# Page 60 | Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 60 - Is Wave the right Billing and Invoicing solution for you? Explore 1719 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178021/Wave-Apps/reviews

---

Wave

4.4 (1719)

[View alternatives](https://www.capterra.com/p/178021/Wave-Apps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 60 - Reviews of Wave

## Showing most helpful reviews

Showing 1476-1500 of 1719 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Customer Service Representative  
Consumer Goods  
Used the software for: I used a free trial

### "Great accounting software."

November 22, 2018

4.0

It was ok.

Pros

Great for daily accounting features. Easy to use

Cons

Hard to navigate around to create invoices.

Review Source

MV

Matthew V.  
President  
Insurance  
Used the software for: Less than 6 months

### "Wonderful free option"

June 15, 2021

4.0

I'm syncing my business checking & business CC with this software. I feel like I'm still figuring things out.

Pros

This product has all the features I need for managing my small business. The $0 price tag is far more attractive than QB Online.

Cons

Syncing with my bank, CC, & payroll software has not been seamless, but it has been pretty easy. I have no regrets yet. There is a learning curve though.

Review Source

LW

Lea W.  
Owner  
  
Used the software for: 2+ years

### "Easy Small Business Accounting Platform"

May 4, 2018

5.0

Pros

Accounting by Wave makes it easy to get started with managing your business' finances. The interface is clean and simple and they are regularly updating it, which is great!

Cons

It would be great if there were more reports available, such as cash flow statements, and options for creating trend analyses and financial projections.

Review Source

VR

Verified Reviewer  
Recruitment & Client Service Manager  
Photography  
Used the software for: Less than 6 months

### "Great for Freelancers"

November 19, 2018

4.0

Pros

As a freelancer, this is a great tool to get started in terms of managing invoices for clients. I like that I have the option to upgrade certain parts if and when needed, but overall to just get started, I love that it's free!

Cons

The only thing is maybe the phone app isn't as intuitive as the desktop online version, which is the usual case with most applications. But overall it's not a deal breaker.

Review Source

AA

Ashley A.  
CEO/Founder  
  
Used the software for:

### "Best payroll product on the market! "

August 17, 2015

5.0

Wave Accounting is definitely one of the best companies for accounting, and their payroll app has really come out on top! It's easy to use, easy to learn, and the user experience is optimal. The customer service is by far the best in the business. The pricing is so inexpensive that you cannot go wrong! I wholly recommend this product to any small business!

Review Source

LG

Lisa G.  
Freelance Presentation Designer  
Design  
Used the software for: Less than 6 months

### "Freelance Presentation Designer"

August 2, 2022

5.0

This helps my Freelance business by keeping track of accounting and helping to create invoices. Another great feature is that my clients are able to pay their invoices with a credit card. Wave takes only a little fee for processing.

Pros

This product helps me to create professional looking invoices and keep track of accounting. I am a creative, not good with numbers. This is easy to use!

Cons

I had had no problems withthis software.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Online Accounting Software"

September 22, 2019

4.0

Pros

Easy to use interface. Best for small businesses. Can track the record of bills generated. Invoices can also send online and track the payment process. Give reminders on before the due date of invoices. I can also add users and assign them their roles like editor, payroll manager, viewer.

Cons

I need some more templates for invoices there are only three templates classic, contemporary and modern.

Review Source

ATB

AARON T. B.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Quality web accounting "

February 1, 2017

5.0

We needed a simple web based accounting program and wave apps solved that for us! We love the phone app.

Pros

Phone app for receipts

Cons

Lack of gl support

Review Source

NS

Nisarg S.  
  
Accounting  
Used the software for: I used a free trial

### "Best Accounting App"

December 1, 2015

5.0

Well, if you are a startup and wanted to have accountant but at no cost with some world class security and autonomous transactions accounting. This is the app you need to have. Very well designed and made.

Pros

easy to understand, free of cost, automatic sync with bank accounts, auto entries, auto invoicing, hell lot of other feature at no cost.

Cons

invoice templates are limited, data and invoices cant be exported as we required. we have to make a request to send. however, request of data were completed within minutes.

Review Source

k

keith  
  
  
Used the software for:

### "Lousy customer service, full of glitches"

March 31, 2014

2.0

Have been using Wave for around two years. Problems include lost data that had to be re-entered manually and numerous bank connection issues. I Feb 2014 they announced and initiated a new bank connection process. Since then my bank connections have not worked and the site won't allow me to set them up again. Each support request takes 5-7 business days to get a response. This problem caused me to have to file an IRS extension. Very unhappy.

Pros

Easy user interface (when it works)

Cons

Terrible customer service and support. Very slow response to any support request

Review Source

GP

Ganesh P.  
Business Head  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Accounting made Easier"

April 12, 2019

5.0

Pros

Wave Apps provides solution for Online Accounting for free. Very much simpler and easier to send Estimate and invoices to customers. You can also connect with the payment gateway for collecting payments.

Cons

Receipt scanning should be much more powerful some time it fails.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simplicity"

February 5, 2019

5.0

Pros

I love using Wave for my business. It is super easy to send professional invoices to clients and keep track of my expenses. Wave also has an option to add your personal account to the system

Cons

I do not like that If I use the same account for business and personal (I know it's not a good thing to do) I cannot use the auto upload and then easily separate transactions between accounts.

Review Source

SR

Sean R.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great alternative to QuickBooks "

August 15, 2017

5.0

Convenient tracking of expenses, receipts and invoices. Highly recommend to small business entrepreneurs. Makes life easier!

Pros

For free software you can't do much better. Feature rich, easy to navigate and intuitive. Great online solution to documenting expenses for small businesses.

Cons

I wish there were a few more features, like mileage tracking. I would like to use the payroll system but it's a bit too expensive for my business of 2 - 3 employees.

Review Source

PG

Praveen G.  
President  
Management Consulting  
Used the software for: 1-2 years

### "Extremely Poor Customer Service"

January 21, 2019

1.0

Pros

Self-service web interface is fairly easy to use. That's pretty much all I like about this application/service.

Cons

Wave Payroll's customer service is extremely poor. It's almost impossible to reach Wave Payroll agents by phone. Emails to Wave Payroll Support are sometimes do not generate a response. Agents contradict each other statements. Basically, it's a crazy house there. Missing features of most payroll services. Many states are not supported.

Review Source

JL

Julie L.  
mkt consultant  
  
Used the software for: 2+ years

### "Keeps me organized and prepared for tax time!"

August 8, 2017

5.0

Pros

FREE!! you get a lot with the free version. I love the invoices! - saves me time and automatically tracks them for me.

Cons

You'll need a basic understanding of accounting to maximize the use of this software. There are journal entries, and you'll have to reconcile the invoices against the deposits.

Review Source

CM

Chris M.  
Owner  
Retail  
Used the software for: Less than 6 months

### "If you want your money hijacked - start using WAVE"

September 20, 2022

1.0

Good until you actually want your money deposited into your account.

Pros

Easy to use but still waiting for my money to be deposited into my account after 3.5 months. Still trying to get them to deposit it in my banking account.

Cons

Not getting money deposited into my account.

Review Source

JC

Jeff C.  
Software Developer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Wave has made invoicing and keeping track of payments easy!"

March 13, 2018

5.0

Pros

Very easy to track invoices. At a glance you can see what invoices have been created and which ones are overdue. You can accept payments online as well. I love the ability to export PDF copies of the invoices. Branding your invoice is a big plus as well.

Review Source

VR

Verified Reviewer  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Limited Support / Lacking Major Functionality"

March 16, 2020

1.0

Wouldn't bother with this unless they get their act together in a major way

Pros

I liked that I am no longer using this service

Cons

This app doesn't have the resources to support a modern business. The program is flawed and response times are estimated at 2 days.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Recommendation

Review Source

ND

Natalie D.  
Senior Legal Assistant  
Legal Services  
Used the software for: Less than 6 months

### "Perfect for on the go payments!"

October 16, 2018

5.0

Pros

Can easily track your receipts and payments and the attorneys are sometimes visiting clients outside of the office so it's great!

Cons

Sometimes it's slow but other than that I would recommend it to offices that need to track payments outside of the office.

Review Source

SB

Sarah B.  
Founder  
Education Management  
Used the software for: I used a free trial

### "Terrible customer support"

June 26, 2019

1.0

Pros

I don't have any pros to report at this time.

Cons

\--> On their website they hide their phone number. Red flag. --> On 2 occasions I had trouble understanding their responses to my questions when using the chat feature. --> When I asked them to please call someone at my bank to help figure something out, they refused. In comparison, when I asked Gusto to please call my bank, they did so within a few minutes and then sent me a follow-up email.

Review Source

RL

Ruth L.  
Sales  
Retail  
Used the software for: 6-12 months

### "For all your invoice needs"

February 8, 2022

4.0

Overall Wave worked really well for us, and our customers were able to use it without any problems.

Pros

Wave was great for creating and sending invoices to clients. It looks professional, and is easy to use!

Cons

Wave was a great platform when we had very basic needs, if you're a larger company you may need more options.

Review Source

CvA

Cash vs Accrual  
  
  
Used the software for:

### "If Only"

March 14, 2014

1.0

I've been using Wave for 9 months and have been satisfied with the ease of use, but Wave does not off Cash basis accounting. Wave is supposedly designed for small businesses, most small businesses in the US use Cash Basis. All your invoices are shown as income as soon as they are generated, lots of fun with taxes. Additionally bank sync is inconsistent, invoicing customization is very limited, seem to miss the drop down menu concept in a lot of areas. "You get what you pay for", Free.

Pros

Free

Cons

Accrual Basis only - check Wave forum for timeline, yikes

Review Source

KN

Kristy N.  
Payroll  
  
Used the software for: Less than 6 months

### "Great web based accounting software"

June 29, 2018

5.0

Pros

The interface is really easy to use and easy to follow. Can import transactions and link accounts. Relatively low in cost.

Cons

It' s meant for smaller accounts. Not sure how many transactions it can handle. I dont' think it's mean for larger enterprises

Review Source

MG

Maggie G.  
Business Owner  
  
Used the software for:

### "I recommend cost-effective solutions for small businesses and non-profit organizations"

August 15, 2015

5.0

Pros: Easy to use, extremely cost effective, direct deposit and Revenue Canada remittances, transmit payrolls in advance, cannot run off-cycle pay runs Cons: Cannot schedule off-cycle pay runs. For most business owners not being able to schedule off-cycle pay runs is an excellent safe guard to ensure (in Canada) that CPP and EI calculations are correct. As a professional I sometimes need to do to do this and have developed workarounds to ensure that Wave payroll still is my solution of choice. Overall it's an excellent product with great customer support.

Review Source

TC

Teresa C.  
Owner  
Writing and Editing  
Used the software for: 6-12 months

### "Wave is the perfect application to help me keep track of business' accounting."

February 1, 2018

5.0

Pros

Wave offers everything I need to keep track of my business' accounting. The best part is that it's free!

Cons

I would like the option of being able to schedule invoices to send on a specific date and time, but this option is not available currently.

Review Source

Similar Products

Featured