# Infor Workforce Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Infor Workforce Management the right Workforce Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178054/Infor-Workforce-Management/reviews --- Infor Workforce Management 4.5 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Infor Workforce Management Ease of use 4.2 Customer Service 4.4 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Philip S. Manager of Human Resource Information Systems Utilities Used the software for: 2+ years ### "11 years experience using WorkBrain " October 11, 2017 5.0 Pros Ability to customize pay rules even for the most complicated union contract provisions.. Configuration changes are easy and can be performed by the business. Base product provides many areas for use. Cons The need for both IT support along with Business support to maintain. Many steps needed to migrate changes into production environment. Review Source MB Michael B. SVP of Alliances Human Resources Used the software for: 2+ years ### "Most complete product out there from to huge complex enterprise organizations" March 12, 2021 5.0 Pros Hands down the most configurable solution out there out of the box. They can handle just about every labor rule imaginable. Cons I wish support was a bit more focused on functional support as well as technical support. The customer success manager is very helpful though. Reason for choosing Infor Workforce Management There is no better solution for large complex companies. Infor has customers in the hundreds of thousands of employees on a single instance. Review Source MG Maureen G. Laboratory Manager Hospital & Health Care Used the software for: 2+ years ### "HR Management Suite" October 6, 2018 3.0 Overall, very positive; there are enough options to meet most needs. Pros Management of employee file electronically. Cons Switching between employee files once you have one open is cumbersome. You have to basically go back to the home page and restart each time. Review Source VR Verified Reviewer Assistant Director of Aquatics Hospitality Used the software for: 2+ years ### "Solid product undergoing frequent enhancements" February 13, 2018 4.0 Visibility into schedules for employees, ability to request time off and manage pto in one system. Pros The support. Getting a hold of someone to help is easy, the response time is quick, and they can almost always resolve my issue or help with a knowledge gap quickly. The support team is very knowledgeable. Cons Still catching up on features for a transient, mostly hourly-staffed business. Each upgrade brings a large chunk of new features though, and features we have requested have been seen in later releases. Review Source VR Verified Reviewer Assistant Director of Aquatics Hospitality Used the software for: 2+ years ### "Very sophisticated labor management system" December 16, 2018 5.0 Pros Timesheets and scheduling are very visual. Compared to similar products this one is very easy to visually see what's going on with your employees' schedules and time. Cons It takes a team to administer, and without the proper internal support it will not work well. This is not the fault of Infor but more an indication of not anticipating the amount of upkeep and ongoing configuration and management this system would need by the customer. Review Source VR Verified Reviewer Project Manager Information Technology and Services Used the software for: 2+ years ### "Infor Workforce Management is robust in functionality." November 26, 2018 4.0 Pros Infor Workforce Management is robust in functionality. This is a comprehensive planning optimization tool for analytics. The time and attendance allows the user to control and address labor performance to built on a growing portfolio of work. Cons Upgrades to Infor Workforce Management should be supplied with more documentation and tutorials for the new features. The new features are always great enhancements but the time to properly implement causes a gap in benefits for the new features. Review Source VR Verified Reviewer Project Manager Retail Used the software for: 2+ years ### "Highly Recommended" September 20, 2018 5.0 Very positive. Numerous clients live and satisifed if not extremely happy with the product and more importantly the support and management of it. Pros The core product is very flexible and the framework allows for extension to satisfy varying customer requirements across many industry verticals. Cons No complaints regarding the software. When clients understand the product capabilities, how to configure and extends as applicable to align with their business processes, requirements and operational change, there is guaranteed success. Review Source VR Verified Reviewer Service Desk Analyst/ On Site Technician Law Practice Used the software for: 6-12 months ### "Intuitive product. " February 1, 2018 5.0 Pros I like that it automatically submits paid time off requests when I miss time. Having to submit requests used to stink! Cons Editing time isn't as fluid as it should be. I should be able to mass edit each day and submit the same time. Review Source PR Penni R. Cash Accounting Clerk Religious Institutions Used the software for: 2+ years ### "Infor" July 31, 2019 5.0 Pros I have enjoyed the ease and complicity of this software. Cons I wish Infor had a better way to search for information. Review Source TT Tony T. Used the software for: ### "Great for my team" October 7, 2016 4.0 With the right information and layout my team has worked a lot more efficiently than they ever had before. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.