# EngagementHQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EngagementHQ Software - reviews, pricing plans, popular comparisons to other Government products and more. Source: https://www.capterra.com/p/178066/EngagementHQ --- # EngagementHQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EngagementHQ ## What is EngagementHQ? Powerful, customizable, and easy to use, EngagementHQ is an all-in-one platform purposefully designed for digital community engagement. EngagementHQ features a suite of online tools to increase public awareness and participation. Surveys, Polls, Q&A, Guestbook, Stories, Places, Ideas and Forums can be combined to support engagement at every phase. Coordinate engagement across your organization, get actionable community data, and integrate with your current systems. See how EngagementHQ works. ## What is EngagementHQ used for? [Government](https://www.capterra.com/government-software/)[Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EngagementHQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bangthetable.com&name=EngagementHQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EngagementHQ 4.4 (11) VS. [4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.6 (5,140) Value For Money 4.0 (8) Value For Money 4.5 (3,592) Customer Service 4.3 (7) Customer Service 4.4 (3,618) ## EngagementHQ alternatives Highest Rated [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,184)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,166)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [View all alternatives](https://www.capterra.com/p/178066/EngagementHQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Forms 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Data Visualization 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Discussions/Forums 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online forums/groups where users can ask questions, share ideas, best practices, etc. Group Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize and edit a group of people's policy and members EngagementHQ 21 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Leave comments and notes on documents for others to view Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customize contracts and forms to collect specific information Import and export data to and from software applications Graphical representation of data Online forums/groups where users can ask questions, share ideas, best practices, etc. Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Organize and edit a group of people's policy and members The creation, development, and sharing of potentially innovative new ideas Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Controls/tools to moderate the session Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Features 4.2 (11) 4.2 Based on 11 reviews ## Pricing Value for money 4.0 (8) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (8) 4.0 Based on 8 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ Emma by Marigold](https://www.capterra.com/p/75428/Emma/)[ Vision6](https://www.capterra.com/p/154672/Vision6/) ## Support, customer service and training options Customer Service 4.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (7) 4.3 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 11 reviews Filter by rating 5(7) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent GH Gil H. CFO Non-Profit Organization Management ### "Locked into auto-renewals for an unused system. Deeply unfair to nonprofits" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2025 We never managed to use the product successfully and received no meaningful support. When we tried to cancel, Granicus refused and continued billing under a long-term Master Service Agreement we never knowingly agreed to. It’s been a draining and frustrating experience that contradicts everything a company serving community organizations should stand for. Pros The idea behind EngagementHQ, supporting civic participation, is valuable. Unfortunately, that promise was never realized for our organization. Cons Predatory renewal practices. Our nonprofit stopped using the platform years ago, sent multiple written cancellation requests, and yet Granicus kept auto-renewing our contract and invoicing us thousands of dollars for an unused service. Their “no early termination” clause and unwillingness to cooperate feel unethical and financially abusive toward small nonprofits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Simon S. Director of Strategic Technology and Quality Manager Architecture & Planning ### "Engagement HQ review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 A very pleasing overall experience, particularly impressed with the intuitive software and support for the product. Pros Support - \[sensitive content hidden\], Implementation Consultant was excellent, great energy. Cons Nothing really jumps out in terms of a dislike Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Genesis G. Marketing Specialist Marketing and Advertising ### "Engagement HQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 7, 2023 Pros I have been able to customize and set up the system quickly and efficiently. Easy to reach audience by simple engagement online. Cons Wish there were additional features. Sometimes I struggle with having images that are blurry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG emma g. Senior Advisor Government Administration ### "I love this platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 6, 2022 overall, I love it. Pros It is so easy to use and implement. As the Site Admin for now several organizations, I have been able to customize and set up the system quickly and efficiently. Once developed, the organization easily adopts the platform and project managers are eager to upload their projects. My mantra is "the line up starts to the right! LOL Project Admins easily grasp how to upload and create projects and pages, and our communications department is very happy to be brought into the loop on projects faster and earlier, to drive more effective conversations with our stakeholders. A Win-Win-Win! Cons As you've grown a bit bigger, I notice your help staff if relying more on the articles than directly helping users. If I reach out for help, I want step by step solutions, not a laundry list of articles I now have to sift through. And if I have an issue or glitch, it would be nice to have a troubleshooting area to help with that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Stephanie S. Agente aux communications Government Administration ### "Très bien" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 Pros La diversité des outils et que tout est friendly user. C'est très intuitif. Cons La grande diversité des outils, on se demande souvent si on doit utiliser tel ou tel outil. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Casie H. Corporate Planning and Engagement Coordinator Government Administration ### "Local government use of EngagementHQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2021 We were able to reach a broad audience by doing simple engagement online, saving time, money and effort of notalways having to be in the field face to face. More engagement with the community happens as a result. A great comms tool aswell. Pros The ease of use, customisation, ability to schedule, support other engagement you are doing with easy to use digital engagement. Building a database of community members. Reporting that is simple to use with a variety of reporting options s Cons Customising your database to fit an engagement project is clunky. Not being able to bulk remove a tag is extremely annoying. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing EngagementHQ The variety of tools were greater. Community engagement projects are supported by community engagement professionals at engagementhq. Ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rachel B. Project Support Co-ordinator Government Administration ### "First steps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 5, 2021 I can definitely say that I have had a positive experience the EngagementHQ so far. Pros So far I've found the software easy to use and intuitive. It's laid out in a logical manner and doesn't take long to get to grips with the essentials. The customer experience seems equally easy to use and engage with. It also offers the users confidence as different projects all have the same look and feel even though the tools might differ. Cons Still learning at the moment so difficult to say but I haven't come across and sticky moments yet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jessica B. Planner / Project Manager Architecture & Planning ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 17, 2020 Overall EngagementHQ has been a great platform to use for our clients. It is easy to set up and administer and has provided us with a way to continue to do virtual public engagement activities during the pandemic. Pros It is easy to set up and user friendly. It is great for sharing information and also gathering input from the public. Cons I wish there were more features in the Places tool such as allowing people the ability to draw lines and polygons, not only place markers. Since we are using EngagementHQ a lot more for public engagement it would also be nice if there were addons such as a chat function that would allow the public to chat with us from the website and something for accessibility that would allow people the ability to change the text size, text spacing, make it dyslexia friendly, change contrast, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Becky T. Director of Implementation Architecture & Planning ### "Fantastic customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 10, 2020 Overall, we've had a good experience with EngagementHQ. The sites are pretty user-friendly, especially with this year's update and the new customizable home page features. Customer service is great, and our clients have been happy with their sites. The team at Bang The Table has been open to our suggestions for new features, and we're hopeful that the tools and features will continue to get even better. Pros Customer service is EXCELLENT. Any time I have a question or concern, I use the chat feature to direct message a technician who walks me through the issue. Everyone I have dealt with has been friendly and helpful - and they often sign off with a Harry Potter meme or something that reminds me that I'm talking to a REAL person! Cons I wish there were additional features in the Places tool. In this year's pandemic, we've had to move all of our urban planning public engagement events online, and one of the "in-person" activities that we've had a hard time replicating is our mapping exercise. We typically print large paper maps of towns and cities and allow the public to add colored stickers in areas where they'd like to see growth and development. We also ask them to circle areas and neighborhoods, and to draw lines where they'd like to see future connections. The Places tool only allows people to place markers. I'd like for them to be able to draw polygons and lines as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Viv C. Project Assistant Government Administration ### "So simple to use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 20, 2020 Love it! Pros You don't need to be a programming fiend to use this product! It's quick and easy to use, and has a very clean interface. Cons Lack of font type and colors; inability to delete mistakes Reasons for choosing EngagementHQ Sleek interface, easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2020 Thank you so much for your feedback, Viv! Happy to hear that you're finding the platform easy to use. I'll pass along your thoughts on fonts and colors to our Product team. Cheers ~ Team Bang the Table [View all Reviews](https://www.capterra.com/p/178066/EngagementHQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)