--- title: "Fountain Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fountain Software - reviews, pricing plans, popular comparisons to other Onboarding products and more." source_url: "https://www.capterra.com/p/178067/fountain/" page_type: "product" language: "en" --- # Fountain Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fountain ## What is Fountain? Fountain’s high volume hiring platform empowers global enterprises to find and hire the right people through smart, fast, and seamless recruiting. Automated and customizable processes save time for recruitment teams, while end-to-end integrations facilitate seamless data flow and advanced analytics enable data-driven decisions that scale with hiring needs. ## What is Fountain used for? [Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Overall rating Based on 39 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $0.01 Per Feature, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Fountain alternatives Highest Rated [4.6 (3,557)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (10,952)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178067/fountain/alternatives/) ## FAQs about Fountain Overview ### Which roles and teams benefit most from Fountain? Fountain is most used by operations teams, recruiting coordinators, and frontline support managers who need to move high-volume applicants through screening, onboarding, and scheduling. Product and project managers use it to streamline hiring workflows, while executives and operations leaders rely on it to improve workforce readiness, staffing visibility, and process consistency. Answer based on 39 reviews Overview ### What company size and specific industries is Fountain built for? Fountain is designed for enterprises and leading organizations across all industries that depend on an hourly workforce. It is built for companies that hire, manage, and support large numbers of hourly workers, rather than for a specific sector or small business segment. Features and Usability ### What are the key features of Fountain? Fountain offers applicant tracking, candidate management, and recruitment management for hiring workflows, plus job posting, careers page, and CRM tools for sourcing. It also includes interview scheduling, live video interview, background screening, reference checking, onboarding, compliance tracking, electronic forms, electronic signature, reporting/analytics, and role-based permissions. Integrations ### Which third-party tools and platforms does Fountain integrate with? Fountain integrates with third-party tools for background checks, analytics, HR, assessments, training, and automation, including Checkr, GoodHire, HireRight, Sterling, Vetty, Dropbox Sign, Google Analytics 360, Typeform, Indeed for Employers, Meta for Business, Zapier, and Entrust IDV. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Fountain offer? Fountain provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars provide group learning, documentation offers written reference material, and videos allow self-paced review of product features and steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does Fountain offer? Fountain offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe customer service as generally excellent and responsive, though some prefer quicker live contact and note a shift toward email or online communication for assistance. Answer based on 2 reviews User interface ### Is Fountain easy to use and navigate? Fountain makes hiring workflows easy to navigate for most teams, especially nontechnical recruiters and high-volume hiring staff. Users often like the clear stages, quick clicks, and accessible candidate details, though some mention a cluttered interface, limited visual customization, and occasional friction when moving across many features or connected tools. Answer based on 12 reviews ## Features AI summary Based on 8,092 Onboarding reviews Capterra reviewers for onboarding software most often point to these features as key buying priorities: - **Payroll Management** (**62%** of reviewers rated this feature as critical) - **Employee Database** (**50%**) - **Employee Management** (**48%**) Fountain includes **Employee Database** and **Employee Management**, so it covers two of the top capabilities buyers look for in onboarding software. However, it does not offer **Payroll Management**. Instead, the product provides other relevant features such as **Self Service Portal** (**38%**), **HR Management** (**48%**), and **Mobile Access** (**50%**). These features help businesses keep employee records organized, manage workforce details more efficiently, and give teams easier access to onboarding tasks and information from anywhere. Employee Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Onboarding 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Application Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Candidate Profiles 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes Candidate Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Reporting/Analytics 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Fountain 61 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Live Video Interview: Remote interview conducted between an interviewer and a candidate using video conferencing technology - Mobile Access: Access software remotely via mobile devices - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Orientation Workflow Management: Create orientation programs for new employees or students - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Recording: Record active support and chat sessions for auditing and training - Skill Assessment & Scoring: Evaluate the candidate's performance and score them for further assessment - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (39) 4.5 Based on 39 reviews ## Pricing Value for money 4.5 (27) Basic $0.01 Per Feature,Per Year Value for money 4.5 (27) 4.5 Based on 27 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ Checkr](https://www.capterra.com/p/177814/Checkr/)[ Lessonly](https://www.capterra.com/p/140809/Lessonly/)[ Ubeya](https://www.capterra.com/p/164999/Ubeya/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (33) 4.6 Based on 33 reviews ## User reviews Overall rating 4.6 Based on 39 reviews Filter by rating 5(26) 4(11) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent BG Bob G. Safety Director Transportation/Trucking/Railroad ### "Fountain helps display the hiring process" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 February 16, 2026 I find it to be a useful hiring onboarding tool. Set up may take some additional support help, but overall daily use is simple. Incorporate/ upload your policies and procedures into Fountain to be signed for during orientation. Watch the tabs change colors when employees complete and move to the next stage in the process you have set up. Pros Fountain is fairly easy to work with. It has several tabs which can be set and labeled in any order wished. Easy click visuals help as the hiring process advances for the candidates interview. Cons I noticed customer service has kind of moved to an email/ online communication preference. Phone calls to instant real people are always preferred. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2026 Thank you for taking the time to share your experience and for being a Fountain customer for over two years. It’s great to hear that Fountain is helping your team run a clearer, more structured hiring process — from onboarding documentation to tracking candidate progress at every stage. Our goal is to make frontline hiring simple and easy to manage day to day, while helping you move new applicants through the process as quickly as possible. We also appreciate your candid feedback about customer support. Your preference for phone access to a live person is completely understandable. While we’ve expanded our digital support channels, feedback like yours helps us continue improving how we serve our customers. Thanks again for your thoughtful review and for your continued partnership. IE Ines E. Psicologa Educacional Primary/Secondary Education ### "Recrutamento em Massa " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 27, 2023 Pros Facilidade de preencher um conjunto de vagas semelhantes com a analise global e automatizada da generaldiade dos concorrentes ao cargo. Cons Falta de opções especificas e personalziaveis para um recrutamento mais particular, muito foco nos recrutamentos em massa. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kaitlin B. Digital Acquisition Manager Food & Beverages ### "Easy To Use ATS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 14, 2023 Pros Fountain is easy to use/learn which makes implemetation fairly simple. I like the range of features available that allow you to customize the ATS to your needs. Cons There are bugs/glitches occasionally, which is annoying. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jeane D. Front line Operations Specialist Outsourcing/Offshoring ### "Fountain tool review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 Fountain is beneficial since most of the things we checked and reviewed with regards to the business relies on this software. Pros The most impactful feature is the new feature where the driver's information's are presented, it's very accessible, no need to navigate other things, all the information's are already made available. Cons Fountain needs to improve when it comes to their integration, there is so much error going on and we need to reload the page every time since some things are not working. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Krystel Mae D. CSR Outsourcing/Offshoring ### "A room of betterment." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 8, 2022 Pros I used to like this software before because of the simplicity of it. easy to use. Cons There are a lot of features that I least like about this software. Here are some of it; 1. Latency 2. There is no drop down arrow anymore to notify the use that there is a duplicate application/account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Marc Joseph B. Customer Service Representative Consumer Services ### "Fountain essential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2022 It made a difference on our job. There are a lot of functions that are really a great help (messaging, organizing and etc) Pros user-friendly and easy to navigate. The recent update is really good since we can customize it based on our preference. Cons If we are to update the information: for example the name of the applicant, it does not reflect on the history. It'll be better if this changes can be seen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Dave C. Front Line Operations Agent Human Resources ### "Fountain Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2022 So far so good. Just experiencing some latency sometimes but it doesn't matter that much. Pros It is very easy to use. Real time process. Cons I think it is better if we could just delete rejected applications. For example, duplicate applications. Also, about fraudulent applications, there should be a list of fraudulent applicants. So that when they submit another application, it will notify the system that the application is a suspected fraud so the agent will have an option to reject it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Agustina A. VP Finance Translation and Localization ### "Fountain has good integrations" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 7, 2021 Pros Fountain has good API integrations which allows for a better workflow creation. Cons The implementation was difficult, we lost our Account Rep in the process. It was a lot of self discovery versus the support we had expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WS William S. Director of Good Guy Experience Package/Freight Delivery ### "Best Gig-Economy ATS Out there!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2021 We utilize Fountain to recruit, onboard, and retain all of our PICKUP Good Guys across 69+ different markets. Pros The product is very easy to use and Fountain is always looking to upgrade and improve their platform. Candidates tend to love it! Cons The customizability of the platform for design and branding is pretty limited. They could improve in this area. Alternatives considered [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Marcus T. Market Launcher Transportation/Trucking/Railroad ### "Fountain Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 11, 2020 It has been a good experience with a few hiccups along the way. Pros It is a good central location to keep all of your employee training and interviewing in one location so that you don't have to look all over. Cons The interface can be really messy/ugly and sometimes difficult to sync with google calendars and other softwares used during hiring process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178067/fountain/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [100Hires vs Fountain](https://www.capterra.com/compare/178067-206957/fountain-vs-100Hires)