# Page 22 | Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Wave the right Billing and Invoicing solution for you? Explore 1720 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178021/Wave-Apps/reviews

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Wave

4.4 (1720)

[View alternatives](https://www.capterra.com/p/178021/Wave-Apps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Wave

## Showing most helpful reviews

Showing 526-550 of 1720 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shaun D S.  
Business Owner  
  
Used the software for: 6-12 months

### "If was any simpler it'd be illegal"

July 18, 2018

5.0

Super simple. We were actually able to get everything set-up in 4 hours, not missing a beat, employees were paid on time and reporting cash in - cash out doesn't require a degree from MIT.

Pros

I can't even begin to say how SIMPLE it is! I was looking for something that my Daughter and Wife could use to do AR/AP as well as payroll. It took me literally 4 hours to get 237 employees added with their payroll information. Didn't miss a payday :-)

Cons

The invoicing was/is clunky. You only have 3 designs to choose from. I haven't found a way to import designs from another invoicing software that I was using. I'd kind of like to just have one......but it's not too important right now.

Review Source

DO

David O.  
software developer  
Computer Software  
Used the software for: 2+ years

### "send clients invoices through wave accounting software "

April 27, 2023

5.0

using the application has helped in reducing costs for making payment reminder calls since now its just matter of sending emails to clients

Pros

with wave accounting client invoicing has been made so easy with good user interface. with application able to send unlimited customized invoices to my clients but also managing expenses with one application

Cons

nothing much to dislike about wave accounting, the only challenge i face is that some times it get slow when using it on android phones hence delaying some work to e done

Review Source

KH

Kimberly H.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Using Wave Accounting"

May 25, 2021

5.0

I like it do to the cost. While not perfect, it easy on my budget which matters.

Pros

It pulls in all my bank account and I like tagging the cost so I only have to do that once. Some software out there can't remember my categories or tags. The account Transactions has great sorting and filters. I can see the price has changed on anything each month. I love that I can do invoices and the client can do a bank transfer.

Cons

I don't like they no longer connect to PayPal. I have some clients who will only pay via PayPal because they know the name. The account transactions need a better export to excel.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Wave

It easy to get online and easy to set up. I have a hard time trusting Quickbooks due to a bad experience with them.

Review Source

EA

Eir A.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Wave Accounting is small business friendly"

September 8, 2022

5.0

Overall, it has kept my small business on track with our accounts and made tax time a breeze.

Pros

Ease of set up and use. P & L statements made tax time a breeze. Pricing.

Cons

Scanning receipts is a huge pain and does not integrate well.

Review Source

sY

sisley Y.  
owner  
Retail  
Used the software for: 2+ years

### "They like to hold your momny"

December 22, 2021

1.0

Pros

Nothing so far. Everything has been hard to figure out.

Cons

That there is no phone number to call for customer service. And they like to hold on to you transaction for more than 4 months.

Reason for choosing Wave

Cause of this review.

Review Source

GB

Gerrit B.  
Business Developer  
Retail  
Used the software for: 2+ years

### "Best to use"

September 2, 2023

5.0

Pros

It was the best free financial software that could be used on windows as well as on my Android phone

Cons

The fact that it was discontinued in my South Africa and only available in the US anymore

Review Source

Tailone Taylor C.  
Founder  
Internet  
Used the software for: 2+ years

### "Wave Accounting Review"

September 27, 2019

5.0

We are able to send clean and professional invoices to clients and to track payments due. We can also easily setup recurring invoices using Wave

Pros

Wave makes accounting a breeze for a small company like ours that doesn't have a dedicated accounting department yet. It's easy to keep track of our financial heath form the beautifully designed reports.

Cons

I can only write an invoice or receipt in one currency. This can be a challenge if we want to quote different products using different currencies on the same invoice.

Review Source

Chris F.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "OK, if you can live with some very big limitations"

July 21, 2017

4.0

Having used quickbooks previously I thought this was a great way to save some money on a new business adventure. I quickly learned that this is not a place where you want to skimp out on features, and ended up paying more in my time. If you you have more time on your hands and you can put in the time then this software will probably work well for you. If you have multiple businesses and another job, forget it, it isn't worth the hassle.

Pros

Full Disclosure - Used this software 2 years ago. Free and allowed us to sync with our bank accounts. Payroll wasn't included but was a cheap additional.

Cons

Payroll had severe limitations in NYS, Additionally after I moved away from the software I forgot to grab our payroll reports.

Review Source

DL

Daniela L.  
President/Owner  
E-Learning  
Used the software for: 1-2 years

### "Super user friendly!"

December 4, 2022

5.0

I am happy with wave and will continue to use it. I may need to switch though due to the fact they don't integrate with platforms like Tutorbird or Teachworks. As my company grows, I am thinking about going to one of those pkatforms.

Pros

My favorite part is really the mobile app. I am always on the go and being able to access my account anywhere has been wonderful!!!

Cons

In the mobile feature it is hard to access the invoicing history.I wish I could integrate my wave's account with my 10to8 tutoring platform.

Reason for choosing Wave

It seemed easier to use.

Review Source

JR

Jen R.  
CEO  
Cosmetics  
Used the software for: 2+ years

### "Easy to use"

May 1, 2023

5.0

Love that there are features that we haven't used yet that we can still implement to get more value out if it, like payroll.

Pros

I love how easy it is to hook up to my accounts.

Cons

The fetch new data and verifying my accounts each time is a little annoying, but it still worth it.

Reason for choosing Wave

much much cheaper and easier to use.

Switched from

[Numbers](https://www.capterra.com/p/170166/Numbers/)

Less manual data entry and great ways to see data, like the cash flow charts with ease.

Review Source

SR

Sam R.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Perfect for Small Business Bookkeeping"

February 2, 2023

5.0

Very user friendly and compatible with small business needs.

Pros

So easy to set up and use. Connects to bank. Easy to reconcile.

Cons

I do not have any complaints. I have not figured out how to enter an expenditure to match up with bank feed. Other than that, it's awesome.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

My POS added a payroll component eliminating my need for Quickbooks Payroll. QB is more than I need and very expensive.

Review Source

Leslie B.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for billing and Tracking"

November 19, 2019

4.0

Overall, Wave is integral in my business. I use it almost daily to keep track of my income and expenses and to ensure billing is completed.

Pros

It is free to use for tracking income and expenses. It is free to send estimates and invoices. Clients can be billed recurring and can set up auto pay. The cost is the same as paypal, etc.

Cons

I have some connectivity issues with some cards that may or may not be due to their software. There is some rigidity in the accounting that I am working through.

Review Source

JW

Josh W.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Worst customer service of any financial app I use"

February 25, 2023

1.0

After years of being with them, the one time I had to reach out to customer service for something (and it was a big one--payroll), I was lied to and it dramatically affected me and my business. I switched to Quickbooks that day. A few days later, I get a message that says they have suspended my account (but I already left :). LOL

Pros

I loved at how easy it was to just duplicate invoices and charge people's credit cards.

Cons

WORST customer service I've ever dealt with. They literally just lied to me, which in turn made me lie to my employees about getting paid. I never should have believed them, and passed down that information to my employees. Stupid of me for trusting this company.

Review Source

MF

Michael F.  
Owner  
Automotive  
Used the software for: 2+ years

### "Do not ever use their Credit Card processing!"

September 1, 2021

4.0

It used to be good until we got money involved.

Pros

I like the Free part. It is not the most featureful software but has all the necessities. reports are decent and automatic feed from the bank is truly a timesaver!

Cons

Sometimes you have to go into creative accounting when you are trying to sell something from your inventory to take it off your balance sheets. If you have a problem - the support are very limited. You have a chat and that is it. Please do not use their credit card system. I was suspended by the risk team without explanation. They've sent an automatic email that I've responded to tried to follow up multiple times but never got a reply. Chat is useless - they are saying you need to email the Risk team, but risk team is not responding. THERE IS NO PHONE NUMBER TO CALL. So I have $26k stuck in their account without explanation.

Review Source

VR

Verified Reviewer  
President  
  
Used the software for: 2+ years

### "We have now used Wave since 2012 and it has remained free, while adding value throughout the years. "

July 18, 2018

5.0

Free, robust and professional accounting and invoicing software

Pros

Free. Very robust accounting and invoicing software. The invoices are co-branded but are very professional

Cons

We have been waiting for 4 years for them to add contractor W9 integration. It has been promised for years now with no apparent advancement

Review Source

VR

Verified Reviewer  
civil engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Amazing software. "

February 14, 2023

4.0

This software make my job and work very easy, very fast, very accurate.

Pros

All feature are easy, simple, fast, and accurity.

Cons

In my opinion , I am satisfied in this software.

Review Source

Becca G.  
Learning Specialist  
Higher Education  
Used the software for: Less than 6 months

### "Stop Manually Entering Receipts for your Business!"

March 5, 2019

5.0

It's free and saves me SO much time for expense tracking. I've already recommended it to several friends with small businesses.

Pros

I love the receipts feature, where you can take a photo of a receipt (or upload a screenshot of an invoice, such as you have with Amazon orders) and upload. The app reads the receipt for the business name, date, and total. You can then choose a category that the receipt goes in (i.e. Purchase- goods and materials) and a source (i.e. Cash on hand).

Cons

It wasn't immediately obvious to me how to enter income. It would track it automatically if I were using Wave for online invoicing and payments, but I already have an online store with payments through Square, so I had to figure out how to manually enter income from my Square sales if I wanted to get an overall picture of profit and loss. I would LOVE if Wave had a way to import data from Square, Shopify, and other sales apps, which typically have an export (CSV or Excel) feature for reports.

Review Source

Joshua M.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "The Best Free Accounting Software"

July 24, 2019

5.0

Overall, this software was easy to use and is perfect for just about any small business to stay on top of their financial matters, including professional invoicing.

Pros

I have used Wave previously for my current company (prior to switching to Quickbooks due to a direct integration that was in place already with our business software). I also used Wave for an in home care center business my wife was running. Wave is simply the best free accounting software out there. It's clean, professional, and capable enough for most small businesses. In my opinion, it's a no brainer.

Cons

I would love to see some more integrations with other software. This would have kept me onboard had Spectora and Wave been integrated. With all that being said, it's hard to argue with the price and integrations cost money on the development side.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

SW

Shaye W.  
Director  
Wine and Spirits  
Used the software for: Less than 6 months

### "accounting and bookkeeping as easy as it gets"

August 20, 2019

5.0

Overall, I'm quite happy. It was an accounting software that came with my banking when I opened a new business account. It has exceeded my expectations in terms of its capabilities and user friendliness. Anyone can use it without having an accounting degree.

Pros

Bookkeeping is one of my least favorite things about owning a business but this application has helped quite a bit. It makes it super easy to track invoices and collect payments. Invoices are extremely professional looking and easy to edit and update.

Cons

I have a tough time figuring out how to use two different currencies and still maintain consistency. There are also a couple of things that I have yet to explore and for that reason I still use a spreadsheet.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Wave

To be fair I never tried Xero but was told about it. Once I started using Wave I didn't have much of a reason to switch.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

It was provided free or charge by my bank and once I gave it a shot I found it much easier and intuitive than Quickbooks

Review Source

GC

Gillian C.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Excellent product for tiny businesses"

February 7, 2018

5.0

It provides all my invoicing, expense tracking and tax reporting needed for my business.

Pros

I have a business with just me for staffing. I needed accounting software, but didn't want Quickbooks (overkill for my small business). After searching and finding this (free of all things) option, I tried it out and haven't looked elsewhere since. This is probably the only product where I've actually read the Terms and Conditions (they're fun to read). Aside from that, they make the accounting easy, are always upgrading and improving their offerings and provide responsive customer support. It is quite robust and if you have a bigger business, they offer more for your needs (there may be fees involved at that point).

Cons

Slower to receive bank payments. I can accept payments through Wave for a transaction fee. Credit card transactions have a higher fee and show up in my account fairly quick. The bank payment transaction fees are lower, but it does take 5+ days from my client paying to my receiving the funds in my account.

Review Source

Ivor V.  
CRM Practitioner  
Higher Education  
Used the software for: 2+ years

### "Utterly Amazing!"

October 5, 2017

5.0

Simple, managed accounting of all my businesses. Love it

Pros

All the functionality i need as an entrepreneur, all the time. Managing multiple businesses is a dream.

Cons

Credit Note functionality needs to be included. That's my only gripe and it's a small one if we're honest cos there are workarounds.

Review Source

VR

Verified Reviewer  
Founder and Birth Doula  
Hospital & Health Care  
Used the software for: 6-12 months

### "Beautiful product that prioritizes small businesses"

November 29, 2018

5.0

Wave is smart and easy to use for my small business, however I do feel like I'm not using it to its fullest potential because I don't need payroll services and some of the other features that wave offers. I do enjoy the clean and professional impression that I am able to give potential clients by using wave!

Pros

My favorite feature is the invoicing capability. Invoices from wave are clean, professional, and customizable - not just with my logo, but down to the color scheme! I love being able to keep my branding consistent across products. Sending reminders, storing products and clients, and having payments delivered right to my bank account are great perks of wave invoicing!

Cons

I wish it integrated into more other platforms, like website hosts. Being able to use a wave plugin on my website to collect payments directly would be excellent. I would like to be able to streamline the number of software products I use in my business, and wave including that feature would definitely help on that front.

Review Source

VR

Verified Reviewer  
Accountant  
Financial Services  
Used the software for: 6-12 months

### "Easy to use for small business invoicing and accounting"

November 2, 2022

4.0

It makes invoicing and keeping proper record easy for me

Pros

The ease of use to deliver accurate report and affordability.

Cons

You need a little bit of time to understand the interface

Review Source

LD

Lawrence D.  
President  
Environmental Services  
Used the software for: 2+ years

### "Nice on the eyes, poor on performance"

December 18, 2020

3.0

You get what you pay for. Great for when things were super, super simple, but at 11 employees, I'm ready to ditch for something that can really help us when we really need it to just work. Wave doesn't.

Pros

User-facing pages are nice looking, invoices and other docs look professional.

Cons

Customer service is mainly by chatting with a bot. They have no help pages. The bot is generally useless and we have to eventually email for support. They have no phone support at all. Off-boarding a dismissed employee makes it look as if they have not thought through the process. Beneath this all the time is the constant annoyance with how long every operation takes. Their site is noticeable slow compared to many others, and for just about everything.

Review Source

KS

Kultida S.  
freelancer  
Translation and Localization  
Used the software for: 2+ years

### "Paperless invoice creator with links for sharing."

July 16, 2021

5.0

It's the best software for a freelancer like me. It helps me to save a lot of time.

Pros

In the beginning, I was looking for accounting software both offline and online. Until I found the "Wave Accounting". I slowly discovered a lot of functions that I like for example I can share invoice links with my clients. It is a huge time saver for me. I don't have to download it in .pdf form and send documents to my clients via email. Also I get alert to my email when invoices exceed the due date of payment.

Cons

I used to have an option of credit card payment but not now. And the software is not allowed users outside of USA to signup anymore.

Review Source

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