# Page 3 | Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Wave the right Billing and Invoicing solution for you? Explore 1724 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178021/Wave-Apps/reviews

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Wave

4.4 (1724)

[View alternatives](https://www.capterra.com/p/178021/Wave-Apps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Wave

## Showing most helpful reviews

Showing 51-75 of 1724 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BC

Brigitte C.  
Co-Owner  
Consumer Goods  
Used the software for: 2+ years

### "Raving About Wave"

December 10, 2024

5.0

I have been using Wave for our small business bookkeeping for the past five or six years and love the ability to connect my bank accounts and credit cards and run weekly, monthly, and yearly reports.

Pros

For our small business, it is nice to have an affordable accounting option.

Cons

I wish they had not done away with the free scan receipts feature. I still pay for it, though.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Wave

Wave was less expensive and easier to learn and teach to our employees.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QuickBooks was much more expensive and had may more features than I needed for a small business.

Review Source

VH

Vickie H.  
Office Manager  
Consumer Services  
Used the software for: 6-12 months

### "Wave Goodbye to Mapquest!"

May 21, 2025

4.0

Once we put the app on the phone it has been great. I love the colorful system and symbols. Of course we live the Wave voice.

Pros

Love the voice navigation. It is colorful. Very cool. Reliable and easy to use. A big difference from map quest.

Cons

I cannot think of anything that I dislike about Wave. It is a breath of fresh air. I am so glad that a family member introduced me to Wave.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

We were informed by our staff that it was a great product to try.

Review Source

AG

Aaron G.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Abysmal customer support undermines its usability"

February 15, 2025

1.0

I have been using Wave since 2021 for multiple businesses, and I used to be a strong advocate for the software when talking to other small business owners. However towards the end of 2024 the customer support has disappeared - no response on the live chat and no response via email. They also do not have a phone number, so you are left with no options if something goes wrong. For us, we had issues with how Wave was filing our taxes, and now Wave is adding non-removeable journal entries that are corrupting our income statement and balance sheet. Both issues are show stoppers when we are trying to prepare taxes. Again - I am stuck without support, and support has disappeared. I am working to move my businesses off of Wave.

Pros

It has a good suite of features for a good price when those features work.

Cons

Customer support has become nearly non-existent and there is no way to reliably address errors or questions.

Review Source

VS

Victor S.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Fantastic for most uses"

March 5, 2025

5.0

Really good overall. There are just some things they struggled to help me do. I didn't really want to pay for a full subscription for each property.

Pros

The free version used to offer more but it still offers a lot. It integrates with Plaid. It has a native payment processor that reconciles. It has an algorithm to match and merge transactions. I would have stuck around but there was a better value offer elsewhere.

Cons

The sole reason to switch was that they wanted to charge me for a full account for each project/property that I wanted to integrate onboard. I needed better separation for reporting for my properties for real estate reasons and it was just too hard to keep them separate.

Review Source

SJ

Sarah J.  
Office Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Loving Wave!"

October 13, 2025

5.0

My experience with Wave has been excellent! I use it to help make invoices and estimates for a bakery. It is professional, easy to use, and has great value for the money spent.

Pros

I love how user friendly Wave is! I can add clients, make invoices and estimates in a breeze. I also love that you can individual turn on/off payments for each invoice and estimate.

Cons

I wish the search function had capability to search by Purchase Order. Or that there was an ability to customize it based on your needs more.

Review Source

BN

Baylee N.  
Talent Partner  
Telecommunications  
Used the software for: 1-2 years

### "Wave Review"

October 17, 2025

5.0

It was a positive experience with Wave from the beginning it made accounting easy and saved us so many hours.

Pros

I like the Wave customer support team is very valuable they are always there to answer your questions and concerns.

Cons

I cannot say anything negative about Wave except it lacks some integrations. The product could use some more integrations.

Review Source

MH

Marcus H.  
CEO  
Internet  
Used the software for: 2+ years

### "Great experience with great features - for free"

December 28, 2024

5.0

My overall experience with Wave has been very positive. Everything works seamlessly, from invoicing to expense tracking, and the interface is intuitive and user-friendly. It’s a reliable platform that makes managing finances straightforward and stress-free. The only small inconvenience is that the business selection doesn’t stay permanent. After logging in, I have to manually switch to the correct business every time, which adds an unnecessary step to the process. Aside from this, Wave has been an excellent tool for managing my business finances.

Pros

One of Wave’s standout advantages is that its core accounting features are entirely free. For small business owners, freelancers, or entrepreneurs, this means you can manage your accounting, invoicing, and expense tracking without a subscription fee. Unlike many competitors, Wave offers a robust and user-friendly platform at no cost, making it an excellent choice for budget-conscious users who need reliable financial tools without hidden expenses.

Cons

Actually not much comes into my mind. They changed their free basic plan that you cannot send emails now - invoices or reminders. But that seems totally fair.

Review Source

JH

Junaid H.  
CEO  
Furniture  
Used the software for: Less than 6 months

### "Deliverd Wave Review"

March 24, 2025

5.0

Its an awesome software to automate workflow processes and reduce manual work. Very easy to use app.

Pros

Seamless job scheduling, invoicing, and payment methods. It can track expenses as well.

Cons

It is not adaptable with other apps to automate processes. And doesnt have great job time-tracking features.

Switched from

[Fieldd](https://www.capterra.com/p/203654/Fieldd/)

We wanted to try a cheaper option. But we ended up going back to Fieldd as it had real-time driver GPS tracking, which was essential for us.

Review Source

JD

Jake D.  
President  
Hospitality  
Used the software for: 1-2 years

### "Incredible Value Accounting Software"

July 8, 2025

4.0

I really liked the software and think it's a great product for small businesses who need an inexpensive solution.

Pros

The value for the product is incredible. It has features that are typical for much more expensive products.

Cons

It can feel clunky at times and can be somewhat difficult to navigate. You have to know where items flow to so you can find what you need.

Review Source

ZD

Zeah D.  
CPA, Owner  
Accounting  
Used the software for: 2+ years

### "Wave-Great Free Resource"

December 16, 2024

4.0

Overall, it is a good experience and gives small businesses who are just getting started, a way to organize their books and access reporting without a higher monthly software price point.

Pros

Wave is a great software that is free to most users as a way to pull their accounting records together. Clients that I have that use it, think it works great for it being free.

Cons

I do think overall it is a little less intuitive for someone who doesn't have an accounting background. The transaction screen and recording process with it listing everything in the main screen, is sometimes hard to track, especially if all the accounts are selected. Great for basic bookkeeping, but more complicated businesses with more transactions & accounts, I would recommend a more sophisticated software.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Wave

Cost of monthly subscription relative to the product features offered

Review Source

AR

Austin R.  
director  
Alternative Medicine  
Used the software for: Less than 6 months

### "Wave is terrible"

April 22, 2025

1.0

Fraudulent company - don't use this company they are frauds. They'll take your money and not provide service

Pros

Terrible company. They claim to be compatible with RBC and advertise as such, but in reality they are not. So you pay and then they don't refund you when their product is no good.

Cons

They lied and mislead people into believing their products work across all banks and they don't.

Review Source

Rachid K.  
Sales executive  
Banking  
Used the software for: 2+ years

### "Wave Review "

December 18, 2024

5.0

Wave is a program that is intended and implemented for helping businesses streamline processes.

Pros

Bank account management : with Wave you can manage all your bank account.

Cons

The program helps you through all its indicators to make business decisions.

Review Source

mL

melissa L.  
Admin siding installer  
Construction  
Used the software for: I used a free trial

### "Free limited software "

October 23, 2025

4.0

It was a good experience in general apart from the restrictions and the lack of help unless you pay for the services

Pros

Its primary strength is the completely free access to core features like unlimited accounting, invoicing, and expense tracking.

Cons

A major pain point for users is the lack of robust, live customer support for free users, who are generally limited to an online help center and chatbot.

Review Source

AD

Alex D.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Simple way to handle money"

June 1, 2025

5.0

Pros

It’s been handy for invoicing and keeping track of small business stuff. I don’t have an accounting background so this keeps it simple.

Cons

Some features feel a bit hidden or not super obvious at first, but once got the hang of it, it’s been chill. Also, it being free helps a lot.

Review Source

�J

💥Tanisha J.  
Small Business Cash Flow Strategist  
Accounting  
Used the software for: 2+ years

### "Easy to use, great accounting software"

September 4, 2025

4.0

I like it. It's easy to use, and saves me a lot of time when it comes to accounting for my business. It's user friendly and easy to follow.

Pros

It's a great accounting system for those on a low cost budget who don't have many needs for customization or high level tracking. It's easy to use as well.

Cons

It's not very customizable. If filing 1099s, it only will do specific States. It takes a few business days to receive payment in your bank account.

Review Source

GS

Guerline S.  
Payroll Office Manager  
Telecommunications  
Used the software for: 1-2 years

### "The easiest transaction software"

August 14, 2025

5.0

Pros

Wave is free, simple, and ideal for small businesses. It makes it easy to manage invoices, payments, and reports without hassle.

Cons

The tool quickly reaches its limits for more advanced accounting. Some features are restricted to North American users.

Review Source

DF

Drew F.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Great CHEAP solution for a tiny-small business"

January 3, 2025

4.0

It's been a great experience so far. We had a simple setup, it's easy to use. We've had no issues.

Pros

The ease of use for creating invoices and estimates. The ability to send invoices, reminders, statements right from the app. Their customer database is very simple. Vast assortment of software needed to run your business.

Cons

Haven't really experienced any cons thus far. Have been using Wave for approximately 3 and a half years.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Wave wound up being much cheaper than Quickbooks when we only needed to create simple invoices or estimates and much better than simply using an Excel spreadsheet.

Review Source

SC

Sean C.  
Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good enough if you're on a budget"

November 10, 2025

3.0

It's ok, if you're a solopreneur on a budget. Overall, I didn't find any difference between Wave and other mainstream accounting software.

Pros

It takes care of the basics, but if you have a large team with a lot of requirements, it may not be the best fit.

Cons

Basic issues with service. Requests go unresponded. Some things are just weird, like when they hold the funds or do a review without explanation.

Review Source

AC

Amanda C.  
Association Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent software for the Price"

May 2, 2025

4.0

I have been using Wave to aid my book-keeping responsibilities for my own business as well as 3 other clients for over 4 years.

Pros

It is a user-friendly platform, especially for beginners and small businesses. Excellent price.

Cons

Because of the low cost and simplicity, I feel it lacks certain features that would be helpful for business owners at any level.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing Wave

The price and the ease of use were the deciding factors.

Review Source

SK

Sheila K.  
Admin  
Construction  
Used the software for: Less than 6 months

### "Wave Review"

May 20, 2026

5.0

My overall experience with wave was very good it also produced very nice invoices. The free tools that wave offers is also a very good Plus.

Pros

What I liked about wave the most would be the pricing, it seemed I could easily figure things out. Also was easily able to connect the bank to the software.

Cons

What I like the least about the wave software was it wasn't very good for what I needed it for as far as inventory tracking would go.

Review Source

NM

Noureddine M.  
Logistic manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "perfect app"

December 8, 2024

4.0

I used it for more than 5 years and it help me a lot for my daily tasks as invoice customers , purchase in and accounting accounting tax statement

Pros

it's perefect app it help for accounting management, invoices and tax statement

Cons

for the option pay roll it's not available in Quebec

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Wave

it's easy to use and has all what I need and it help me in manage my work

Review Source

LRM

Lucas Rafael M.  
CEO  
Accounting  
Used the software for: 1-2 years

### "Payouts on hold. Terrible support."

February 6, 2025

3.0

Maybe you should try Quickbooks instead.

Pros

App is great for basic accounting and bookkeeping.

Cons

Terrible support. We use their invoicing system and our payouts are on hold for weeks and all we here is we must wait. We already provided all documents of identification etc, but no solution was given

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Wave

Worked with in a previous company. Already used to it.

Review Source

PS

Perry S.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great option for free bookkeeping software"

October 30, 2024

5.0

Wave provides fantastic value given its price point.

Pros

Wave has a free, entry-level accounting software option that makes it a no-brainer for new small business. I'm able to use their free tier to reconcile my accounts, automatically import transactions, send professional invoices, and produce financial reports without increasing my overhead. The value provided by Wave given the $0 price tag is huge.

Cons

I have encountered two notable bugs within their software. First, despite efforts to fix it, the Sales Discount account is backwards (it records as a revenue account rather than a contra-revenue account). Second, I've encountered a rounding error within bills that has resulted in my Accounts Payable account being a few cents off even after all bills are paid. There are workarounds that I use weekly to overcome these errors, but Wave has not fixed the errors nor published a timeline for their resolution for months. Finally, most accountants and bookkeepers use QuickBooks and aren't familiar with Wave, so I don't recommend Wave for anyone with an outsourced bookkeeper or complicated tax situation.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Wave

Wave allowed us to get started for free, and we never looked back.

Review Source

KK

Kelli K.  
Founder  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "User friendly platform"

September 16, 2025

5.0

I have been very happy with how easy the platform is to use. I have used systems like Quickbooks, and that is way harder to setup that Wave.

Pros

Love the ease of use and that it is free for what I need. The financial reporting is easy, and you can track accounts very easily.

Cons

So far, I haven't found anything I don't like. I use it to track spending in different accounts and to pull P&L statements.

Review Source

HJ

Hannah J.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use, great for the price "

December 30, 2024

4.0

I really enjoy wave, I've been using it for over 5 years and it super simple and easy for the client to pay invoices.

Pros

It is super easy to use and very affordable for the start-up business owner or side hustler.

Cons

It has limited features in some areas, like payroll, but if you're a solo team, that doesn't matter.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Wave

Because it had what I needed for invoicing for the right price

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Because quickbooks was too expensive for my needs

Review Source

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