's allows me to organize my books of accounts neatly. Payrolls processing.

Pros

It's simple to manage income and expenses using Wave Accounting. Enables ease to create and send professional invoices. This tool accepts credit cards and bank payments method.

Cons

It's tool is simple to use and understand hence I lack anything to complain.

Review Source

MS

Melanie S.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Makes my life easier"

January 13, 2023

5.0

Overall a fantastic experience and the software makes my business life easier.

Pros

I love Wave. It makes custom invoices very easy. They are easy to send, easy to create and it is easy to get paid online. Accounting reports are easy to create and easy to understand.

Cons

I used to have bank accounts and credit card accounts linked so they would automatically sync. Due to constantly changing security settings, I now have to manually export and then import the data. It all still works, but not as seamlessly as it used to.

Review Source

SB

Spencer B.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Changes"

January 28, 2021

2.0

I really liked Wave Accounting software when I first started using it in my business 6 years ago. As time went on and changes were made, the software became very complicated to manage and less use-friendly. I pay to have Wave process my business payroll and for years they did a great job, but in 2020 they made some serious mistakes that I caught (they didn't). The mistakes were fixed for the most part, but now my profit and loss report for 2020 is all jacked up and practically useless. It would take a paid bookkeeper or an accountant to go through it month by month to straighten out and Wave has been nonresponsive to my requests for help. I have moved ALL of my accounting over to another platform and I will eventually close my accounts with Wave.

Pros

In the beginning, Wave was easy to set up and use, but along the way and after time, changes to the software made it more complicated and less user friendly.

Cons

Wave Payroll support is lacking. They offer very little assistance and will eventually just stop talking to you, hoping you will just go away.

Review Source

JA

Julio A.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple invoicing and billing"

September 22, 2022

5.0

The experience is pretty much all good

Pros

I didn't have to devote much time or effort to master the app

Cons

I am rankled a bit on what they charge for Credit Card payments and the 3-4 day wait time on top of that.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Wave

the alternative just seemed daunting to learn

Review Source

AR

Angie R.  
CEO  
Retail  
Used the software for: 1-2 years

### "Excellent alternative to QuickBooks"

July 24, 2020

5.0

I've had a very positive experience with Wave. As mentioned, I have used their paid and their free offerings and feel both are an excellent value. I think Wave offers a great way to save on a monthly subscription fee. Their customer service has been very helpful when I've had questions.

Pros

I use Wave for bookkeeping for our retail business as well as for consulting projects. It's easy to set up and is intuitive to use. Transactions are automatically imported and can be easily categorized. I also use Wave for our payroll (which is a paid service) - this was also easy to set up and Wave can manage sending in your employer taxes. Since I do not have a background in accounting, I also paid for a one-time session with a Wave accountant - this session was extremely helpful in ensuring I had my books set up correctly as we walked through my books in real-time and were able to identify necessary changes. I have never used another bookkeeping software, but I find that Wave meets all of our daily needs.

Cons

Because I use Wave for two different arms of my business, I do wish you could automatically move them between the businesses. Instead, you have to manually enter charges. For example, if I have a charge auto-import from my business card I have to create a few transactions to get them assigned to the correct business because I want P&L tracked separately.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Wave

Wave is free and I feel it offers all the features a small business needs.

Review Source

Sunil M.  
VP of Finance  
  
Used the software for: 6-12 months

### "Helpful for small businesses operating on simple structures."

January 12, 2018

5.0

Pros

\- Ease of use (Menu and navigation is intuitive and well laid-out) - Simple setup (this was incredibly straightforward to set up and connect the different financial accounts needed.) - Direct point of contact for support (From the first day I could reach out to support with any questions) - Electronic receipt upload/storage (This makes keeping receipts way easier to both track and expense correctly) - Pre-generated reports make it easy to get started right out of the gate (this was VERY helpful as a startup business) - Bank and Credit Card automatic import (This is a manual process in other software that I checked out, and the fact that this is included AND incredibly easy to set up is an huge win!)

Cons

\- Central mobile app management is missing. (This would really push it all the way to 11 for me. Being able to keep tabs on the financial tracking from my phone or tablet would be way better than having to dig my laptop out of my bag to show a quick report or account balance.)

Review Source

ZM

Zina M.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Product...Wouldn't Recommend It"

February 15, 2024

5.0

I loved the product, but accepted a payment from a client they deemed, suspicious or fraudulent. As a result of that, they severely limited the features I could use on their product, which left me stranded and search of a new provider because I could no longer invoice or accept payments, which crippled my ability to do business. I could not transfer information from one system to the other and had to manually re-enter everything. They would not provide a reason for their flag, which left me with a very disgruntled client that I lost as a result of them not processing the payment and accusing the client of fraud. It was a very stressful experience, and I was very disappointed with the outcome.

Pros

The ease of use, they make billing and tracking payments seamless and easy.

Cons

Communication is poor when a problem arise. They can not offer detail explanations if they make a decision to reject or process a client payment.

Review Source

Jordanna B.  
Director  
Online Media  
Used the software for: Less than 6 months

### "Can't complain when it's free!"

July 20, 2021

3.0

Overall, for a free software it is jam packed with useful features. It helps me reconcile my accounts, keep track of income and expenses, upload my receipts, invoice clients and accept credit card payments. And I pay nothing! Can't beat it.

Pros

Wave is very easy to use and has a friendly dashboard which makes it easy and pleasant to navigate. It's turned my monthly accounting from a nightmare into a dream! I can invoice clients, set up recurring invoices (which is AMAZING), accept credit card payments and bank payments, track income and expenses, upload receipts and attach them to the expense so I never lose a receipt, and even give a special login to my accountant so they can download reports and do my year end accounting without me having to download and send them everything.

Cons

It's supposed to connect to your bank accounts to auto import transactions but this feature is having some serious bugs. It worked initially and it was great but now it hasn't worked for about 4-5 months and it doesn't look like they're fixing it anytime soon. So the alternative is to manually add transactions or to upload a spreadsheet.

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Sage is SO EXPENSIVE. It's insane. Plus, I didn't like their dashboard. It was almost like there were too many options I didn't need or didn't know if I needed because it would take forever to click through each one or look at all the reports. Customizing invoices was even hard! So when I discovered Wave which was not only simpler but FREE, how could I not switch?

Review Source

NC

Natali C.  
CEO  
Education Management  
Used the software for: 1-2 years

### "Wave is a WONDERFUL!"

April 13, 2022

5.0

Pros

Wave is easy to setup, navigate, use and the features are incredibly robust! A a non-profit founder, I was looking for a cost-effective solution that would allow me to create a general ledger, track and categorize spending, create estimates and invoices, track AP/AR, and easily build financial reports. Wave does ALL of this, and it's FREE. I can't believe how good it is!

Cons

I literally haven't a single dislike about this software. Truly.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Wave

Quickbooks was too complicated to setup, and we would have to pay for a much higher service tier to have general ledger features. That tier included many features we'd never use. It was not cost effective, and not non-accountant friendly.

Review Source

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