# Page 2 | Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wave the right Billing and Invoicing solution for you? Explore 1720 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178021/Wave-Apps/reviews --- Wave 4.4 (1720) [View alternatives](https://www.capterra.com/p/178021/Wave-Apps/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Wave ## Showing most helpful reviews Showing 26-50 of 1720 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amber M. Owner Design Used the software for: 1-2 years ### "It's Been Great for My Business!" March 24, 2026 4.0 It's been a great software to get me started in my business and it's easy for my clients to navigate invoices and payments. That is a win! I am able to track my spending with categories, as well, and that makes it easier to do my taxes at the end of each year. Pros I use Wave for my accounting and invoicing software. It's super affordable and easy to implement, which was a great starting point when I launched my business! The customer support has always been helpful when I've needed it. The option to create recurring invoices has been amazing, as well as the reports I can pull at the end of each year. Super helpful! Cons The auto-import for my bank transactions has not been working for a while, and although Wave Customer Support did what they could, I wish this could be more easily resolved. It's been a bit tedious having to manually import them. I also think that if I'm paying for a Pro subscription, I should have fewer fees being taken out. (I canceled the Pro subscription before the year was up.) Furthermore, the receipt uploading is great except that it creates a new transaction. It'd be nice if it could match the receipt with the transaction, since I will later import all transactions from the bank into Wave and that will cause duplicates. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Wave Cheaper and easier to use as I was starting my business. Review Source JC Josh C. Co-Owner Design Used the software for: 2+ years ### "Best accounting software features for free!" April 13, 2026 5.0 Wave is awesome. It is easy to use, looks up to date, it has great pricing and also has a phone app that makes things easy like applying payments and checking invoices when out and about. Pros Most everything is free so it is a great value. The price of payment processing is comparable to other services. The invoices and auto invoices work quite well and look nice and it is easy for my customers to pay. Cons The most annoying thing is the invoice names especially for auto invoices. I use what was done for invoice names and numbers rather than just a number. So it now makes the next invoice number as whatever the last invoice name was and just add one to it so they don't make sense so I have to manually make a name. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Wave Price was one of the main things and heard some not so great things about quickbooks the online version. Review Source KS Kathryn S. Coach and Consultant Professional Training & Coaching Used the software for: 2+ years ### "Wave has been the perfect fit for me" February 25, 2026 5.0 Overall, if I had to set things up all over again, I would still pick Wave. It's been an excellent fit for my business. Pros I first started using Wave after trying to learn Quickbooks and finding it frustrating and way too complicated for my small, service-bases business. Wave was free at the time, and it was far more intuitive. I had a couple of questions that were easily answered by searching through Wave's online resources. I'm not a professional bookkeeper, and I felt way more confident using Wave than I did using Quickbooks. I've kept using it for years even after there was a cost to do so because it was definitely worth it. It continues to be easy to use, and now that I have a part time bookkeeper who helps me out, it lets us collaborate very well. Cons Wave's integration with my bank has not always worked effectively, and that has caused some problems. I'm not clear on whether it's my bank or Wave that's the issue, but a couple of times, the integration stopped working then started working again, and this resulted in some duplicate entries that had to be cleared out. It was simple enough to fix but irritating. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Wave Wave was far easier to use than Quickbooks. Switched from [Kashoo](https://www.capterra.com/p/113351/Kashoo-Online-Accounting/) Kashoo raised their prices a ridiculous amount. Review Source CB Craig B. Owner Accounting Used the software for: 2+ years ### "Now Charging for Previously Free Features" May 7, 2026 2.0 Uptime and use are great - I have a few low volume clients and non-profits that cannot afford the other packages - now they are charging for services that were included in the free package - not cool! Pros Accounting software is free - great for small (micro) businesses just starting out or that only have low volume of transactions. Intuitive from an accountant's perspective Cons Accounting is free - but now they are removing features from the "Free Accounting" package and charging for them - auto import of bank transactions. Then, limiting the number of users - NOT COOL! Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Wave The lure of FREE accounting that allowed for importing bank transactions. However, not any more - importing bank transactions now costs a monthly fee. Review Source WEU William E U. Owner Financial Services Used the software for: 2+ years ### "Wave Accounting App." January 28, 2026 5.0 I've been using WaveApps for several years now and have been very satisfied with the ease and accuracy of the site. I would recommend it to any small business as an excellent and cost-effective accounting site. It has many features that I don't take advantage of, but likely would if I had a larger business. I gave it 5 stars and would definitely recommend it. Pros I use the free Wave App. I bookkeep for two small businesses and the fact that is free is my favorite feature. I have generally had no issues with the program and when I did have one (the only one), the company support was able to resolve the issue for me in only one call and I've never had an issue again. Cons One feature that I would appreciate would be to have an auto-fill feature. For example, I have many entries that are identical except for the date and amount. It would be helpful if it could auto-fill a name or entry after it recognizes the first few letters. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) To save money, Waveapps was free, Intuit priced themselves out. It was a good service, but our needs were minimal and WaveApps met our needs ...and free Review Source AG Alessandro G. Owner, Operator Health, Wellness and Fitness Used the software for: 2+ years ### "It used to be great, then they F'ed up big time." July 24, 2025 1.0 Pros It used to work well. I used to love Wave! Great for bookkeeping, invoicing, credit card payments, and payroll (before the change). Been a paying customer for more than 10 years... Cons Payroll is now a nightmare. Employees have not gotten paid in 6 weeks. I have to keep advancing money out of pockets... Taxes were withdrawn from my account but not paid. None is answering the customer service email... I don't know what to do. Review Source CL Christy L. co-founder Marketing and Advertising Used the software for: 6-12 months ### "Run the Other Way" July 3, 2025 1.0 Pros I liked the user interface, the dashboard, that they show if an invoice has been viewed, but the negative is horrible. Cons What started out as a promising service quickly turned into a nightmare that I’ll be cleaning up for at least two more months. Wave messed up my June 1–15 payroll, failing to issue direct deposits to my employees — but they did pull the taxes. I had no idea what happened for over a week. My support tickets were canceled without explanation, and no one responded. When I tried to stick with them just long enough to close out Q2 correctly, I couldn’t even select the correct payroll dates for nearly a week. By the time the system finally worked again, they charged me for July — and said I couldn’t cancel because the charge had already gone through, even though support had been nonexistent the entire week before. I was then told that if I wanted my tax reports filed, I had no choice but to keep paying through July. They even warned that if any taxes were collected that weren’t due until after July 31, I’d have to continue into another month to avoid being left with partial filings and no remittance. To make matters worse, you cannot start a new payroll service until they release your business from their system — effectively locking you in. And don’t expect clean exports when you leave: the reports they generate are borderline useless and don’t export in a format that any normal payroll provider can easily work with. Wave Payroll was a complete disaster. Avoid it at all costs. Review Source JL Joseph L. Principal Public Relations and Communications Used the software for: 2+ years ### "An excellent resource for you and your accountant " April 28, 2026 5.0 Excellent in every way as I have used it for now 3 tax years without complaint from either myself or my accountant who works with what I send over in Wave. Pros Easy to input information and create my own financial Reports, and my accountant has no issues with importing my entries over for his own purposes to prepare my company’s yearly Return Cons Candidly, there is nothing to complain about. Regardless of your level of sophistication, you will find a benefit in using it. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Cost comparison verses competitors made this the best choice Review Source NB Nick B. President Management Consulting Used the software for: 1-2 years ### "Wave quietly removed transaction export from free accounts. Dealbreaker" February 1, 2026 2.0 Excellent for almost two years until doing my taxes this year and lost the ability to export transactions without upgrading my plan. I suggested them to many people, but now have to share the bad news with everyone on the free plan. Pros Ease to use software with reasonable functionality at the free tier for a single person LLC. Great value which helped manage based transactions. Cons Wave removed transaction level CSV export from free accounts and did not disclose the change. The UI still implies export should exist, but it’s now paywalled without warning. This breaks a core bookkeeping workflow: providing detailed expense records to a CPA for tax filing. The only export remaining is a summarized P&L, which is not a substitute for transaction detail in many cases. This feels like a dark pattern upsell rather than a product improvement. I wouldn’t recommend Wave anymore unless you’re prepared to pay just to retrieve your own data. Review Source KW Kristyne W. Travel Advisor Hospitality Used the software for: 1-2 years ### "Meets most of my needs!" February 24, 2026 4.0 Pros Wave automatically imports my transactions from my financial accounts (bank accounts, credit card, etc.) to streamline my financial reporting. I love that I can see how much income, expenses, and profit I made in each period and compare it prior periods. My monthly subscription is $19, which feels like a great value. Cons I tried to set up a way to send invoices and receive payments through Wave, but even after I was approved, they removed my access due to a blanket assumption around travel agencies. I now need to use an alternative solution for invoicing and collecting payments. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Wave I chose Wave primarily for the easy integration with my financial accounts and lower cost compared to other services Review Source VR Verified Reviewer Accounting clerk Furniture Used the software for: 1-2 years ### "Wave - where accounting flows as smooth as waves." July 30, 2025 4.0 My overall experience with wave is very good as it is very user friendly and very easy to learn it's functions. The design and graphics are very attractive which provides polished outputs be it invoicing or reporting. Pros The best part about wave is that it is very budget friendly and the user interface is very easy to use and navigate. Cons Customer support is terrible especially if you're a free user which does not serve the purpose of a complete software package. Inventory management is poor which makes reporting difficult. Review Source NK Naveed K. Managing Principal Management Consulting Used the software for: Less than 6 months ### "Lot of Promise, Failure to Execute" October 21, 2025 2.0 Wave was ridiculously cumbersome. Payroll was a problem. Accounting was a problem. Expense tracking was unnecessarily complex. I do like the invoice generation, but that is it. I wouldn't suggest this product. Pros The automatic invoice generation and tracking was good. The cash flow graphics could be helpful if all of your finances are tied to the same system. Cons The payroll feature itself was really confusing. I left Wave because of the payroll feature, and I maintain it simply for invoice generation. I didn't find their expense coding process to be very user friendly. The difficulty began very early when the direct deposit process was entirely too cumbersome and took an extremely amount of time. The Wave bookkeeping method was not intuitive - listing out every possible account you can possibly add as well as CASH ON HAND - an account that is a default and has no real application. Nobody is paying me cash for five figure services in 2025. Furthermore, the whole system was duplicative. A payment is registering as paid because it's tied to my checking account, but then is pinging me saying this invoice is not paid, so I mark it as paid, and then WAVE tells me I've been paid twice. Duplicative and unhelpful. It didn't take more than six weeks for me to leave this product screaming. Review Source EE Eric E. IT Consultant Higher Education Used the software for: 2+ years ### "Great for billing and invoice generation" November 27, 2025 5.0 I use the product primarily for one purpose: Invoice generation and billing tracking. At one point I experimented with the payroll, but found it didn't provide me enough education about what my responsibilities were as an employer, so found a different solution for that. But as a tool for creating invoices, creating customers, sending bills, and tracking the received payments, I think it's tremendous. It's intuitive, simple, and reliable. I use only the starter version, and it's sufficient for my needs - I'm sure others with more complex needs would push the system in ways I don't, but it's great for me. It's also got some great year-end reporting, which helps me compare my billings against the 1099 files I receive from my clients. Pros For a small business needing invoice generation and payment tracking, Wave works really well. The ease of creating invoices is great, and having a clear history to refer to is very helpful Cons Like most multi-feature accounting solutions, it can be a bit much to navigate through all of the areas, when you are only interested in one aspect of the site. It's also not always clear what you can and can't do within the free version of the tool, but that's not a deal-breaker. Review Source KM Kortnee M. Chief Executive Officer Executive Office Used the software for: 2+ years ### "It’s like Quickbooks but free " July 21, 2025 5.0 My overall experience with Wave has been pretty awesome. I’ve been able to reconcile accounts, categorize transactions, and more — for free. Pros I love that this software provides a comprehensive suite of accounting tools at little to no cost. It also allows you to manage personal and business accounts. Cons I most disliked the limited functionality when it comes to uploading bank statements. Some banks don't provide the formatting that Wave requires which is limiting for accounts with many transactions. Review Source VR Verified Reviewer Engineer Accounting Used the software for: 1-2 years ### "Great accounting tool" January 9, 2026 4.0 It is a simple, reliable way to track my income. It makes professional invoicing and bookkeeping stress-free. Pros The accounting features are totally free and very easy to use. It is perfect for small business owners. Cons Payment processing fees are a bit high, and customer support is limited if you don't pay for a plan. Review Source KD Kelly D. Owner-Virtual Assistant Real Estate Used the software for: 1-2 years ### "Perfect for My Small Business" June 17, 2025 5.0 I discovered Wave when my prior billing software more than doubled in price. Because I bill monthly, I don't send out mass quantities of invoices, and Wave offers everything that I need to keep the invoices going out and the payments coming in. Payouts are a breeze as well. Pros Wave is very easy to use, offers many features, and depending on your needs, is either free or very reasonably priced. Cons There is only one thing that I would change, and that has to do with the descriptions when adding to an invoice. It's a minor thing compared to the overall product. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing Wave Wave offered everything that I needed, and was easy to set up, easy to use. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks more than doubled the price, and I didn't use it nearly enough to justify the new price, nor the steep jump. Review Source CP C P. President Construction Used the software for: 2+ years ### "Wave hello" March 31, 2026 4.0 If you don’t need customer support, wave is a great option for small business book keeping and payment services. Pros Easy to use. Good value for the cost. The invoicing and payment acceptance is good. Running payroll was easy. Cons Poor customer service. Takes days to get a response. Payroll tax service was disappointing. Ended up moving to another service because of poor support. Review Source MU Mariano U. Managing Partner Investment Management Used the software for: 1-2 years ### "Scale into new heights of success with Wave." March 9, 2025 5.0 My experience was phenomenal and I just can't get enough of it. Pros Wave is now making waves in the market right now. Very effective and easy to use and in reach of incredible features. Enjoy a user-friendly interface and comprehensive bookkeeping capabilities. Track expenses, reconcile books and generate financial reports easily with wave. A reluctant tool you ought to try. Cons For me Wave has been really good and fruitful,no cons. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) I had heard a lot about Wave and I decided to give it a try. It has never dissapointed us. Review Source Nathan H. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Good price point for small organizations. " April 2, 2026 5.0 It was positive with small entry fee. It’s easy to use for the non accounting person. All the functions are there that a small organization needs. Pros Wave is a very cheap way for solo entrepreneurs. It is packed with all the functionality small businesses needs. Cons It is cost effective and easy to use for small businesses and non profit organizations. It gives all the functionality you need. Review Source JM Jenna M. Operations Design Used the software for: 6-12 months ### "Good! Would reccomend. " March 16, 2026 5.0 I like this for simple and strightforward invoicing. I htink its great for small businesses and people starting out. Pros Easy to use and pretty conperhensive for invoicing and tracking. Easy to use for beginers. I would recommend. Cons Never hurts to have more features. Custom fees ect and more tracking would be great. Also an end date to invoicce reminders. Review Source KN Kyle N. Dentist Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Stay Away From Wave" June 24, 2025 1.0 Starting 2025 with the new update/layout. Many issues arose but none was addressed. My local tax liability wasn't paid, one of my employees didn't get paid (Wave just cancelled her direct deposit without any indications why). I brought the issues up, no responses or resolutions provided and it's been going on for two weeks. It's so frustrating to deal with this issue and haven't received any responses from live assistance. Pros Prior to 2025, It was very simple to deal with. It provided me with all the functionality that I needed for my small business. Cons Prior to 2025, I didn't run into any issues with Wave. However since 2025, PDF version of reports were disabled, employees' pay dropped without any indication why, tax liability didn't pay. Review Source BT Brianna T. Lead Editor Education Management Used the software for: 2+ years ### "The worst company I have ever given my money to " October 1, 2025 1.0 Horrible. Just go elsewhere. You won't receive any support, even when it's Wave who has caused your issues. Pros Nothing, Wave has caused me nothing but headache. I have truly never been so disgusted with a company. Cons Horrible customer service, makes glaring mistakes (that cost you money) and then refuses to fix them or reimburse you. Wave filed my quarterly state taxes incorrectly, leaving me with penalties and interest that they refuse to reimburse me for. Highly unethical company that does not care about their customers at all. Review Source RP Ryan P. Graphic Designer Design Used the software for: Less than 6 months ### "Easy to use and helpful in accounting" March 8, 2026 5.0 Overall, I found it very helpful. Wave has a clean, beginner-friendly interface. Even if you don’t have an accounting background, it’s relatively easy to connect bank accounts, categorize expenses, and generate reports. Pros One of the biggest advantages of Wave is that the core accounting features are free. For freelancers, photographers, and small service businesses, it allows you to track income, expenses, and basic financial reports without paying for a subscription. Cons Wave lacks some features found in more robust platforms like inventory management, detailed project costing, or advanced automation workflows. Review Source JD Jenna D. Co-founder Marketing and Advertising Used the software for: Less than 6 months ### "Wave is a good option for those with a small budget" July 10, 2025 4.0 I used it for the marketing agency I owned. We used it to categorize transactions, send invoices, and receive payments. It was fairly easy to use once I figured out where to find my transactions feed. The categories were easy to change. Pros The price point (free if you don't want bank feed) was good for my small business at the time. I like that it's fairly intuitive to use. Cons That it didn't have a bank feed option available for free and that it isn't as robust of a software as some other accounting platforms. Review Source BC Brigitte C. Co-Owner Consumer Goods Used the software for: 2+ years ### "Raving About Wave" December 10, 2024 5.0 I have been using Wave for our small business bookkeeping for the past five or six years and love the ability to connect my bank accounts and credit cards and run weekly, monthly, and yearly reports. Pros For our small business, it is nice to have an affordable accounting option. Cons I wish they had not done away with the free scan receipts feature. I still pay for it, though. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Wave Wave was less expensive and easier to learn and teach to our employees. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QuickBooks was much more expensive and had may more features than I needed for a small business. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.