# eiPlatform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eiPlatform Software - reviews, pricing plans, popular comparisons to other Integration products and more. Source: https://www.capterra.com/p/178052/eiPlatform --- # eiPlatform Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eiPlatform ## What is eiPlatform? PilotFish, Inc. integration solutions include the eiPlatform, an enterprise integration software leveraging Java framework, Web services, and industry XML standards to enable the deployment of internal and external system interfaces. The eiConsole developer workstation IDE uses a graphical user interface with fully customizable components. All X12 EDI transaction types are supported. Additional data formats and standards are supported including HL7, FHIR, JSON, CDA/CCD, CSV, flat file and more. ## What is eiPlatform used for? [Integration](https://www.capterra.com/integration-software/)[EDI](https://www.capterra.com/edi-software/)[Enterprise Service Bus (ESB)](https://www.capterra.com/esb-software/) Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## eiPlatform alternatives Highest Rated [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (404)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (26)](https://www.capterra.com/p/228590/ArcESB/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178052/eiPlatform/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Third-Party Integrations 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Alerts/Notifications 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Ability to handle large datasets Data Transformation 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. ETL 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Process of extracting, transforming, and loading data Multiple Data Sources 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources eiPlatform 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Assembly of graphs and charts for visualizing and tracking statistics/metrics Assemble data from multiple sources Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to handle large datasets Track the management and flow of data throughout the organization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Supports common databases such as MySQL and Oracle Assemble applications and processes by dragging over and arranging pre-built components Process of extracting, transforming, and loading data Automated handling of non-compliant EDI transmissions. Communicate using messages within the system Collect and maintain structured information that describes data or content Observe and track the demand, usage, progress or quality of a system, product, or user Allows users to manage data from a number of sources Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Allows the integration of data between different web services Create, design and manage workflows for repetitive tasks Allows automated and event-driven transaction scheduling Get Advice We can help you find the software with the features you need. Features 4.8 (22) 4.8 Based on 22 reviews ## Pricing Value for money 4.8 (20) Free Trial Basic $1.00 Value for money 4.8 (20) 4.8 Based on 20 reviews ## Integrations [ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Docker](https://www.capterra.com/p/148132/Docker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (21) 5.0 Based on 21 reviews ## User reviews Overall rating 4.9 Based on 22 reviews Filter by rating 5(19) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EH Eric H. Executive Director of Information Technology Mental Health Care ### "The Swiss-Army Knife of Data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2024 One of the best things (that seems to get overlooked when purchasing a product) is the outstanding, fast, and intimate support experience. When we e-mail/call in a problem, we go straight to someone who can fix it without the runaround that you get with other vendors. Overall, now that we have the Pilotfish eiPlatform in our environment, I honestly (honestly!) can't imagine not having it. We've been able to do so many neat integrations that we never thought possible before. Pros The capability of the Pilotfish eiPlatform is staggering. This product, along with the accompanying eiConsole, allows us to rapidly develop, test, and deploy integrations between disparate systems in our hospital. If there is a need to move and transform data from one point to another \*reliably\*, this is the tool. The amount of built in integration transports and listeners borders on the ludicrous. In addition to our main goal of HL7 integration between our EHR and third-party software, we've also been able to connect things we never imagined, like our HRIS to our service ticketing system, payroll and employee data to our reporting platform, and so much more. The eiConsole software used to design the workflows (routes in Pilotfish parlance) allows for quick, graphical, drag and drop manipulation of data in a linear, easy-to-follow fashion. Don't be fooled, however; For the power user, there are options to go "straight to the code" and directly manipulate the transforms with real-time, robust error checking. The eiPlatform has enabled us to break down data silos and improve efficiency across the organization. Cons Honestly, there are no cons. The software is necessarily large in scope due to its versatile nature. The training will cover the "need to know" aspects of developing workflows on the platform, but there is a lot to learn, so be prepared to reference the excellent documentation when you first start out! Alternatives considered [NEXGEN](https://www.capterra.com/p/84713/NEXGEN-Asset-Management/) Reasons for choosing eiPlatform Very positive word-of-mouth from other users, very competitive pricing, easy development experience, and outstanding pre- and pos- sales support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT Douglas T. President Hospital & Health Care ### "A Five Star ETL Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2023 Pros Ease of Intergration through the entire development process. Cons Once trained, ePlatform performed very well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Herman M. VP of Business Development & Strategic Product Manager Hospital & Health Care ### "The little Big engine that could" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2023 Pros Multiplatform support with capability of control over each step of data input, processing, parsing, transformation, error handling, and data storage. From concept to production in a jiffy. Cons To maximize the the usability, you really need to get a deeper understanding of XSD. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PU Phani U. Data Analyst Health, Wellness and Fitness ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2023 Very good Pros Ease of Use, Very minimal learning curve Cons This is not a CON, i wish we had a capability use different SQL level features based on type of RDBMS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WL William L. Infrastructure Engineer Computer Software ### "Pilotfish Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2022 We are using pilotfish as a service bus connecting many disparate data sources in a hub and spoke fashion.It was very easy to use and its queuing and transport capabilities allowed us to quickly add new services with just a simple configuration, eliminating the need for coding and thus saving money. Pros PilotFish is the most intuitive and robust software solution I have ever worked with. Which says a lot. I have 30 years experience working with products from Oracle, IBM and Microsoft. None of them have been as stable as PilotFish. We have had a PilotFish eiPlatform (the runtime) running for 5 years and it just keeps on chugging along. What I really appreciate is that it is so flexible and versatile. As middleware, PilotFish is a truly a universal adaptor. I can work with any data format and communications protocol. If it did not include a prebuilt listener, transport or processor that I’ve needed, the product’s Open API, allows you to extend the product. While its graphical assembly line approach for configuring interfaces makes it appear that the product is only suited for simple integration, it is a workhorse. I have found that PilotFish can handle the most complex process orchestrations and integration scenarios. One of our uses was to use it to call stored procedures allowing us to leverage existing code. The PilotFish support team is fantastic. The support process is very streamlined and responsive. The team consists of really bright software engineers who are great to work with. Their Docker deployment is a huge plus. Set up time is just minutes. I really like their new on-demand licensing model. I can spin up a bunch of servers for testing and since we only pay for actual runtime, we can keep your monthly cost low. Cons I cannot think of one aspect of the product that I wasn't happy with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rechelle R. Sr. Analytics Engineer Pharmaceuticals ### "Best Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2022 Pros Whenever I have contacted PilotFish support, I receive almost an immediate response, and my issue or question is resolved on the same day! Everyone I have spoken with from the support team has been knowledgeable and helpful. Cons The built-in logging information can be difficult at times to interpret when researching errors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Chris M. Product Manager Hospital & Health Care ### "PilotFish has a great platform and Product to work with." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2020 This product handles the workload with ease and is very scaleable to our customer base. The PilotFish team is great to work with and really understand needs of their customers. Pros The Ease of use, flexibility and streamlined functionality Cons I haven't found anything yet to date. Reasons for choosing eiPlatform The pricing flexibility as a vendor reseller that installs into our customer base and is embedded in our solution is great. The team was very responsive to our timeline and needs which makes this product invaluable to our products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Greg G. Director of EDI Health, Wellness and Fitness ### "Pilotfish ETL" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 10, 2019 Our company is building out all of our healthcare data transactions with the Pilotfish. This includes healthcare X12, NCPDP, and various other health care filles Pros The software is easy to learn and allows our team of analysts to implement ETL jobs. The software is very versatile allowing for any file type or connection to data. Unlike some ETL tools you can build complete platforms to manage your data acquisition and delivery methods. Cons I would like to have some light checkin built in for managing updates from multiple users. Their dashboard could use more end user configuration capabilities. Reasons for choosing eiPlatform Value for price point, available functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Clint R. Senior Integration Specialist Hospital & Health Care ### "Life Saver Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2019 Right now we are running CCDAs, HL7s, and Claims data with little to no problems at all. With the platform we are leaving to move fully over to PilotFish it has been a pleasure to work with and have had night/day experience from where we were. Pros Love the ease of use and the speed of which you can get your job done on this platform. It has taken every file type we have thrown at it and processed the files with ease. The training materials that they offer online alone are very well thought out and put together to make their clients successful. The in-person training was very insightful and set us up to be successful right out of the gates with using the software. We have been able to turn around clients on our end 10 times faster than in the past. Cons The one thing I have found thus far is not an easy way to test out simple connections like SFTP from within the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Avani R. EDI Developer Health, Wellness and Fitness ### "eiPlatform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 20, 2019 Pros Could do multiple integrations and different file formats at a time Cons needs to add some more extra features such as some scheduler options such as biweekly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178052/eiPlatform/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)