Sage

Sage Compta & Facturation


4 / 5
134 reviews

Who Uses This Software?

Sage Accounting is designed for small business owners who need essential accounting and bookkeeping features with anytime, anywhere access via the cloud on a Mac/PC or Apple/Android phone.


Average Ratings

134 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sage
  • www.sage.fr
  • Founded 1981
  • United Kingdom

About Sage Compta & Facturation

With Sage Business Cloud Accounting & Invoicing, entrepreneurs save time to focus on their business essentials. Free yourself from administrative tasks with a simple and intuitive tool, specially designed for you and save time. Create your bills when you travel, do your banking at the office and work. You benefit from all the functions of Compta & Billing for 30 days without any bank details being requested.


Sage Compta & Facturation Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Sage Compta & Facturation Reviews Recently Reviewed!


A solid accounts package. Many useful features allowing simple accounting for small businesses.

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple.

Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data.

VAT filing and reports can be done instantly and sent directly to HMRC.

Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

Cons: If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform.

The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

Possibly the best accounting software we've ever used

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.

A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

Cons: The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

Overall: Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

Capterra loader

A very simple online accounting system

Nov 06, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors.

The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price.

They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.

Cons: It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.

Overall: The ability to connect my bank accounts is great and a real time saver.

Almost has 100% of what we need as a growing business

Jan 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User-friendly interface. Good dashboard view.

Collaboration with external agencies - HMRC, our accountant & book-keeper.

Functionality has increased alongside our needs as a growing business.

Cost-effective

Excellent customer support

Cons: No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.

Cannot export XL data to our Pension portal (Big booooo for the Sageone!)

No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!

Only 1 user allowed to access Payroll platform for our subscription

Overall: Compliance, ability to integrate different aspects of financial company data.

Easy to use & useful bookkeeping system

Mar 21, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used most of different Sage for accounting and bookkeeping for most of my practices, mostly it was software then tried to upgrade to cloud system.

What makes it easy to use is that its doesn't require updates that would distract you from competing your task. An assistance is provided to you through an interface an invoices preparations and debtors or creditors control review. Your account statement can be easily be provided to you to your email were never you request it .

Cons: Emails of a statements to your debtors or creditors and even invoices to some particular client appears to be problematic as sage actually send the emails to those individuals/company but not the email you credited to send these particular emails, this makes some clients/suppliers not able to locate the emails and some not receiving anything. But lucky manual email processing is available as we able to request any document to our email.

Overall: Overwhelming experience because we not worrying about any data that might be loss due to malfunctioning of your computer since data is stored on the cloud.

I have been using Peachtree Complete Accounting for over 16 years.

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.

Cons: My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.

Overall: Easy now to manipulate. I only wish I could input my bank information into Peachtree but it will not except it.

Capterra loader

Sage One has become am essential part of my business and I would recommend it to anyone

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. I have basic accounting training but, by using the help pages, I have managed to run my business without the expense of accountants. VAT returns are just a press of a button and all information is easily found if needed. The package has grown ( at no extra cost) and the stock control and invoicing side has much improved.

Cons: Sage support is very good if you have to telephone them - HOWEVER it is expensive! Very occasionally the system has crashed (not often) and it can cost you money to find out that it is their error not yours...

On the Wright path

Aug 01, 2018
5/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.

Cons: It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up

Overall: Well if you have clients like I do it will make your life easier and more organized

We've used SageOne Accounting (and it's predecessor) for many years - love it!

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

Cons: To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.

Sage has made a big improvement on managing our accounts

Feb 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a small business this has helped us to manage our both payroll and accounts. The initial motivator to look at online packages was for auto-enrolment. Having used the accounting package as well it's helped us to organise our accounts better and it is a lot easier to get information and reports from it.

The technical support either via self help, web chat and telephone is excellent. I've made a few mistakes initially and these were easily resolved with support line help.

Cons: This will be common to all packages. I now feel that using this software is making us do some tasks that our accountant used to do. Unfortunately I feel that some of this relies on a bit of an understanding of accountancy principles that I didn't have. I needed the support to help explain this and how to find some options. Once done though it's easy to find again.

Overall: Improved recording of accounts and better organisation of data.

Ability to generate reports and forecasts.

Sage business cloud accounting

Jan 18, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is simple to setup from entering in the user's company details and client details.

Menus are easy to navigate.

Requires basic accounting knowledge.

It is cloud based, bringing convenience in and out of the office.

The software handles all the nesscecary transactions regarding accounting for small businesses.

Cons: The software can be slow at times.

Lacks customization features in areas.

A break in an Internet connection can cause a loss in work.

Overall: Sage business cloud accounting isn't free but nesscecary and tailored for small businesses. It brings ease and practicalcality when organizing clients and accounts. There are many bisinesses using sage business cloud accounting, so there is no doubt that the software has been designed to cator for the tasks at hand.

The Best Accounting Software For Non-Accountants

Feb 23, 2017
4/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use. Irish VAT returns. Missing features are mostly filled with third party integrations.

Cons: No mobile app. Super annoying when trying to get info or input anything on the go.

Overall: As someone who is more interested in running my business than getting kinky with red tape, Sage one was the best of all the accounting packages for me. Automated VAT returns as well as bank feeds were my two big requirements and Sage One fulfilled this perfectly.

That it doesn't have a mobile app is an absolute travesty but that none of it's competitors with the same feature set do either means I'm sticking with it for now. As soon as another accounting software company comes along with Bank Feeds, Automated VAT returns (for Ireland without a hack) and a mobile app for receipts (currently, I use receipt bank with Sage), then I'll switch.

Recommendations to other buyers: Look at Xero. We'd be using Xero if it would just support Ireland.

Straightforward and easy to use, for someone who has no business accounting knowledge.

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and understandable. Produces reports that allow you to quickly see the information you need. Easy and quick to create and send invoices out. Like the fact I can access it from anywhere and on any device.

Cons: Frustrating when the server is overloaded or experiencing high-demand and then unable to access Sage One.

Overall: Straightforward and easy to use. Was very quick and easy to set-up, get customers on and get invoices sent out.

Best cloud based accounting software

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you can have full access to all financial

detail of your business wherever you are

Cons: Maybe allow a link through for document storage to keep down the user space needed.

For instance if I upload my slips and document to Sage I'd quickly use up my allocated space, if it could link through to my dropbox where I get far more space

Overall: Easy platform for non book keepers to keep a finger on the pulse of their financials

Capterra loader

It's simply among the best accounting management software I've ever used.

Apr 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Its ability to send real time accounting documents through its automated processes saves the company or organisation a lot of time.

Its add on modules give users a robust diversity to customize the system to best fit the organisations needs.

Automation of invoice generation, Local Purchase orders, credit notes, petty cash just to mention a few to communicate with bank accounts, make transactions and additionally update the records is actually very impressive.

Great support with free training.

Cons: They charge the most essential aspect of it which is the ability to use multi-currency. You would expect this to be free upon purchase of the system as after all it is an accounting system

Capterra loader

Complete product for a small business

Jan 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use, it has almost zero bugs. You can easily backup, import data. I like this product and I use it everyday.

Cons: The ONLY thing that I hate about this product is the speed of the software. I do around 1000 invoices per year and the application is very slow to start, close, export backups, etc. Could be really better. I use other product that are really faster.

Capterra loader

Overall effective tool for my book keeping

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fairly simple to use . Once I learned how to use it, I was able to use it every day and make it part of my daily routine, to stay on top of my book keeping.

Cons: Longer adaptation phase than I thought. It took me a while to learn how to use Sage and all its features effectively.

Overall: I was able to have all my book-keeping done in a central location, with the ability to pull reports quickly, when needed.

Definitely useful for self-employed professionals, but there are more attractive options for the pri

Mar 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: I used to use Sage One because it offers all the functions I need as a self-employed professional, but the price kept creeping up (it's between 14 and 54 euros a month where I'm from), so I decided to switch to QuickBooks.

It includes plenty of useful features, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking, but QuickBooks offers pretty much the same with a more attractive UI and at a better price point.

Cons: I really dislike how Sage One would prompt me to subscribe to a new, more expensive plan without ever showing the price. I felt that if I ever clicked by mistake they'd start invoicing me right away, since they already had my account number.

As with any accounting software, there is a certain learning curve with Sage Accounting.

Even though it does simplify bookkeeping, you still need to input all your clients information by hand and create your invoices yourself.

Overall: Plenty of useful features for a self-employed professional, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking.

Just don't

Mar 11, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was.

There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,

Cons: It falls way short of functional. It couldn't be further behind the competition if they did nothing.

Essential features like repeating invoices were missing.

You can't pay with or receive into the director's loan account.

You are restricted in the number and type of bank/cash accounts you can have.

Fixing anything is a mammoth task

and even then, it doesn't actually fic the issues.

Overall: I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this.

My experience was of utter frustration. Not only with the lack of capabilities and difficulty in using the software but even worse, with their billing department. I was charged the wrong amounts every single month. Clients were charged for software that they didn't even use. Some clients were charged for software that I had already paid for. Nobody in accounts could fix it. Not even the directors were able to fix it. What an absolute disaster. I am absolutely at a loss as to how they are still in business.

Reliable software

Feb 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Well-known and respected company. VAT Return module is easy to use and works well. Inclusive updates are much better than old year end routines.

Cons: inability for imported payments and invoices to be matched up automatically,even when they share a reference number. Having to manually allocate every single payment is time consuming and frustrating.

Shocking support and behaviour from their new online shop division

Sep 18, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Comments: We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Pros: The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Cons: the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Fantastic

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, available 24 hour a day, makes difficult tasks easy.

When i took over the payroll, I was amazed how easy it was using Sage. It has saved me a lot of time and money and made me more confident.

Cons: Help line can be busy during the day, so I tend to always telephone in an evening. Get through in an evening no problem at all.

Has given me more time to run my Business.

Jan 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how the invoicing facility makes my business even more professional. Like the way my accountant can just log on whenever they need to, without having to provide them with lots of books and paperwork.

Cons: Would like to be able to edit/Personalise/tailor the invoices to fully meet my business needs. This however is a small thing.

The only one we've been using for years!

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use. Most modules are linked to be able to see things in a real time view. Best of all, it links with TimberScan.

Cons: Sometimes, the reports are a little discouraging to use. They don't always come up with the information that you want.

Overall: All of the modules are connected.

Good for Money

Jan 30, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's simple and easy to use. Maintenance is always pre-warned and is usually done when the system won't be used (midnight).

Cons: It can't cope with a lot of heavy traffic. There are times where I cant log in because 'there are too many users accessing the software'.

Easy-To-Use Accounting Program

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy-to-use, mobile device friendly, set was easy, cost effective

Cons: There is no option for multiple currency.

Overall: Generally speaking I find this program easy-to-use and a cost effective way for small businesses to do their accounting online or on the road.

Easy to use for basic accounting

Apr 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to add people and find their accounts, keeps records of late payers, & reminds you to update daily.

Cons: I don't like The date always has to be manually updated everyday. Can't recieve old detailed invoices easily.

I find it very easy to use and navigate through the menus

Sep 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Ease of use

- Little or no accounting knowledge required to use Sage

- Very friendly GUI

- Availability of Mobile App ensures I can use it on the go very efficiently

Cons: - In the absence of an internet connection you are stuck

Overall: Ability to respond quicker to client and supplier needs through easy way of turning one document in to the next process e.g. Quotation to Invoice to a customer etc.

SAGE ONE EASY TO USE AND MANAGE

Jan 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: EASY TO USE, YOU DONT HAVE TO BE AN ACCOUNTS WIZ TO USE IT, IF YOU MAKE A MISTAKE CAN BE EASIELY FIXED. YOU BECOME FAMILIAR WITH THE SET UP QUITE QUICKLY. IF YOUR NOT SURE THERE IS ALWAYS HELP AVAILABLE

Cons: SOMETIMES CAN BE SLOW USING ONLINE IF LOTS OF PEOPLE ARE USING IT. THE OTHER DAY IT WOULDNT LET ME ON FOR OVER HALF AN HOUR

Overall: MAKES MY LIFE EASIER

Overall easy software to use

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use. Even for beginners. I have used it for several modules and when training It was easy to understand

Cons: If you lose internet connection, you lose access. Sometimes looking at the reports is a little confusing and when searching for the report your wanting can be difficult. Customer Suppor -

Only good for bigger companies.

Very easy to use

Mar 29, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use - lots of video tutorials to help guide any questions

Cons: Some basic functions are not compatible payroll is somewhat cumbersome

Overall: Customer service is great

Hard to customize

Dec 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: SQL and all report making features are great.

Cons: If your business is outside the USA or different from the American system of business it can be frustrating.

Very slow system when items is above a 1000. We are on 100meg lines and Sage Accounting is terrible.

Jun 25, 2018
1/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The software is easy to use. But it it can be 10 times better if the right coders and designers is employed. Price, it is not the cheapest in the market but again African companies like their money and labour is expensive in South Africa. The system is slow as said when when you have more than a 1000 entries or stock items. Export function lacks functionality as only basic stuff can be exported. Compared to other software in the world....There is much better software in the market!

Cons: Speed, the software is very slow for an online system. It lacks functionality. The price per user is expensive. The software also doesn't have a lot of 3rd party integrations. When it comes to e-commerce it integrates with a few shopping carts but the integration is very basic.

Overall: It's just a basic accounting software.

Your Accounting System In One View

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how there is a dashboard that lets me visualize transactions and entries of the business. We're able to import information like bank statements, contracts, sales history into the cloud for access and reference.

Cons: It has limited features and the mobile app crashes and is limited in functionality. For the price, it still can't be beat cause there are little instances on which you want to access the accounting cloud through mobile.

Appalling Customer Service

May 29, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I phoned and chatted online with Sage One (Sage Business Cloud?) customer service technical support 8 days ago over an issue and have also emailed them every working day since and they just keep telling me that they have logged the issue and it has been passed to their Development Team. In the meantime I can't send invoices. What's the point in offering 24/7 customer support if they just log the issue and make you wait over a week for a fix?

Pros: Good interaction with payroll and Pension software, banking etc. Easy to use. Can use from any pc.

Cons: Long list of minor but annoying issues, like it does not accommodate UK net monthly account customers/suppliers, the default dates on functions only show the current month. The only way to avoid the contact name appearing on the invoice address is to put a full stop in the contact name box (so the first line of every invoice is a full stop). Product list doesn't section so you can't add a percentage to one customer or one type of product. Appalling customer service for technical problems.

Reliable software and exceptional customer support

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer support is excellent with knowledgeable and helpful staff. Attractive screens and easy to understand

Makes looking after the business accounts very easy and straightforward.

Feb 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick and easy to set-up and get going on. Quick to send out invoices and add new customers. Can quickly see who owes what and who we owe money to. Facility to send out statements is great - and can get statements sent out in seconds.

Cons: Recently, when we go online the site seems to be done due to server overload - starting to happen more often.

Overall: Has made my life easier, and made dealing with the accounts and invoicing less stressful and slightly more enjoyable!!

Capterra loader

Sage Busines cloud accounting allowing you to keep up to date whereever there is an internet connect

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This cloud based accounting package is great to work with. It is simple to use and easy to learn. The standard accounting reports that a growing business are all available. Besides, this I am able to work on the system from home and don't need to move around with a laptop that has the software loaded as it is all in the cloud.

Cons: It would seem that sometimes the automatic invoice sending to clients doesn't work properly and some invoices have to be sent manually. This may however be a problem due to our system. Besides this, we are happy with everything else.

Capterra loader

Very good help tool in business accounting

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an easy tool to use, it is quite complete and you can enter and upload invoices easily, being able to access from any device is great.

Cons: It requires more customization and speed when loading the files.

In General: a fairly complete and more accessible tool in terms of costs. Well offer a free trial month so you can make decisions

Overall: Being able to organize accounting in my independent business

Sage One for small to medium business

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sage One is a cloud-based systems that helps the customer manage their finances accurately and efficient.

Cons: This app is very helpful and the customer service is very accomodating so i don't have any problem with this product

Capterra loader

Great customer service powerful product. undoing mistakes / and editing can be counter intuative

Feb 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to see finances on one dashboard and report producing capabilities. I was especially impressed by how helpful the call centre staff were.

Cons: The online help leaves much to be desired, it is written using technical language that accounting professionals would be familiar with but is either confusing (or at worst meaningless) to the average sole trader user. I would improve this by making articles based on particular scenrios ie - 'You have invoiced a customer but now they have cancelled the order - Heres what to do' - 'You have returned part of a supplier order for a partial refund - here is what to do' etc

Overall: Despite its steep learning curve and being a bit of a faff on to set up - this saves me hours ever single week now that the system is fully implemented.

slick and easy to use software

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Allows me to see, within a few clicks, everyone that owes me money, and everyone I owe money to. Simple reporting for profit and loss and year end tax reports

Cons: Can't think of any right now. I'm a one-man-band, and this does exactly what I need it to do... Possibly, bring the self-assessment form more into line with there HMRC website requirements, this would make life a bit easier and quicker for end of year reporting

Capterra loader

Logically Designed

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The accounting package works very fine. Its design is logical and intuitive and its quite easy to set up.

Cons: Poor customer service. They do not respond. They do not provide a straight answer. Overall it is a good software

Take that, Quick Books!

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Sage is great. It does what I need it to do, doesn't take a class to understand it. It is so user friendly. I think it is some of the most straight forward yet in depth software on the market. You can be computer illiterate and understand Sage in a week and yet it isn't like a dumbed down program. It is universal and I like that.

Cons: I have only one complaint about Sage. Some of the copy and paste functions cannot be used for some reason. It isn't just in one area, it is random. If that is the only bad thing I have to say.....that's better than most.

Overall: Learned it quickly, learn it more all the time, never been intimidated, never had it crash, it's really been a breeze.

It's made my financials, more interesting and easier to understand, so much more to get from it.

Feb 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The number of reports and access to detail from within the reports just makes looking at the data very interesting.

Cons: The videos at the home page are distracting, A simple static image would suffice, this is the only things that irritate me and I rush to get past that section... small thing but you did ask!

Overall: Greater understanding of the company's financial situation

Good Accounting Software

Dec 11, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This accounting software is really good and provides detail information. Once you get familiarized with the system it gets easier to use.

Cons: I think this software is not intended for beginners. I think the software is very specialized ideal for bookkeepers or accountants.

Nightmare that should have ended!

Apr 10, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: You do not get what you pay for....best have a computer guy on hand!

Pros: not much...maybe you don't have to wait as long as you do with telus for them to answer

Cons: We have used sage since it was called simply accounting. I attended courses and have always managed to keep the system going. We started having this problem about 7 years ago.. Unable to email invoices. Customers get frustrated and several people messaging the company to let us know our system has a flaw. We have had several several hours on the phone with sage trying to get this corrected! No luck

Easy to use, great service.

Jul 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been using Sage for a number of years, back when it was still Simply Accounting. It is easy to use, generates great reports, and is helpful for tracking an audit trail. I've also had to use their customer support team when dealing with a corrupt file. The service was fast, efficient, and friendly. For some of my clients, I also have to use QuickBooks. It is also easy to use; however, there are some very "dangerous" accounting loopholes that the software allows you to do, making your accountant's job very difficult during an audit. Sage is definitely my number on recommendation for accounting software.

Pros: Easy to use, great customer support.

Cons: It could use an updated image.

Sage one is a dream to use.

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accessible anywhere any time. Very easy to operate. The appearance of the screens is great and very easy to read.

Cons: The only thing I can think of is the reports - our finance convenor has advised that they don't really suit our requirements

Overall: easy to use concise software

Sage Accounting doesn't offer flexibility

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I used Sage package for 20+ years in previous roles and found them hard to deal with in the past but for I do not know how they expect to deal with small businesses. It was better you had a dealer in between.

Cons: It doesn't offer the flexibility for small businesses that do not fit the norm and their customer support is poor.