--- title: "VipeCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VipeCloud Software - reviews, pricing plans, popular comparisons to other Small Business CRM products and more." source_url: "https://www.capterra.com/p/178044/VipeCloud/" page_type: "product" language: "en" --- # VipeCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VipeCloud ## What is VipeCloud? VipeCloud is the only solution you need to Automate your Customer Communications. VipeCloud's easy-to-use CRM also has built in Email Marketing, SMS & MMS Texting, Sign Up Forms, Social Posting, Scheduling, Video Email, Automations and More. VipeCloud enables you to simplify, automate, and optimize your entire customer lifecycle. And we mean it when we offer great support, with easily accessible US-based humans. ## What is VipeCloud used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 163 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Sales Enablement / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VipeCloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vipecloud.com/&name=VipeCloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VipeCloud 4.9 (163) VS. [4.5 (4,480)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $15 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (163) Ease Of Use 4.4 (4,381) Value For Money 4.8 (147) Value For Money 4.3 (3,511) Customer Service 4.9 (135) Customer Service 4.4 (3,521) ## VipeCloud alternatives [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,992)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,321)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178044/VipeCloud/alternatives/) ## FAQs about VipeCloud Overview ### What problems does VipeCloud solve? VipeCloud solves scattered contact data, spreadsheet-heavy lead tracking, and manual outreach by combining CRM, sales pipelines, email campaigns, social scheduling, and automation in one system. Sales teams, small businesses, virtual assistants, marketers, and client-facing firms benefit from easier follow-up, clearer engagement tracking, and faster campaign execution. Answer based on 135 reviews Overview ### Which roles and teams benefit most from VipeCloud? VipeCloud is most used by sales leaders, independent sales directors, and small-business executives who need to manage pipelines, track customer interactions, and support team follow-up. Owners, founders, and CEOs use it to oversee sales performance, while recruiters, coaches, and marketing-focused users benefit from organizing contacts, outreach, and relationship-driven workflows. Answer based on 163 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is VipeCloud built for? VipeCloud is built primarily for small businesses, which make up 94% of reviewers, with cosmetics leading at 54%. It serves customers from entrepreneurs to companies with hundreds of salespeople, but reviewer use is concentrated among small firms, followed by retail at 13% and health, wellness and fitness at 4%. Answer based on 163 reviews Features and Usability ### What are the key features of VipeCloud? VipeCloud includes core CRM features like contact management, opportunity tracking, and sales pipeline management, plus differentiators such as email campaign management, drip campaigns, and email tracking. Reviewers also highlight video integration, social media scheduling, and workflow automation for managing customer and team communication from one platform. Answer based on 59 reviews Pricing ### How much does it cost and what fees or limitations are included? VipeCloud starts at $15/user/month for the Community plan, with a free trial and a 1-user limit. Plus costs 25, Pro 50, Enterprise 75, and Custom 100 per user/month. Reviewers consistently describe the pricing as a good value, especially for small businesses, with strong support and broad features. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does VipeCloud integrate with? VipeCloud integrates with Microsoft Outlook, Calendly, Canva, HubSpot CRM, InTouch Software, Facebook Apps and Tabs, and Zapier. Its catalog also includes Squarespace, Google Workspace, QuickBooks, Stripe, Dropbox, Trello, and Docusign, giving it 13 third-party integrations across email, scheduling, payments, forms, and website tools. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on VipeCloud? VipeCloud offers live online sessions, webinars, documentation, and video tutorials, giving teams several ways to learn. Many users say day-to-day features are easy to pick up quickly, especially for basic use. Nontechnical users, admins, and teams using more advanced features often need more time, support, and guided training. Answer based on 38 reviews Getting Started and Support ### What customer support options does VipeCloud offer, and how do users rate the experience? VipeCloud offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and easy to reach, with clear answers, useful videos, and occasional virtual meetings. Some users report occasional difficulty reaching customer service or needing more guidance on newer features. Answer based on 53 reviews Features ### What features does VipeCloud offer and are they easy to use? VipeCloud offers a wide feature set for CRM, email marketing, video email, templates, scheduling, tracking, and customization. Small business and marketing teams often find the basics easy to start with, while advanced functions can take time to learn, and some users want stronger mobile access and more lower-tier features. Answer based on 46 reviews ## Who uses VipeCloud? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,630 Small Business CRM reviews Capterra data shows that buyers of small business CRM rank the following features as their top priorities: - **Contact Management** (**51%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**49%**) - **Lead Management** (**45%**) VipeCloud supports all three features that reviewers rate most highly: Contact Management, Sales Pipeline Management, and Lead Management. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new opportunities more effectively, allowing teams to follow up consistently and close more business. Contact Management 4.7 (37) 78.38% of 37 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.6 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Email Management 4.9 (27) 96.30% of 27 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Reporting/Analytics 4.7 (18) 61.11% of 18 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Task Management 4.6 (12) 16.67% of 12 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Lead Management 4.8 (21) 42.86% of 21 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process VipeCloud 156 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Assignment Management: Assign issues and tasks based on availability or required skills - Autoresponders: Create and automatically send premade copy in response to customer messages - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Chat/Messaging: Communicate using direct chat or messages within the system - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Sharing: Digitally share pre-made materials and self-created content with others - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Field Sales Management: Manage or track sales completed by field teams/employees - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Insurance Industry: Intended to be used by insurers - For iPad Devices: Operate/access software on iPad Devices - For Nonprofits: Software specialized for non-profit organizations - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - For Startups: Primarily serving startup companies - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Franchise Operations Management: Track and manage the day-to-day operations of all franchise locations. - Fundraising Management: Activities related to raising money for a specific cause - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Grant Management: Monitor application statuses, proposals and award funds - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Lead Assignment: Manually or automatically assign leads to sales reps - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Membership Management: Database of members to track personal information of individuals and families - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Online Forms: Create new forms and/or use ready-made online form templates - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Prioritization: Arrange tasks based on the level of priority or urgency - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Tracking: Track visitors and purpose of visits - Volunteer Management: Manage volunteer information and direct volunteer resources - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web-based Deployment: SaaS, web-based, online deployment - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (163) 4.7 Based on 163 reviews ## Pricing Value for money 4.8 (147) Free Trial [View pricing plan details](https://www.capterra.com/p/178044/VipeCloud/pricing/) Community $15.00 Per User,Per Month It includes: - 1 User - Help Center - Social Sharing - Suites Plus $25.00 Per User,Per Month It includes: - 10k Monthly Emails - 1 User - 2k Contacts - Email Marketing - Feature Rich CRM - Help Center - One Pipeline - Responsive Email Support - Sign up Forms - Social Sharing - Stories - Texting - 2ยข Per - Video Email Pro $50.00 Per User,Per Month It includes: - 10k Contacts Per User - 30k Monthly Emails Per User - Account Management - Custom Fields - Everything in Plus and: - Inbox Sync - One Scheduler - One Team - Phone Support - Sales Estimates & Quickbooks Integration - Sales & Marketing Automation - Up to 10 Users Enterprise $75.00 Per User,Per Month It includes: - 10k Email Verifications Per Month - 60k Monthly Emails Per User - Contact Scoring - Everything in Pro and: 60k Contact Per User - Multiple Pipelines - Multiple Schedulers - Multiple Teams - One-Email-Per-Minute Mass Email Processing - Website Tracker Custom $100.00 Per User,Per Month It includes: - Custom Needs Value for money 4.8 (147) 4.8 Based on 147 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (135) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (135) 4.9 Based on 135 reviews ## User reviews Overall rating 4.9 Based on 163 reviews Filter by rating 5(143) 4(17) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent Gloria K. CEO Health, Wellness and Fitness ### "Great support and perfect for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2025 Great - their videos are super useful to learn how to do everything. I must have contacted the support team at least 5 times during our set up and they have always been very helpful. Pros For a small business, we were looking for something simple, easy to use, and a good value. We found it in Vipecloud. Cons With multiple users, it was not easy to share contacts, templates, etc. Or maybe we didn't know how. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reasons for choosing VipeCloud price and simplicity. Recommended by StartX Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BY Bryan Y. Owner Professional Training & Coaching ### "VipeCloud is CRM with great customer service and a quickly expanding toolset. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 It's been phenomenal. The team is incredibly responsive to my needs. They answer questions and have been very adaptable to things that come to mind. The service is great. Pros It just keeps expanding in its capabilities. It's pretty easy to learn. I've been able to teach myself how to add in Zap integrations. It's an all-in-one system with CRM, contacts, automations, scheduler, newsletters. Cons I don't love the way the embeddable forms look. They're fine, but don't look great integrated onto my Squarespace pages. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing VipeCloud \[sensitive content hidden\] was terrific and walking me through the product, and helping me integrate it into my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2025 Thanks Bryan! BK Bobby K. President Non-Profit Organization Management ### "5 star Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 As a nonprofit with limited resources, it was imperative that we received strong training, and timely customer support as we set up our automations and integrations to our Donation Platform, GiveButter. Pros The onboarding, training and support is "Best in Class". Working with Drew! Cons it's a positive in reality but as they are growing there are improvements in integration and functionality that are in progress. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing VipeCloud Price and Smaller company with personal Support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2024 Thank you Bobby! JV Jennifer V. CEO Human Resources ### "VipeCloud is an intricate part of our tech stack... LOVE IT! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2024 Drew and the team are great. Very responsive, open to feedback, and always ready to help. Pros I love how easy it is to set up an email campaign, use the feature layouts, and create streamlined workflows. Cons Take a little bit to get used to how to find everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 5, 2024 Thank you Jennifer! CH Curtis H. Owner E-Learning ### "Top Notch Customer Experience." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 Super, every need I have has been exceeded. Pros Amazing Customer Service, Quick Response time, Landing Page for each email. Great tool for Professionals, captures CRM in one spot. Cons That not everyone is enjoying it. I have so many friends who choose VipeCloud as the go to for communication. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost was lower, product was far superior with VipeCloud. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reasons for choosing VipeCloud Cost, Customer Service, and value for the investment was higher with VipeCloud. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DB Dan B. Managing Director Writing and Editing ### "Great Product - Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2024 My experience with VipeCloud has been outstanding. The product is rock solid and works as advertised. As mentioned above, their support is among the best I have experienced. I had a small issue on a newsletter late at night (self inflicted) and had a fix first thing in the morning. Pros I migrated from Zoho back to VipeCloud due to lack of compatibility between all of the Zoho products. VipeCloud is rock solid and works from one database. Lastly, their support is outstanding - quick, precise and super helpful. Cons Overall the experience with VipeCloud is excellent. My only concern is that I wish all of the features were available in the lower cost version. Otherwise, a great product. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 24, 2024 What a great review! Thank you, Dan! KS Kathi S. Sales Director Cosmetics ### "VipeCloud Email Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2023 I have been very pleased with the product and the customer service Pros I like that my email can be sent to very large groups and that it is a very professsional looking email and page set up Cons It takes a little more time to write and email and insert links and pictures than just using a standard email program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DQ DeeDee Q. Independent Sales Director Cosmetics ### "My Assistant uses VipeCloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2023 Love it Pros It goes out to everyone I want it to in just a few minutes. I tend to use the same things over and over- but I find it easy to do. My assistant does most of the work! Cons I would like tutorials easy to find to instruct us on how to do certain things. As I said, my assistant does most of the work, but somethings I have to personally do, and it takes me a while to get through them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sheena M. Sales director Cosmetics ### "Love VipeCloud highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2023 It has been AMAZING!!! Pros User friendly, easy to navigate, makes things so easy Cons Nothing, the whole service is fantastic Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Tamara C. Sales Director Cosmetics ### "The Must Have Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2023 Pros This is the must have product for an executive wanting to maintain a sales force and a customer base ; yet still be able to take a vacation. This year was the first carefree 2 week vacation I was able to have with my family. Cons I have an assistant that operates all of VipeCloud for me in a seamless way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178044/VipeCloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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