# Page 5 | VipeCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is VipeCloud the right Small Business CRM solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178044/VipeCloud/reviews --- VipeCloud 4.9 (163) [View alternatives](https://www.capterra.com/p/178044/VipeCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of VipeCloud ## Showing most helpful reviews Showing 101-125 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RH Robyn H. Independent Sales Director Cosmetics Used the software for: 1-2 years ### "Team management and encouragement" June 2, 2022 5.0 Pros I use this program through a digital assistant. It's easy to send group messages, and easy to see who has checked out there new information they receive. Cons I wish it was easier to use on my phone, on the go. Review Source JL Janet L. Sales Director Retail Used the software for: Less than 6 months ### "Vipe Cloud " February 20, 2021 5.0 Pros I love knowing information on delivery and opened emails Cons would like to be able to post videos with in the forms, not just links Review Source BC Brandi C. Sales Director Cosmetics Used the software for: Less than 6 months ### "Love VipeCloud" February 15, 2021 5.0 I love it!! Helps with my home based business while I work another full time job Pros VipeCloud imports all my numbers and information to make my emails easy. The use of templates. Cons Takes a little longer to learn how to use. But I don’t use it enough. If I used it more it would be easier Review Source Response from VipeCloud February 16, 2021 Thank you Brandi! CH Caye H. CEO Computer Software Used the software for: Less than 6 months ### "Great product with fabulous customer Service!" January 17, 2020 5.0 Exceptional. I work hard to provide my clientele with excellent customer service and a personal touch and I feel that VipeCloud gives me the very same! Pros As the administrator, I have access to tools that aren't available in comprable products and the email builder outshines them all! Cons In the email builder, i dont like that when I copy and paste text from another application, the formatting and spacing gets wiped away. Review Source BC Barb C. Mary Kay Independent Sales Director Consumer Services Used the software for: Less than 6 months ### "Still learning but love the ease of editing and ability to stores and access data" January 8, 2020 5.0 Pros Ease and flexibility and always looking to grow Cons Nothing yet as I'm just learning and my assistant does most of the work. However the video option could be more streamlined. Switched from [BombBomb](https://www.capterra.com/p/117295/BombBomb/) Cost and switch of assistance managing this portion of my business Review Source AT Anitra T. Independent Sales Director Cosmetics Used the software for: 6-12 months ### "Service" January 18, 2020 5.0 Pros Easy to use ! Content is easily accessible! Cons No complaints. The software has worked great! Review Source LS Laurie S. Independent Sales Director Retail Used the software for: 6-12 months ### "thoughts on VipeCloud" June 3, 2022 5.0 Pros I like that the emails look seamless and customized Cons I find it difficult to use since I'm not particularly good with technology unless it's explained. I'm not clear on how to use all the features without spending a lot of time on training and I'm not interested in that. Review Source LW Lizz W. Director Cosmetics Used the software for: Less than 6 months ### "Face it! You make my Life beautiful " January 17, 2020 5.0 Has increased the number of people within my preferred market Pros This software allows me to market to different clients and groups. Cons Working on shortening that learn curve. Reason for choosing VipeCloud Referred Switched from [BombBomb](https://www.capterra.com/p/117295/BombBomb/) Not good results. My emails went into spam or bounced Review Source HB Holly B. Sales Director Cosmetics Used the software for: 1-2 years ### "Easy to use" November 11, 2021 5.0 Pros I love how easy to use this software is. Looks very professional. Cons It took some time to get used to it switching from a different server. Review Source EF Emily F. Sales Director Online Media Used the software for: Less than 6 months ### "Great Emailing System" February 10, 2021 5.0 Pros I love that I can create clean, professional emails and include videos, images, and text that look tasteful. Cons At first it was a bit of a learning curve how to navagate through the system but after a few days, I can easily navigate. Review Source Response from VipeCloud February 11, 2021 Thank you for the review! KN Katie N. Independent Sales Director Retail Used the software for: Less than 6 months ### "Great for basic needs " May 24, 2022 5.0 I have had an overall good experience with Vipecloud. Pros I have been using Vipecloud for their great email templates. I like using the templates as landing pages as it creates an easy access place for my team to access the information they need at any time. Cons I don't use it enough to not like certain features, it is very easy to use. Review Source VG Victor G. CEO Computer Software Used the software for: 2+ years ### "Great product" July 3, 2019 5.0 Pros What i like the most about Vipecloud is how intuitive and easy to use it is. I love the updated design with the night mode. Vipecloud is a great tool to manage structured communications (including content) and getting valuable insights into how well these communications perform. Great business tool! Cons haven't experienced anything that would make me dislike the product Reason for choosing VipeCloud Customer support and ease of use Review Source TN Tanya N. Sales Director Cosmetics Used the software for: 6-12 months ### "Review| Tanya Newsom" November 2, 2021 5.0 I'm new to it but so far it's going well Pros The ability to use across many social media platforms Cons I'm new to it and have no feedback here. Reason for choosing VipeCloud It was part of the services my Virtual assistant offers Review Source LK Leslie K. Sales director Cosmetics Used the software for: Less than 6 months ### "VipeCloud is easy to use once I figured it out. " January 8, 2020 5.0 Pros VipeCloud is easy to use once I figured it out. Cons It took a little bit of time to figure it out Switched from [BombBomb](https://www.capterra.com/p/117295/BombBomb/) New service to create my Emails used VipeCloud Review Source TT Teresa T. Owner Retail Used the software for: 6-12 months ### "A little tricky but worth it" November 10, 2021 5.0 It helps me keep my audience informed Pros The ability to send emails in Mass. To have links and videos embedded is wonderful Cons It's a little tricky to use on my own. However my team does an amazing job with it Reason for choosing VipeCloud It's the one of my team uses Review Source TF Tandy F. Cadillac Sales Director Cosmetics Used the software for: 6-12 months ### "Professional Emails " November 8, 2021 5.0 Pros I love the email templates and the tracking of who has opened them. Cons I'm not sure...my assistant set it up. I haven't seen any issues with it. Review Source CF Carol F. Sr Sal s Director Cosmetics Used the software for: Less than 6 months ### "Vipecloud is great" January 9, 2020 5.0 So far, great Pros More choices of templates. Price. Tagss. Cons It took me awhile to figure things out but there are videos Switched from [BombBomb](https://www.capterra.com/p/117295/BombBomb/) Angela Ravens help and support Review Source TG Tara G. President Consumer Goods Used the software for: Less than 6 months ### "A+ customer service highly recommended " October 4, 2022 5.0 Pros Easy to use customer support over and above! Cons Learning curve! It’s got soooo many features! Review Source MW MacKenzie W. Sales Director Cosmetics Used the software for: Less than 6 months ### "VipeCloud Email" January 17, 2020 5.0 I like that it tells when my unit members click on the links. That tells me who is engaged and who is taking the time to review what I send them. Pros I have just started using VipeCloud for my business and I have been very pleased so far. I love that it tells me instantly when someone opens the email, but more importantly when people click on the links. It's important for me to know which team members are engaging in those emails. Cons So far there hasn't been anything I haven't liked. I have only been using less than 6 months. Review Source CC Cleta C. Executive Senior Sales Director Cosmetics Used the software for: Less than 6 months ### "VipeCloud is a great too! " February 12, 2021 5.0 Pros I like how easy it is to use- adding videos, pictures and text is a breeze. I think the editing tools are easy to figure out and love the finished product. Cons So far it has met my needs. I have only been using for one month and so far so good! Switched from [BombBomb](https://www.capterra.com/p/117295/BombBomb/) My virtual assistant uses VipeCloud. Review Source Response from VipeCloud February 15, 2021 Thank you! LS Lisa S. Independent Sales Director Cosmetics Used the software for: Less than 6 months ### "Shambourger " January 10, 2020 5.0 My consultants are more informed and really like getting the updates Pros I like that a higher rate of my team and customers are reading the emails. The service I had before people didn’t not read often Cons I’m still trying to figure out how to use it. Reason for choosing VipeCloud Good reviews from other directors Review Source KW Kim W. Sr sales director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Communicate easily and effectively. " January 8, 2020 5.0 Mass communication. Saving time!!! Pros Love this way of communication! It is simple and easy to use . I am able to contact hundreds of clients, business partners and more in one click! Love the professional way it goes out and the ease of use!! Thank you. Cons There isnt anything I have found yet that I like least. Review Source HS Hannaj S. Independent Beauty Consultant Cosmetics Used the software for: Less than 6 months ### "Love vipecloud" November 3, 2021 5.0 Pros Makes my communication much more organized and reader friendly as well as engaging. Cons Not mobile friendly, must use from computer to create content Review Source ES Erin S. Independent Sales Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use " November 8, 2021 5.0 Pros I like that it’s easy to use and professional Cons No complaints for me! I really enjoy the software Review Source DJ Debbee J. Director Cosmetics Used the software for: 6-12 months ### "VipeCloud great product" January 8, 2020 5.0 I have used other CRM systems and this one by far is the best!! Pros It’s very easy to use. Great selection of templates. Great notification tools. Very flexible. Cons I don’t have any issues with the software. I of course would love the cost to be lower. 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